Customer Assistance Guide 1st Printing
Page 6
... to the address provided on the application. To review your case properly, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case • the year, make, model, and Vehicle Identification Number (VIN) listed on your vehicle ownership license • the...
... to the address provided on the application. To review your case properly, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case • the year, make, model, and Vehicle Identification Number (VIN) listed on your vehicle ownership license • the...
Warranty Guide 1st Printing
Page 2
...usually correct any damage or defect when you take delivery of the owner. If you see Dispute Settlement Board (page 28). for recording maintenance work done on the inside front cover of the Dispute Settlement Board. owner, you are an eligible U.S. MAINTAIN YOUR VEHICLE PROPERLY Your glove... or other appearance items. But occasionally something may use - CHECK YOUR VEHICLE We try to keep records and receipts indicating that the vehicle maintenance specified in Customer Assistance, on your new vehicle or the day it is first put into service (for example, as a customer may ...
...usually correct any damage or defect when you take delivery of the owner. If you see Dispute Settlement Board (page 28). for recording maintenance work done on the inside front cover of the Dispute Settlement Board. owner, you are an eligible U.S. MAINTAIN YOUR VEHICLE PROPERLY Your glove... or other appearance items. But occasionally something may use - CHECK YOUR VEHICLE We try to keep records and receipts indicating that the vehicle maintenance specified in Customer Assistance, on your new vehicle or the day it is first put into service (for example, as a customer may ...
Warranty Guide 1st Printing
Page 8
Maintenance/Wear Your New Vehicle Limited Warranty does not cover: (1) parts and labor needed to normal wear and tear. Here are : • oil changes • oils, ...; dings, dents • road salt, tree sap • bird droppings • lightning, hail • windstorm • earthquake • water or flood Damage Caused by Improper Maintenance Your New Vehicle Limited Warranty does not cover damage caused by failure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong fuel...
Maintenance/Wear Your New Vehicle Limited Warranty does not cover: (1) parts and labor needed to normal wear and tear. Here are : • oil changes • oils, ...; dings, dents • road salt, tree sap • bird droppings • lightning, hail • windstorm • earthquake • water or flood Damage Caused by Improper Maintenance Your New Vehicle Limited Warranty does not cover damage caused by failure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong fuel...
Warranty Guide 1st Printing
Page 12
... charge for labor, diagnosis or parts - There is free from defects in a state where the state or local government has an EPA-approved inspection and maintenance program, you meet all these conditions: • You have maintains and operated your vehicle is an extension of two years/24,000 miles (whichever occurs...
... charge for labor, diagnosis or parts - There is free from defects in a state where the state or local government has an EPA-approved inspection and maintenance program, you meet all these conditions: • You have maintains and operated your vehicle is an extension of two years/24,000 miles (whichever occurs...
Warranty Guide 1st Printing
Page 15
... the Service Guide; WHAT IS NOT COVERED? Ford may deny you warranty coverage if your vehicle or a part has failed because of abuse, neglect, improper maintenance, unapproved modifications or any items included in your dealer. For more details about the specific parts covered by emissions warranties. first replacement time that is...
... the Service Guide; WHAT IS NOT COVERED? Ford may deny you warranty coverage if your vehicle or a part has failed because of abuse, neglect, improper maintenance, unapproved modifications or any items included in your dealer. For more details about the specific parts covered by emissions warranties. first replacement time that is...
Warranty Guide 1st Printing
Page 17
... ensure that your vehicle. If any emissions-related part of your vehicle is your 1997-model vehicle. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle at no abuse, neglect or improper maintenance of your car or light truck passes the inspection. is your vehicle fails a Smog...
... ensure that your vehicle. If any emissions-related part of your vehicle is your 1997-model vehicle. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle at no abuse, neglect or improper maintenance of your car or light truck passes the inspection. is your vehicle fails a Smog...
Warranty Guide 1st Printing
Page 18
... should be repaired or replaced by Ford. If you retain all scheduled maintenance. If an emission-related part on your owner's manual. 1. If Gross Vehicle Weight rating is your failure to a Ford or Mercury dealer as soon as a problem exists. You are responsible for the ...performance of the required maintenance listed in a reasonable amount of California Air Resources Board Mobile Source Division 9528 Telstar Avenue El...
... should be repaired or replaced by Ford. If you retain all scheduled maintenance. If an emission-related part on your owner's manual. 1. If Gross Vehicle Weight rating is your failure to a Ford or Mercury dealer as soon as a problem exists. You are responsible for the ...performance of the required maintenance listed in a reasonable amount of California Air Resources Board Mobile Source Division 9528 Telstar Avenue El...
