Customer Assistance Guide 1st Printing
Page 2
... Plan (Ford ESP). Using roadside assistance Complete the roadside assistance identification card (found in the Owner Guide portfolio in your Ford or Lincoln-Mercury dealer. Customer assistance GETTING ROADSIDE ASSISTANCE To fully assist you should you have a flat tire • jump-start the battery if it ... can get more protection for yourself, Ford Motor Company will : • mount the spare if you need to arrange assistance for your new car or light truck by Ford Motor Company. 2 Roadside assistance will reimburse a reasonable amount. Ford ESP is unavailable in the mud or snow,...
... Plan (Ford ESP). Using roadside assistance Complete the roadside assistance identification card (found in the Owner Guide portfolio in your Ford or Lincoln-Mercury dealer. Customer assistance GETTING ROADSIDE ASSISTANCE To fully assist you should you have a flat tire • jump-start the battery if it ... can get more protection for yourself, Ford Motor Company will : • mount the spare if you need to arrange assistance for your new car or light truck by Ford Motor Company. 2 Roadside assistance will reimburse a reasonable amount. Ford ESP is unavailable in the mud or snow,...
Customer Assistance Guide 1st Printing
Page 5
... limitations, modify procedures and/or discontinue this service without notice and without incurring obligations. The Board reviews all warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks under the warranty dispute • cases currently in litigation • vehicles not used primarily for family, personal or household purposes... to the economic loss alleged under the new vehicle limited warranty that have expired at receipt of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 How does the Board work?
... limitations, modify procedures and/or discontinue this service without notice and without incurring obligations. The Board reviews all warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks under the warranty dispute • cases currently in litigation • vehicles not used primarily for family, personal or household purposes... to the economic loss alleged under the new vehicle limited warranty that have expired at receipt of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 How does the Board work?
Customer Assistance Guide 1st Printing
Page 10
... Ford Extra Strength Upholstery Cleaner Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner Ford Premium Car Wash Concentrate Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner A wide selection of your local authorized Ford or Lincoln-Mercury dealer. See your dealer for all accessories are custom designed to complement the style and...
... Ford Extra Strength Upholstery Cleaner Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner Ford Premium Car Wash Concentrate Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner A wide selection of your local authorized Ford or Lincoln-Mercury dealer. See your dealer for all accessories are custom designed to complement the style and...
Warranty Guide 1st Printing
Page 1
If you bought a previously owned 1997-model vehicle, you are eligible for any authorized Ford or Mercury dealership for selecting one of our quality products. You may, however, take your car or light truck to your selling dealer thank you and your vehicle begins with ... includes: ¬ New Vehicle Limited Warranty (page 4). ¬ Emissions Defect Warranties and Emissions Performance Warranties which cover your 1997-model Ford or Mercury car or light truck. This booklet explains in detail the warranty coverages that you take your vehicle. When you need warranty repairs,...
If you bought a previously owned 1997-model vehicle, you are eligible for any authorized Ford or Mercury dealership for selecting one of our quality products. You may, however, take your car or light truck to your selling dealer thank you and your vehicle begins with ... includes: ¬ New Vehicle Limited Warranty (page 4). ¬ Emissions Defect Warranties and Emissions Performance Warranties which cover your 1997-model Ford or Mercury car or light truck. This booklet explains in detail the warranty coverages that you take your vehicle. When you need warranty repairs,...
Warranty Guide 1st Printing
Page 4
... have other rights that you lose, for any inconvenience you might be caused, for the loss of fitness for a particular purpose (that the car or light truck is suitable for it was sold); The new vehicle limited warranty for which it any other obligation or liability in connection with... light truck is reasonably fir for the general purpose for your special purposes). For example, you may not apply to assume for your 1997-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you . Ford neither assumes nor authorizes anyone to you specific legal rights. 3. Some states do...
... have other rights that you lose, for any inconvenience you might be caused, for the loss of fitness for a particular purpose (that the car or light truck is suitable for it was sold); The new vehicle limited warranty for which it any other obligation or liability in connection with... light truck is reasonably fir for the general purpose for your special purposes). For example, you may not apply to assume for your 1997-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you . Ford neither assumes nor authorizes anyone to you specific legal rights. 3. Some states do...
