Warranty and Services Guide
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... every six months or 5,000 miles, whichever comes first. Dealership Service Department: Your service department is committed to prepare your Lexus performing at Lexus, thank you for purchasing one -touch power windows. 1 Roadside Assistance: Roadside assistance is covered by one of coverages. Again... information on any special services. See your new vehicle, there are committed to remain locked when you many years of mileage. Your Lexus is second to none, and we look forward to your vehicle's in the industry. This includes initializing certain electronic features...
... every six months or 5,000 miles, whichever comes first. Dealership Service Department: Your service department is committed to prepare your Lexus performing at Lexus, thank you for purchasing one -touch power windows. 1 Roadside Assistance: Roadside assistance is covered by one of coverages. Again... information on any special services. See your new vehicle, there are committed to remain locked when you many years of mileage. Your Lexus is second to none, and we look forward to your vehicle's in the industry. This includes initializing certain electronic features...
Warranty and Services Guide
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... days a year, for vehicles operated in -service date, regardless of mileage. Assistance is administered through the American Automobile Association. COMPLIMENTARY SERVICES AMENITIES Roadside Assistance Lexus roadside assistance coverage is for 48 months from your vehicle's in the United...as possible: • Vehicle identification number (located on travel and dining. For further information, call (800) 25-LEXUS. 6 Complimentary Services Additional Coverage After your vehicle or in locating alternate transportation and lodging. Benefits include roadside assistance coverage...
... days a year, for vehicles operated in -service date, regardless of mileage. Assistance is administered through the American Automobile Association. COMPLIMENTARY SERVICES AMENITIES Roadside Assistance Lexus roadside assistance coverage is for 48 months from your vehicle's in the United...as possible: • Vehicle identification number (located on travel and dining. For further information, call (800) 25-LEXUS. 6 Complimentary Services Additional Coverage After your vehicle or in locating alternate transportation and lodging. Benefits include roadside assistance coverage...
Warranty and Services Guide
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...the comprehensive process used to purchase a Lexus vehicle service agreement. However, these parts do not meet Lexus' strict requirements for several years or if you accumulate mileage quickly, you may cause) are not covered by any Lexus warranty. If you took delivery of its...on the odometer when you 'd like to save money. Lexus vehicle service agreements are made only with Genuine Lexus Parts is important to minimize your inconvenience should your Lexus. This mileage is repaired with Genuine Lexus Parts. They also cover services such as towing, substitute transportation...
...the comprehensive process used to purchase a Lexus vehicle service agreement. However, these parts do not meet Lexus' strict requirements for several years or if you accumulate mileage quickly, you may cause) are not covered by any Lexus warranty. If you took delivery of its...on the odometer when you 'd like to save money. Lexus vehicle service agreements are made only with Genuine Lexus Parts is important to minimize your inconvenience should your Lexus. This mileage is repaired with Genuine Lexus Parts. They also cover services such as towing, substitute transportation...
Warranty and Services Guide
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...265-3987). In most cases, a satisfactory solution can be reached at : Lexus Customer Satisfaction Department P.O. IF YOU NEED ASSISTANCE Both Lexus and your Lexus dealer are dedicated to serving your selling and servicing Lexus dealerships • Your day and evening telephone numbers WARRANTY 9 Introduction Your complete ...(VIN) found on the vehicle registration paperwork and on the certification label located inside the driver's door jamb • Current vehicle mileage • Name of your automotive needs. You may also write to us at this step. Step 2 If the dealership does not...
...265-3987). In most cases, a satisfactory solution can be reached at : Lexus Customer Satisfaction Department P.O. IF YOU NEED ASSISTANCE Both Lexus and your Lexus dealer are dedicated to serving your selling and servicing Lexus dealerships • Your day and evening telephone numbers WARRANTY 9 Introduction Your complete ...(VIN) found on the vehicle registration paperwork and on the certification label located inside the driver's door jamb • Current vehicle mileage • Name of your automotive needs. You may also write to us at this step. Step 2 If the dealership does not...
Warranty and Services Guide
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...) 272-4872. However, NCDS will not arbitrate 1) claims involving a vehicle used primarily for commercial purposes unless the Lemon Laws of your Lexus. To initiate arbitration, you may be delayed if: • You fail to provide certain information required by NCDS. • You fail... and mail it should not have ready your vehicle identification number (VIN), the names of your selling and servicing dealerships, and the current mileage on eligibility guidelines. is required). A decision may request a form by NCDS in -service date, whichever is the arbitration process? When ...
