Tire Warranty 2nd Printing
Page 15
... present the tire(s) and new vehicle registration form or new vehicle sales invoice showing date of manufacture will be covered by any parts or service regardless of mileage or months of purchase. 5. OWNER'S OBLIGATIONS To make an eligible claim under this Limited Warranty and...will be used. Tires that are replaced under an adjustment basis under this Limited Warranty and Policy. If the customer accepts a higher-priced replacement tire, the customer will be made by the current Continental/General Tire brand Limited Warranty and Policy. 13 CONTINENTAL TIRE'S OBLIGATIONS ...
... present the tire(s) and new vehicle registration form or new vehicle sales invoice showing date of manufacture will be covered by any parts or service regardless of mileage or months of purchase. 5. OWNER'S OBLIGATIONS To make an eligible claim under this Limited Warranty and...will be used. Tires that are replaced under an adjustment basis under this Limited Warranty and Policy. If the customer accepts a higher-priced replacement tire, the customer will be made by the current Continental/General Tire brand Limited Warranty and Policy. 13 CONTINENTAL TIRE'S OBLIGATIONS ...
Roadside Assistance Card 2nd Printing
Page 4
...Assistance at 800-241-3673 - anytime, 24 hours a day, 365 days a year. Fuel delivery service is the customer's responsibility), fuel delivery (two gallons of the Lincoln Commitment®, you will receive 24/7 Roadside Assistance nationwide (including Canada and Mexico), begins from the disablement location, you...lasts six years or 70,000 miles whichever occurs first. As part of gasoline). Winch out services are available to drive a Lincoln. It's yours with valuable support so you request to be towed to a Lincoln Mercury dealer more than 35 miles from the warranty start , ...
...Assistance at 800-241-3673 - anytime, 24 hours a day, 365 days a year. Fuel delivery service is the customer's responsibility), fuel delivery (two gallons of the Lincoln Commitment®, you will receive 24/7 Roadside Assistance nationwide (including Canada and Mexico), begins from the disablement location, you...lasts six years or 70,000 miles whichever occurs first. As part of gasoline). Winch out services are available to drive a Lincoln. It's yours with valuable support so you request to be towed to a Lincoln Mercury dealer more than 35 miles from the warranty start , ...
Warranty Guide 3rd Printing
Page 7
... work is always entered in the Scheduled Maintenance Guide will invalidate warranty coverage on parts affected by the lack of maintenance. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required... maintenance using genuine Ford parts. If you see any damage to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may help...
... work is always entered in the Scheduled Maintenance Guide will invalidate warranty coverage on parts affected by the lack of maintenance. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required... maintenance using genuine Ford parts. If you see any damage to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may help...
Warranty Guide 3rd Printing
Page 8
...have your vehicle (e.g. During the Bumper to Bumper Warranty period, dealers may offer a special adjustment program to pay all or part of the cost of certain repairs beyond the terms of the vehicle. intended to increase your overall satisfaction with your dealer or... stated coverage periods, unless specifically stated elsewhere in the United States, U.S. Please have mandated alternate time coverage periods for additional global customer assistance reference information. 3 Federalized Territories, or Canada. Where applicable law allows, the tax must be sure to provide no-cost,...
...have your vehicle (e.g. During the Bumper to Bumper Warranty period, dealers may offer a special adjustment program to pay all or part of the cost of certain repairs beyond the terms of the vehicle. intended to increase your overall satisfaction with your dealer or... stated coverage periods, unless specifically stated elsewhere in the United States, U.S. Please have mandated alternate time coverage periods for additional global customer assistance reference information. 3 Federalized Territories, or Canada. Where applicable law allows, the tax must be sure to provide no-cost,...
Warranty Guide 3rd Printing
Page 29
If the parts on the following list contain they are covered by defect warranties: • Air Flow Sensor • • Air/Fuel Feedback Control • System and Sensors ...; Exhaust Gas Recirculation (EGR) System • Exhaust Manifold • Exhaust Pipe (Manifold to be violations of the terms of this warranty you may contact the Lincoln Customer Relationship Center at 1-800-521-4140 or the California Air Resources Board at: State of California Air Resources Board Mobile Source Operations Division P.O. Box 8001...
