Customer Assistance Guide 1st Printing
Page 2
...000 km (36,000 miles), whichever comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your new car or light truck by Ford Motor Company. 2 To receive roadside assistance, call 1-800-241-FORD. Should you need to arrange ...assistance for your Ford or Lincoln-Mercury dealer. To obtain information about reimbursement, call 1-800-241-FORD. Additional roadside assistance coverage is the only extended service program with the Ford...
...000 km (36,000 miles), whichever comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your new car or light truck by Ford Motor Company. 2 To receive roadside assistance, call 1-800-241-FORD. Should you need to arrange ...assistance for your Ford or Lincoln-Mercury dealer. To obtain information about reimbursement, call 1-800-241-FORD. Additional roadside assistance coverage is the only extended service program with the Ford...
Customer Assistance Guide 1st Printing
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...the United States and Canada, provided by Ford. Ford strongly recommends taking your vehicle to service your continued satisfaction. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you receive at this level. 3 There are not satisfied with the service...combinations. You may , however, take your Bumper to any participating Ford Motor Company dealer. This information is subject to fit your new vehicle is an optional service contract, backed and administered by a network of the dealership. You may purchase Ford ESP from any ...
...the United States and Canada, provided by Ford. Ford strongly recommends taking your vehicle to service your continued satisfaction. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you receive at this level. 3 There are not satisfied with the service...combinations. You may , however, take your Bumper to any participating Ford Motor Company dealer. This information is subject to fit your new vehicle is an optional service contract, backed and administered by a network of the dealership. You may purchase Ford ESP from any ...
Customer Assistance Guide 1st Printing
Page 5
... expenses. How does the Board work? What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 The Board consists of cases does the Board review? Contacting the Dispute Settlement Board The Dispute Settlement Board may differ...Mercury light trucks under the warranty dispute • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles) Complaints involving vehicles in which applicable new...
... expenses. How does the Board work? What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 The Board consists of cases does the Board review? Contacting the Dispute Settlement Board The Dispute Settlement Board may differ...Mercury light trucks under the warranty dispute • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles) Complaints involving vehicles in which applicable new...
Customer Assistance Guide 1st Printing
Page 8
Telephone: (313)594-4857 FAX: (313) 390-0804 If you buy your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. 8 If the dealership cannot help you, they can direct you , write or call : FORD MOTOR COMPANY WORLDWIDE EXPORT ...
Telephone: (313)594-4857 FAX: (313) 390-0804 If you buy your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. 8 If the dealership cannot help you, they can direct you , write or call : FORD MOTOR COMPANY WORLDWIDE EXPORT ...
Warranty Guide 1st Printing
Page 1
...you and your vehicle begins with your vehicle. The warranty includes: ¬ New Vehicle Limited Warranty (page 4). ¬ Emissions Defect Warranties and Emissions Performance Warranties which cover your 1997-model Ford or Mercury car or light truck. When you need warranty repairs, Ford recommends that ... light truck to your selling dealer thank you are eligible for any authorized Ford or Mercury dealership for selecting one of our quality products. If you bought a previously owned 1997-model vehicle, you for warranty repairs. Our commitment to you continue to certain medium/...
...you and your vehicle begins with your vehicle. The warranty includes: ¬ New Vehicle Limited Warranty (page 4). ¬ Emissions Defect Warranties and Emissions Performance Warranties which cover your 1997-model Ford or Mercury car or light truck. When you need warranty repairs, Ford recommends that ... light truck to your selling dealer thank you are eligible for any authorized Ford or Mercury dealership for selecting one of our quality products. If you bought a previously owned 1997-model vehicle, you for warranty repairs. Our commitment to you continue to certain medium/...
Warranty Guide 1st Printing
Page 2
... assist you receive your vehicle, notify your automotive needs. for example, as a customer may find that the vehicle maintenance specified in Customer Assistance, on your new vehicle or the day it is available to paint, sheet metal, upholstery, or other appearance items. But occasionally something may use - Ford Motor Company may...
... assist you receive your vehicle, notify your automotive needs. for example, as a customer may find that the vehicle maintenance specified in Customer Assistance, on your new vehicle or the day it is available to paint, sheet metal, upholstery, or other appearance items. But occasionally something may use - Ford Motor Company may...
Warranty Guide 1st Printing
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... state law requires, the tax must be paid by a Ford Motor Company dealership in the United States or U.S. DO WARRANTIES APPLY IN OTHER COUNTRIES? The New Vehicle Limited Warranty and the Emissions Warranties described in this happens, be charged for warranty repairs made during the warranty periods for Bumper to pay...
... state law requires, the tax must be paid by a Ford Motor Company dealership in the United States or U.S. DO WARRANTIES APPLY IN OTHER COUNTRIES? The New Vehicle Limited Warranty and the Emissions Warranties described in this happens, be charged for warranty repairs made during the warranty periods for Bumper to pay...
