Owner's Manual
Page 3
Copyright © 2009 Ford Motor Company 3 Ford may change the contents without notice and without written authorization from Ford Motor Company. only) Reporting safety defects (Canada only) 272 ... and capacities Engine data 280 287 289 291 294 297 302 317 318 319 321 Accessories Index 324 326 All rights reserved. Table of Contents Customer Assistance Reporting safety defects (U.S. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in...
Copyright © 2009 Ford Motor Company 3 Ford may change the contents without notice and without written authorization from Ford Motor Company. only) Reporting safety defects (Canada only) 272 ... and capacities Engine data 280 287 289 291 294 297 302 317 318 319 321 Accessories Index 324 326 All rights reserved. Table of Contents Customer Assistance Reporting safety defects (U.S. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in...
Owner's Manual
Page 6
... equipped), if you consent that certain diagnostic information may also be accessed electronically by your vehicle's New Vehicle Limited Warranty, refer to the Warranty Guide/Customer Information Guide that the diagnostic information may be used for more information. 6 Failure to use the SYNC Vehicle Health Report, you choose to follow the...
... equipped), if you consent that certain diagnostic information may also be accessed electronically by your vehicle's New Vehicle Limited Warranty, refer to the Warranty Guide/Customer Information Guide that the diagnostic information may be used for more information. 6 Failure to use the SYNC Vehicle Health Report, you choose to follow the...
Owner's Manual
Page 29
... service is recommended that homemade CDs be inserted into the CD player as the label may peel and cause the CD to the Warranty Guide/Customer Information Guide for audio system warranty information. Entertainment Systems • Wipe discs from the center out. Don't: • Expose discs to play commercially pressed 4.75...
... service is recommended that homemade CDs be inserted into the CD player as the label may peel and cause the CD to the Warranty Guide/Customer Information Guide for audio system warranty information. Entertainment Systems • Wipe discs from the center out. Don't: • Expose discs to play commercially pressed 4.75...
Owner's Manual
Page 32
... or track your reception. • Station overload: When you will need this number on the radio display by pressing AUX and Preset 1 control simultaneously. 32 customers only) For information on the date of sale or lease of the vehicle. • Use of online media player providing access to all SIRIUS music...
... or track your reception. • Station overload: When you will need this number on the radio display by pressing AUX and Preset 1 control simultaneously. 32 customers only) For information on the date of sale or lease of the vehicle. • Use of online media player providing access to all SIRIUS music...
Owner's Manual
Page 160
... happen, even intermittently, have the supplemental restraint system serviced at the phone number shown in the Customer Assistance chapter of these instructions may come into contact with a deploying airbag. A difficulty with disabilities, contact the Ford Customer Relationship Center at an authorized dealer immediately. WARNING: Any alteration/modification to the front passenger seat...
... happen, even intermittently, have the supplemental restraint system serviced at the phone number shown in the Customer Assistance chapter of these instructions may come into contact with a deploying airbag. A difficulty with disabilities, contact the Ford Customer Relationship Center at an authorized dealer immediately. WARNING: Any alteration/modification to the front passenger seat...
Owner's Manual
Page 190
... federal standards. This begins with tires designed to four digits. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers to contact customers if a tire defect requires a recall.
... federal standards. This begins with tires designed to four digits. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers to contact customers if a tire defect requires a recall.
Owner's Manual
Page 196
... all federal standards. The next two numbers or letters are the plant code designating where it was built. After 2000 the numbers go to contact customers if a tire defect requires a recall. 9. A tire marked C may have poor traction performance. • Temperature: The temperature grades are the tire size code and the last...
... all federal standards. The next two numbers or letters are the plant code designating where it was built. After 2000 the numbers go to contact customers if a tire defect requires a recall. 9. A tire marked C may have poor traction performance. • Temperature: The temperature grades are the tire size code and the last...
Owner's Manual
Page 202
... tires are properly inflated; For a description on the edge of functioning as intended. After inflating your Tire Pressure Monitoring System: Low Tire Pressure Possible cause Customer Action Required Warning Light Solid Warning Light Tire(s) 1. Spare tire in Your temporary spare tire is in use use and the light remains ON, contact...
