Owners Manual
Page 13
..., repair, or replacement, or for equipment not installed on specifications, the vehicle shown in the illustration may differ from under warranty. 19 Accessories, spare parts and modification of your Lexus A wide variety of non-genuine spare parts and accessories for several minutes. Modification with non-genuine...safety or durability, and may hear sound coming from your vehicle in the market. You should not be covered under the vehicle for Lexus vehicles are current at any damage they may cause to make changes at the time of printing. For your information Main Owner's Manual...
..., repair, or replacement, or for equipment not installed on specifications, the vehicle shown in the illustration may differ from under warranty. 19 Accessories, spare parts and modification of your Lexus A wide variety of non-genuine spare parts and accessories for several minutes. Modification with non-genuine...safety or durability, and may hear sound coming from your vehicle in the market. You should not be covered under the vehicle for Lexus vehicles are current at any damage they may cause to make changes at the time of printing. For your information Main Owner's Manual...
Owners Manual
Page 355
... is stolen, Safety Connect can help with a wide range of an emergency on the road, push the "SOS" button to the already included warranty-based Lexus road side service. n Emergency Assistance Button ("SOS") In the event of needs, such as: towing, flat tire, fuel delivery, etc. The...adds GPS data to reach the Safety Connect response center. Other interior features n Stolen Vehicle Location If your vehicle is available at Lexus.com. 364 In addition to assisting law enforcement with recovery of the Enhanced Roadside Assistance services and their limitations, please see the Safety...
... is stolen, Safety Connect can help with a wide range of an emergency on the road, push the "SOS" button to the already included warranty-based Lexus road side service. n Emergency Assistance Button ("SOS") In the event of needs, such as: towing, flat tire, fuel delivery, etc. The...adds GPS data to reach the Safety Connect response center. Other interior features n Stolen Vehicle Location If your vehicle is available at Lexus.com. 364 In addition to assisting law enforcement with recovery of the Enhanced Roadside Assistance services and their limitations, please see the Safety...
Owners Manual
Page 364
... genuine Lexus parts be done by yourself or by a Lexus dealer. For details about warranty coverage, see the separate "Owner's Guide", "Warranty and Services Guide", "Owner's Manual Supplement" or "Warranty Booklet". If non-Lexus parts are used for repair to ensure performance of Lexus Repair ... Should be performed at specified intervals according to the "Warranty and Services Guide/Owner's Manual Supplement/ Scheduled Maintenance". The use of each system. Please be performed on a daily basis. Lexus recommends the following maintenance. n Repair and replacement It ...
... genuine Lexus parts be done by yourself or by a Lexus dealer. For details about warranty coverage, see the separate "Owner's Guide", "Warranty and Services Guide", "Owner's Manual Supplement" or "Warranty Booklet". If non-Lexus parts are used for repair to ensure performance of Lexus Repair ... Should be performed at specified intervals according to the "Warranty and Services Guide/Owner's Manual Supplement/ Scheduled Maintenance". The use of each system. Please be performed on a daily basis. Lexus recommends the following maintenance. n Repair and replacement It ...
Owners Manual
Page 365
It proves that the maintenance that has been performed is under warranty, your Lexus dealer will promptly take care of it. CAUTION n If your hands after handling. (→P. 396) 375 l Oils, fuels and fluids contained in serious damage to ... are known to date with the latest service information. If any affected area immediately. Wash your vehicle is under warranty coverage. Maintenance n Allow inspection and repairs to be performed by a Lexus dealer l Lexus technicians are well-trained specialists and are well informed about the operations of all systems on your vehicle is not...
It proves that the maintenance that has been performed is under warranty, your Lexus dealer will promptly take care of it. CAUTION n If your hands after handling. (→P. 396) 375 l Oils, fuels and fluids contained in serious damage to ... are known to date with the latest service information. If any affected area immediately. Wash your vehicle is under warranty coverage. Maintenance n Allow inspection and repairs to be performed by a Lexus dealer l Lexus technicians are well-trained specialists and are well informed about the operations of all systems on your vehicle is not...
Owners Manual
Page 366
... that should be performed at the intervals specified in the "Warranty and Services Guide" or "Owners Manual Supplement". Maintenance General maintenance Listed below are the general maintenance items that any problem you notice should be brought to the attention of your Lexus dealer or qualified service shop for advice. Not blocked with...
... that should be performed at the intervals specified in the "Warranty and Services Guide" or "Owners Manual Supplement". Maintenance General maintenance Listed below are the general maintenance items that any problem you notice should be brought to the attention of your Lexus dealer or qualified service shop for advice. Not blocked with...
Warranty and Services Guide
Page 3
.... 1 For example, doors can be programmed to your Lexus performing at Lexus, thank you for details. These include: Lexus Personalized Settings: Your vehicle includes a variety of the finest warranties in the years ahead. WELCOME TO THE LEXUS FAMILY From everyone at its best. Taking Delivery of Your...services. See your vehicle for choosing Lexus. Your Lexus is second to none, and we look forward to serving you with an ownership experience that can be personalized to remain locked when you should know about. Warranty Coverage: Your Lexus is covered by one of electronic...
.... 1 For example, doors can be programmed to your Lexus performing at Lexus, thank you for details. These include: Lexus Personalized Settings: Your vehicle includes a variety of the finest warranties in the years ahead. WELCOME TO THE LEXUS FAMILY From everyone at its best. Taking Delivery of Your...services. See your vehicle for choosing Lexus. Your Lexus is second to none, and we look forward to serving you with an ownership experience that can be personalized to remain locked when you should know about. Warranty Coverage: Your Lexus is covered by one of electronic...
Warranty and Services Guide
Page 4
... Service ...4 Loaner Vehicle ...5 Travel Protection ...5 Roadside Assistance ...6 Other Benefits and Assistance Quality Control ...7 Vehicle Service History ...7 Vehicle Service Agreements ...7 Body Repairs ...7 The Smart Key ...8 WARRANTY INFORMATION Introduction If You Need Assistance ...9 The Lexus Commitment ...14 Warranty Coverages at a Glance ...15 Your Warranties in Detail General Warranty Provisions ...16 New Vehicle Limited Warranty ...18 Federal Emission Control...
... Service ...4 Loaner Vehicle ...5 Travel Protection ...5 Roadside Assistance ...6 Other Benefits and Assistance Quality Control ...7 Vehicle Service History ...7 Vehicle Service Agreements ...7 Body Repairs ...7 The Smart Key ...8 WARRANTY INFORMATION Introduction If You Need Assistance ...9 The Lexus Commitment ...14 Warranty Coverages at a Glance ...15 Your Warranties in Detail General Warranty Provisions ...16 New Vehicle Limited Warranty ...18 Federal Emission Control...
Warranty and Services Guide
Page 7
Loaner Vehicle If your vehicle must be kept overnight at a Lexus dealership for a warrantycovered condition that requires more than 100 miles from home. • Your vehicle's malfunction is caused by a warranty-covered condition. • Repairs will reimburse for a rental car for up to five days and for overnight...calipers and rotors • Check installation of driver's floor mat • Road-test vehicle If you are more than eight hours to repair, Lexus will provide you with a complimentary loaner vehicle for up to three nights (not to exceed $200 per night) if all of the following ...
Loaner Vehicle If your vehicle must be kept overnight at a Lexus dealership for a warrantycovered condition that requires more than 100 miles from home. • Your vehicle's malfunction is caused by a warranty-covered condition. • Repairs will reimburse for a rental car for up to five days and for overnight...calipers and rotors • Check installation of driver's floor mat • Road-test vehicle If you are more than eight hours to repair, Lexus will provide you with a complimentary loaner vehicle for up to three nights (not to exceed $200 per night) if all of the following ...
Warranty and Services Guide
Page 9
... for you want to minimize your inconvenience should your vehicle serviced while traveling. In addition, imitation and salvaged parts (and any Lexus warranty. Lexus vehicle service agreements are not covered by a trained Lexus technician. The best way to ensure that 's best for Vehicle Service History When you select the plan that your service information...
... for you want to minimize your inconvenience should your vehicle serviced while traveling. In addition, imitation and salvaged parts (and any Lexus warranty. Lexus vehicle service agreements are not covered by a trained Lexus technician. The best way to ensure that 's best for Vehicle Service History When you select the plan that your service information...
Warranty and Services Guide
Page 11
...: Step 1 Discuss the situation with a dealership manager, such as the service manager or customer satisfaction manager. In Mexico, call (800) 26-LEXUS (800/265-3987). If necessary, ask the dealership owner or general manager for assistance. Step 2 If the dealership does not address your concern... the driver's door jamb • Current vehicle mileage • Name of your automotive needs. IF YOU NEED ASSISTANCE Both Lexus and your Lexus dealer are dedicated to serving your selling and servicing Lexus dealerships • Your day and evening telephone numbers WARRANTY 9 Introduction
...: Step 1 Discuss the situation with a dealership manager, such as the service manager or customer satisfaction manager. In Mexico, call (800) 26-LEXUS (800/265-3987). If necessary, ask the dealership owner or general manager for assistance. Step 2 If the dealership does not address your concern... the driver's door jamb • Current vehicle mileage • Name of your automotive needs. IF YOU NEED ASSISTANCE Both Lexus and your Lexus dealer are dedicated to serving your selling and servicing Lexus dealerships • Your day and evening telephone numbers WARRANTY 9 Introduction
Warranty and Services Guide
Page 12
...reviewing the facts you present; See the Lemon Law Guide for Dispute Settlement (NCDS) P.O. The service is the Dispute Settlement Program? WARRANTY 10 Introduction The arbitrator(s) appointed by NCDS will it cost? How much will arbitrate your case by the Act, you need not .... IF YOU NEED ASSISTANCE Step 3 If your concern has still not been resolved to your satisfaction, Lexus offers additional assistance through a court action pursuant to the MagnusonMoss Warranty Act. This program consists of your state law permits and if you choose to you through : National...
...reviewing the facts you present; See the Lemon Law Guide for Dispute Settlement (NCDS) P.O. The service is the Dispute Settlement Program? WARRANTY 10 Introduction The arbitrator(s) appointed by NCDS will it cost? How much will arbitrate your case by the Act, you need not .... IF YOU NEED ASSISTANCE Step 3 If your concern has still not been resolved to your satisfaction, Lexus offers additional assistance through a court action pursuant to the MagnusonMoss Warranty Act. This program consists of your state law permits and if you choose to you through : National...
Warranty and Services Guide
Page 13
... mileage on eligibility guidelines. However, NCDS will not arbitrate 1) claims involving a vehicle used primarily for arbitration to NCDS. NCDS resolves disputes involving Lexus product reliability and warranty performance that an air bag failed to deploy or deployed when it to the arbitrator's decision - How long is earlier; is required). When ...during the eligibility period. Since there are eligible? or 2) the applicable provision of your request for commercial purposes unless the Lemon Laws of the Lexus New Vehicle Limited Warranty. WARRANTY 11 Introduction
... mileage on eligibility guidelines. However, NCDS will not arbitrate 1) claims involving a vehicle used primarily for arbitration to NCDS. NCDS resolves disputes involving Lexus product reliability and warranty performance that an air bag failed to deploy or deployed when it to the arbitrator's decision - How long is earlier; is required). When ...during the eligibility period. Since there are eligible? or 2) the applicable provision of your request for commercial purposes unless the Lemon Laws of the Lexus New Vehicle Limited Warranty. WARRANTY 11 Introduction
Warranty and Services Guide
Page 14
You and a Lexus representative will present both sides of applicable receipts. A settlement satisfactory to all parties may schedule a technical inspection. WARRANTY 12 If you are seeking reimbursement for repairs or incidental expenses, please provide copies of the case to the NCDS ...hearing will be negotiated at any time during the process. Introduction At the request of the vehicle by an independent technical expert with a Lexus representative present. This may include an inspection of either party or the arbitrators, NCDS may be held prior to a decision being rendered. ...
You and a Lexus representative will present both sides of applicable receipts. A settlement satisfactory to all parties may schedule a technical inspection. WARRANTY 12 If you are seeking reimbursement for repairs or incidental expenses, please provide copies of the case to the NCDS ...hearing will be negotiated at any time during the process. Introduction At the request of the vehicle by an independent technical expert with a Lexus representative present. This may include an inspection of either party or the arbitrators, NCDS may be held prior to a decision being rendered. ...
Warranty and Services Guide
Page 15
...what the arbitrator(s) believe to the scope of your vehicle. You should be fair and equitable after it is binding on Lexus but are dissatisfied with the decision shortly after applying the appropriate legal standards. reimbursement for the most current information concerning the Dispute ... information in this booklet about the program is correct as of the date of the arbitrator(s) is admissible as towing costs; WARRANTY 13 Introduction and repurchase or replacement of arbitrated decisions? NCDS will abide by the decision of the arbitrator(s)? Are there limits to...
...what the arbitrator(s) believe to the scope of your vehicle. You should be fair and equitable after it is binding on Lexus but are dissatisfied with the decision shortly after applying the appropriate legal standards. reimbursement for the most current information concerning the Dispute ... information in this booklet about the program is correct as of the date of the arbitrator(s) is admissible as towing costs; WARRANTY 13 Introduction and repurchase or replacement of arbitrated decisions? NCDS will abide by the decision of the arbitrator(s)? Are there limits to...
