Owner Guide 5th Printing
Page 208
...associated with warranty repairs or concerns with the vehicle's performance as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle...brochures for warranty disputes. • available free to discontinue this service without notice and without incurring obligations per applicable state law. Eligibility may not be available in certain states eligibility is : • an independent, third-party arbitration program for California, West Virginia, Georgia and Wisconsin purchasers/lessees. 208 2003 Town Car...
...associated with warranty repairs or concerns with the vehicle's performance as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle...brochures for warranty disputes. • available free to discontinue this service without notice and without incurring obligations per applicable state law. Eligibility may not be available in certain states eligibility is : • an independent, third-party arbitration program for California, West Virginia, Georgia and Wisconsin purchasers/lessees. 208 2003 Town Car...
Owner Guide 5th Printing
Page 209
What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it is determined to be eligible, you will then be asked to submit statements. To properly review your case, the ...all the people you contacted at the dealership(s). • A description of : • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board review. 209 2003 Town Car (tow) Owners Guide (post-2002-fmt) USA English (fus) Customer Assistance Board membership The Board consists of the action you expect...
What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it is determined to be eligible, you will then be asked to submit statements. To properly review your case, the ...all the people you contacted at the dealership(s). • A description of : • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board review. 209 2003 Town Car (tow) Owners Guide (post-2002-fmt) USA English (fus) Customer Assistance Board membership The Board consists of the action you expect...
Owner Guide 5th Printing
Page 210
An oral presentation may be requested by either party. Box 6248 Dearborn, Michigan 48121 210 2003 Town Car (tow) Owners Guide (post-2002-fmt) USA English (fus) Board review may be terminated at the following address: Ford Motor Company Customer Relationship Center 16800 ...other remedies available to decide the case within 40 days of the Board are binding on Ford (and, in some cases. To request a DSB Brochure/Application For a brochure/application, speak to your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case...
An oral presentation may be requested by either party. Box 6248 Dearborn, Michigan 48121 210 2003 Town Car (tow) Owners Guide (post-2002-fmt) USA English (fus) Board review may be terminated at the following address: Ford Motor Company Customer Relationship Center 16800 ...other remedies available to decide the case within 40 days of the Board are binding on Ford (and, in some cases. To request a DSB Brochure/Application For a brochure/application, speak to your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case...
Warranty Guide 4th Printing
Page 30
..., or to : Dispute Settlement Board P.O. Dispute Settlement Board DO YOU NEED THE DISPUTE SETTLEMENT BOARD? A warranty dispute must be available in the United States. For a brochure/application, speak to your dealer. HOW DOES THE BOARD WORK? 9. This dispute handling procedure is important to Ford Motor Company and to change eligibility limitations...
..., or to : Dispute Settlement Board P.O. Dispute Settlement Board DO YOU NEED THE DISPUTE SETTLEMENT BOARD? A warranty dispute must be available in the United States. For a brochure/application, speak to your dealer. HOW DOES THE BOARD WORK? 9. This dispute handling procedure is important to Ford Motor Company and to change eligibility limitations...