Customer Assistance Guide 1st Printing
Page 3
...independent of cases does the Board review? Contacting the dispute settlement board • the vehicle identification number (VIN) listed on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are eligible for review, except those involving: • a non-Ford product • a ...non-Ford dealership • a vehicle sales transaction • request for consideration • items not covered by the new vehicle limited warranty • items covered by certain state laws....
...independent of cases does the Board review? Contacting the dispute settlement board • the vehicle identification number (VIN) listed on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are eligible for review, except those involving: • a non-Ford product • a ...non-Ford dealership • a vehicle sales transaction • request for consideration • items not covered by the new vehicle limited warranty • items covered by certain state laws....
Warranty Guide 2nd Printing
Page 1
...390-0804 If the inquiry or concern cannot be resolved at the dealership. 3. In the United States: In Canada: Ford Motor Company Lincoln Customer Assistance Center 300 Renaissance Center P.O. Your satisfaction is our #1 goal. Box 2000 Oakville, Ontario L6J 5B4 1-800-565-3673 (FORD...follow these steps: 1. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Lincoln Customer Assistance Center. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you have questions or concerns...
...390-0804 If the inquiry or concern cannot be resolved at the dealership. 3. In the United States: In Canada: Ford Motor Company Lincoln Customer Assistance Center 300 Renaissance Center P.O. Your satisfaction is our #1 goal. Box 2000 Oakville, Ontario L6J 5B4 1-800-565-3673 (FORD...follow these steps: 1. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Lincoln Customer Assistance Center. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you have questions or concerns...
Warranty Guide 2nd Printing
Page 20
... to owners of their estimated replacement cost at the time the California Air Resources Board certified your vehicle for sale in states other than California. California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the... coverage Ford provides under California requirements for sale in California. 6. For full details about coverage under the emissions control warranty to determine the type of vehicle you ...
... to owners of their estimated replacement cost at the time the California Air Resources Board certified your vehicle for sale in states other than California. California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the... coverage Ford provides under California requirements for sale in California. 6. For full details about coverage under the emissions control warranty to determine the type of vehicle you ...
Warranty Guide 2nd Printing
Page 21
... below, provided there has been no cost to explain the emission control system warranty on your 1998-model vehicle. If an emissions-related part listed in this booklet, with coverage for sale in California, as the carburetor or fuel injection system, the ignition system, catalytic converter, and...defective, the part will be repaired or replaced by Ford. In California, new motor vehicles must warrant the emission control system on your Lincoln passes the inspection. This is your long-term emission control system DEFECTS WARRANTY. 17 If your vehicle fails a Smog Check inspection, ...
... below, provided there has been no cost to explain the emission control system warranty on your 1998-model vehicle. If an emissions-related part listed in this booklet, with coverage for sale in California, as the carburetor or fuel injection system, the ignition system, catalytic converter, and...defective, the part will be repaired or replaced by Ford. In California, new motor vehicles must warrant the emission control system on your Lincoln passes the inspection. This is your long-term emission control system DEFECTS WARRANTY. 17 If your vehicle fails a Smog Check inspection, ...
Warranty Guide 2nd Printing
Page 23
... *These specific parts were selected on the basis of their estimated replacement costs at the time the California Air Resources Board certified your vehicle for sale in California. (a) Continental, Town Car only (b) Town Car only (c) All except Navigator (d) Except Lower Manifold on Navigator (e) Continental...
... *These specific parts were selected on the basis of their estimated replacement costs at the time the California Air Resources Board certified your vehicle for sale in California. (a) Continental, Town Car only (b) Town Car only (c) All except Navigator (d) Except Lower Manifold on Navigator (e) Continental...
Owner Guide 1st Printing
Page 86
... Canada include a tether anchor hardware kit. Be sure to specifications. All vehicles built for sale in a sudden stop or collision. 87 Seating and safety restraints Tether anchorage hardware Attachment holes (at no charge from any Ford or Lincoln-Mercury dealer. Tether anchorage hardware kits (part number 613D74) including instructions, may be obtained...
... Canada include a tether anchor hardware kit. Be sure to specifications. All vehicles built for sale in a sudden stop or collision. 87 Seating and safety restraints Tether anchorage hardware Attachment holes (at no charge from any Ford or Lincoln-Mercury dealer. Tether anchorage hardware kits (part number 613D74) including instructions, may be obtained...
Scheduled Maintenance Guide 2nd Printing
Page 1
..., Michigan 48101 U.S.A. Telephone: (313) 594-4857 Fax: (313) 390-0804 1 In the US, contact: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Contact your Sales Representative or Service Advisor at the dealership level, please contact the Ford Customer Assistance Center. If the inquiry or concern cannot be resolved at your...
..., Michigan 48101 U.S.A. Telephone: (313) 594-4857 Fax: (313) 390-0804 1 In the US, contact: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Contact your Sales Representative or Service Advisor at the dealership level, please contact the Ford Customer Assistance Center. If the inquiry or concern cannot be resolved at your...