Owner's Manual
Page 267
...Does the Board Work? The Board has four members: u three consumer representatives u a Ford or Lincoln-Mercury dealer Consumer candidates for Board membership are chosen because of their business leadership qualities. If the involved vehicle is..., or household purposes NOTE: Complaints involving vehicles on the application. Dealers are recruited and trained by an independent consulting firm. u A vehicle sales transaction u A request for reimbursement of consequential expenses unless incidental to a service or product complaint being reviewed u Items not covered by your application...
...Does the Board Work? The Board has four members: u three consumer representatives u a Ford or Lincoln-Mercury dealer Consumer candidates for Board membership are chosen because of their business leadership qualities. If the involved vehicle is..., or household purposes NOTE: Complaints involving vehicles on the application. Dealers are recruited and trained by an independent consulting firm. u A vehicle sales transaction u A request for reimbursement of consequential expenses unless incidental to a service or product complaint being reviewed u Items not covered by your application...