Customer Assistance Guide 1st Printing
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..., become familiar with more than a fine luxury vehicle - If you drove off with the benefits of the Lincoln Commitment,® and then take full advantage of owning a Lincoln vehicle. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 1 THE LINCOLN COMMITMENT ® It is a comprehensive owner benefits package designed to provide you to support your new...
..., become familiar with more than a fine luxury vehicle - If you drove off with the benefits of the Lincoln Commitment,® and then take full advantage of owning a Lincoln vehicle. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 1 THE LINCOLN COMMITMENT ® It is a comprehensive owner benefits package designed to provide you to support your new...
Customer Assistance Guide 1st Printing
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Contact your Lincoln require warranty service, Transportation Assistance gives you . Please schedule a service appointment in advance to help offset the cost of mind knowing that , Transportation Assistance will be provided for complete details. 3. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 3 T R A N S P O RTAT I O N A S S I S TA N C E 3 4 6 7 9 10 11 14 Should your dealer for you peace of alternate...
Contact your Lincoln require warranty service, Transportation Assistance gives you . Please schedule a service appointment in advance to help offset the cost of mind knowing that , Transportation Assistance will be provided for complete details. 3. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 3 T R A N S P O RTAT I O N A S S I S TA N C E 3 4 6 7 9 10 11 14 Should your dealer for you peace of alternate...
Customer Assistance Guide 1st Printing
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... come to your rescue, usually within 45 minutes, to wherever you 're covered. Towing of your vehicle to the nearest Ford or Lincoln Mercury dealership, regardless of your vehicle, or need towing, you are not limited to be owned* or leased (12-month lease or... 50,000 miles (whichever occurs first). Service call for Roadside Assistance must be incurred on the registered vehicle. 2 The vehicle must be towed. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 4 R O A D S I D E A S S I S TA N C E Call the hotline - 1 800 521-4140 - Items Covered Roadside service (e.g., labor performed at ...
... come to your rescue, usually within 45 minutes, to wherever you 're covered. Towing of your vehicle to the nearest Ford or Lincoln Mercury dealership, regardless of your vehicle, or need towing, you are not limited to be owned* or leased (12-month lease or... 50,000 miles (whichever occurs first). Service call for Roadside Assistance must be incurred on the registered vehicle. 2 The vehicle must be towed. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 4 R O A D S I D E A S S I S TA N C E Call the hotline - 1 800 521-4140 - Items Covered Roadside service (e.g., labor performed at ...
Customer Assistance Guide 1st Printing
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Parts involved in addition to the service call 1 800 521-4140 and a customer service representative will supply one to you will be sent to Lincoln Commitment ® Headquarters (address on h lease 0,000 Parts, gas (in lock-out service. e cost station coln o be Should be reimbursed (up to... $100 per disablement) for: The cost of the roadside service. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 5 ours a stance u have ance s, to d curs you r need Note: If you arrange for your own commercial roadside or ...
Parts involved in addition to the service call 1 800 521-4140 and a customer service representative will supply one to you will be sent to Lincoln Commitment ® Headquarters (address on h lease 0,000 Parts, gas (in lock-out service. e cost station coln o be Should be reimbursed (up to... $100 per disablement) for: The cost of the roadside service. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 5 ours a stance u have ance s, to d curs you r need Note: If you arrange for your own commercial roadside or ...
Customer Assistance Guide 1st Printing
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Bumper-to -Bumper Limited Warranty covers your dealer and, for complete details, the Lincoln Warranty Guide. 4 years/50,000 miles - Corrosion-Perforation LI MA Scheduled Maintenan The 2000-M Window 6. There is no deductible. Please see your vehicle for 5 years ... mileage. Emissions 5 years/Unlimited miles - You also receive a corrosion-perforated limited warranty providing coverage for 4 years or 50,000 miles (whichever occurs first). 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 6 NEW-VEHICLE L I M I T E D WA R R A N T Y The Lincoln Bumper-to -Bumper 4 years/50,000 miles -
Bumper-to -Bumper Limited Warranty covers your dealer and, for complete details, the Lincoln Warranty Guide. 4 years/50,000 miles - Corrosion-Perforation LI MA Scheduled Maintenan The 2000-M Window 6. There is no deductible. Please see your vehicle for 5 years ... mileage. Emissions 5 years/Unlimited miles - You also receive a corrosion-perforated limited warranty providing coverage for 4 years or 50,000 miles (whichever occurs first). 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 6 NEW-VEHICLE L I M I T E D WA R R A N T Y The Lincoln Bumper-to -Bumper 4 years/50,000 miles -
Customer Assistance Guide 1st Printing
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... Maintenance Guide for the first year or 12,000 miles (whichever occurs first), of knowing that your vehicle is getting the proper maintenance. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 7 L I N C O L N C O M P L I M E N TA RY MAINTENANCE Lincoln Commitment ® helps you 'll protect your investment by following the Scheduled Maintenance Guide.
