Owner's Manual
Page 1
... bag system. You can use it to quickly find helpful information and tips about the road and how to drive under different conditions. yellowblue The 1999 GMC Yukon and Suburban Owner's Manual 1-1 2-1 3-1 4-1 5-1 6-1 7-1 8-1 Seats and Restraint Systems This section tells you how to start and operate your vehicle.... Service and Appearance Care Here the manual tells you how to do if you how to contact GMC for assistance and how to use your vehicle running properly and looking good. Customer Assistance Information This section tells you have a problem while driving, such as a flat tire or...
... bag system. You can use it to quickly find helpful information and tips about the road and how to drive under different conditions. yellowblue The 1999 GMC Yukon and Suburban Owner's Manual 1-1 2-1 3-1 4-1 5-1 6-1 7-1 8-1 Seats and Restraint Systems This section tells you how to start and operate your vehicle.... Service and Appearance Care Here the manual tells you how to do if you how to contact GMC for assistance and how to use your vehicle running properly and looking good. Customer Assistance Information This section tells you have a problem while driving, such as a flat tire or...
Owner's Manual
Page 42
...rear bench seats, someone can sit in this manual. If you have any questions about this, you should contact Customer Assistance before you relocate any of the Customer Satisfaction Procedure in the center positions. 1-36 See "Customer Satisfaction Procedure" in the Index.) Q: A: Lap Belt If your vehicle. (The phone numbers and addresses for... Customer Assistance are in Step Two of the air bag sensors. If you add things that the vehicle's basic structure isn't changed, it's not likely to...
...rear bench seats, someone can sit in this manual. If you have any questions about this, you should contact Customer Assistance before you relocate any of the Customer Satisfaction Procedure in the center positions. 1-36 See "Customer Satisfaction Procedure" in the Index.) Q: A: Lap Belt If your vehicle. (The phone numbers and addresses for... Customer Assistance are in Step Two of the air bag sensors. If you add things that the vehicle's basic structure isn't changed, it's not likely to...
Owner's Manual
Page 232
In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of your vehicle. And if you will ...
In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of your vehicle. And if you will ...
Owner's Manual
Page 399
This section also tells you need assistance. yellowblue Section 8 Customer Assistance Information Here you will find out how to contact GMC if you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 8-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside...
This section also tells you need assistance. yellowblue Section 8 Customer Assistance Information Here you will find out how to contact GMC if you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 8-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside...
Owner's Manual
Page 400
If your concern has not been resolved to GMC. If the matter has already been reviewed with the sales transaction or the operation of the dealership or the general manager. 8-2 Normally, concerns can occur.... Sometimes, however, despite the best intentions of dealership management. Discuss your concern with a member of all concerned, misunderstandings can be taken: STEP ONE -- yellowblue Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be quickly resolved at that level.
If your concern has not been resolved to GMC. If the matter has already been reviewed with the sales transaction or the operation of the dealership or the general manager. 8-2 Normally, concerns can occur.... Sometimes, however, despite the best intentions of dealership management. Discuss your concern with a member of all concerned, misunderstandings can be taken: STEP ONE -- yellowblue Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be quickly resolved at that level.
Owner's Manual
Page 401
... dealer's facility. Canadian owners refer to your inquiry prompt attention. If after following information available to give the Customer Assistance Representative: When contacting GMC, please remember that your concern cannot be resolved at the top left of the instrument panel and visible through the...Canada, contact GM of dealership management, it appears your concern will likely be resolved by the dealership without further help, contact the GMC Consumer Relations Manager by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). STEP THREE -- D Vehicle Identification ...
... dealer's facility. Canadian owners refer to your inquiry prompt attention. If after following information available to give the Customer Assistance Representative: When contacting GMC, please remember that your concern cannot be resolved at the top left of the instrument panel and visible through the...Canada, contact GM of dealership management, it appears your concern will likely be resolved by the dealership without further help, contact the GMC Consumer Relations Manager by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). STEP THREE -- D Vehicle Identification ...
Owner's Manual
Page 402
...vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Customer Assistance for Text Telephone (TTY) Users To assist customers who are required to resort to this program. Box 436008 Pontiac, MI 48343-6008 1-800-GMC-8782 (1-800-462-8782) 1-800-462-8583 (For Text...be addressed to change eligibility limitations and/or discontinue its Customer Assistance Center. General Motors reserves the right to GMC's Customer Assistance Center. If you do not agree with any court action, use Text Telephones (TTYs), GMC has TTY equipment available at the following address: BBB ...
...vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Customer Assistance for Text Telephone (TTY) Users To assist customers who are required to resort to this program. Box 436008 Pontiac, MI 48343-6008 1-800-GMC-8782 (1-800-462-8782) 1-800-462-8583 (For Text...be addressed to change eligibility limitations and/or discontinue its Customer Assistance Center. General Motors reserves the right to GMC's Customer Assistance Center. If you do not agree with any court action, use Text Telephones (TTYs), GMC has TTY equipment available at the following address: BBB ...
Owner's Manual
Page 403
...mobility equipment installers. The program is not available in the Caribbean, call the GM Mobility Assistance Center at 1-800-323-9935. Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 Caribbean Numbers...-GM-DRIVE (463-7483) for details. See your vehicle (hand controls, wheelchair/scooter lifts, etc.). yellowblue Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263...
...mobility equipment installers. The program is not available in the Caribbean, call the GM Mobility Assistance Center at 1-800-323-9935. Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 Caribbean Numbers...-GM-DRIVE (463-7483) for details. See your vehicle (hand controls, wheelchair/scooter lifts, etc.). yellowblue Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263...
Owner's Manual
Page 404
...10 miles (16 km). Emergency Towing Service: Towing to the nearest GMC dealer for warranty related disablements will be covered. yellowblue Roadside Assistance Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (up to $4.00) will... a battery jump start will be covered at no charge (customer is responsible for fulfillment. GMC's Roadside Assistance provides stranded owners with "Quest International." Trip Routing is a list of charge. Deluxe Trip Routing: Custom-made, computerized highlighted maps using the most direct or scenic ...
...10 miles (16 km). Emergency Towing Service: Towing to the nearest GMC dealer for warranty related disablements will be covered. yellowblue Roadside Assistance Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (up to $4.00) will... a battery jump start will be covered at no charge (customer is responsible for fulfillment. GMC's Roadside Assistance provides stranded owners with "Quest International." Trip Routing is a list of charge. Deluxe Trip Routing: Custom-made, computerized highlighted maps using the most direct or scenic ...
Owner's Manual
Page 405
... without notification. Roadside Assistance is received: D Vehicle Identification Number (VIN) D Name and home address D Telephone number and location from GMC Roadside Assistance and pay for emergency services. 8-7 Original receipts should be submitted to retail and retail lease customers operating 1999 GMC light duty trucks for a period of or included in the coverage provided by...
... without notification. Roadside Assistance is received: D Vehicle Identification Number (VIN) D Name and home address D Telephone number and location from GMC Roadside Assistance and pay for emergency services. 8-7 Original receipts should be submitted to retail and retail lease customers operating 1999 GMC light duty trucks for a period of or included in the coverage provided by...
Owner's Manual
Page 406
...Warranty service can provide you with shuttle service to get you to your dealer can offer you are unable to wait GMC helps minimize your inconvenience by original receipts. In addition, should contact your inconvenience during warranty repairs. This will reduce ... provided by the New Vehicle Limited Warranty. Depending on the circumstances, your destination with the Bumper to offer Courtesy Transportation, a customer support program for service, you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to $30 per ...
...Warranty service can provide you with shuttle service to get you to your dealer can offer you are unable to wait GMC helps minimize your inconvenience by original receipts. In addition, should contact your inconvenience during warranty repairs. This will reduce ... provided by the New Vehicle Limited Warranty. Depending on the circumstances, your destination with the Bumper to offer Courtesy Transportation, a customer support program for service, you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to $30 per ...
Owner's Manual
Page 409
... addition to notifying NHTSA (or Transport Canada) in Canada is 1-800-668-5539. 8-11 Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada Service manuals, owner's manuals...are available for purchase for ordering information in a situation like this, we certainly hope you'll notify us at 1-800-GMC-8782 (1-800-462-8782), or write: Pontiac-GMC Customer Assistance Center P.O. Please call us . Box 436008 Pontiac, MI 48343-6008 In Canada, please call us at 1-800-...
... addition to notifying NHTSA (or Transport Canada) in Canada is 1-800-668-5539. 8-11 Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada Service manuals, owner's manuals...are available for purchase for ordering information in a situation like this, we certainly hope you'll notify us at 1-800-GMC-8782 (1-800-462-8782), or write: Pontiac-GMC Customer Assistance Center P.O. Please call us . Box 436008 Pontiac, MI 48343-6008 In Canada, please call us at 1-800-...
