Owner Guide 3rd Printing
Page 170
...8226; Three consumer representatives 170 Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are ineligible for review if the...as designed • a request for reimbursement of qualifying Ford Motor Company vehicles. The Dispute Settlement Board may differ according to review commercial vehicles) • vehicles with non-U.S. Customer Assistance • available free to discontinue this service without notice and without...
...8226; Three consumer representatives 170 Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are ineligible for review if the...as designed • a request for reimbursement of qualifying Ford Motor Company vehicles. The Dispute Settlement Board may differ according to review commercial vehicles) • vehicles with non-U.S. Customer Assistance • available free to discontinue this service without notice and without...
Owner Guide 3rd Printing
Page 171
... Identification Number (VIN) listed on the application. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for Board review. An oral presentation may be asked to use certified mail, with return receipt requested. Oral presentations If...action you to submit statements. Customer Assistance • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the Board as well. 171 To properly review your case, the Board needs the following information: • Legible copies...
... Identification Number (VIN) listed on the application. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for Board review. An oral presentation may be asked to use certified mail, with return receipt requested. Oral presentations If...action you to submit statements. Customer Assistance • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the Board as well. 171 To properly review your case, the Board needs the following information: • Legible copies...
Owner Guide 3rd Printing
Page 172
...those cases where you a decision letter and a form on which to accept or reject the Board's decision. Customer Assistance Making a decision Board members review all other remedies available to them under state or federal law. Box 5120 Southfield, MI 48086-5120 1-800-428-3718 You may also contact the... efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of the Board are binding on consumers who are free to pursue other efforts to the Board at any time by the Board. The decisions of Canada participates in some cases....
...those cases where you a decision letter and a form on which to accept or reject the Board's decision. Customer Assistance Making a decision Board members review all other remedies available to them under state or federal law. Box 5120 Southfield, MI 48086-5120 1-800-428-3718 You may also contact the... efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of the Board are binding on consumers who are free to pursue other efforts to the Board at any time by the Board. The decisions of Canada participates in some cases....