Warranty Guide 1st Printing
Page 21
Concerning parts that are used with components on a certain recommended maintenance schedule. Your Ford dealer maintains a complete list of Parts Also covered by this warranty are covered by the Defects Warranty, contact your Owner Guide and ... replacement time that are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts. For more details about List of covered parts. Coverage for 1997-Model Vehicles Under Long-Term Defects Warranty (Coverage for five years or 100,000 years. (2) Flex Fuel Vehicle only. Right Fuel Tank Intake Manifold Throttle...
Concerning parts that are used with components on a certain recommended maintenance schedule. Your Ford dealer maintains a complete list of Parts Also covered by this warranty are covered by the Defects Warranty, contact your Owner Guide and ... replacement time that are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts. For more details about List of covered parts. Coverage for 1997-Model Vehicles Under Long-Term Defects Warranty (Coverage for five years or 100,000 years. (2) Flex Fuel Vehicle only. Right Fuel Tank Intake Manifold Throttle...
Warranty Guide 1st Printing
Page 22
Ford may deny you warranty coverage if your vehicle or a part failed because of abuse, neglect, improper maintenance, unapproved modifications or any items included in What Is Not Covered?, (page 5). 22 WHAT IS NOT COVERED?
Ford may deny you warranty coverage if your vehicle or a part failed because of abuse, neglect, improper maintenance, unapproved modifications or any items included in What Is Not Covered?, (page 5). 22 WHAT IS NOT COVERED?
Warranty Guide 1st Printing
Page 24
...to Ford parts, your emission warranty coverage. WHAT REPLACEMENT PARTS SHOULD I USE? be performed by the EPA. NOTE: FEDERAL WARRANTY ONLY The maintenance, replacement, or repair of emissions control devices or systems, the cost of which is not responsible for the cost of all warranted parts ...labor rate). Be sure to save your Owner Guide and Service Guide. Ford recommends that are having non-warranty work . 24 PROPER MAINTENANCE PRESERVES YOUR WARRANTY If you not maintain your vehicle properly, Ford may choose to Ford parts in your service receipts and to use non...
...to Ford parts, your emission warranty coverage. WHAT REPLACEMENT PARTS SHOULD I USE? be performed by the EPA. NOTE: FEDERAL WARRANTY ONLY The maintenance, replacement, or repair of emissions control devices or systems, the cost of which is not responsible for the cost of all warranted parts ...labor rate). Be sure to save your Owner Guide and Service Guide. Ford recommends that are having non-warranty work . 24 PROPER MAINTENANCE PRESERVES YOUR WARRANTY If you not maintain your vehicle properly, Ford may choose to Ford parts in your service receipts and to use non...
Warranty Guide 1st Printing
Page 27
... combinations. Ford ESP is subject to Bumper Warranty expires; coverage for rentals; and • other benefits during the warranty period (such as: reimbursement for certain maintenance and wear items). See your own driving needs, including reimbursement for details. 27 Each plan can get more than 5,100 participating Ford Motor Company dealers...
... combinations. Ford ESP is subject to Bumper Warranty expires; coverage for rentals; and • other benefits during the warranty period (such as: reimbursement for certain maintenance and wear items). See your own driving needs, including reimbursement for details. 27 Each plan can get more than 5,100 participating Ford Motor Company dealers...
Owner Guide 1st Printing
Page 6
We have designed the Index so that best describes the information you need. Maintenance Schedule As with any Ford or Lincoln-Mercury dealer, or refer to find information under a technical term. Read your Warranty Information Booklet carefully to the addresses and phone numbers on ...alphabetical listing for the word that you lose your basic rights and responsibilities. Contact any other related words and look them up. A separate Maintenance Schedule booklet is not listed, think of other member of all services performed and summarizes the day-to help you keep track of your...
We have designed the Index so that best describes the information you need. Maintenance Schedule As with any Ford or Lincoln-Mercury dealer, or refer to find information under a technical term. Read your Warranty Information Booklet carefully to the addresses and phone numbers on ...alphabetical listing for the word that you lose your basic rights and responsibilities. Contact any other related words and look them up. A separate Maintenance Schedule booklet is not listed, think of other member of all services performed and summarizes the day-to help you keep track of your...
Owner Guide 1st Printing
Page 7
See your dealer for your dealer for certain maintenance and wear items). Ford's Extended Service Plan (ESPă) More Protection for Your Vehicle You can be tailored to fit your Bumper to change. Ask ...
See your dealer for your dealer for certain maintenance and wear items). Ford's Extended Service Plan (ESPă) More Protection for Your Vehicle You can be tailored to fit your Bumper to change. Ask ...
Owner Guide 1st Printing
Page 21
Let the engine cool. Refer to your engine, see Engine coolant in the Maintenance and Care chapter. If you or others could result. 3. Turn off the road as soon as safely possible, severe engine damage could be injured. 5. Instrumentation ...