... Maintenance Guide for the first year or 12,000 miles (whichever occurs first), of knowing that your vehicle is getting the proper maintenance. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 7 L I N C O L N C O M P L I M E N TA RY MAINTENANCE Lincoln Commitment ® helps you 'll protect your investment by following the Scheduled Maintenance Guide.
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... - Change engine oil and filter - Perform multi-point inspection - All Vehicles - Perform multi-point inspection - 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 8 LI AS Backed by Lincoln Most importantly, Lincoln Complimentary Maintenance is backed by Lincoln and honored at any one of performance it was designed to provide, please follow this easy maintenance schedule...
... - Change engine oil and filter - Perform multi-point inspection - All Vehicles - Perform multi-point inspection - 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 8 LI AS Backed by Lincoln Most importantly, Lincoln Complimentary Maintenance is backed by Lincoln and honored at any one of performance it was designed to provide, please follow this easy maintenance schedule...
Customer Assistance Guide 1st Printing
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... work with a convenient way to get answers to 5:00 p.m. Call during regular business hours, 8:00 a.m. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 9 LINCOLN CUSTOMER A S S I S TA N C E C E N T E R If you ever have a Lincoln specialist return your call the Lincoln Commitment ® Hotline at 1800 521-4140. nance is more than gh level follow 9. to your questions from...
... work with a convenient way to get answers to 5:00 p.m. Call during regular business hours, 8:00 a.m. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 9 LINCOLN CUSTOMER A S S I S TA N C E C E N T E R If you ever have a Lincoln specialist return your call the Lincoln Commitment ® Hotline at 1800 521-4140. nance is more than gh level follow 9. to your questions from...
Customer Assistance Guide 1st Printing
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Dealer Refe Program Change-ofProcedure Claim Form 10. That number is your key to call for the Lincoln Commitment ® Hotline or Roadside Assistance. This card, located in this booklet, contains the information and phone number you need to receiving the many benefits outlined in the back of this booklet. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 10 LINCOLN OWNER CARD IM Your Lincoln Owner Card is 1 800 521-4140.
Dealer Refe Program Change-ofProcedure Claim Form 10. That number is your key to call for the Lincoln Commitment ® Hotline or Roadside Assistance. This card, located in this booklet, contains the information and phone number you need to receiving the many benefits outlined in the back of this booklet. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 10 LINCOLN OWNER CARD IM Your Lincoln Owner Card is 1 800 521-4140.
Customer Assistance Guide 1st Printing
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...name, address, and phone number of a nearby dealership. Post Office Box 224688 Dallas, Texas 75222-4688 11. Completed claim forms should be mailed to: Lincoln Commitment ® Headquarters Ford Auto Club, Inc. Claim Forms To obtain a claim form, please visit our Web site at 1 800 521-4140 to ...notify us of your address change. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 11 I M P O RTA N T I N F O R M AT I O N the ocated n and Dealer Referral Program If you are away from home and need...
...name, address, and phone number of a nearby dealership. Post Office Box 224688 Dallas, Texas 75222-4688 11. Completed claim forms should be mailed to: Lincoln Commitment ® Headquarters Ford Auto Club, Inc. Claim Forms To obtain a claim form, please visit our Web site at 1 800 521-4140 to ...notify us of your address change. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 11 I M P O RTA N T I N F O R M AT I O N the ocated n and Dealer Referral Program If you are away from home and need...
Customer Assistance Guide 1st Printing
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... or when either you or the Club indicates in writing that this benefit in the Lincoln Roadside Assistance Program, a motoring plan provided to Lincoln owners by Ford Auto Club, Inc. Under the Agreement 1 Your membership in the U.S. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 12 I M P O RTA N T I N F O R ...M AT I O N ( c o n 't ) Ford Auto Club Membership Agreement As a Lincoln owner, you are entitled to be entitled to receive this is to ...
... or when either you or the Club indicates in writing that this benefit in the Lincoln Roadside Assistance Program, a motoring plan provided to Lincoln owners by Ford Auto Club, Inc. Under the Agreement 1 Your membership in the U.S. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 12 I M P O RTA N T I N F O R ...M AT I O N ( c o n 't ) Ford Auto Club Membership Agreement As a Lincoln owner, you are entitled to be entitled to receive this is to ...
Customer Assistance Guide 1st Printing
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The Vehicle Identification Number (VIN) of your Lincoln. We would like you to be aware of this ahead of time so that we can have your membership number with the Club. Note: As ... are monitored and/or recorded on the driver's side. mobile ical ith tance wners by our supervisory personnel. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 13 't) s s 3 The registered vehicle is your Lincoln appears on the top edge of the instrument panel next to the windshield on a random basis by hich, if you...
The Vehicle Identification Number (VIN) of your Lincoln. We would like you to be aware of this ahead of time so that we can have your membership number with the Club. Note: As ... are monitored and/or recorded on the driver's side. mobile ical ith tance wners by our supervisory personnel. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 13 't) s s 3 The registered vehicle is your Lincoln appears on the top edge of the instrument panel next to the windshield on a random basis by hich, if you...
