Warranty and Services Guide
Page 14
...of the case to the NCDS arbitrator(s). You and a Lexus representative will forward his or her evaluation to the Lexus area office for repairs or incidental expenses, please provide copies of the vehicle by an independent technical expert with additional details about the program. After considering all relevant...of your request, NCDS will contact you regarding the status of your complaint and the actions you have taken to resolve it will review the applicable legal standards and render a decision within 10 days. IF YOU NEED ASSISTANCE In addition to completing the customer claim form...
...of the case to the NCDS arbitrator(s). You and a Lexus representative will forward his or her evaluation to the Lexus area office for repairs or incidental expenses, please provide copies of the vehicle by an independent technical expert with additional details about the program. After considering all relevant...of your request, NCDS will contact you regarding the status of your complaint and the actions you have taken to resolve it will review the applicable legal standards and render a decision within 10 days. IF YOU NEED ASSISTANCE In addition to completing the customer claim form...