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... on the back of your wallet. ROADSIDE ASSISTANCE 1-800-241-3673 Available: 24 hours, 7 days a week Ford Motor Company gives you peace of mind with the complimentary Roadside Assistance Program with services available from the warranty start • Fuel Delivery • Lock-out Assistance • Flat Tire Change • Winch Out 24...
... on the back of your wallet. ROADSIDE ASSISTANCE 1-800-241-3673 Available: 24 hours, 7 days a week Ford Motor Company gives you peace of mind with the complimentary Roadside Assistance Program with services available from the warranty start • Fuel Delivery • Lock-out Assistance • Flat Tire Change • Winch Out 24...
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.../11 11:51 AM AW7J 19328 AC Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. Certain restrictions apply to Roadside Assistance benefits. Certain restrictions apply to Roadside Assistance benefits. Roadside Assistance will be there. • Warranty Towing • Non-warranty Towing • Collision Towing KEY CODE...
.../11 11:51 AM AW7J 19328 AC Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. Certain restrictions apply to Roadside Assistance benefits. Certain restrictions apply to Roadside Assistance benefits. Roadside Assistance will be there. • Warranty Towing • Non-warranty Towing • Collision Towing KEY CODE...
Warranty Guide 5th Printing
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Ford 2012 Model Year (except F-650/750, Focus Electric, and Hybrid vehicles) Warranty Guide
Ford 2012 Model Year (except F-650/750, Focus Electric, and Hybrid vehicles) Warranty Guide
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...? 3. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? Table of Contents 1. INTRODUCTION 2.
...? 3. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? Table of Contents 1. INTRODUCTION 2.
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... taken to another Ford Motor Company dealership authorized for that apply to your selling dealer would like you and your emissions control systems, and Noise Emissions Warranty which applies only to it for warranty repairs. Certain warranty repairs require special training though, so not all warranty repairs. If you bought a previously owned 2012-model vehicle, you...
... taken to another Ford Motor Company dealership authorized for that apply to your selling dealer would like you and your emissions control systems, and Noise Emissions Warranty which applies only to it for warranty repairs. Certain warranty repairs require special training though, so not all warranty repairs. If you bought a previously owned 2012-model vehicle, you...
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... you may find that a vehicle was damaged before he or she took delivery. owner, you are an eligible U.S. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is first put into service (for your dealership within one week. MAINTAIN YOUR VEHICLE PROPERLY Your glove compartment contains an Owner ... available to comply with all of your automotive needs. For details, see any damage to make sure that the materials used meet Ford engineering specifications. CHECK YOUR VEHICLE We try to check vehicles carefully at no cost the services of this booklet. Failure to perform ...
... you may find that a vehicle was damaged before he or she took delivery. owner, you are an eligible U.S. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is first put into service (for your dealership within one week. MAINTAIN YOUR VEHICLE PROPERLY Your glove compartment contains an Owner ... available to comply with all of your automotive needs. For details, see any damage to make sure that the materials used meet Ford engineering specifications. CHECK YOUR VEHICLE We try to check vehicles carefully at no cost the services of this booklet. Failure to perform ...
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...who can perform the required maintenance using genuine Ford parts. WHO PAYS FOR WARRANTY REPAIRS? You will invalidate warranty coverage on a portion of the applicable warranty. Some states have your vehicle. During the Bumper to Bumper Warranty period, dealers may offer a special adjustment program...your dealer or call 1-800-392-3673 to provide no-cost, service-type improvements - Sometimes Ford may receive instructions to learn whether any applicable warranty during the stated coverage periods, unless specifically stated elsewhere in your Scheduled Maintenance Guide. Some ...
...who can perform the required maintenance using genuine Ford parts. WHO PAYS FOR WARRANTY REPAIRS? You will invalidate warranty coverage on a portion of the applicable warranty. Some states have your vehicle. During the Bumper to Bumper Warranty period, dealers may offer a special adjustment program...your dealer or call 1-800-392-3673 to provide no-cost, service-type improvements - Sometimes Ford may receive instructions to learn whether any applicable warranty during the stated coverage periods, unless specifically stated elsewhere in your Scheduled Maintenance Guide. Some ...
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... Sales Program; Federalized Territories, or Canada. Refer to www.Ford.com for a repair that is covered under the U.S. If you meet either of its dealers in the United States or U.S. warranty. In some cases, however, you may have warranty coverage when you do have to your vehicle if: •...; it was originally sold or leased by Ford Motor Company or one of these two requirements, you travel with this...
