Scheduled Maintenance Guide 3rd Printing
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...: 1. Box 6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. If you have questions or concerns about your Sales Representative or Service Advisor at the dealership... level, please contact the Ford Customer Assistance Center. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands, contact: Ford Motor ...
...: 1. Box 6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. If you have questions or concerns about your Sales Representative or Service Advisor at the dealership... level, please contact the Ford Customer Assistance Center. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands, contact: Ford Motor ...
Scheduled Maintenance Guide 3rd Printing
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Additional Information Available on your vehicle, please visit the Ford Customer Service website. The website location is presented at the web site. 9 Normal Schedule Normal Schedule The following section contains the "Normal Schedule". You'll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more about the importance of routine and dealer-performed maintenance on the Web To learn more . This schedule is at: www.ford.com/ Then go to the service pick at specific mileage intervals with exceptions noted.
Additional Information Available on your vehicle, please visit the Ford Customer Service website. The website location is presented at the web site. 9 Normal Schedule Normal Schedule The following section contains the "Normal Schedule". You'll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more about the importance of routine and dealer-performed maintenance on the Web To learn more . This schedule is at: www.ford.com/ Then go to the service pick at specific mileage intervals with exceptions noted.
Warranty Guide 2nd Printing
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... Plaza Drive P.O. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Lincoln Customer Relationship Center. P.O. Your satisfaction is our #1 goal. Box 2000 Oakville, Ontario L6J 5B4 1-800-565-3673 (FORD) In Puerto Rico ...787) 782-5959 Fax: (787) 781-8975 E-mail: [email protected] In Middle East & North Africa: Ford Middle East & North Africa Customer Relationship Center API World Tower, 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: 971-4-3327299 E-mail: [email protected]...
... Plaza Drive P.O. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Lincoln Customer Relationship Center. P.O. Your satisfaction is our #1 goal. Box 2000 Oakville, Ontario L6J 5B4 1-800-565-3673 (FORD) In Puerto Rico ...787) 782-5959 Fax: (787) 781-8975 E-mail: [email protected] In Middle East & North Africa: Ford Middle East & North Africa Customer Relationship Center API World Tower, 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: 971-4-3327299 E-mail: [email protected]...
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THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2002-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES Quick Reference: Emissions Warranty Coverage What Is Covered? Virgin Islands) Transportation... Not Covered? 4. IN ADDITION ...Roadside Service (United States, Puerto Rico, And U.S. Do Warranties Apply In Other Countries? 3. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? Table of Contents 1.
THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2002-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES Quick Reference: Emissions Warranty Coverage What Is Covered? Virgin Islands) Transportation... Not Covered? 4. IN ADDITION ...Roadside Service (United States, Puerto Rico, And U.S. Do Warranties Apply In Other Countries? 3. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? Table of Contents 1.
Warranty Guide 2nd Printing
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Our commitment to your 2002-model Lincoln vehicle. That means that, depending on the warranty repair needed, the ...you bought a previously owned 2002-model vehicle, you and your emissions control systems (pages 13-24). If you are interested in detail the warranty coverages that service, but you , then contact the Lincoln Customer Relationship Center at 1-800-...eligible for that apply to you are authorized to another Ford Motor Company dealership authorized to service Lincoln vehicles. This booklet explains in knowing whether the warranty coverage is provided by Ford Motor Company or...
Our commitment to your 2002-model Lincoln vehicle. That means that, depending on the warranty repair needed, the ...you bought a previously owned 2002-model vehicle, you and your emissions control systems (pages 13-24). If you are interested in detail the warranty coverages that service, but you , then contact the Lincoln Customer Relationship Center at 1-800-...eligible for that apply to you are authorized to another Ford Motor Company dealership authorized to service Lincoln vehicles. This booklet explains in knowing whether the warranty coverage is provided by Ford Motor Company or...
Warranty Guide 2nd Printing
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...into service (for your responsibility to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may help increase the value you receive when you are an eligible U.S. For details, see any damage to make sure that all your new ...It is needed 2 CHECK YOUR VEHICLE We try to assist you take delivery of this booklet. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is a panel of the Dispute Settlement Board. The Board is available to check vehicles carefully at no cost...
...into service (for your responsibility to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may help increase the value you receive when you are an eligible U.S. For details, see any damage to make sure that all your new ...It is needed 2 CHECK YOUR VEHICLE We try to assist you take delivery of this booklet. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is a panel of the Dispute Settlement Board. The Board is available to check vehicles carefully at no cost...
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because of the vehicle. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. seatbelts). The dealership ...and/or local governments may receive instructions to increase your overall satisfaction with your Scheduled Maintenance Guide - Check with your dealer or call the Lincoln Customer Relationship Center at 1-800-521-4140 to learn whether any adjustment program is always entered in your vehicle. intended to provide no-cost, service...
because of the vehicle. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. seatbelts). The dealership ...and/or local governments may receive instructions to increase your overall satisfaction with your Scheduled Maintenance Guide - Check with your dealer or call the Lincoln Customer Relationship Center at 1-800-521-4140 to learn whether any adjustment program is always entered in your vehicle. intended to provide no-cost, service...
