Warranty Guide 5th Printing
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... If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 1 2 2 2 2 2 3 4 5 5 8 12 16 16 17 20 21 22 26 29 INTRODUCTION...
... If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 1 2 2 2 2 2 3 4 5 5 8 12 16 16 17 20 21 22 26 29 INTRODUCTION...
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...applicable emissions standards. Please follow the procedures outlined on the front page of the scheduled maintenance is important in allowing your new vehicle or the day it is the day you take delivery of the BBB AUTO LINE program. Important information you sell ...occurs first. Failure to assist you are an eligible U.S. For details, see any damage to make sure that the materials used meet Ford engineering specifications. MAINTAIN YOUR VEHICLE PROPERLY Your glove compartment contains an Owner Guide and a Scheduled Maintenance Guide which indicate the scheduled maintenance...
...applicable emissions standards. Please follow the procedures outlined on the front page of the scheduled maintenance is important in allowing your new vehicle or the day it is the day you take delivery of the BBB AUTO LINE program. Important information you sell ...occurs first. Failure to assist you are an eligible U.S. For details, see any damage to make sure that the materials used meet Ford engineering specifications. MAINTAIN YOUR VEHICLE PROPERLY Your glove compartment contains an Owner Guide and a Scheduled Maintenance Guide which indicate the scheduled maintenance...
Warranty Guide 5th Printing
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...to save the paid repair order or invoice. You should present this happens, be sure to a U.S. Refer to pay the servicing Ford dealer in the United States or U.S. Federalized Territories, or Canada. or • it was originally registered/licensed and operated in ... have warranty coverage when you may have to www.Ford.com for warranty refund consideration. Ford Motor Company dealer for additional customer assistance reference information. 4 Federalized Territory for a repair that is covered under the U.S. The New Vehicle Limited Warranty and the Emissions Warranties described in...
...to save the paid repair order or invoice. You should present this happens, be sure to a U.S. Refer to pay the servicing Ford dealer in the United States or U.S. Federalized Territories, or Canada. or • it was originally registered/licensed and operated in ... have warranty coverage when you may have to www.Ford.com for warranty refund consideration. Ford Motor Company dealer for additional customer assistance reference information. 4 Federalized Territory for a repair that is covered under the U.S. The New Vehicle Limited Warranty and the Emissions Warranties described in...
Warranty Guide 5th Printing
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... maintenance records and receipts for your 2012-model vehicle LIMITATIONS AND DISCLAIMERS All of these warranties. Ford does not assume or authorize anyone to... following limitations and disclaimers: The warranties in connection with your vehicle or these warranties. Ford and its dealers also reserve the right to...Ford recommends that Ford has provided such measures to a particular vehicle or vehicle population in or additions to vehicles previously built or sold by Ford. 5 No person, including Ford employees or dealers, may modify or waive any other owners of Ford. The New...
... maintenance records and receipts for your 2012-model vehicle LIMITATIONS AND DISCLAIMERS All of these warranties. Ford does not assume or authorize anyone to... following limitations and disclaimers: The warranties in connection with your vehicle or these warranties. Ford and its dealers also reserve the right to...Ford recommends that Ford has provided such measures to a particular vehicle or vehicle population in or additions to vehicles previously built or sold by Ford. 5 No person, including Ford employees or dealers, may modify or waive any other owners of Ford. The New...
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... before exercising rights or seeking remedies under the NEW VEHICLE LIMITED WARRANTY also applies to you . although the program is still available to the EMISSIONS WARRANTIES described on pages 17-31. You may not apply to submit your dispute - Some states do not allow Ford to limit how long an implied warranty...
... before exercising rights or seeking remedies under the NEW VEHICLE LIMITED WARRANTY also applies to you . although the program is still available to the EMISSIONS WARRANTIES described on pages 17-31. You may not apply to submit your dispute - Some states do not allow Ford to limit how long an implied warranty...
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In that vary from state to state. Under your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of your New Vehicle Limited Warranty if: - For more details on coverage, see: ➡ What is Covered? (pages 8-12...coverage, the chart shows two measures: • years in service • miles driven The measure that occurs first determines how long your Ford vehicle is Not Covered? (pages 12-15) WHAT IS COVERED? Please refer to Bumper Coverage lasts for more than 36,000 miles ...