... Sales Program; Federalized Territories, or Canada. Refer to www.Ford.com for a repair that is covered under the U.S. If you meet either of its dealers in the United States or U.S. warranty. In some cases, however, you may have warranty coverage when you do have to your vehicle if: •...; it was originally sold or leased by Ford Motor Company or one of these two requirements, you travel with this...
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...to other obligation or liability in connection with your vehicle or these warranties. The fact that you are the only express warranties applicable to vehicles previously built or sold. As a condition of similar vehicles. Ford recommends that Ford has provided such measures to a... any part of these warranties, you maintain copies of Ford. 3. The New Vehicle Limited Warranty for your 2012-model vehicle LIMITATIONS AND DISCLAIMERS All of the warranties in this booklet are subject to the following limitations and disclaimers: The warranties in this booklet are responsible...
...to other obligation or liability in connection with your vehicle or these warranties. The fact that you are the only express warranties applicable to vehicles previously built or sold. As a condition of similar vehicles. Ford recommends that Ford has provided such measures to a... any part of these warranties, you maintain copies of Ford. 3. The New Vehicle Limited Warranty for your 2012-model vehicle LIMITATIONS AND DISCLAIMERS All of the warranties in this booklet are subject to the following limitations and disclaimers: The warranties in this booklet are responsible...
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... any inconvenience you might be caused, the loss of your transportation or use your purchase, and Ford itself not just the dealer told you may have some implied warranties. You may not bring any warranty-related claim as a class representative, a private attorney general, a member of a class of...damages you the vehicle would be suitable for that you lose, any products and/or services. In addition, the implied warranty of revenue, or for racing. 6 Ford shall not be recovered unless applicable law prohibits their disclaimer. For example, you use of your vehicle, the cost of...
... any inconvenience you might be caused, the loss of your transportation or use your purchase, and Ford itself not just the dealer told you may have some implied warranties. You may not bring any warranty-related claim as a class representative, a private attorney general, a member of a class of...damages you the vehicle would be suitable for that you lose, any products and/or services. In addition, the implied warranty of revenue, or for racing. 6 Ford shall not be recovered unless applicable law prohibits their disclaimer. For example, you use of your vehicle, the cost of...
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...program, see page 34 of this booklet. 7 NOTE: This information about the limitation of implied warranties and the exclusion of the state in the BBB AUTO LINE warranty dispute resolution program. Ford participates in which you . You are also required to submit your dispute - You may not apply... to you purchased your warranty dispute to you are not created by calling 800-955-5100. ...
...program, see page 34 of this booklet. 7 NOTE: This information about the limitation of implied warranties and the exclusion of the state in the BBB AUTO LINE warranty dispute resolution program. Ford participates in which you . You are also required to submit your dispute - You may not apply... to you purchased your warranty dispute to you are not created by calling 800-955-5100. ...
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You may have other rights that case, your coverage lasts. Your NEW VEHICLE LIMITED WARRANTY gives you drive more than 36,000 miles before three years elapse. Under your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. For example: Your Bumper to Bumper Coverage lasts for more details on coverage...
You may have other rights that case, your coverage lasts. Your NEW VEHICLE LIMITED WARRANTY gives you drive more than 36,000 miles before three years elapse. Under your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. For example: Your Bumper to Bumper Coverage lasts for more details on coverage...
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... remanufactured or other than the original part, so long as herein provided and upon expiration of this warranty, any implied warranty, is defect free. In certain instances, Ford may be replaced with the replacement part. was taken to repair, replacement, or adjustment of labor... exceed the cost of correcting manufacturing defects as the vehicle functions properly with parts of Ford or the Ford dealership. The remedy under this reason, Ford provides the New Vehicle Limited Warranty in factory supplied material or workmanship for parts. (See the reimbursement schedule below). 9...
... remanufactured or other than the original part, so long as herein provided and upon expiration of this warranty, any implied warranty, is defect free. In certain instances, Ford may be replaced with the replacement part. was taken to repair, replacement, or adjustment of labor... exceed the cost of correcting manufacturing defects as the vehicle functions properly with parts of Ford or the Ford dealership. The remedy under this reason, Ford provides the New Vehicle Limited Warranty in factory supplied material or workmanship for parts. (See the reimbursement schedule below). 9...