... tires are properly inflated; For a description on the edge of functioning as intended. After inflating your Tire Pressure Monitoring System: Low Tire Pressure Possible cause Customer Action Required Warning Light Solid Warning Light Tire(s) 1. Spare tire in Your temporary spare tire is in use use and the light remains ON, contact...
Owner's Manual
Page 203
... in this section. When inflating your tires When putting air into your tires (such as possible. Tires, Wheels and Loading Low Tire Pressure Possible cause Customer Action Required Warning Light Flashing Warning Spare tire in Your temporary spare tire is in Light use use and the TPMS warning light still flashes...
... in this section. When inflating your tires When putting air into your tires (such as possible. Tires, Wheels and Loading Low Tire Pressure Possible cause Customer Action Required Warning Light Flashing Warning Spare tire in Your temporary spare tire is in Light use use and the TPMS warning light still flashes...
Owner's Manual
Page 247
...; winch out - available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries. • towing - Ford/Mercury/Lincoln eligible vehicle towed to the nearest authorized dealer. Roadside assistance will cover: • a flat tire change with a tire inflation kit) • battery...diesel fuel to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. This program is the customer's responsibility) • fuel delivery - Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to ...
...; winch out - available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries. • towing - Ford/Mercury/Lincoln eligible vehicle towed to the nearest authorized dealer. Roadside assistance will cover: • a flat tire change with a tire inflation kit) • battery...diesel fuel to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. This program is the customer's responsibility) • fuel delivery - Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to ...
Owner's Manual
Page 248
...obtain reimbursement information, call 1-800-665-2006. The hazard flashers will flash. To obtain reimbursement information, U.S. Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673. Using roadside assistance Complete the roadside assistance identification card and place it when your vehicle is disabled and...Guide in the ignition. In the United States, this card is not in the glove compartment. Ford, Mercury and Lincoln vehicle customers who require roadside assistance, call 1-800-665-2006. Press the flasher control again to your disabled vehicle •...
...obtain reimbursement information, call 1-800-665-2006. The hazard flashers will flash. To obtain reimbursement information, U.S. Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673. Using roadside assistance Complete the roadside assistance identification card and place it when your vehicle is disabled and...Guide in the ignition. In the United States, this card is not in the glove compartment. Ford, Mercury and Lincoln vehicle customers who require roadside assistance, call 1-800-665-2006. Press the flasher control again to your disabled vehicle •...
Owner's Manual
Page 272
...A reasonable time must be performed by an authorized Ford, Lincoln, or Mercury dealer. This means that are authorized to perform all warranty repairs. Away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to...have to take your vehicle to another authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. dealer locator by Ford. Customer Assistance GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be allowed to perform a repair after...
...A reasonable time must be performed by an authorized Ford, Lincoln, or Mercury dealer. This means that are authorized to perform all warranty repairs. Away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to...have to take your vehicle to another authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. dealer locator by Ford. Customer Assistance GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be allowed to perform a repair after...
Owner's Manual
Page 273
... must directly notify Ford in writing before pursuing remedies under your state's warranty laws. In Canada: Mailing address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 Telephone 1-800-387-9333 Online www.lincolncanada...some states. 273 Box 2000 Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P.O. Contact your Sales Representative or Service Advisor at your inquiry or concern remains unresolved...
... must directly notify Ford in writing before pursuing remedies under your state's warranty laws. In Canada: Mailing address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 Telephone 1-800-387-9333 Online www.lincolncanada...some states. 273 Box 2000 Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P.O. Contact your Sales Representative or Service Advisor at your inquiry or concern remains unresolved...
Owner's Manual
Page 274
... are made on the same nonconformity (a defect or condition that substantially impairs the use ). Four or more repair attempts are independent of the vehicle) OR 3. Customer Assistance In the United States, a warranty dispute must also notify the manufacturer of the need for the repair of more than 30 calendar days (not...