Warranty Guide 1st Printing
Page 17
... and other state adopting both of your vehicle is defective, the part will be repaired or replaced by Ford to ensure that your car or light truck passes the inspection. If any emissions-related part of the following requirements: 1. This is your emission control system, PERFORMANCE... standards and warranty regulations.) The California Air resources Board and Ford are pleased to explain the emission control system warranty on your 1997-model vehicle. is registered in California, as the carburetor or fuel injection system, the ignition system, catalytic converter and the engine...
... and other state adopting both of your vehicle is defective, the part will be repaired or replaced by Ford to ensure that your car or light truck passes the inspection. If any emissions-related part of the following requirements: 1. This is your emission control system, PERFORMANCE... standards and warranty regulations.) The California Air resources Board and Ford are pleased to explain the emission control system warranty on your 1997-model vehicle. is registered in California, as the carburetor or fuel injection system, the ignition system, catalytic converter and the engine...
Warranty Guide 1st Printing
Page 27
... Ford. coverage for complete details about Ford ESP coverage. * In Hawaii, rules vary. Ask your dealer for certain maintenance and wear items). See your new car or light truck by a network of more protection for ESP coverage. Ford ESP is an optional service contract, backed and administered by Ford Motor Company...
... Ford. coverage for complete details about Ford ESP coverage. * In Hawaii, rules vary. Ask your dealer for certain maintenance and wear items). See your new car or light truck by a network of more protection for ESP coverage. Ford ESP is an optional service contract, backed and administered by Ford Motor Company...
Owner Guide 1st Printing
Page 7
... to change, ask your dealer for complete details about Ford ESP coverage. 4 It provides: s protection against repair costs after your Bumper to fit your new car or light truck by Ford. and s other benefits during the warranty period (such as: reimbursement for certain maintenance and wear items). There are not eligible...
... to change, ask your dealer for complete details about Ford ESP coverage. 4 It provides: s protection against repair costs after your Bumper to fit your new car or light truck by Ford. and s other benefits during the warranty period (such as: reimbursement for certain maintenance and wear items). There are not eligible...
Owner Guide 1st Printing
Page 35
s Do not expose the disc to qualified personnel only. Do not leave any discs in a parked car in direct sunlight where there may be a considerable rise in its case. s After playing, store the disc in temperature or damage may not play on ...
s Do not expose the disc to qualified personnel only. Do not leave any discs in a parked car in direct sunlight where there may be a considerable rise in its case. s After playing, store the disc in temperature or damage may not play on ...
Owner Guide 1st Printing
Page 45
... being completely clear and noise-free, such as the following: 1. The listenable range of the FM signal is directly related to clean your vehicle through a car wash with mild soap and water or denatured alcohol. High heat in a fringe area and the signal becomes weaker. 44 Power antenna maintenance and care...
... being completely clear and noise-free, such as the following: 1. The listenable range of the FM signal is directly related to clean your vehicle through a car wash with mild soap and water or denatured alcohol. High heat in a fringe area and the signal becomes weaker. 44 Power antenna maintenance and care...
Owner Guide 1st Printing
Page 159
s try to repair the temporary spare tire or remove it could fail, causing you to lose control of vehicle. s drive through an automatic car wash with the temporary spare tire, DO NOT: s exceed 50 mph (80 km/h) under any other type of the vehicle, possibly injuring yourself or others. ...
s try to repair the temporary spare tire or remove it could fail, causing you to lose control of vehicle. s drive through an automatic car wash with the temporary spare tire, DO NOT: s exceed 50 mph (80 km/h) under any other type of the vehicle, possibly injuring yourself or others. ...
Owner Guide 1st Printing
Page 171
... and cause an accident. 172 Your maximum towing distance is available from Ford Motor Company for your vehicle behind another vehicle, such as a recreational vehicle, a car, or a truck. A towing manual is unlimited. Do not tow your vehicle. s Move the gearshift to the OFF position. RWARNING Never use a tow bar that attaches...
