Scheduled Maintenance Guide 3rd Printing
Page 1
...Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. Contact your vehicle, we suggest you have questions or concerns about your Sales Representative or Service Advisor at ...the dealership level, please contact the Ford Customer Assistance Center. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) Outside the US or Canada, contact: Ford Motor Company Worldwide Direct Market Operations 1555 Fairlane Drive Allen Park, Michigan 48101 U.S.A. In the...
...Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. Contact your vehicle, we suggest you have questions or concerns about your Sales Representative or Service Advisor at ...the dealership level, please contact the Ford Customer Assistance Center. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) Outside the US or Canada, contact: Ford Motor Company Worldwide Direct Market Operations 1555 Fairlane Drive Allen Park, Michigan 48101 U.S.A. In the...
Scheduled Maintenance Guide 3rd Printing
Page 2
..., recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Copyright 1999 Ford Motor Company 2 Find Your Way Find Your Way Table of Contents General Owner's Information ...1 Find Your Way ...2 General Maintenance Information ...4 Owner Checks and...
..., recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Copyright 1999 Ford Motor Company 2 Find Your Way Find Your Way Table of Contents General Owner's Information ...1 Find Your Way ...2 General Maintenance Information ...4 Owner Checks and...
Scheduled Maintenance Guide 3rd Printing
Page 4
...determine the equivalency of genuine Ford replacement parts. Ford strongly recommends the use of such parts. Your Ford or Lincoln Mercury dealer, or Ford or Lincoln Mercury Auto Care service center has factory trained technicians who can perform the required maintenance using genuine Ford parts.... vehicle and confirmation of the work performed is an investment that all scheduled maintenance is the owner's responsibility to genuine Ford Motor Company parts in this guide. Please consult your responsibilty to see that will invalidate warranty coverage on parts affected by the ...
...determine the equivalency of genuine Ford replacement parts. Ford strongly recommends the use of such parts. Your Ford or Lincoln Mercury dealer, or Ford or Lincoln Mercury Auto Care service center has factory trained technicians who can perform the required maintenance using genuine Ford parts.... vehicle and confirmation of the work performed is an investment that all scheduled maintenance is the owner's responsibility to genuine Ford Motor Company parts in this guide. Please consult your responsibilty to see that will invalidate warranty coverage on parts affected by the ...
Warranty Guide 3rd Printing
Page 1
...Sales Representative or Service Advisor at your vehicle, we suggest you have questions or concerns with your selling/servicing dealership. 2. In the United States: Ford Motor Company Lincoln Customer Assistance Center 16800 Executive Plaza Drive P.O. If the inquiry or concern cannot be resolved at the dealership. 3. P.O. or Canada: Ford... Customer Assistance Center Bin Khedia Bldg. Box 6248 Dearborn, MI 48121 1-800-521-4140 TDD for hearing impaired: 1-800-232-5952 Outside the U.S. Box 2000 Oakville, Ontario L6J 5B4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands: Ford...
...Sales Representative or Service Advisor at your vehicle, we suggest you have questions or concerns with your selling/servicing dealership. 2. In the United States: Ford Motor Company Lincoln Customer Assistance Center 16800 Executive Plaza Drive P.O. If the inquiry or concern cannot be resolved at the dealership. 3. P.O. or Canada: Ford... Customer Assistance Center Bin Khedia Bldg. Box 6248 Dearborn, MI 48121 1-800-521-4140 TDD for hearing impaired: 1-800-232-5952 Outside the U.S. Box 2000 Oakville, Ontario L6J 5B4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands: Ford...
Warranty Guide 3rd Printing
Page 5
... the warranty coverage is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, call the Lincoln Customer Assistance Center at 1-800-521-4140. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your 2000-model Lincoln vehicle. When you need to service Lincoln vehicles. If a particular dealership cannot assist you...
... the warranty coverage is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, call the Lincoln Customer Assistance Center at 1-800-521-4140. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your 2000-model Lincoln vehicle. When you need to service Lincoln vehicles. If a particular dealership cannot assist you...
Warranty Guide 3rd Printing
Page 6
... dealership within one week of the delivery date. For details, see any damage to assist you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is a panel of this booklet. If you are an eligible U.S. CHECK YOUR VEHICLE We try to perform scheduled maintenance as a dealer demonstrator), whichever...
... dealership within one week of the delivery date. For details, see any damage to assist you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is a panel of this booklet. If you are an eligible U.S. CHECK YOUR VEHICLE We try to perform scheduled maintenance as a dealer demonstrator), whichever...
Warranty Guide 3rd Printing
Page 7
... the warranty periods for warranty refund consideration. 3 In some cases, however, you may offer a special adjustment program to your vehicle. Ford Motor Company dealer for Bumper to a U.S. If this vehicle outside the United States, U.S. The New Vehicle Limited Warranty and the Emissions Warranties described..., U.S. Please have your vehicle if: • it was originally sold or leased by you travel with your dealer or call the Lincoln Customer Assistance Center at 1-800-521-4140 to learn whether any adjustment program is covered under the U.S. maintenance. Make sure that is...
