Owner's Manual
Page 2
only) Reporting safety defects (Canada only) 208 214 215 Cleaning 216 2 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Table of Contents Seating and Safety Restraints Seating Safety restraints Airbags Child restraints 100 100 107 ... pump shut-off switch Fuses and relays Changing tires Lug nut torque Jump starting Wrecker towing 187 187 189 189 190 196 201 202 207 Customer Assistance Reporting safety defects (U.S.
only) Reporting safety defects (Canada only) 208 214 215 Cleaning 216 2 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Table of Contents Seating and Safety Restraints Seating Safety restraints Airbags Child restraints 100 100 107 ... pump shut-off switch Fuses and relays Changing tires Lug nut torque Jump starting Wrecker towing 187 187 189 189 190 196 201 202 207 Customer Assistance Reporting safety defects (U.S.
Owner's Manual
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... this number on the radio display by pressing AUX and Preset 1 control simultaneously. 25 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Vehicles that are several factors that broadcasts music, sports, news and entertainment programming. customers only). Ford Motor Company shall not be responsible for an unobstructed, open view of...
... this number on the radio display by pressing AUX and Preset 1 control simultaneously. 25 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Vehicles that are several factors that broadcasts music, sports, news and entertainment programming. customers only). Ford Motor Company shall not be responsible for an unobstructed, open view of...
Owner's Manual
Page 103
... also recalled when you press your remote entry transmitter UNLOCK control and the transmitter is programmed to a memory seat position or when you enter a valid customer code 1 or 2 on the driver door. • To program position one side of the seat. The memory seat control is located on the keypad. The... position may be recalled when the transmission gearshift is enabled. Heated seats and climate controlled seats (if equipped) operation The controls for more information. 103 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus)
... also recalled when you press your remote entry transmitter UNLOCK control and the transmitter is programmed to a memory seat position or when you enter a valid customer code 1 or 2 on the driver door. • To program position one side of the seat. The memory seat control is located on the keypad. The... position may be recalled when the transmission gearshift is enabled. Heated seats and climate controlled seats (if equipped) operation The controls for more information. 103 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus)
Owner's Manual
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...seat; Any alteration/modification to the front passenger seat may affect the performance of the system. Determining if the system is not required. 129 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) please take your vehicle immediately to repair or service the system; If ...the seat. • Remove the obstruction(s) (if found). • Restart the vehicle. • Wait at the phone number shown in the Customer Assistance section of the airbag is operational The supplemental restraint system uses a warning indicator light in the instrument cluster or a back-up tone to ...
...seat; Any alteration/modification to the front passenger seat may affect the performance of the system. Determining if the system is not required. 129 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) please take your vehicle immediately to repair or service the system; If ...the seat. • Remove the obstruction(s) (if found). • Restart the vehicle. • Wait at the phone number shown in the Customer Assistance section of the airbag is operational The supplemental restraint system uses a warning indicator light in the instrument cluster or a back-up tone to ...
Owner's Manual
Page 154
...and also provides a U.S. This information is located on these labels then you have questions regarding tire replacement, see an authorized dealer. 154 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) If you should consult your vehicle, which is used for safety standard certification...be found on the B-Pillar or edge of a recall. Tires, Wheels and Loading U.S. and Canada Federal regulations require tire manufacturers to contact customers if a tire defect requires a recall. The next two numbers or letters are the plant code designating where it was built. The numbers ...
...and also provides a U.S. This information is located on these labels then you have questions regarding tire replacement, see an authorized dealer. 154 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) If you should consult your vehicle, which is used for safety standard certification...be found on the B-Pillar or edge of a recall. Tires, Wheels and Loading U.S. and Canada Federal regulations require tire manufacturers to contact customers if a tire defect requires a recall. The next two numbers or letters are the plant code designating where it was built. The numbers ...