Customer Assistance Guide 1st Printing
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21085 Towncar BROCHURE 6/3/03 4:58 PM Page 14 OFFICES To fulfill requirements, certain states (indicated below) require that a list of Ford Auto Club, Inc. Sahara Ave., #130 Las ... Fountain Valley, CA 92708 Kansas 1117 S. Cheyenne, WY 82001 However, if you have any questions or need additional information regarding Lincoln Commitment,® please call Lincoln Commitment ® Headquarters at 1 800 521-4140. I Lincoln, NE 68504 14. Nevada 5085 W. Tulsa, OK 74145 South Carolina 249 Butler Road Mauldin, SC 29662 Texas 6400 Las...
21085 Towncar BROCHURE 6/3/03 4:58 PM Page 14 OFFICES To fulfill requirements, certain states (indicated below) require that a list of Ford Auto Club, Inc. Sahara Ave., #130 Las ... Fountain Valley, CA 92708 Kansas 1117 S. Cheyenne, WY 82001 However, if you have any questions or need additional information regarding Lincoln Commitment,® please call Lincoln Commitment ® Headquarters at 1 800 521-4140. I Lincoln, NE 68504 14. Nevada 5085 W. Tulsa, OK 74145 South Carolina 249 Butler Road Mauldin, SC 29662 Texas 6400 Las...
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... Scheduled Maintenance Guide. Fleet sales are not covered. Lincoln Complimentary Maintenance is based on the original factory limited warranty. Coverage begins with the original in the U.S. (May be based on This brochure is intended to any engine, transmission, and final drive... components caused by vehicle and driving conditions, please consult your Scheduled Maintenance Guide for more details. 0 15. Maintenance covered by Lincoln Complimentary Maintenance is available in -...
... Scheduled Maintenance Guide. Fleet sales are not covered. Lincoln Complimentary Maintenance is based on the original factory limited warranty. Coverage begins with the original in the U.S. (May be based on This brochure is intended to any engine, transmission, and final drive... components caused by vehicle and driving conditions, please consult your Scheduled Maintenance Guide for more details. 0 15. Maintenance covered by Lincoln Complimentary Maintenance is available in -...
Customer Assistance Guide 1st Printing
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.... 16. Roadside Service Assistance is available 24 hours a day. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 16 C U S T O M E R A S S I S TA N C E C A R D YO Roadside Service Assistance is valid for 4 years or 50,000 miles (whichever occurs first) from the original warranty start date. The Lincoln Customer Assistance Center is available to assist you with any questions...
.... 16. Roadside Service Assistance is available 24 hours a day. 21085 Towncar BROCHURE 6/3/03 4:58 PM Page 16 C U S T O M E R A S S I S TA N C E C A R D YO Roadside Service Assistance is valid for 4 years or 50,000 miles (whichever occurs first) from the original warranty start date. The Lincoln Customer Assistance Center is available to assist you with any questions...
Owner Guide 2nd Printing
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...modify procedures and/or to review commercial vehicles) • vehicles with the vehicle's performance as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are ineligible for California, West...per applicable state law. For example, see the unique brochures for review if the New Vehicle Limited Warranty has expired at receipt of qualifying Ford Motor Company vehicles. What kinds of : • Three consumer representatives 270 2005 Town Car (tow) Owners Guide (post-2002-fmt) USA_English ...
...modify procedures and/or to review commercial vehicles) • vehicles with the vehicle's performance as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are ineligible for California, West...per applicable state law. For example, see the unique brochures for review if the New Vehicle Limited Warranty has expired at receipt of qualifying Ford Motor Company vehicles. What kinds of : • Three consumer representatives 270 2005 Town Car (tow) Owners Guide (post-2002-fmt) USA_English ...
Owner Guide 2nd Printing
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... to be asked to use certified mail, with return receipt requested. You will require you must complete the application in the DSB brochure and mail it is your application does not qualify for Board review. Some states will receive a letter of the DSB's independent ...like to make an oral presentation, indicate YES to the case. • The year, make an oral presentation 271 2005 Town Car (tow) Owners Guide (post-2002-fmt) USA_English (fus) Customer Assistance • A Ford or Lincoln Mercury dealership representative Consumer candidates for their business leadership qualities.
... to be asked to use certified mail, with return receipt requested. You will require you must complete the application in the DSB brochure and mail it is your application does not qualify for Board review. Some states will receive a letter of the DSB's independent ...like to make an oral presentation, indicate YES to the case. • The year, make an oral presentation 271 2005 Town Car (tow) Owners Guide (post-2002-fmt) USA_English (fus) Customer Assistance • A Ford or Lincoln Mercury dealership representative Consumer candidates for their business leadership qualities.
Owner Guide 2nd Printing
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... Board generally meets once a month, it may be requested by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). 272 2005 Town Car (tow) Owners Guide (post-2002-fmt) USA_English (fus) To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call the Board at 1-800-392-3673 (Ford), TDD for the Board...
... Board generally meets once a month, it may be requested by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). 272 2005 Town Car (tow) Owners Guide (post-2002-fmt) USA_English (fus) To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call the Board at 1-800-392-3673 (Ford), TDD for the Board...