...) 272-4872. However, NCDS will not arbitrate 1) claims involving a vehicle used primarily for commercial purposes unless the Lemon Laws of your Lexus. To initiate arbitration, you may be delayed if: • You fail to provide certain information required by NCDS. • You fail... and mail it should not have ready your vehicle identification number (VIN), the names of your selling and servicing dealerships, and the current mileage on eligibility guidelines. is required). A decision may request a form by NCDS in -service date, whichever is the arbitration process? When ...
Warranty and Services Guide
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...and documents, the arbitrator(s) will each be held prior to a decision being rendered. After considering all parties may be forwarded to the Lexus area office for response. At the request of either party or the arbitrators, NCDS may include an inspection of the vehicle by an ...ASSISTANCE In addition to completing the customer claim form, please provide NCDS with the following information: • Vehicle year, make, model, VIN, mileage and date of purchase. • A brief description of your complaint and the actions you have taken to resolve it will present both sides of...
...and documents, the arbitrator(s) will each be held prior to a decision being rendered. After considering all parties may be forwarded to the Lexus area office for response. At the request of either party or the arbitrators, NCDS may include an inspection of the vehicle by an ...ASSISTANCE In addition to completing the customer claim form, please provide NCDS with the following information: • Vehicle year, make, model, VIN, mileage and date of purchase. • A brief description of your complaint and the actions you have taken to resolve it will present both sides of...
Warranty and Services Guide
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...Systems Warranty Powertrain Warranty This warranty covers repairs needed to correct defects in materials or workmanship of any component listed here and supplied by Lexus, subject to the exceptions indicated under "What Is Not Covered" on pages 19-20. Coverage is for 72 months or 70,000 ...adjustments needed to correct defects in materials or workmanship of any part supplied by Lexus, subject to the exceptions indicated under "What Is Not Covered" on pages 19-20. Coverage is 10 years, regardless of mileage. 18 Your Warranties in Detail Front-Wheel-Drive System Drive shaft, axle, hub...
...Systems Warranty Powertrain Warranty This warranty covers repairs needed to correct defects in materials or workmanship of any component listed here and supplied by Lexus, subject to the exceptions indicated under "What Is Not Covered" on pages 19-20. Coverage is for 72 months or 70,000 ...adjustments needed to correct defects in materials or workmanship of any part supplied by Lexus, subject to the exceptions indicated under "What Is Not Covered" on pages 19-20. Coverage is 10 years, regardless of mileage. 18 Your Warranties in Detail Front-Wheel-Drive System Drive shaft, axle, hub...
Warranty and Services Guide
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NEW VEHICLE LIMITED WARRANTY WHAT IS NOT COVERED Corrosion Perforation Warranty This warranty covers repair or replacement of any of mileage. Your Warranties in the Owner's Manual. Coverage is covered. Body" in Detail 19 For information on how to the exceptions ... perforation from corrosion (rust-through), subject to protect your vehicle is inoperable due to failure of a warranted part, towing service to the nearest authorized Lexus dealership is for 72 months, regardless of the following: • Fire, accidents or theft • Abuse or negligence • Misuse - for ...
NEW VEHICLE LIMITED WARRANTY WHAT IS NOT COVERED Corrosion Perforation Warranty This warranty covers repair or replacement of any of mileage. Your Warranties in the Owner's Manual. Coverage is covered. Body" in Detail 19 For information on how to the exceptions ... perforation from corrosion (rust-through), subject to protect your vehicle is inoperable due to failure of a warranted part, towing service to the nearest authorized Lexus dealership is for 72 months, regardless of the following: • Fire, accidents or theft • Abuse or negligence • Misuse - for ...
Warranty and Services Guide
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... such as by normal wear and tear. replacement of pay or revenue. Salvage or Total-Loss Vehicles Any vehicle that actual vehicle mileage cannot be determined. lubrication; Your Warranties in lieu of repairs because the cost of repairs exceeded the cash value of a vehicle on... which the original factory-assigned vehicle identification number cannot be readily determined. *Lexus provides the first two scheduled maintenance services at no charge. Normal Wear and Tear Noise, vibration, cosmetic conditions and other deterioration caused...
... such as by normal wear and tear. replacement of pay or revenue. Salvage or Total-Loss Vehicles Any vehicle that actual vehicle mileage cannot be determined. lubrication; Your Warranties in lieu of repairs because the cost of repairs exceeded the cash value of a vehicle on... which the original factory-assigned vehicle identification number cannot be readily determined. *Lexus provides the first two scheduled maintenance services at no charge. Normal Wear and Tear Noise, vibration, cosmetic conditions and other deterioration caused...