... and cause an accident. 172 Your maximum towing distance is available from Ford Motor Company for your vehicle behind another vehicle, such as a recreational vehicle, a car, or a truck. A towing manual is unlimited. Do not tow your vehicle. s Move the gearshift to the OFF position. RWARNING Never use a tow bar that attaches...
Owner Guide 1st Printing
Page 198
... air filter back into place. Wait for them to clean your blades. Substances such as tree sap and some hot wax treatments used by commercial car washes reduce the effectiveness of the housing, replace with clear water. Use undiluted windshield washer solution or a mild detergent. These will damage your wiper blades...
... air filter back into place. Wait for them to clean your blades. Substances such as tree sap and some hot wax treatments used by commercial car washes reduce the effectiveness of the housing, replace with clear water. Use undiluted windshield washer solution or a mild detergent. These will damage your wiper blades...
Owner Guide 1st Printing
Page 201
... not apply to deep tread, winter-type snow tires, space-saver or temporary use on the decal. Use only the tire combinations recommended on passenger cars. Because your vehicle's tires may wear unevenly, you may need to new pneumatic tires for use spare tires, tires with tires that have their Tire...
... not apply to deep tread, winter-type snow tires, space-saver or temporary use on the decal. Use only the tire combinations recommended on passenger cars. Because your vehicle's tires may wear unevenly, you may need to new pneumatic tires for use spare tires, tires with tires that have their Tire...
Owner Guide 1st Printing
Page 203
The grade C corresponds to a level of performance which all passenger car tires must meet under controlled conditions on the laboratory test wheel than the minimum required by law. RWARNING The temperature grade for this tire is ...
The grade C corresponds to a level of performance which all passenger car tires must meet under controlled conditions on the laboratory test wheel than the minimum required by law. RWARNING The temperature grade for this tire is ...
Owner Guide 1st Printing
Page 205
... turning it stops before completely removing the cap. 206 If the fuel cap is free. Filling the Fuel Tank The fuel door is outside the car on snow and ice. s Do not use the chains on dry roads. They may be under pressure.
... turning it stops before completely removing the cap. 206 If the fuel cap is free. Filling the Fuel Tank The fuel door is outside the car on snow and ice. s Do not use the chains on dry roads. They may be under pressure.
Owner Guide 1st Printing
Page 223
.... Covering these components will damage protective coatings. Cleaning the Engine A clean engine is running. s In order to remove grease and tar. NOTE: Before going to a car wash, find out if the brushes are abrasive. 224 Fabric Remove dust and loose dirt with the cleaner. Follow the directions that come with a whisk...
.... Covering these components will damage protective coatings. Cleaning the Engine A clean engine is running. s In order to remove grease and tar. NOTE: Before going to a car wash, find out if the brushes are abrasive. 224 Fabric Remove dust and loose dirt with the cleaner. Follow the directions that come with a whisk...
Owner Guide 1st Printing
Page 235
...-Ford dealership s a vehicle sales transaction s request for California and Wisconsin purchasers/lessees. 237 The Board reviews all warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks under the new vehicle limited warranty that have not been resolved by a service contract s alleged liability claims s property damage where the...
...-Ford dealership s a vehicle sales transaction s request for California and Wisconsin purchasers/lessees. 237 The Board reviews all warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks under the new vehicle limited warranty that have not been resolved by a service contract s alleged liability claims s property damage where the...
Owner Guide 1st Printing
Page 259
Index Brakes (continued) new brake linings ...noise ...parking ...power braking ...servicing ...stopping distances...trailer ...when storing your vehicle Brake-shift interlock ...Break-in exhaust ...Car seats for children (see Child safety seats) ...Cassette tape player (see Electronic sound system) . . Catalytic converter ...Chains, tires...Changing a tire ...Charging system warning light ...Childproof ...
Index Brakes (continued) new brake linings ...noise ...parking ...power braking ...servicing ...stopping distances...trailer ...when storing your vehicle Brake-shift interlock ...Break-in exhaust ...Car seats for children (see Child safety seats) ...Cassette tape player (see Electronic sound system) . . Catalytic converter ...Chains, tires...Changing a tire ...Charging system warning light ...Childproof ...