If the parts on the following list contain they are covered by defect warranties: • Air Flow Sensor • • Air/Fuel Feedback Control • System and Sensors ...; Exhaust Gas Recirculation (EGR) System • Exhaust Manifold • Exhaust Pipe (Manifold to be violations of the terms of this warranty you may contact the Lincoln Customer Relationship Center at 1-800-521-4140 or the California Air Resources Board at: State of California Air Resources Board Mobile Source Operations Division P.O. Box 8001...
Warranty Guide 3rd Printing
Page 33
...during the warranty period. repair receipt(s) to Ford parts, your vehicle's emissions control systems may not work as effectively, and you use replacement parts that are not satisfied with the handling of a warranty matter, see Customer Assistance, on the front page of emissions control devices... or systems can be sure they are equivalent to use non-Ford parts. CUSTOMER ASSSITANCE If you are not ...
...during the warranty period. repair receipt(s) to Ford parts, your vehicle's emissions control systems may not work as effectively, and you use replacement parts that are not satisfied with the handling of a warranty matter, see Customer Assistance, on the front page of emissions control devices... or systems can be sure they are equivalent to use non-Ford parts. CUSTOMER ASSSITANCE If you are not ...
Warranty Guide 3rd Printing
Page 35
...by the decision, but should you can get more information by calling the Ford Motor Company Customer Relationship Center at any time without notice and without obligation. 30 9. During mediation, a ...page of ownership. If an agreement is not reached during mediation and your dealer. A Customer Claim Form will need to completed, signed, and returned to the BBB along with the...LINE Program (U.S. Only) Your satisfaction is eligible, you file your claim with proof of the Customer Assistance section, you and Ford Motor Company to your claim is important to Ford Motor Company...
...by the decision, but should you can get more information by calling the Ford Motor Company Customer Relationship Center at any time without notice and without obligation. 30 9. During mediation, a ...page of ownership. If an agreement is not reached during mediation and your dealer. A Customer Claim Form will need to completed, signed, and returned to the BBB along with the...LINE Program (U.S. Only) Your satisfaction is eligible, you file your claim with proof of the Customer Assistance section, you and Ford Motor Company to your claim is important to Ford Motor Company...
Owner Guide 1st Printing
Page 3
... only) 355 361 362 Cleaning Maintenance and Specifications Engine compartment Engine oil Battery Engine coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data 363 372 374 378 382 384 391 409 413 414 417 Accessories ... 421 423 427 433 Index 448 All rights reserved. Copyright © 2010 Ford Motor Company 3 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) Table of Contents Customer Assistance Reporting safety defects (U.S. Reproduction by any means, electronic or mechanical including photocopying, recording or by...
... only) 355 361 362 Cleaning Maintenance and Specifications Engine compartment Engine oil Battery Engine coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data 363 372 374 378 382 384 391 409 413 414 417 Accessories ... 421 423 427 433 Index 448 All rights reserved. Copyright © 2010 Ford Motor Company 3 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) Table of Contents Customer Assistance Reporting safety defects (U.S. Reproduction by any means, electronic or mechanical including photocopying, recording or by...
Owner Guide 1st Printing
Page 355
... must be performed by an authorized Ford, Lincoln, or Mercury dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. This means that, depending ...by Ford. Customer Assistance GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle line will be made using Ford or Motorcraft parts, or remanufactured or other parts that are ... 355 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) Away from home If you return to your selling authorized dealer who wants to ensure your vehicle needs service, contact the Ford Customer Relationship ...
... must be performed by an authorized Ford, Lincoln, or Mercury dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. This means that, depending ...by Ford. Customer Assistance GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle line will be made using Ford or Motorcraft parts, or remanufactured or other parts that are ... 355 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) Away from home If you return to your selling authorized dealer who wants to ensure your vehicle needs service, contact the Ford Customer Relationship ...
Owner Guide 1st Printing
Page 358
...by calling BBB AUTO LINE at 1-800-392-3673. During mediation, a representative of the Customer Assistance section, you and Ford Motor Company to your claim with proof of two parts - BBB AUTO LINE Application: Using the information provided below, please call or write to discontinue...and address, general information about your new vehicle, information about your warranty concerns, and any time without notice and without obligation. 358 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) If an agreement is eligible, you can also be asked for eligibility under the Program ...
...by calling BBB AUTO LINE at 1-800-392-3673. During mediation, a representative of the Customer Assistance section, you and Ford Motor Company to your claim with proof of two parts - BBB AUTO LINE Application: Using the information provided below, please call or write to discontinue...and address, general information about your new vehicle, information about your warranty concerns, and any time without notice and without obligation. 358 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) If an agreement is eligible, you can also be asked for eligibility under the Program ...