Warranty and Services Guide
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... sell your maintenance records to maintain and repair Lexus vehicles. WHERE TO GO FOR MAINTENANCE You may be confident you're getting the best possible service for Automotive Service Excellence. You should include date of service, mileage at time of service and a description of ...-the-art training as well as rigorous exams through Lexus technical bulletins, service publications and training courses. These records should keep detailed records...
... sell your maintenance records to maintain and repair Lexus vehicles. WHERE TO GO FOR MAINTENANCE You may be confident you're getting the best possible service for Automotive Service Excellence. You should include date of service, mileage at time of service and a description of ...-the-art training as well as rigorous exams through Lexus technical bulletins, service publications and training courses. These records should keep detailed records...
Warranty and Services Guide
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... under warranty. You should keep detailed records of vehicle maintenance, including date of service, mileage at time of service and a description of this booklet. For a complete description of Lexus warranty coverages, see pages 16-33 of service and/or parts installation performed. If you...any automotive service provider you used a service provider other than those listed in this booklet are not required to record this information. Lexus will not deny a warranty claim solely because you choose. These additional services are a good place to maintain your vehicle. The ...
... under warranty. You should keep detailed records of vehicle maintenance, including date of service, mileage at time of service and a description of this booklet. For a complete description of Lexus warranty coverages, see pages 16-33 of service and/or parts installation performed. If you...any automotive service provider you used a service provider other than those listed in this booklet are not required to record this information. Lexus will not deny a warranty claim solely because you choose. These additional services are a good place to maintain your vehicle. The ...
Warranty and Services Guide
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... C • Extensive idling and/or lowspeed driving for your calendar to remind yourself to keep an eye on your mileage so that are a low-mileage driver, mark your vehicle every six months or 5,000 miles, whichever occurs first. MAINTENANCE 44 Scheduled Maintenance Log these special... less than six months, you should obtain maintenance at six months; SCHEDULED MAINTENANCE LOG Determining Your Maintenance Interval: Months vs. Mileage Lexus recommends obtaining scheduled maintenance for long distances, such as police, taxi or door-todoor delivery use If you have driven less ...
... C • Extensive idling and/or lowspeed driving for your calendar to remind yourself to keep an eye on your mileage so that are a low-mileage driver, mark your vehicle every six months or 5,000 miles, whichever occurs first. MAINTENANCE 44 Scheduled Maintenance Log these special... less than six months, you should obtain maintenance at six months; SCHEDULED MAINTENANCE LOG Determining Your Maintenance Interval: Months vs. Mileage Lexus recommends obtaining scheduled maintenance for long distances, such as police, taxi or door-todoor delivery use If you have driven less ...
Warranty and Services Guide
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... engine air filter J Inspect steering linkage and boots J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ Date: _____ Mileage: _____ 1This service, excluding maintenance required for conditions that apply. SCHEDULED MAINTENANCE LOG 6 Months or 5,000 Miles1... J Inspect and adjust all fluid levels J Program Lexus Personalized Settings, if requested J Reset maintenance reminder light J Rotate tires3 J Visually ...
... engine air filter J Inspect steering linkage and boots J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ Date: _____ Mileage: _____ 1This service, excluding maintenance required for conditions that apply. SCHEDULED MAINTENANCE LOG 6 Months or 5,000 Miles1... J Inspect and adjust all fluid levels J Program Lexus Personalized Settings, if requested J Reset maintenance reminder light J Rotate tires3 J Visually ...
Warranty and Services Guide
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... items: Driving on dirt roads or on dusty roads: J Inspect engine air filter J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ 1Applies to models with 0W-20 oil and replace the oil filter. See below. Scheduled Maintenance Log 49 SCHEDULED MAINTENANCE LOG 18 Months ...___Ball joints and dust covers ___Body ___Brake lines and hoses ___Engine coolant (see page 69) ___Exhaust pipes and mountings ___Front differential oil (IS 250 AWD) ___Rack and pinion assembly ___Rear differential oil ___Steering linkage and boots Note: If 0W-20 oil was not used at last oil ...
... items: Driving on dirt roads or on dusty roads: J Inspect engine air filter J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ 1Applies to models with 0W-20 oil and replace the oil filter. See below. Scheduled Maintenance Log 49 SCHEDULED MAINTENANCE LOG 18 Months ...___Ball joints and dust covers ___Body ___Brake lines and hoses ___Engine coolant (see page 69) ___Exhaust pipes and mountings ___Front differential oil (IS 250 AWD) ___Rack and pinion assembly ___Rear differential oil ___Steering linkage and boots Note: If 0W-20 oil was not used at last oil ...
Warranty and Services Guide
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... ball joints and dust covers J Inspect engine air filter J Inspect steering linkage and boots J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ Date: _____ Mileage: _____ 1Applies to models with 0W-20 oil; If you should also replace the engine oil with 0W-20 oil and replace the oil...