Warranty and Services Guide
Page 16
...we are no longer covered by one of the finest vehicles built in Lexus vehicles, but also our commitment to purchase a Lexus. Be sure to review this booklet if you change without notice. All warranty information is the latest available at the back of this information carefully, ...pay for specific repairs that you have purchased one of the finest warranties in the card at the time of publication and, with an unparalleled commitment from a previous owner. THE LEXUS COMMITMENT You have purchased your Lexus from Lexus to ensuring your satisfaction. You've made a wise decision to ...
...we are no longer covered by one of the finest vehicles built in Lexus vehicles, but also our commitment to purchase a Lexus. Be sure to review this booklet if you change without notice. All warranty information is the latest available at the back of this information carefully, ...pay for specific repairs that you have purchased one of the finest warranties in the card at the time of publication and, with an unparalleled commitment from a previous owner. THE LEXUS COMMITMENT You have purchased your Lexus from Lexus to ensuring your satisfaction. You've made a wise decision to ...
Warranty and Services Guide
Page 18
... Detail Repairs Made at no charge for specific parts or systems, such as the Powertrain Warranty or Emission Performance Warranty, is either delivered to 2011 model-year Lexus IS 250 and IS 250C models registered and normally operated in -service date, which is the first date the vehicle is governed by the coverage set forth...
... Detail Repairs Made at no charge for specific parts or systems, such as the Powertrain Warranty or Emission Performance Warranty, is either delivered to 2011 model-year Lexus IS 250 and IS 250C models registered and normally operated in -service date, which is the first date the vehicle is governed by the coverage set forth...
Warranty and Services Guide
Page 19
... or liability in Detail 17 WARRANTY Your Rights Under State Law These warranties give you . GENERAL WARRANTY PROVISIONS Limitations The performance of necessary repairs and adjustments is limited to the duration of merchantability or fitness for it any implied warranties. Lexus does not authorize any person ...to you specific legal rights. Some states do not allow restrictions on how long an implied warranty lasts, so this vehicle. You may not apply to create ...
... or liability in Detail 17 WARRANTY Your Rights Under State Law These warranties give you . GENERAL WARRANTY PROVISIONS Limitations The performance of necessary repairs and adjustments is limited to the duration of merchantability or fitness for it any implied warranties. Lexus does not authorize any person ...to you specific legal rights. Some states do not allow restrictions on how long an implied warranty lasts, so this vehicle. You may not apply to create ...
Warranty and Services Guide
Page 20
...torque converter, clutch cover, mounts, engine control computer, seals and gaskets. WARRANTY Restraint Systems Warranty Powertrain Warranty This warranty covers repairs needed to correct defects in materials or workmanship of any part supplied by Lexus, subject to the exceptions indicated under "What Is Not Covered" on ...pages 19-20. NEW VEHICLE LIMITED WARRANTY WHAT IS COVERED AND HOW LONG Basic Warranty This warranty covers repairs and adjustments needed to correct ...
...torque converter, clutch cover, mounts, engine control computer, seals and gaskets. WARRANTY Restraint Systems Warranty Powertrain Warranty This warranty covers repairs needed to correct defects in materials or workmanship of any part supplied by Lexus, subject to the exceptions indicated under "What Is Not Covered" on ...pages 19-20. NEW VEHICLE LIMITED WARRANTY WHAT IS COVERED AND HOW LONG Basic Warranty This warranty covers repairs and adjustments needed to correct ...
Warranty and Services Guide
Page 21
... from corrosion, see the section entitled "Service Procedures and Specifications - Body" in Detail 19 NEW VEHICLE LIMITED WARRANTY WHAT IS NOT COVERED Corrosion Perforation Warranty This warranty covers repair or replacement of any of non-Genuine Lexus Parts • Airborne chemicals, tree sap, road debris (including stone chips), rail dust, salt, hail, floods, wind...
... from corrosion, see the section entitled "Service Procedures and Specifications - Body" in Detail 19 NEW VEHICLE LIMITED WARRANTY WHAT IS NOT COVERED Corrosion Perforation Warranty This warranty covers repair or replacement of any of non-Genuine Lexus Parts • Airborne chemicals, tree sap, road debris (including stone chips), rail dust, salt, hail, floods, wind...