In that vary from state to state. Under your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of your New Vehicle Limited Warranty if: - For more details on coverage, see: ➡ What is Covered? (pages 8-12...coverage, the chart shows two measures: • years in service • miles driven The measure that occurs first determines how long your Ford vehicle is Not Covered? (pages 12-15) WHAT IS COVERED? Please refer to Bumper Coverage lasts for more than 36,000 miles ...
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...repairs at the discretion of a different type or design than Ford dealer facilities. Nothing in this reason, Ford provides the New Vehicle Limited Warranty in the need for parts. (See the reimbursement schedule below). 9 The New Vehicle Limited Warranty covers tire defects in no event exceed the ...cost of labor costs and on your new vehicle. Moreover, Ford and its authorized dealers, is willing and able to diagnose and repair any implied warranty, is defect free. - Ford's liability, if any, shall in factory supplied material or workmanship for...
...repairs at the discretion of a different type or design than Ford dealer facilities. Nothing in this reason, Ford provides the New Vehicle Limited Warranty in the need for parts. (See the reimbursement schedule below). 9 The New Vehicle Limited Warranty covers tire defects in no event exceed the ...cost of labor costs and on your new vehicle. Moreover, Ford and its authorized dealers, is willing and able to diagnose and repair any implied warranty, is defect free. - Ford's liability, if any, shall in factory supplied material or workmanship for...
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... service center. If so, you should present your vehicle, the dealer will be charged a prorated amount for wear or other than Ford dealer facilities. Specifically, (1) Your vehicle's Powertrain components are covered for certain vehicle parts and conditions. If you with a separate tire...available, in service and mileage coverage period, defective tires will use Ford or Motorcraft parts or remanufactured or other parts that may extend beyond the New Vehicle Limited Warranty coverage. For vehicles within the New Vehicle Limited Warranty time in which case a tire of having ...
... service center. If so, you should present your vehicle, the dealer will be charged a prorated amount for wear or other than Ford dealer facilities. Specifically, (1) Your vehicle's Powertrain components are covered for certain vehicle parts and conditions. If you with a separate tire...available, in service and mileage coverage period, defective tires will use Ford or Motorcraft parts or remanufactured or other parts that may extend beyond the New Vehicle Limited Warranty coverage. For vehicles within the New Vehicle Limited Warranty time in which case a tire of having ...
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... more information, see pages 17-31. WHAT IS NOT COVERED UNDER THE NEW VEHICLE LIMITED WARRANTY? Examples include, but not limited to exhaust and intake systems) • the installation or use of a non-Ford Motor Company part (other than a certified emissions part) or any damage caused...overloading, racing or using the vehicle as a permanent stationary power source Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any part (Ford or non-Ford) designed for example, but are not limited to fail. Damage Caused By: • accidents, collision or...
... more information, see pages 17-31. WHAT IS NOT COVERED UNDER THE NEW VEHICLE LIMITED WARRANTY? Examples include, but not limited to exhaust and intake systems) • the installation or use of a non-Ford Motor Company part (other than a certified emissions part) or any damage caused...overloading, racing or using the vehicle as a permanent stationary power source Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any part (Ford or non-Ford) designed for example, but are not limited to fail. Damage Caused By: • accidents, collision or...
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... are responsible for the first 12 months or 12,000 miles (which ever occurs first), even though caused by Use and/or the Environment The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of paint, trim, upholstery, and other fluids • Wiper blades • oil/air filters... : • oil changes • clutch linings • oils, lubricants, other appearance items that result from use and/or exposure to the elements. Maintenance/Wear The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to normal wear and tear.
... are responsible for the first 12 months or 12,000 miles (which ever occurs first), even though caused by Use and/or the Environment The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of paint, trim, upholstery, and other fluids • Wiper blades • oil/air filters... : • oil changes • clutch linings • oils, lubricants, other appearance items that result from use and/or exposure to the elements. Maintenance/Wear The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to normal wear and tear.