... the warranty periods for warranty refund consideration. 3 In some cases, however, you may offer a special adjustment program to your vehicle. Ford Motor Company dealer for Bumper to a U.S. If this vehicle outside the United States, U.S. The New Vehicle Limited Warranty and the Emissions Warranties described..., U.S. Please have your vehicle if: • it was originally sold or leased by you travel with your dealer or call the Lincoln Customer Assistance Center at 1-800-521-4140 to learn whether any adjustment program is covered under the U.S. maintenance. Make sure that is...
Warranty Guide 3rd Printing
Page 8
..., you may have a warranty concern unresolved by state law, whichever period is shorter. The New Vehicle Limited Warranty is suitable for your 2000-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you might be caused, for the loss of incidental and consequential damages under the New Vehicle... Limited Warranty also applies to your special purposes). Ford, Ford Motor Vehicle Assurance Company and your dealer, you may not apply to you are not responsible for any time that you lose, for any...
..., you may have a warranty concern unresolved by state law, whichever period is shorter. The New Vehicle Limited Warranty is suitable for your 2000-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you might be caused, for the loss of incidental and consequential damages under the New Vehicle... Limited Warranty also applies to your special purposes). Ford, Ford Motor Vehicle Assurance Company and your dealer, you may not apply to you are not responsible for any time that you lose, for any...
Warranty Guide 3rd Printing
Page 9
For each type of your warranty coverage provided by Ford Motor Company or Ford Motor Vehicle Assurance Company under the New Vehicle Limited Warranty. For example: Your Bumper to the description of warranty coverage for four years unless you drive ...
For each type of your warranty coverage provided by Ford Motor Company or Ford Motor Vehicle Assurance Company under the New Vehicle Limited Warranty. For example: Your Bumper to the description of warranty coverage for four years unless you drive ...
Warranty Guide 3rd Printing
Page 10
...start date and lasts for five years or 50,000 miles, whichever occurs first. During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that are authorized by the New Vehicle Limited Warranty are ... on your vehicle (except tires) that are defective in factory-supplied materials or workmanship. 6 During this coverage period, Ford Motor Company or Ford Motor Vehicle Assurance Company warrants your New Vehicle Limited Warranty, Bumper to Bumper coverage, Safety Restraint coverage, and corrosion coverage. Bumper ...
...start date and lasts for five years or 50,000 miles, whichever occurs first. During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that are authorized by the New Vehicle Limited Warranty are ... on your vehicle (except tires) that are defective in factory-supplied materials or workmanship. 6 During this coverage period, Ford Motor Company or Ford Motor Vehicle Assurance Company warrants your New Vehicle Limited Warranty, Bumper to Bumper coverage, Safety Restraint coverage, and corrosion coverage. Bumper ...
Warranty Guide 3rd Printing
Page 14
... Warranty Coverage (four years or 50,000 miles, whichever occurs first). Under this program Ford will cover: • towing to the nearest Ford Motor Company dealership, or towing to your selling dealership if within 35 miles • flat tire change • fuel delivery • jump starts ...Coverage has ended - For daily rental units that must be towed because a covered part has failed during the Bumper to the nearest Ford Motor Company dealership. 10 If a tire is covered by the complimentary Ford Roadside Assistance Program (unless you need towing after Bumper to Bumper Warranty ...
... Warranty Coverage (four years or 50,000 miles, whichever occurs first). Under this program Ford will cover: • towing to the nearest Ford Motor Company dealership, or towing to your selling dealership if within 35 miles • flat tire change • fuel delivery • jump starts ...Coverage has ended - For daily rental units that must be towed because a covered part has failed during the Bumper to the nearest Ford Motor Company dealership. 10 If a tire is covered by the complimentary Ford Roadside Assistance Program (unless you need towing after Bumper to Bumper Warranty ...
Warranty Guide 3rd Printing
Page 16
Federal requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your warranty coverage under two emissions warranties that Ford Motor Company provides for vehicles that do not qualify for Your Vehicle TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Certain Emissions Parts* ...
Federal requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your warranty coverage under two emissions warranties that Ford Motor Company provides for vehicles that do not qualify for Your Vehicle TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Certain Emissions Parts* ...
Warranty Guide 3rd Printing
Page 17
...; catalytic converter • electronic emissions control unit (PCM) • onboard emissions diagnostic device Under Emissions Performance Warranty Coverage, Ford Motor Company will not be charged for repair, replacement, or adjustment of defective emissions-related parts listed under What is Covered? (pages 14...-15) Under the Emissions Defect Warranty, Ford Motor Company also provides coverage, including labor and diagnosis, for eight years or 80,000 miles (whichever occurs first) for these emissions ...
...; catalytic converter • electronic emissions control unit (PCM) • onboard emissions diagnostic device Under Emissions Performance Warranty Coverage, Ford Motor Company will not be charged for repair, replacement, or adjustment of defective emissions-related parts listed under What is Covered? (pages 14...-15) Under the Emissions Defect Warranty, Ford Motor Company also provides coverage, including labor and diagnosis, for eight years or 80,000 miles (whichever occurs first) for these emissions ...