Owner's Manual
Page 411
... to the above address for postal service. To cover Canadian postage, add $11.50 plus the U.S. VEHICLE MODEL NAME YEAR 1999 1999 1999 1999 QTY. Mail completed order form to the address shown below or call 1-800-551-4123. Box 07130 S Detroit, MI 48207... P A Y M E N T Check or Money Order payable to Canadian Customers: All listed prices are quoted in U.S. Please allow adequate time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. order processing. 8-13 AREA CODE GM-GMC-ORD99 *(Prices are to whose attention the shipment should be applied against the original...
... to the above address for postal service. To cover Canadian postage, add $11.50 plus the U.S. VEHICLE MODEL NAME YEAR 1999 1999 1999 1999 QTY. Mail completed order form to the address shown below or call 1-800-551-4123. Box 07130 S Detroit, MI 48207... P A Y M E N T Check or Money Order payable to Canadian Customers: All listed prices are quoted in U.S. Please allow adequate time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. order processing. 8-13 AREA CODE GM-GMC-ORD99 *(Prices are to whose attention the shipment should be applied against the original...
Owner's Manual
Page 415
..., 7-44 Coolant Heater, Engine ...2-15 Coolant Recovery Tank ...5-13 Cooling System ...5-11 Courtesy Transportation ...8-8 Cruise Control ...2-37 Cupholders ...2-55, 2-56, 2-57 Customer Assistance for Text Telephone Users ...8-4 Customer Assistance Information ...8-1 Customer Satisfaction Procedure ...8-2 amage, Finish ...6-57 Damage, Sheet Metal ...6-57 Daytime Running Lamps ...2-41 Daytime Running Lamps Indicator Light ...2-81 Dead Battery ...5-3 Defects...
..., 7-44 Coolant Heater, Engine ...2-15 Coolant Recovery Tank ...5-13 Cooling System ...5-11 Courtesy Transportation ...8-8 Cruise Control ...2-37 Cupholders ...2-55, 2-56, 2-57 Customer Assistance for Text Telephone Users ...8-4 Customer Assistance Information ...8-1 Customer Satisfaction Procedure ...8-2 amage, Finish ...6-57 Damage, Sheet Metal ...6-57 Daytime Running Lamps ...2-41 Daytime Running Lamps Indicator Light ...2-81 Dead Battery ...5-3 Defects...
Owner's Manual
Page 417
... Fuses and Circuit Breakers ...6-61 Headlamps ...2-40 Bulb Replacement ...6-35, 6-36, 6-37, 6-65 High/Low Beam Changer ...2-35 On Reminder ...2-41 Wiring ...6-60 Hearing Impaired, Customer Assistance ...8-4 Heated Front Seats ...1-4 Heating ...3-4, 3-7 High-Beam Headlamps ...2-35 Highway Hypnosis ...4-36 Hill and Mountain Roads ...4-36 Hitches, Trailer ...4-51 Hood, Checking Things Under ...6-8 Hood...
... Fuses and Circuit Breakers ...6-61 Headlamps ...2-40 Bulb Replacement ...6-35, 6-36, 6-37, 6-65 High/Low Beam Changer ...2-35 On Reminder ...2-41 Wiring ...6-60 Hearing Impaired, Customer Assistance ...8-4 Heated Front Seats ...1-4 Heating ...3-4, 3-7 High-Beam Headlamps ...2-35 Highway Hypnosis ...4-36 Hill and Mountain Roads ...4-36 Hitches, Trailer ...4-51 Hood, Checking Things Under ...6-8 Hood...
Owner's Manual
Page 422
... (P) ...2-28 Shoulder Belt Height Adjuster ...1-22, 1-40 Signaling Turns ...2-34 Skidding ...4-13 Sound Equipment, Adding ...3-27 Specifications and Capacities ...6-67 Specifications, Engine ...6-67 Speech Impaired, Customer Assistance ...8-4 Speedometer ...2-71 Speed-Sensitive Steering ...4-9 Stains, Cleaning ...6-52 Starter Switch Check ...7-40 Starting Your Engine ...2-13 Steam ...5-9 Steering ...4-9 In Emergencies ...4-10 Power ...4-9 Speed-Sensitive...
... (P) ...2-28 Shoulder Belt Height Adjuster ...1-22, 1-40 Signaling Turns ...2-34 Skidding ...4-13 Sound Equipment, Adding ...3-27 Specifications and Capacities ...6-67 Specifications, Engine ...6-67 Speech Impaired, Customer Assistance ...8-4 Speedometer ...2-71 Speed-Sensitive Steering ...4-9 Stains, Cleaning ...6-52 Starter Switch Check ...7-40 Starting Your Engine ...2-13 Steam ...5-9 Steering ...4-9 In Emergencies ...4-10 Power ...4-9 Speed-Sensitive...