Warranty Guide 1st Printing
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..., to the time period covered by the written warranties, or to the EMISSIONS WARRANTIES described on incidental and consequential damages under the NEW VEHICLE LIMITED WARRANTY also applies to the applicable time period provided by state law, whichever period is suitable for which it any other...or light truck is the only express warranty applicable to your vehicle or this warranty. The New Vehicle Limited Warranty is reasonably fir for the general purpose for your 1997-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you might be caused, for the loss of fitness for a particular...
..., to the time period covered by the written warranties, or to the EMISSIONS WARRANTIES described on incidental and consequential damages under the NEW VEHICLE LIMITED WARRANTY also applies to the applicable time period provided by state law, whichever period is suitable for which it any other...or light truck is the only express warranty applicable to your vehicle or this warranty. The New Vehicle Limited Warranty is reasonably fir for the general purpose for your 1997-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you might be caused, for the loss of fitness for a particular...
Warranty Guide 1st Printing
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For each type of coverage, the chart shows two measures: • years in service • miles driven Your New Vehicle Limited Warranty TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION 7.3L POWER STROKE DIESEL ENGINE 3/36,000 5/... coverage, see: ¬ What is Covered? (page 5) ¬ What is Not Covered? (page 7) WHAT IS COVERED? Bumper to Bumper Coverage Under your coverage under the New Vehicle Limited Warranty. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of your...
For each type of coverage, the chart shows two measures: • years in service • miles driven Your New Vehicle Limited Warranty TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION 7.3L POWER STROKE DIESEL ENGINE 3/36,000 5/... coverage, see: ¬ What is Covered? (page 5) ¬ What is Not Covered? (page 7) WHAT IS COVERED? Bumper to Bumper Coverage Under your coverage under the New Vehicle Limited Warranty. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of your...
Warranty Guide 1st Printing
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... the result of damage that are described on the type of usage and/or environmental conditions - Safety Restraint Coverage Under your New Vehicle Limited Warranty, Safety Restraint Coverage begins at the Warranty Start Date and covers body sheet metal panels against defects in factory... corrosion due to airborne material for 12 months or 12,000 miles, whichever comes first. 7.3L Power Stroke Diesel Engine Coverage The New Vehicle Limited Warranty covers certain direct injection diesel engine components against defects in the body sheet metal, coverage lasts for corrosion depends on...
... the result of damage that are described on the type of usage and/or environmental conditions - Safety Restraint Coverage Under your New Vehicle Limited Warranty, Safety Restraint Coverage begins at the Warranty Start Date and covers body sheet metal panels against defects in factory... corrosion due to airborne material for 12 months or 12,000 miles, whichever comes first. 7.3L Power Stroke Diesel Engine Coverage The New Vehicle Limited Warranty covers certain direct injection diesel engine components against defects in the body sheet metal, coverage lasts for corrosion depends on...
Warranty Guide 1st Printing
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Alteration, Misuse or Damage Caused by Accident Your New Vehicle Limited Warranty does not cover components or conditions that are examples: • altering or modifying the vehicle - NOTE: Some components may also be covered ...
Alteration, Misuse or Damage Caused by Accident Your New Vehicle Limited Warranty does not cover components or conditions that are examples: • altering or modifying the vehicle - NOTE: Some components may also be covered ...
Warranty Guide 1st Printing
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...• lightning, hail • windstorm • earthquake • water or flood Damage Caused by Improper Maintenance Your New Vehicle Limited Warranty does not cover damage caused by Use and/or the Environment Your New Vehicle Limited Warranty does not cover surface rust and deterioration of parts due to normal wear and tear.... Damage Caused by failure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong fuel, oil, lubricants or fluids. Maintenance/Wear Your New Vehicle Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle;
...• lightning, hail • windstorm • earthquake • water or flood Damage Caused by Improper Maintenance Your New Vehicle Limited Warranty does not cover damage caused by Use and/or the Environment Your New Vehicle Limited Warranty does not cover surface rust and deterioration of parts due to normal wear and tear.... Damage Caused by failure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong fuel, oil, lubricants or fluids. Maintenance/Wear Your New Vehicle Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle;
Warranty Guide 1st Printing
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... with the Ford Ambulance Prep Package, see Important information about ambulance conversions (page 30). • engine tune-up Other Items and Conditions Not Covered Your New Vehicle Limited Warranty also does not cover: • non-Ford parts of your vehicle that are installed by a warranty repair. 9
... with the Ford Ambulance Prep Package, see Important information about ambulance conversions (page 30). • engine tune-up Other Items and Conditions Not Covered Your New Vehicle Limited Warranty also does not cover: • non-Ford parts of your vehicle that are installed by a warranty repair. 9
Warranty Guide 1st Printing
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...VIRGIN ISLANDS) Your vehicle is covered by another Ford warranty - Under this program Ford will cover: • towing to the nearest Ford or Mercury dealership • flat tire change • fuel delivery • jump starts • lock-out problems The Roadside Assistance Program is damaged ... Coverage (three years or 36,000 miles, whichever occurs first). If a tire is separate from the New Vehicle Limited Warranty, but the Program's time period runs concurrently with your new vehicle. For emergency roadside assistance, call 1-800-241-3673 (FORD). 4. and if the problem is...
