Owner's Manual
Page 181
Reporting safety defects REPORTING SAFETY DEFECTS (U.S. Department of vehicles, it may order a recall and remedy campaign. If NHTSA receives similar complaints, it finds that a safety defect exists in a group of Transportation 400 Seventh Street Washington D.C. 20590 You can also obtain other information about motor vehicle safety ...
Reporting safety defects REPORTING SAFETY DEFECTS (U.S. Department of vehicles, it may order a recall and remedy campaign. If NHTSA receives similar complaints, it finds that a safety defect exists in a group of Transportation 400 Seventh Street Washington D.C. 20590 You can also obtain other information about motor vehicle safety ...
Customer Assistance Guide 1st Printing
Page 3
...: • an independent, third-party arbitration program for warranty disputes • available free to the warranty complaint being reviewed are eligible for review, except those involving: • a non-Ford product • a ...complaint involving a warranty dispute, you may not be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to discontinue this service without notice and without incurring obligations. Contacting the dispute settlement board • the vehicle identification number (VIN) listed on Ford, Mercury and Lincoln...
...: • an independent, third-party arbitration program for warranty disputes • available free to the warranty complaint being reviewed are eligible for review, except those involving: • a non-Ford product • a ...complaint involving a warranty dispute, you may not be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to discontinue this service without notice and without incurring obligations. Contacting the dispute settlement board • the vehicle identification number (VIN) listed on Ford, Mercury and Lincoln...
Customer Assistance Guide 1st Printing
Page 4
... for California and Wisconsin purchasers/lessees. Dealers are chosen because of : • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are not eligible. What the Board needs To have expired at this time. Your application... the Dispute Settlement Board is required to review commercial vehicles) • vehicles which are no longer in the customer's possession Complaints involving vehicles on which applicable new vehicle limited warranties have your case reviewed you will receive an acknowledgment indicating: • the...
... for California and Wisconsin purchasers/lessees. Dealers are chosen because of : • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are not eligible. What the Board needs To have expired at this time. Your application... the Dispute Settlement Board is required to review commercial vehicles) • vehicles which are no longer in the customer's possession Complaints involving vehicles on which applicable new vehicle limited warranties have your case reviewed you will receive an acknowledgment indicating: • the...
Customer Assistance Guide 1st Printing
Page 5
.... Oral presentations If the involved vehicle is reviewed, the Board mails you have the right to you. Board decisions may be made to resolve each complaint, including oral presentations, and arrive at the dealership(s) • a description of the action you expect to be requested by any party in most states, and...
.... Oral presentations If the involved vehicle is reviewed, the Board mails you have the right to you. Board decisions may be made to resolve each complaint, including oral presentations, and arrive at the dealership(s) • a description of the action you expect to be requested by any party in most states, and...