Warranty Guide 2nd Printing
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... Territories, or Canada. You should present this booklet apply to pay the servicing Ford dealer in this document to www.Ford.com for additional global customer assistance reference information. 4 DO WARRANTIES APPLY IN OTHER COUNTRIES? The New Vehicle Limited Warranty and the Emissions Warranties described in a foreign country or U.S. Federalized Territories...
... Territories, or Canada. You should present this booklet apply to pay the servicing Ford dealer in this document to www.Ford.com for additional global customer assistance reference information. 4 DO WARRANTIES APPLY IN OTHER COUNTRIES? The New Vehicle Limited Warranty and the Emissions Warranties described in a foreign country or U.S. Federalized Territories...
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... the result that result from use and/or exposure to maintain the vehicle, improperly maintaining the vehicle, or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be injested into the engine Damage Caused by failure to...
... the result that result from use and/or exposure to maintain the vehicle, improperly maintaining the vehicle, or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be injested into the engine Damage Caused by failure to...
Warranty Guide 2nd Printing
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...your warranty rights and responsibilities, or if you want to report what you believe to be aware that applies to every California 2002-model Lincoln vehicle. Your Lincoln dealer maintains a complete list of receipts or for your dealer. 19 The parts listed on your vehicle, but Ford cannot deny... warranty coverage solely for the lack of parts covered by the long-term Emissions Defect Warranty that Ford Motor Company may contact the Lincoln Customer Relationship Center at 1-800-521-4140 or the California Air Resources Board at: State of time, not to exceed 30 days. Owner's...
...your warranty rights and responsibilities, or if you want to report what you believe to be aware that applies to every California 2002-model Lincoln vehicle. Your Lincoln dealer maintains a complete list of receipts or for your dealer. 19 The parts listed on your vehicle, but Ford cannot deny... warranty coverage solely for the lack of parts covered by the long-term Emissions Defect Warranty that Ford Motor Company may contact the Lincoln Customer Relationship Center at 1-800-521-4140 or the California Air Resources Board at: State of time, not to exceed 30 days. Owner's...
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... to show that have followed Ford's instructions on the front page of this warranty, you are not satisfied with the handling of a warranty matter, see Customer Assistance, on properly maintaining and using your vehicle. If you may have not been ''certified'' by the EPA. Washington, D.C. 20460 24 Environmental Protection Agency (EPA...
... to show that have followed Ford's instructions on the front page of this warranty, you are not satisfied with the handling of a warranty matter, see Customer Assistance, on properly maintaining and using your vehicle. If you may have not been ''certified'' by the EPA. Washington, D.C. 20460 24 Environmental Protection Agency (EPA...
Warranty Guide 2nd Printing
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... VEHICLE You can get more than 5,000 Ford Motor Company dealers. coverage for Ford ESP coverage. (Exceptions are Federalized Territories and military customers where ESP repairs are several Ford ESP plans available in various time, distance and deductible combinations. Each plan is tailored to fit your ...the United States and Canada are not eligible for certain maintenance and wear items); and • protection against repair costs after your new Lincoln vehicle by Ford Motor Company or Ford Motor Service Company. 8. Ford ESP is subject to Bumper Warranty expires You may purchase Ford ...
... VEHICLE You can get more than 5,000 Ford Motor Company dealers. coverage for Ford ESP coverage. (Exceptions are Federalized Territories and military customers where ESP repairs are several Ford ESP plans available in various time, distance and deductible combinations. Each plan is tailored to fit your ...the United States and Canada are not eligible for certain maintenance and wear items); and • protection against repair costs after your new Lincoln vehicle by Ford Motor Company or Ford Motor Service Company. 8. Ford ESP is subject to Bumper Warranty expires You may purchase Ford ...
Warranty Guide 2nd Printing
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... or other rights which are an eligible owner of a Ford Motor Company vehicle in achieving satisfaction by certain state laws. Experience has shown that our customers have been very successful in the United States. The Dispute Settlement Board offers a voluntary, free, independent process for resolving disputes. Box 5120 Southfield, MI 48086...
... or other rights which are an eligible owner of a Ford Motor Company vehicle in achieving satisfaction by certain state laws. Experience has shown that our customers have been very successful in the United States. The Dispute Settlement Board offers a voluntary, free, independent process for resolving disputes. Box 5120 Southfield, MI 48086...
Warranty Guide 2nd Printing
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... make any needed repairs before you pursue the remedies provided by your written notification to state. The laws vary from state to : Ford Motor Company Lincoln Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, MI 48121 27 sometimes called "lemon laws" - 10. Send your state's law.) In other states, where...