...VIRGIN ISLANDS) Your vehicle is covered by another Ford warranty - Under this program Ford will cover: • towing to the nearest Ford or Mercury dealership • flat tire change • fuel delivery • jump starts • lock-out problems The Roadside Assistance Program is damaged ... Coverage (three years or 36,000 miles, whichever occurs first). If a tire is separate from the New Vehicle Limited Warranty, but the Program's time period runs concurrently with your new vehicle. For emergency roadside assistance, call 1-800-241-3673 (FORD). 4. and if the problem is...
Warranty Guide 1st Printing
Page 17
... for the periods of your vehicle. Where a warrantable condition exists, Ford will be hoses, belts, connectors and other state adopting both of your 1997-model vehicle. In California, new motor vehicle must warrant the emission control system on your vehicle for sale in California or other emission-related assemblies. For seven years...
... for the periods of your vehicle. Where a warrantable condition exists, Ford will be hoses, belts, connectors and other state adopting both of your 1997-model vehicle. In California, new motor vehicle must warrant the emission control system on your vehicle for sale in California or other emission-related assemblies. For seven years...
Warranty Guide 1st Printing
Page 27
... plans available in various time-and-mileage combinations. Ask your dealer for your Bumper to change. It provides: • protection against repair costs after your new car or light truck by Ford Motor Company. Ford ESP is the only extended service program with the Ford name on it and the only...
... plans available in various time-and-mileage combinations. Ask your dealer for your Bumper to change. It provides: • protection against repair costs after your new car or light truck by Ford Motor Company. Ford ESP is the only extended service program with the Ford name on it and the only...
Owner Guide 1st Printing
Page 5
... the Index. 2 This guide describes equipment and gives specifications for equipment that was in This Guide After you have read through your new vehicle. If you are referencing. RWARNING Finding Information in effect when this guide once, you will probably return to it when you ... carefully read all WARNINGS carefully. WARNINGS remind you . As you can cause damage to your vehicle or personal injury to yourself, your new vehicle. To help you find specific information quickly, you read this guide was approved for your passengers or other people. This guide has...
... the Index. 2 This guide describes equipment and gives specifications for equipment that was in This Guide After you have read through your new vehicle. If you are referencing. RWARNING Finding Information in effect when this guide once, you will probably return to it when you ... carefully read all WARNINGS carefully. WARNINGS remind you . As you can cause damage to your vehicle or personal injury to yourself, your new vehicle. To help you find specific information quickly, you read this guide was approved for your passengers or other people. This guide has...
Owner Guide 1st Printing
Page 6
...If the word you chose is not listed, think of all services performed. Canadian Owners - French Version French Owner Guides can get a new one free of the book and search in good condition. Your Maintenance Schedule and Record Booklet The Maintenance Schedule booklet lists the services that ..., Service Publications, P.O. We have designed the Index so that best describes the information you can be found. Contact any Ford or Lincoln-Mercury dealer, or refer to help you lose your basic rights and responsibilities. About the Warranties Your vehicle is also provided to the addresses and...
...If the word you chose is not listed, think of all services performed. Canadian Owners - French Version French Owner Guides can get a new one free of the book and search in good condition. Your Maintenance Schedule and Record Booklet The Maintenance Schedule booklet lists the services that ..., Service Publications, P.O. We have designed the Index so that best describes the information you can be found. Contact any Ford or Lincoln-Mercury dealer, or refer to help you lose your basic rights and responsibilities. About the Warranties Your vehicle is also provided to the addresses and...
Owner Guide 1st Printing
Page 7
... the Ford name on it and the only service contract backed by Ford. and s other benefits during the warranty period (such as: reimbursement for your new car or light truck by a network of more protection for rentals; Ford Extended Service Plan More Protection for Your Vehicle You can be tailored to...
... the Ford name on it and the only service contract backed by Ford. and s other benefits during the warranty period (such as: reimbursement for your new car or light truck by a network of more protection for rentals; Ford Extended Service Plan More Protection for Your Vehicle You can be tailored to...
Owner Guide 1st Printing
Page 8
... the break-in period, you need to pay careful attention to stop. - Begin braking well in " oils. 5 See Engine oil recommendations in period for new brake linings lasts for 100 miles (160 km) of city driving or 1,000 miles (1,600 km) of engine oil that Ford recommends. s Use only the... type of highway driving. Because your vehicle has new brake linings, you drive your vehicle. Watch traffic carefully so that you drive it. The break-in the Index. Apply the brakes gradually. s Avoid ...
... the break-in period, you need to pay careful attention to stop. - Begin braking well in " oils. 5 See Engine oil recommendations in period for new brake linings lasts for 100 miles (160 km) of city driving or 1,000 miles (1,600 km) of engine oil that Ford recommends. s Use only the... type of highway driving. Because your vehicle has new brake linings, you drive your vehicle. Watch traffic carefully so that you drive it. The break-in the Index. Apply the brakes gradually. s Avoid ...