Owner's Manual
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...required by the tire. Maximum Load: Indicates the maximum load in between are the plant code designating where it is used for your vehicle. 159 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) U.S. The numbers in kilograms and pounds that the tire meets all tires because ... week of rubber-coated fabric in the tire and the sidewall, which is located on all federal standards. After 2000 the numbers go to contact customers if a tire defect requires a recall. 9. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of 1997...
...required by the tire. Maximum Load: Indicates the maximum load in between are the plant code designating where it is used for your vehicle. 159 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) U.S. The numbers in kilograms and pounds that the tire meets all tires because ... week of rubber-coated fabric in the tire and the sidewall, which is located on all federal standards. After 2000 the numbers go to contact customers if a tire defect requires a recall. 9. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of 1997...
Owner's Manual
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...30.5 meters) of a paved or county maintained road, no recoveries. • towing - Ford/Mercury/Lincoln eligible vehicle towed to the nearest authorized dealer. Fuel delivery service is available: • 24-hours, ... kit) • battery jump start • lock-out assistance (key replacement cost is the customer's responsibility) • fuel delivery - Independent Service Contractors, if not prohibited by state, local or... This program is operational, the trailer does not qualify for any roadside services. 187 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) If a member ...
...30.5 meters) of a paved or county maintained road, no recoveries. • towing - Ford/Mercury/Lincoln eligible vehicle towed to the nearest authorized dealer. Fuel delivery service is available: • 24-hours, ... kit) • battery jump start • lock-out assistance (key replacement cost is the customer's responsibility) • fuel delivery - Independent Service Contractors, if not prohibited by state, local or... This program is operational, the trailer does not qualify for any roadside services. 187 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) If a member ...
Owner's Manual
Page 188
..., contact 1-877-294-2582 or visit our website at www.ford.ca. 188 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Roadside Emergencies Canadian customers refer to your Customer Information Guide for information on: • coverage period • exact fuel amounts ...• travel planning benefits Using roadside assistance Complete the roadside assistance identification card and place it in your authorized dealer. Lincoln vehicle customers call 1-800-521-4140. U.S. If you may purchase additional roadside assistance coverage beyond this card is found in the ...
..., contact 1-877-294-2582 or visit our website at www.ford.ca. 188 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Roadside Emergencies Canadian customers refer to your Customer Information Guide for information on: • coverage period • exact fuel amounts ...• travel planning benefits Using roadside assistance Complete the roadside assistance identification card and place it in your authorized dealer. Lincoln vehicle customers call 1-800-521-4140. U.S. If you may purchase additional roadside assistance coverage beyond this card is found in the ...
Owner's Manual
Page 208
If you have to take your Lincoln or Mercury vehicle to an authorized dealer for the hearing impaired: 1-800-232-5952) www.customersaskford.com 208 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) (TDD ... who wants to perform all warranty repairs. This means that, depending on Ford Motor Company policies or procedures, please contact the Lincoln Mercury Customer Relationship Center at your selling /servicing authorized dealer. 2. While any authorized dealer handling your inquiry or concern remains unresolved, contact the...
If you have to take your Lincoln or Mercury vehicle to an authorized dealer for the hearing impaired: 1-800-232-5952) www.customersaskford.com 208 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) (TDD ... who wants to perform all warranty repairs. This means that, depending on Ford Motor Company policies or procedures, please contact the Lincoln Mercury Customer Relationship Center at your selling /servicing authorized dealer. 2. While any authorized dealer handling your inquiry or concern remains unresolved, contact the...
Owner's Manual
Page 209
...following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealer to help you may wish to help you service your Lincoln vehicle, please have the following information available when contacting the Lincoln Centre: • Your telephone number (home and... identification number (VIN) Additional Assistance If you still have a complaint involving a warranty dispute, you . only). 209 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Customer Assistance In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O.
...following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealer to help you may wish to help you service your Lincoln vehicle, please have the following information available when contacting the Lincoln Centre: • Your telephone number (home and... identification number (VIN) Additional Assistance If you still have a complaint involving a warranty dispute, you . only). 209 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Customer Assistance In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O.
Owner's Manual
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... with one substantially identical or repurchase the vehicle and reimburse the buyer in writing before pursuing replacement or repurchase remedies provided by certain state laws. Customer Assistance In some states. Ford is not required prior to the extent allowed by state law, before pursuing remedies under the Magnuson-Moss Warranty Act... than 30 calendar days (not necessarily all at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 210 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus)
... with one substantially identical or repurchase the vehicle and reimburse the buyer in writing before pursuing replacement or repurchase remedies provided by certain state laws. Customer Assistance In some states. Ford is not required prior to the extent allowed by state law, before pursuing remedies under the Magnuson-Moss Warranty Act... than 30 calendar days (not necessarily all at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 210 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus)
Owner's Manual
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... been resolved using the three-step procedure, you file your claim. The BBB AUTO LINE program consists of vehicle ownership, sign and return the Customer Claim Form to your case in the BBB AUTO LINE program. Initially, the BBB will consider the testimony provided and make a decision after you... the Program Summary Guidelines. An arbitration hearing will need to resolve your warranty concerns and any time without notice and without obligation. 211 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Customer Assistance THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S.
... been resolved using the three-step procedure, you file your claim. The BBB AUTO LINE program consists of vehicle ownership, sign and return the Customer Claim Form to your case in the BBB AUTO LINE program. Initially, the BBB will consider the testimony provided and make a decision after you... the Program Summary Guidelines. An arbitration hearing will need to resolve your warranty concerns and any time without notice and without obligation. 211 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Customer Assistance THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S.
Owner's Manual
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... for rentals; These impartial arbitrators review the positions of more than 4,600 participating authorized dealers. 212 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) You may purchase Ford ESP from any participating authorized dealer. Customer Assistance UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to resolve disputes. This...
... for rentals; These impartial arbitrators review the positions of more than 4,600 participating authorized dealers. 212 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) You may purchase Ford ESP from any participating authorized dealer. Customer Assistance UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to resolve disputes. This...
Owner's Manual
Page 213
.... Using leaded fuel may also result in the U.S. If the authorized dealer employees cannot help you, write or call 1-800-392-3673. 213 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) If the authorized dealer cannot help you, they can only get fuel with Ford... Motor Company Export Operations. GETTING ASSISTANCE OUTSIDE THE U.S. Customer Assistance If you did not take advantage of the Ford Extended Service Plan at www.ford-esp.com. or Canada, register your vehicle identification ...
.... Using leaded fuel may also result in the U.S. If the authorized dealer employees cannot help you, write or call 1-800-392-3673. 213 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) If the authorized dealer cannot help you, they can only get fuel with Ford... Motor Company Export Operations. GETTING ASSISTANCE OUTSIDE THE U.S. Customer Assistance If you did not take advantage of the Ford Extended Service Plan at www.ford-esp.com. or Canada, register your vehicle identification ...
Owner's Manual
Page 214
... receives similar complaints, it may open an investigation, and if it finds that your dealer, or Ford Motor Company. 214 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Customer Assistance ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this catalog may be purchased by credit card, check or money...
... receives similar complaints, it may open an investigation, and if it finds that your dealer, or Ford Motor Company. 214 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Customer Assistance ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this catalog may be purchased by credit card, check or money...
Owner's Manual
Page 215
or write to http://www.safercar.gov; Customer Assistance To contact NHTSA, you should immediately inform Transport Canada, using their toll-free number: 1-800-333-0510. 215 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause...
or write to http://www.safercar.gov; Customer Assistance To contact NHTSA, you should immediately inform Transport Canada, using their toll-free number: 1-800-333-0510. 215 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause...
Owner's Manual
Page 216
...chrome • Wash the vehicle first, using cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A). • Use Custom Bright Metal Cleaner (ZC-15), available from your authorized dealer. • Remove any painted surface; Apply the product as they can discolor and spot ... touch" or during the winter months, as dirt and road salt are difficult to remove and cause damage to help protect from environmental effects. 216 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Use Bug and Tar Remover, ZC-42, which is available from your vehicle, wash...
...chrome • Wash the vehicle first, using cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A). • Use Custom Bright Metal Cleaner (ZC-15), available from your authorized dealer. • Remove any painted surface; Apply the product as they can discolor and spot ... touch" or during the winter months, as dirt and road salt are difficult to remove and cause damage to help protect from environmental effects. 216 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) Use Bug and Tar Remover, ZC-42, which is available from your vehicle, wash...
Owner's Manual
Page 221
... quality: Motorcraft Bug and Tar Remover (ZC-42) Motorcraft Car Care Kit (ZC-26) 221 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) These products may weaken the belt...door drain holes free from high quality materials that meet or exceed rigid specifications. they are custom designed to clean your vehicle. Each product is made from packed dirt. For best results,... when cleaning the seat-mounted side airbag (if equipped). FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to complement the style ...
... quality: Motorcraft Bug and Tar Remover (ZC-42) Motorcraft Car Care Kit (ZC-26) 221 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) These products may weaken the belt...door drain holes free from high quality materials that meet or exceed rigid specifications. they are custom designed to clean your vehicle. Each product is made from packed dirt. For best results,... when cleaning the seat-mounted side airbag (if equipped). FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to complement the style ...
Owner's Manual
Page 222
...Motorcraft Motorcraft Motorcraft Motorcraft Motorcraft Motorcraft Motorcraft Motorcraft Car Wash (Canada only) (CXC-21) Custom Bright Metal Cleaner (ZC-15) Custom Clear Coat Polish (ZC-8-A) Custom Vinyl Protectant (U.S. only) (ZC-20) Engine Shampoo (Canada only) (CXC-66-A) ...One Step Wash and Wax Concentrate (ZC-6-A) Paint Sealant (ZC-45) Premium Car Wash Concentrate (U.S. only) (ZC-13) Ultra-Clear Spray Glass Cleaner (ZC-23) Vinyl Cleaner (Canada only) (CXC-93) Wheel and Tire Cleaner (ZC-37-A) 222 2007...
...Motorcraft Motorcraft Motorcraft Motorcraft Motorcraft Motorcraft Motorcraft Motorcraft Car Wash (Canada only) (CXC-21) Custom Bright Metal Cleaner (ZC-15) Custom Clear Coat Polish (ZC-8-A) Custom Vinyl Protectant (U.S. only) (ZC-20) Engine Shampoo (Canada only) (CXC-66-A) ...One Step Wash and Wax Concentrate (ZC-6-A) Paint Sealant (ZC-45) Premium Car Wash Concentrate (U.S. only) (ZC-13) Ultra-Clear Spray Glass Cleaner (ZC-23) Vinyl Cleaner (Canada only) (CXC-93) Wheel and Tire Cleaner (ZC-37-A) 222 2007...
Owner's Manual
Page 241
... you must replace the fuel filler cap, replace it with a fuel filler cap that would hold the fuel pump handle in possible personal injury. 241 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) If the fuel filler cap is not used. Carefully turn the filler cap counterclockwise 1/4... genuine Ford or Motorcraft fuel filler cap is venting vapor or if you do not use a device that is designed for your vehicle: 1. The customer warranty may be under pressure. Fuel Filler Cap Your fuel tank filler cap has an indexed design with a 1/4 turn until it stops. 3. Maintenance...
... you must replace the fuel filler cap, replace it with a fuel filler cap that would hold the fuel pump handle in possible personal injury. 241 2007 Zephyr (378) Owners Guide (post-2002-fmt) USA (fus) If the fuel filler cap is not used. Carefully turn the filler cap counterclockwise 1/4... genuine Ford or Motorcraft fuel filler cap is venting vapor or if you do not use a device that is designed for your vehicle: 1. The customer warranty may be under pressure. Fuel Filler Cap Your fuel tank filler cap has an indexed design with a 1/4 turn until it stops. 3. Maintenance...