... make any needed repairs before you pursue the remedies provided by your written notification to state. The laws vary from state to : Ford Motor Company Lincoln Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, MI 48121 27 sometimes called "lemon laws" - 10. Send your state's law.) In other states, where...
Owner Guide 3rd Printing
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... Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting Wrecker towing 148 148 149 149 150 157 160 165 Customer Assistance Reporting safety defects (U.S.
... Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting Wrecker towing 148 148 149 149 150 157 160 165 Customer Assistance Reporting safety defects (U.S.
Owner Guide 3rd Printing
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...panel registers. Distributes outside air through the floor ducts. Heating and air conditioning capabilities are provided in this mode. For added customer comfort, the air distributed through the floor ducts will not operate. Distributes outside air through the instrument panel registers. Distributes outside...to clear ice or fog from entering the vehicle. • (Panel) - Climate Controls from entering the vehicle. 35 For added customer comfort, the air distributed through the windshield defroster ducts and the floor ducts. This mode can be heated or cooled based on the...
...panel registers. Distributes outside air through the floor ducts. Heating and air conditioning capabilities are provided in this mode. For added customer comfort, the air distributed through the floor ducts will not operate. Distributes outside air through the instrument panel registers. Distributes outside...to clear ice or fog from entering the vehicle. • (Panel) - Climate Controls from entering the vehicle. 35 For added customer comfort, the air distributed through the windshield defroster ducts and the floor ducts. This mode can be heated or cooled based on the...
Owner Guide 3rd Printing
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...to purchase the wireless phone for wireless service options if you have the option to activate your phone, please do not call from your Lincoln dealership for activations. If the phone is docked properly, the audio display should be sure to contact Sprint PCS at the end of... "1" for assistance. Note: Following the three-month introductory period, you to the features. Please be returned to verify that you are a new customer and the specialist will introduce you must continue to enroll in a Sprint PCS voice plan in order to enable any of its replacement. Wireless service...
...to purchase the wireless phone for wireless service options if you have the option to activate your phone, please do not call from your Lincoln dealership for activations. If the phone is docked properly, the audio display should be sure to contact Sprint PCS at the end of... "1" for assistance. Note: Following the three-month introductory period, you to the features. Please be returned to verify that you are a new customer and the specialist will introduce you must continue to enroll in a Sprint PCS voice plan in order to enable any of its replacement. Wireless service...
Owner Guide 3rd Printing
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...000 miles), whichever occurs first on Ford and Mercury vehicles, and four years or 80,000 km (50,000 miles) on Lincoln vehicles. Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. 148 The service is mailed to your Owner Information Guide for the New ...Vehicle Limited Warranty period of the nearest Ford Motor Company dealership (one tow per disablement). Lincoln vehicle customers call 1-800-241-3673; Even non-warranty related tows, like accidents or getting stuck in the glove compartment. Canadian...
...000 miles), whichever occurs first on Ford and Mercury vehicles, and four years or 80,000 km (50,000 miles) on Lincoln vehicles. Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. 148 The service is mailed to your Owner Information Guide for the New ...Vehicle Limited Warranty period of the nearest Ford Motor Company dealership (one tow per disablement). Lincoln vehicle customers call 1-800-241-3673; Even non-warranty related tows, like accidents or getting stuck in the glove compartment. Canadian...
Owner Guide 3rd Printing
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...flashers simultaneously. • Depress control again to obtain reimbursement information, call 1-800-665-2006. Lincoln vehicle customers call 1-800-241-3673; Roadside Emergencies Canadian customers who need to arrange roadside assistance for uninterrupted Roadside Assistance coverage, you may purchase additional roadside ...assistance coverage beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer. Ford or Mercury vehicles customers call 1-800-521-4140. ROADSIDE COVERAGE BEYOND BASIC WARRANTY In the United States, you need ...
...flashers simultaneously. • Depress control again to obtain reimbursement information, call 1-800-665-2006. Lincoln vehicle customers call 1-800-241-3673; Roadside Emergencies Canadian customers who need to arrange roadside assistance for uninterrupted Roadside Assistance coverage, you may purchase additional roadside ...assistance coverage beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer. Ford or Mercury vehicles customers call 1-800-521-4140. ROADSIDE COVERAGE BEYOND BASIC WARRANTY In the United States, you need ...
Owner Guide 3rd Printing
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... to another dealer. If a particular dealership cannot assist you . Contact your vehicle. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. That means that you return to the authorized dealer where your vehicle was purchased when warranty... Canada have questions or concerns, or are unsatisfied with the service you have authorized dealerships to help you , then contact the Customer Relationship Center. Away from home when your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales ...
... to another dealer. If a particular dealership cannot assist you . Contact your vehicle. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. That means that you return to the authorized dealer where your vehicle was purchased when warranty... Canada have questions or concerns, or are unsatisfied with the service you have authorized dealerships to help you , then contact the Customer Relationship Center. Away from home when your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales ...