Customer Assistance Guide 1st Printing
Page 2
... because they have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name of the dealership. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with the service you receive at... a vested interest in your vehicle 2 If you need more help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to help you: Ford Motor Company Lincoln Customer Assistance Center 300 Renaissance Center P.O.
... because they have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name of the dealership. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with the service you receive at... a vested interest in your vehicle 2 If you need more help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to help you: Ford Motor Company Lincoln Customer Assistance Center 300 Renaissance Center P.O.
Warranty Guide 2nd Printing
Page 6
... responsibility to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may help increase the value you receive when you take delivery of the Dispute Settlement Board. MAINTAIN YOUR VEHICLE PROPERLY Your ...and a Service Guide which indicate the scheduled maintenance required for example, as specified in Customer Assistance, on parts affected by 2 Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to perform scheduled maintenance as a dealer demonstrator...
... responsibility to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may help increase the value you receive when you take delivery of the Dispute Settlement Board. MAINTAIN YOUR VEHICLE PROPERLY Your ...and a Service Guide which indicate the scheduled maintenance required for example, as specified in Customer Assistance, on parts affected by 2 Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to perform scheduled maintenance as a dealer demonstrator...
Warranty Guide 2nd Printing
Page 7
Some states may require a tax on all or part of the cost of certain repairs beyond the terms of the warranty. The New Vehicle Limited Warranty and the Emissions Warranties described in this vehicle ... document to your Service Guide . The dealership looks forward to meeting your every service need to maximize your satisfaction with your dealer or call the Lincoln Customer Assistance Center at 1-800-521-4140 to learn whether any adjustment program is covered under the U.S. Federalized Territories, or Canada. In some cases, however, you...
Some states may require a tax on all or part of the cost of certain repairs beyond the terms of the warranty. The New Vehicle Limited Warranty and the Emissions Warranties described in this vehicle ... document to your Service Guide . The dealership looks forward to meeting your every service need to maximize your satisfaction with your dealer or call the Lincoln Customer Assistance Center at 1-800-521-4140 to learn whether any adjustment program is covered under the U.S. Federalized Territories, or Canada. In some cases, however, you...
Warranty Guide 2nd Printing
Page 12
... the vehicle • misusing the vehicle, such as driving over curbs, overloading, racing, or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be injested into the engine Damage Caused by failure ... period of time with the result that result from use and/or exposure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong part, fuel, oil, lubricants or fluids. Here are examples: • stone chips, scratches (some examples are on paint and glass) • ...
... the vehicle • misusing the vehicle, such as driving over curbs, overloading, racing, or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be injested into the engine Damage Caused by failure ... period of time with the result that result from use and/or exposure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong part, fuel, oil, lubricants or fluids. Here are examples: • stone chips, scratches (some examples are on paint and glass) • ...
Warranty Guide 2nd Printing
Page 22
...this warranty you may deny you warranty coverage if your failure to every California 1998-model Lincoln vehicle. 18 The parts listed on page 19 are covered by the Defects Warranties that Ford may contact the Lincoln Customer Assistance Center at 1-800-521-4140 or the California Air Resources Board at...2990 WHAT IS COVERED? You are responsible for presenting your owner's manual. The warranty repairs should also be completed in your vehicle to a Lincoln dealer as soon as a problem exists. As the vehicle owner, you should be aware that apply to ensure the performance of all receipts...
...this warranty you may deny you warranty coverage if your failure to every California 1998-model Lincoln vehicle. 18 The parts listed on page 19 are covered by the Defects Warranties that Ford may contact the Lincoln Customer Assistance Center at 1-800-521-4140 or the California Air Resources Board at...2990 WHAT IS COVERED? You are responsible for presenting your owner's manual. The warranty repairs should also be completed in your vehicle to a Lincoln dealer as soon as a problem exists. As the vehicle owner, you should be aware that apply to ensure the performance of all receipts...
Warranty Guide 2nd Printing
Page 27
... about getting service under the Federal Emissions Warranty, covered emission failures caused by properly installed Ford parts or non-Ford parts that have been "certified" by non-Ford parts that you are not satisfied with the handling of this warranty, you may have followed Ford's... instructions on the front page of a warranty matter, see Customer Assistance, on properly maintaining and using your vehicle properly, Ford may contact: Director, ...
... about getting service under the Federal Emissions Warranty, covered emission failures caused by properly installed Ford parts or non-Ford parts that have been "certified" by non-Ford parts that you are not satisfied with the handling of this warranty, you may have followed Ford's... instructions on the front page of a warranty matter, see Customer Assistance, on properly maintaining and using your vehicle properly, Ford may contact: Director, ...