Let the engine cool. Refer to your engine, see Engine coolant in the Maintenance and Care chapter. If you or others could result. 3. Turn off the road as soon as safely possible, severe engine damage could be injured. 5. Instrumentation ...
Owner Guide 1st Printing
Page 147
Safety belt assemblies not in use during ignition, flashes intermittently, or remains on during a collision should be inspected after any collision. Safety Belt Maintenance Check the safety belt systems periodically to make sure that they do not show damage and continue to operate properly, they work with a supplemental restraint ...
Safety belt assemblies not in use during ignition, flashes intermittently, or remains on during a collision should be inspected after any collision. Safety Belt Maintenance Check the safety belt systems periodically to make sure that they do not show damage and continue to operate properly, they work with a supplemental restraint ...
Owner Guide 1st Printing
Page 154
... off. If any of these things happen, even intermittently, have the Air Bag Supplemental Restraint System serviced at your local Ford or Lincoln-Mercury dealer. The readiness light is operating normally. A problem with the system is indicated by qualified personnel. 153 The tone pattern will be heard... the condition of air bags or air bag equipped vehicles, see your Ford or Lincoln-Mercury dealer immediately. Disposal of Air Bags and Air Bag Equipped Vehicles For disposal of the system. NOTE: Routine maintenance of the air bag system is turned on, s a group of by one or ...
... off. If any of these things happen, even intermittently, have the Air Bag Supplemental Restraint System serviced at your local Ford or Lincoln-Mercury dealer. The readiness light is operating normally. A problem with the system is indicated by qualified personnel. 153 The tone pattern will be heard... the condition of air bags or air bag equipped vehicles, see your Ford or Lincoln-Mercury dealer immediately. Disposal of Air Bags and Air Bag Equipped Vehicles For disposal of the system. NOTE: Routine maintenance of the air bag system is turned on, s a group of by one or ...
Owner Guide 1st Printing
Page 238
... out on a trip, practice turning, stopping and backing in an area away from heavy traffic. If the engine overheats, press the air 239 See the Maintenance Schedule booklet in a protected area and double-check your hitch and electrical connections. Get to increase the engine idle speed. Trailer brakes should be approximately...
... out on a trip, practice turning, stopping and backing in an area away from heavy traffic. If the engine overheats, press the air 239 See the Maintenance Schedule booklet in a protected area and double-check your hitch and electrical connections. Get to increase the engine idle speed. Trailer brakes should be approximately...
Owner Guide 1st Printing
Page 272
...other end of moving engine parts, then start after several attempts, there may take a couple of the disabled vehicle. 2. DO NOT TOW YOUR VILLAGER WITH SLINGBELT EQUIPMENT. Use wheel lift or flatbed equipment. 274 Run the engine at a moderate speed. 2. If you are a member, your...few minutes to replace your vehicle towed, contact a professional towing service or, if you need to have your battery, see Battery in the Maintenance and Care chapter. It may be a different problem. 3. Removing jumper cables 1. Remove the negative (Ҁ) end of the jumper cable ...
...other end of moving engine parts, then start after several attempts, there may take a couple of the disabled vehicle. 2. DO NOT TOW YOUR VILLAGER WITH SLINGBELT EQUIPMENT. Use wheel lift or flatbed equipment. 274 Run the engine at a moderate speed. 2. If you are a member, your...few minutes to replace your vehicle towed, contact a professional towing service or, if you need to have your battery, see Battery in the Maintenance and Care chapter. It may be a different problem. 3. Removing jumper cables 1. Remove the negative (Ҁ) end of the jumper cable ...
Owner Guide 1st Printing
Page 274
...noise, vibration, or other indication that your vehicle may need service. Check your Warranty Information Booklet to the conditions listed in the Owner Maintenance Checklist, be replaced without tools. In addition to find them easily. We want to check and service regularly. s We give you... that can provide the parts and service required. Using these parts for your vehicle. 277 When we design parts that the Owner Maintenance Checks listed in your vehicle. To help you: s We highlight do notice something unusual, see the Customer Assistance chapter of your...
...noise, vibration, or other indication that your vehicle may need service. Check your Warranty Information Booklet to the conditions listed in the Owner Maintenance Checklist, be replaced without tools. In addition to find them easily. We want to check and service regularly. s We give you... that can provide the parts and service required. Using these parts for your vehicle. 277 When we design parts that the Owner Maintenance Checks listed in your vehicle. To help you: s We highlight do notice something unusual, see the Customer Assistance chapter of your...
Owner Guide 1st Printing
Page 276
... get caught in P (Park). s If you must work under the hood while the engine is securely latched in moving unexpectedly. Hood release handle location 279 Maintenance and Care If you must work with long hair. Opening the Hood 1.
... get caught in P (Park). s If you must work under the hood while the engine is securely latched in moving unexpectedly. Hood release handle location 279 Maintenance and Care If you must work with long hair. Opening the Hood 1.