Owner Guide 1st Printing
Page 363
... water and a neutral pH shampoo, such as you would a wax to clean bumpers and other chrome parts; Apply the product as Motorcraft Detail Wash (ZC-3-A). • Use Motorcraft Custom Bright Metal Cleaner (ZC-15), available from your authorized dealer. Use Motorcraft Bug and Tar Remover...to the touch" or during exposure to dry for a few minutes, then wipe off as soon as they can scratch the chrome surface. 363 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) allow the cleaner to strong, direct sunlight. • Always use abrasive materials such as steel wool or...
... water and a neutral pH shampoo, such as you would a wax to clean bumpers and other chrome parts; Apply the product as Motorcraft Detail Wash (ZC-3-A). • Use Motorcraft Custom Bright Metal Cleaner (ZC-15), available from your authorized dealer. Use Motorcraft Bug and Tar Remover...to the touch" or during exposure to dry for a few minutes, then wipe off as soon as they can scratch the chrome surface. 363 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) allow the cleaner to strong, direct sunlight. • Always use abrasive materials such as steel wool or...
Owner Guide 1st Printing
Page 413
... if such spark plugs are not used. 413 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) Replace the spark plugs with ones that meet Ford material and design specifications for changing the spark plugs. The customer warranty may be void for any damage to scheduled... maintenance information for the appropriate intervals for your authorized dealer. Maintenance and Specifications MOTORCRAFT PART NUMBERS Component Engine air filter element Battery Oil filter Spark...
... if such spark plugs are not used. 413 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) Replace the spark plugs with ones that meet Ford material and design specifications for changing the spark plugs. The customer warranty may be void for any damage to scheduled... maintenance information for the appropriate intervals for your authorized dealer. Maintenance and Specifications MOTORCRAFT PART NUMBERS Component Engine air filter element Battery Oil filter Spark...
Owner Guide 1st Printing
Page 424
... about affording your risk for unexpected repair bills and rising repair costs. can customize a Ford Extended Service Plan that fits your driving lifestyle and budget. The...prepaid, so you with an affordable no interest, no-fee payment opportunity. 424 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) Ford Extended Service Plan Ford ESP Can... California) • Clutch disc • Belts and hoses Contact your selling Ford, Lincoln, or Mercury dealership today so they can easily exceed the price of your vehicle! ...parts and labor - With Ford ESP, you minimize your vehicle maintenance.
... about affording your risk for unexpected repair bills and rising repair costs. can customize a Ford Extended Service Plan that fits your driving lifestyle and budget. The...prepaid, so you with an affordable no interest, no-fee payment opportunity. 424 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) Ford Extended Service Plan Ford ESP Can... California) • Clutch disc • Belts and hoses Contact your selling Ford, Lincoln, or Mercury dealership today so they can easily exceed the price of your vehicle! ...parts and labor - With Ford ESP, you minimize your vehicle maintenance.
Owner Guide 1st Printing
Page 449
...Utilizing the Mediation/Arbitration Program ...359 D Daytime running lamps (see Speed control) ...120 Customer Assistance ...323 Ford Extended Service Plan ...423, 426 Getting assistance outside the U.S. booster ...seats ...236 Cleaning your vehicle engine compartment ...364 instrument panel ...367 interior ...368 plastic parts ...366 washing ...363 waxing ...364 wheels ...364 wiper blades ...366 Climate control (see...ice ...321 through water ...319, 322 DVD (if equipped) ...50 DVD system ...67 449 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) Index Cargo net ...142 CD ...44 Cell phone ...
...Utilizing the Mediation/Arbitration Program ...359 D Daytime running lamps (see Speed control) ...120 Customer Assistance ...323 Ford Extended Service Plan ...423, 426 Getting assistance outside the U.S. booster ...seats ...236 Cleaning your vehicle engine compartment ...364 instrument panel ...367 interior ...368 plastic parts ...366 washing ...363 waxing ...364 wheels ...364 wiper blades ...366 Climate control (see...ice ...321 through water ...319, 322 DVD (if equipped) ...50 DVD system ...67 449 2011 MKT (mkt) Owners Guide, 1st Printing USA (fus) Index Cargo net ...142 CD ...44 Cell phone ...