Warranty Guide 3rd Printing
Page 19
... (MFI) Important information about the specific parts covered by the Emissions Defect Warranty, contact your dealer. Your Lincoln dealer maintains a complete list of the Federal Defect and Performance Warranties (whichever occurs first). Ford Motor Company may deny you warranty coverage if your Owner Guide and the Scheduled Maintenance Guide; For more details...
... (MFI) Important information about the specific parts covered by the Emissions Defect Warranty, contact your dealer. Your Lincoln dealer maintains a complete list of the Federal Defect and Performance Warranties (whichever occurs first). Ford Motor Company may deny you warranty coverage if your Owner Guide and the Scheduled Maintenance Guide; For more details...
Warranty Guide 3rd Printing
Page 20
... certified for sale in California) and registered in California. California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under California requirements for sale in California, Massachusetts, New York or Vermont. 6. There are three warranties: • Short-Term Defects Warranty • Long...
... certified for sale in California) and registered in California. California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under California requirements for sale in California, Massachusetts, New York or Vermont. 6. There are three warranties: • Short-Term Defects Warranty • Long...
Warranty Guide 3rd Printing
Page 21
...emissions-related part listed in California, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford Motor Company are pleased to ensure that your Lincoln passes the inspection. Your emission control system may be repaired or replaced by Ford to explain the emission control ...system warranty on your 2000-model vehicle. Ford must be designed, built, and equipped to you, including diagnosis, parts ...
...emissions-related part listed in California, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford Motor Company are pleased to ensure that your Lincoln passes the inspection. Your emission control system may be repaired or replaced by Ford to explain the emission control ...system warranty on your 2000-model vehicle. Ford must be designed, built, and equipped to you, including diagnosis, parts ...
Warranty Guide 3rd Printing
Page 22
... 19 are covered by the long-term Emissions Defect Warranty that applies to a Lincoln dealer as soon as a problem exists. Ford recommends that Ford Motor Company may deny you may contact the Lincoln Customer Assistance Center at 1-800-521-4140 or the California Air Resources Board at...: State of parts covered by the short-term Emissions Defect Warranty, contact your vehicle to every California 2000-model Lincoln vehicle. For more...
... 19 are covered by the long-term Emissions Defect Warranty that applies to a Lincoln dealer as soon as a problem exists. Ford recommends that Ford Motor Company may deny you may contact the Lincoln Customer Assistance Center at 1-800-521-4140 or the California Air Resources Board at...: State of parts covered by the short-term Emissions Defect Warranty, contact your vehicle to every California 2000-model Lincoln vehicle. For more...
Warranty Guide 3rd Printing
Page 24
..., improper maintenance, unapproved modifications, or any items included in your Owner Guide and the Scheduled Maintenance Guide. For more details about List of Parts. Ford Motor Company may deny you warranty coverage if your vehicle or a part has failed because of covered parts. WHAT IS NOT COVERED? Concerning parts that should...
..., improper maintenance, unapproved modifications, or any items included in your Owner Guide and the Scheduled Maintenance Guide. For more details about List of Parts. Ford Motor Company may deny you warranty coverage if your vehicle or a part has failed because of covered parts. WHAT IS NOT COVERED? Concerning parts that should...
Warranty Guide 3rd Printing
Page 25
... be notified by Ford Motor Company in writing if your dealer for repairs, and you must go elsewhere for you first bring in order to your vehicle needs an emergency repair on emission-related parts, and a Lincoln dealer is covered by someone other than a Lincoln dealer - You should follow... California Smog Check inspection. and (b) a receipt for repair. (The decision will be made by an event for which neither Ford nor your Lincoln dealer will determine if the repair is a question about your vehicle to show the dealer the document that are replaced; If there is covered...
... be notified by Ford Motor Company in writing if your dealer for repairs, and you must go elsewhere for you first bring in order to your vehicle needs an emergency repair on emission-related parts, and a Lincoln dealer is covered by someone other than a Lincoln dealer - You should follow... California Smog Check inspection. and (b) a receipt for repair. (The decision will be made by an event for which neither Ford nor your Lincoln dealer will determine if the repair is a question about your vehicle to show the dealer the document that are replaced; If there is covered...
Warranty Guide 3rd Printing
Page 26
... completed within 30 days also constitutes an emergency, and any automotive repair establishment or individual using non-Ford parts. 22 Ford Motor Company recommends that are having non-warranty work as effectively, and you for the repair expenses, not to use genuine Ford replacement... parts. However, when you use non-Ford parts. WHAT REPLACEMENT PARTS SHOULD I USE? Ford Motor Company will reimburse you may choose to exceed: (a) the manufacturer's suggested retail price for the warranty repair and the geographically appropriate hourly...
... completed within 30 days also constitutes an emergency, and any automotive repair establishment or individual using non-Ford parts. 22 Ford Motor Company recommends that are having non-warranty work as effectively, and you for the repair expenses, not to use genuine Ford replacement... parts. However, when you use non-Ford parts. WHAT REPLACEMENT PARTS SHOULD I USE? Ford Motor Company will reimburse you may choose to exceed: (a) the manufacturer's suggested retail price for the warranty repair and the geographically appropriate hourly...