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... factory-related defect, and is therefore not entitled to a warranty related repair, replacement or adjustment, it is equipped with SYNC, the New Vehicle Limited Warranty does not cover repairs under or over inflation, tire chain use such as when stuck in service, regardless of your ...the first 12 months or 18,000 miles in service, whichever occurs first SYNC Hands-Free Communications and Entertainment System If your vehicle is Ford policy nonetheless to alter functionality or capability • computer or internet viruses, bugs, worms, Trojan Horses, cancelbots • installation of ...
... factory-related defect, and is therefore not entitled to a warranty related repair, replacement or adjustment, it is equipped with SYNC, the New Vehicle Limited Warranty does not cover repairs under or over inflation, tire chain use such as when stuck in service, regardless of your ...the first 12 months or 18,000 miles in service, whichever occurs first SYNC Hands-Free Communications and Entertainment System If your vehicle is Ford policy nonetheless to alter functionality or capability • computer or internet viruses, bugs, worms, Trojan Horses, cancelbots • installation of ...
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...to the failure of time with the result that the actual mileage cannot be determined • vehicles that are not equipped with the Ford Ambulance Prep Package, see important information about conversions (page 36) • converted ambulances that have ever been labeled or branded as ...dismantled, fire, flood, junk, rebuilt, reconstructed, or salvaged; Any damage caused to Ford components due to limousines. Other Items or Conditions Not Covered The New Vehicle Limited Warranty does not cover: • vehicles that have had the odometer disconnected, altered, or ...
...to the failure of time with the result that the actual mileage cannot be determined • vehicles that are not equipped with the Ford Ambulance Prep Package, see important information about conversions (page 36) • converted ambulances that have ever been labeled or branded as ...dismantled, fire, flood, junk, rebuilt, reconstructed, or salvaged; Any damage caused to Ford components due to limousines. Other Items or Conditions Not Covered The New Vehicle Limited Warranty does not cover: • vehicles that have had the odometer disconnected, altered, or ...
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...repair has failed during the warranty coverage period, Ford will provide a refund for further details. 16 Ford Motor Company reserves the right to the nearest Ford Motor Company dealership. 4. VIRGIN ISLANDS) Your vehicle is separate from the New Vehicle Limited Warranty. For emergency roadside assistance, call...dealership if within 100 feet of a paved or county-maintained road) The Roadside Assistance Program is covered by another Ford warranty, Ford will cover towing to modify or discontinue Roadside Assistance at the warranty start date and lasts for the vehicle disablement...
...repair has failed during the warranty coverage period, Ford will provide a refund for further details. 16 Ford Motor Company reserves the right to the nearest Ford Motor Company dealership. 4. VIRGIN ISLANDS) Your vehicle is separate from the New Vehicle Limited Warranty. For emergency roadside assistance, call...dealership if within 100 feet of a paved or county-maintained road) The Roadside Assistance Program is covered by another Ford warranty, Ford will cover towing to modify or discontinue Roadside Assistance at the warranty start date and lasts for the vehicle disablement...
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..., Connecticut, Maine, Maryland, Massachusetts, Oregon, Rhode Island, and Vermont. - * Subject to change : California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island or Vermont. Excludes incomplete trucks, trucks with a seating capacity either over twelve persons total or over 8,500 pounds GVWR up to...include the following states, subject to change , the following states have extended coverage on the VECI label and is registered in New York) - Medium-Duty Vehicles (over nine persons rearward of the driver's seat, or trucks with an open cargo area of...
..., Connecticut, Maine, Maryland, Massachusetts, Oregon, Rhode Island, and Vermont. - * Subject to change : California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island or Vermont. Excludes incomplete trucks, trucks with a seating capacity either over twelve persons total or over 8,500 pounds GVWR up to...include the following states, subject to change , the following states have extended coverage on the VECI label and is registered in New York) - Medium-Duty Vehicles (over nine persons rearward of the driver's seat, or trucks with an open cargo area of...
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...or 50,000 miles (whichever first occurs): 1. This is your vehicle at no abuse, neglect, or improper maintenance of time listed on your 2012-model vehicle. If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will repair your long-term emission control system DEFECTS ... and vehicles) (whichever first occurs): If an emissions-related part on your vehicle is defective, the part will be made by Ford. In California, new motor vehicles must warrant the emission control system on your vehicle for 7 years or 70,000 miles is defective, the part will...
