Owner's Manual
Page 166
... Department with the local Mazda Service Representative, will review the case to determine if everything possible has been done to keep your dissatifaction cannot adequately be addressed by your problem and/or cause of your dealer. Your dealer's name and location 7. The nature of dissatisfaction. STEP 2: Contact the Mazda Customer Relations Department If still...
... Department with the local Mazda Service Representative, will review the case to determine if everything possible has been done to keep your dissatifaction cannot adequately be addressed by your problem and/or cause of your dealer. Your dealer's name and location 7. The nature of dissatisfaction. STEP 2: Contact the Mazda Customer Relations Department If still...
Owner's Manual
Page 167
MEDIATION/ARBITRATION PROGRAM Occasionally a customer concern cannot be reviewed and resolved by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). Mazda Canada Inc. and our dealers. However, before you can obtain an information booklet from their arbitration hearings..... participates in an arbitration program administered by an independent third party through Mazda's Customer Satisfaction Program. We urge you and Mazda Canada Inc. If after exhausting procedures in this manual, your Mazda dispute resolution process as the award is no charge for their dealer, ...
MEDIATION/ARBITRATION PROGRAM Occasionally a customer concern cannot be reviewed and resolved by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). Mazda Canada Inc. and our dealers. However, before you can obtain an information booklet from their arbitration hearings..... participates in an arbitration program administered by an independent third party through Mazda's Customer Satisfaction Program. We urge you and Mazda Canada Inc. If after exhausting procedures in this manual, your Mazda dispute resolution process as the award is no charge for their dealer, ...