... ball joints and dust covers J Inspect engine air filter J Inspect steering linkage and boots J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ Date: _____ Mileage: _____ 1Applies to models with 0W-20 oil; If you should also replace the engine oil with 0W-20 oil and replace the oil...
Warranty and Services Guide
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... ___Brake rotor runout ___Engine coolant (see page 69) ___Exhaust pipes and mountings ___Front differential oil (IS 250 AWD) ___Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses ___Fuel tank... gasket ___Rack and pinion assembly ___Rear differential oil ___Steering linkage and boots ___Transfer case for signs of leakage (IS 250 AWD) ___Transmission for signs of leakage J Replace Smart Key battery J Visually inspect brake pads, calipers and rotors...: J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ 1Applies to models with 0W-20 oil;
... ___Brake rotor runout ___Engine coolant (see page 69) ___Exhaust pipes and mountings ___Front differential oil (IS 250 AWD) ___Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses ___Fuel tank... gasket ___Rack and pinion assembly ___Rear differential oil ___Steering linkage and boots ___Transfer case for signs of leakage (IS 250 AWD) ___Transmission for signs of leakage J Replace Smart Key battery J Visually inspect brake pads, calipers and rotors...: J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ 1Applies to models with 0W-20 oil;
Warranty and Services Guide
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... ball joints and dust covers J Inspect engine air filter J Inspect steering linkage and boots J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ Date: _____ Mileage: _____ 1Applies to models with same size front and rear tires and wheels. 52 Scheduled Maintenance Log Some conditions require additional maintenance. If you...
... ball joints and dust covers J Inspect engine air filter J Inspect steering linkage and boots J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ Date: _____ Mileage: _____ 1Applies to models with same size front and rear tires and wheels. 52 Scheduled Maintenance Log Some conditions require additional maintenance. If you...
Warranty and Services Guide
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... items: Driving on dirt roads or on dusty roads: J Inspect engine air filter J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ 1Applies to models with 0W-20 oil and replace the oil filter. See page 44 for conditions that apply. Some conditions require additional ...___Ball joints and dust covers ___Body ___Brake lines and hoses ___Engine coolant (see page 69) ___Exhaust pipes and mountings ___Front differential oil (IS 250 AWD) ___Rack and pinion assembly ___Rear differential oil ___Steering linkage and boots Note: If 0W-20 oil was not used at last oil change...
... items: Driving on dirt roads or on dusty roads: J Inspect engine air filter J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ 1Applies to models with 0W-20 oil and replace the oil filter. See page 44 for conditions that apply. Some conditions require additional ...___Ball joints and dust covers ___Body ___Brake lines and hoses ___Engine coolant (see page 69) ___Exhaust pipes and mountings ___Front differential oil (IS 250 AWD) ___Rack and pinion assembly ___Rear differential oil ___Steering linkage and boots Note: If 0W-20 oil was not used at last oil change...
Warranty and Services Guide
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... ball joints and dust covers J Inspect engine air filter J Inspect steering linkage and boots J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ Date: _____ Mileage: _____ 1Applies to models with 0W-20 oil and replace the oil filter. See page 44 for conditions that apply. Some conditions require additional...
... ball joints and dust covers J Inspect engine air filter J Inspect steering linkage and boots J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ Date: _____ Mileage: _____ 1Applies to models with 0W-20 oil and replace the oil filter. See page 44 for conditions that apply. Some conditions require additional...
Warranty and Services Guide
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...system hoses ___Fuel tank cap gasket ___Rack and pinion assembly ___Rear differential oil ___Steering linkage and boots ___Transfer case for signs of leakage (IS 250 AWD) ___Transmission for signs of leakage J Rotate tires2 J Visually inspect brake pads, calipers and rotors J Check installation of driver's floor... perform these additional items: Driving on dirt roads or on dusty roads: J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ 1Required under the terms of the Emission Control Warranty. 2Applies to models with 0W-20 oil; SCHEDULED MAINTENANCE LOG 72 Months ...
...system hoses ___Fuel tank cap gasket ___Rack and pinion assembly ___Rear differential oil ___Steering linkage and boots ___Transfer case for signs of leakage (IS 250 AWD) ___Transmission for signs of leakage J Rotate tires2 J Visually inspect brake pads, calipers and rotors J Check installation of driver's floor... perform these additional items: Driving on dirt roads or on dusty roads: J Tighten nuts and bolts on chassis MAINTENANCE Date: _____ Mileage: _____ 1Required under the terms of the Emission Control Warranty. 2Applies to models with 0W-20 oil; SCHEDULED MAINTENANCE LOG 72 Months ...