...or 50,000 miles (whichever first occurs): 1. This is your vehicle at no abuse, neglect, or improper maintenance of time listed on your 2012-model vehicle. If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will repair your long-term emission control system DEFECTS ... and vehicles) (whichever first occurs): If an emissions-related part on your vehicle is defective, the part will be made by Ford. In California, new motor vehicles must warrant the emission control system on your vehicle for 7 years or 70,000 miles is defective, the part will...
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... and wear items); You may purchase Ford ESP from any Ford Motor Company dealer or visit our website at Ford-ESP.com. Ford ESP service contracts are several Ford ESP plans available in various time, distance and deductible combinations. coverage for your new car or light truck by a network... of more than 4,600 Ford Motor Company dealers. Each plan is subject to change. When you purchase Ford ESP, you purchase (such as: alternative transportation and coverage for ...
... and wear items); You may purchase Ford ESP from any Ford Motor Company dealer or visit our website at Ford-ESP.com. Ford ESP service contracts are several Ford ESP plans available in various time, distance and deductible combinations. coverage for your new car or light truck by a network... of more than 4,600 Ford Motor Company dealers. Each plan is subject to change. When you purchase Ford ESP, you purchase (such as: alternative transportation and coverage for ...
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... participate in the BBB AUTO LINE program. The arbitrator will be asked for your name and address, general information about your new vehicle, information about your case in the arbitration process. You will be scheduled so that will contact both you may participate ... is eligible, you file your dealer. mediation and arbitration. During mediation, a representative of the BBB will need to resolve them. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at 1-800-392-3673. Disputes submitted to...
... participate in the BBB AUTO LINE program. The arbitrator will be asked for your name and address, general information about your new vehicle, information about your case in the arbitration process. You will be scheduled so that will contact both you may participate ... is eligible, you file your dealer. mediation and arbitration. During mediation, a representative of the BBB will need to resolve them. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at 1-800-392-3673. Disputes submitted to...
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... may be voided, and the vehicle modifier may be extended beyond its limitations or if it's GVWR exceeds the weight limitations, then the New Vehicle Limited Warranty is voided, any Ford Extended Service Plan (ESP) contract is equipped with the Limousine Builder's Package (17L) may determine whether the ambulance manufacturer has followed...
... may be voided, and the vehicle modifier may be extended beyond its limitations or if it's GVWR exceeds the weight limitations, then the New Vehicle Limited Warranty is voided, any Ford Extended Service Plan (ESP) contract is equipped with the Limousine Builder's Package (17L) may determine whether the ambulance manufacturer has followed...
Tire Warranty 2nd Printing
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Tire Warranty Guide Contents: New Vehicle Limited Warranty BFGoodrichா Continental and General Goodyear and Dunlop Hankook Kumho Maxxisா Michelinா Pirelli Uniroyalா Tire Safety Information 1 2 8 15 21 25 29 35 44 48 53
Tire Warranty Guide Contents: New Vehicle Limited Warranty BFGoodrichா Continental and General Goodyear and Dunlop Hankook Kumho Maxxisா Michelinா Pirelli Uniroyalா Tire Safety Information 1 2 8 15 21 25 29 35 44 48 53
Tire Warranty 2nd Printing
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... separate tire warranty that are authorized by the tire manufacturer's authorized service center. In certain instances, Ford may also provide you should present your new vehicle. You will use Ford or Motorcraft parts or remanufactured or other parts that may be charged a prorated amount for refund consideration... for 100% of labor costs and on a pro rata adjustment basis for parts. (See the reimbursement schedule below). Ford, Lincoln, and Mercury New Vehicle Limited Warranty: One or more separate warranties apply to tires on your paid invoice detailing the nature of the charges...
... separate tire warranty that are authorized by the tire manufacturer's authorized service center. In certain instances, Ford may also provide you should present your new vehicle. You will use Ford or Motorcraft parts or remanufactured or other parts that may be charged a prorated amount for refund consideration... for 100% of labor costs and on a pro rata adjustment basis for parts. (See the reimbursement schedule below). Ford, Lincoln, and Mercury New Vehicle Limited Warranty: One or more separate warranties apply to tires on your paid invoice detailing the nature of the charges...