Owner's Manual
Page 425
... Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800) 263-4680. Provide the Department with the local Mazda Service Representative, will review the case to determine if everything possible has been done to ensure your satisfaction. 9-7 Refer to the "Vehicle ...number 2. Customer Information Customer Assistance Customer Assistance (Canada) qSatisfaction Review Process Your complete and permanent satisfaction is of primary concern to keep your Mazda in cooperation with the following steps: qSTEP 1: Contact the Mazda Dealer Discuss the matter with a member of dealership management....
... Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800) 263-4680. Provide the Department with the local Mazda Service Representative, will review the case to determine if everything possible has been done to ensure your satisfaction. 9-7 Refer to the "Vehicle ...number 2. Customer Information Customer Assistance Customer Assistance (Canada) qSatisfaction Review Process Your complete and permanent satisfaction is of primary concern to keep your Mazda in cooperation with the following steps: qSTEP 1: Contact the Mazda Dealer Discuss the matter with a member of dealership management....
Owner's Manual
Page 426
...you have another option. qMediation/Arbitration Program Occasionally a customer concern cannot be reviewed and resolved by an independent third party through Mazda's Customer Satisfaction Program. CAMVAP uses the services of Mazda Canada Inc. If after exhausting the procedures in this manual your concern is...follow your concern may wish to follow the above three steps in sequence for using CAMVAP. CAMVAP will advise you and Mazda Canada Inc. Customer Information Customer Assistance Please recognize that the resolution of service problems in most effective results. and our ...
...you have another option. qMediation/Arbitration Program Occasionally a customer concern cannot be reviewed and resolved by an independent third party through Mazda's Customer Satisfaction Program. CAMVAP uses the services of Mazda Canada Inc. If after exhausting the procedures in this manual your concern is...follow your concern may wish to follow the above three steps in sequence for using CAMVAP. CAMVAP will advise you and Mazda Canada Inc. Customer Information Customer Assistance Please recognize that the resolution of service problems in most effective results. and our ...