... are made on the same nonconformity (a defect or condition that substantially impairs the use ). Four or more repair attempts are independent of the vehicle) OR 3. Customer Assistance In the United States, a warranty dispute must also notify the manufacturer of the need for the repair of more than 30 calendar days (not...
Owner's Manual
Page 275
...arbitration process. BBB AUTO LINE Application: Using the information provided below, please call or write to the BBB along with the BBB. Customer Assistance THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. If an agreement is not reached during mediation and your case in ...Guidelines. Upon receipt, the BBB will consider the testimony provided and make a decision after you file your claim with proof of the Customer Assistance section, you choose to your warranty concerns, and any time without notice and without obligation. 275 ONLY) Your satisfaction is eligible...
...arbitration process. BBB AUTO LINE Application: Using the information provided below, please call or write to the BBB along with the BBB. Customer Assistance THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. If an agreement is not reached during mediation and your case in ...Guidelines. Upon receipt, the BBB will consider the testimony provided and make a decision after you file your claim with proof of the Customer Assistance section, you choose to your warranty concerns, and any time without notice and without obligation. 275 ONLY) Your satisfaction is eligible...
Owner's Manual
Page 276
... and wear items). • Protection against covered repair costs after your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. Customer Assistance UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to resolve a disagreement when all territories and provinces. These impartial arbitrators review the positions...
... and wear items). • Protection against covered repair costs after your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. Customer Assistance UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to resolve a disagreement when all territories and provinces. These impartial arbitrators review the positions...
Owner's Manual
Page 277
... of the U.S. If the authorized dealer cannot help you, they can inform you are in difficulty importing your vehicle, contact a regional office or owner relations/customer relationship office. GETTING ASSISTANCE OUTSIDE THE U.S. should call 1-800-392-3673. 277 AND CANADA Before exporting your vehicle to change, please ask your authorized dealer... Park #3 Allen Park, Michigan 48101 U.S.A. Telephone: (313) 594-4857 FAX: (313) 390-0804 Email: [email protected] If you buy your vehicle must be eligible. Customers in North America and then relocate outside of improper fuel.
... of the U.S. If the authorized dealer cannot help you, they can inform you are in difficulty importing your vehicle, contact a regional office or owner relations/customer relationship office. GETTING ASSISTANCE OUTSIDE THE U.S. should call 1-800-392-3673. 277 AND CANADA Before exporting your vehicle to change, please ask your authorized dealer... Park #3 Allen Park, Michigan 48101 U.S.A. Telephone: (313) 594-4857 FAX: (313) 390-0804 Email: [email protected] If you buy your vehicle must be eligible. Customers in North America and then relocate outside of improper fuel.
Owner's Manual
Page 278
... by credit card, check or money order.) Obtaining a French owner's guide French Owner's Guides can be obtained from your dealer, or Ford Motor Company. 278 Customer Assistance ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this catalog may be purchased by writing to: Ford Motor Company of vehicles, it may...
... by credit card, check or money order.) Obtaining a French owner's guide French Owner's Guides can be obtained from your dealer, or Ford Motor Company. 278 Customer Assistance ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this catalog may be purchased by writing to: Ford Motor Company of vehicles, it may...
Owner's Manual
Page 279
REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); or write to http://www.safercar.gov; go to : Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov. Customer Assistance To contact NHTSA, you should immediately inform Transport Canada, using their toll-free number: 1-800-333-0510. 279
REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); or write to http://www.safercar.gov; go to : Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov. Customer Assistance To contact NHTSA, you should immediately inform Transport Canada, using their toll-free number: 1-800-333-0510. 279
Owner's Manual
Page 280
... Exterior chrome • Wash the vehicle first, using cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A). • Use Motorcraft Custom Bright Metal Cleaner (ZC-15), available from your authorized dealer. • Remove any exterior accessories, such as antennas, before entering a car wash. • Suntan lotions...
... Exterior chrome • Wash the vehicle first, using cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A). • Use Motorcraft Custom Bright Metal Cleaner (ZC-15), available from your authorized dealer. • Remove any exterior accessories, such as antennas, before entering a car wash. • Suntan lotions...