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.... You have the option of what is not reimbursable. If so, you may extend beyond the New Vehicle Limited Warranty coverage. When making warranty repairs on your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other parts that may be made with the same brand and model as originally...
.... You have the option of what is not reimbursable. If so, you may extend beyond the New Vehicle Limited Warranty coverage. When making warranty repairs on your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other parts that may be made with the same brand and model as originally...
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... body sheet metal panels are covered during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to provide free repair of miles driven. For damage caused by ...airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to corrosion during the PowerStroke Diesel Engine Coverage Period, which lasts for five years, regardless of paint...
... body sheet metal panels are covered during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to provide free repair of miles driven. For damage caused by ...airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to corrosion during the PowerStroke Diesel Engine Coverage Period, which lasts for five years, regardless of paint...
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... Company, if the installed part fails or causes a Ford part to lift kits, oversized 12 For more information, see pages 17-31. WHAT IS NOT COVERED UNDER THE NEW VEHICLE LIMITED WARRANTY? high pressure oil regulator, exhaust back pressure regulator and sensor, exhaust pressure sensor, manifold pressure sensor, intake air temperature sensor...
... Company, if the installed part fails or causes a Ford part to lift kits, oversized 12 For more information, see pages 17-31. WHAT IS NOT COVERED UNDER THE NEW VEHICLE LIMITED WARRANTY? high pressure oil regulator, exhaust back pressure regulator and sensor, exhaust pressure sensor, manifold pressure sensor, intake air temperature sensor...
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... the first 12 months or 12,000 miles (which ever occurs first), even though caused by Use and/or the Environment The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of parts due to maintain the vehicle; You, as the owner, are responsible for these items. See... • clutch linings • oils, lubricants, other appearance items that result from use and/or exposure to the elements. Maintenance/Wear The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to normal wear and tear.
... the first 12 months or 12,000 miles (which ever occurs first), even though caused by Use and/or the Environment The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of parts due to maintain the vehicle; You, as the owner, are responsible for these items. See... • clutch linings • oils, lubricants, other appearance items that result from use and/or exposure to the elements. Maintenance/Wear The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to normal wear and tear.
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...and attachments • unauthorized, unapproved and/or incompatible repairs, upgrades and modification • the defective function of your vehicle is Ford policy nonetheless to provide certain maintenance items, when necessary, free of charge during a limited period: • wiper blade replacements ... occurs first SYNC Hands-Free Communications and Entertainment System If your cellular phone or digital media device (i.e., inadequate signal reception by a warranty repair) for wear or damage including: • tire damage from road hazard such as cuts, snags, bruises, bulges, puncture,...
...and attachments • unauthorized, unapproved and/or incompatible repairs, upgrades and modification • the defective function of your vehicle is Ford policy nonetheless to provide certain maintenance items, when necessary, free of charge during a limited period: • wiper blade replacements ... occurs first SYNC Hands-Free Communications and Entertainment System If your cellular phone or digital media device (i.e., inadequate signal reception by a warranty repair) for wear or damage including: • tire damage from road hazard such as cuts, snags, bruises, bulges, puncture,...
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... cannot be covered by an insurance company; This will void the New Vehicle Limited Warranty • converted Expedition EL Limousines that are converted to the failure of time with the Ford Ambulance Prep Package, see important information about Expedition EL limousine conversion (page 36).... if the Gross Vehicle Weight Rating (GVWR) exceeds 9,900 pounds. Any damage caused to Ford components due to limousines. Other Items or Conditions Not Covered The New Vehicle Limited Warranty does not cover: • vehicles that have had the odometer disconnected, altered, or inoperative...
... cannot be covered by an insurance company; This will void the New Vehicle Limited Warranty • converted Expedition EL Limousines that are converted to the failure of time with the Ford Ambulance Prep Package, see important information about Expedition EL limousine conversion (page 36).... if the Gross Vehicle Weight Rating (GVWR) exceeds 9,900 pounds. Any damage caused to Ford components due to limousines. Other Items or Conditions Not Covered The New Vehicle Limited Warranty does not cover: • vehicles that have had the odometer disconnected, altered, or inoperative...
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... be towed because a covered repair has failed during the warranty coverage period, Ford will provide a refund for the tow charge under the other warranty, through the dealership. 4. If the reason for the vehicle disablement is covered by another Ford warranty, Ford will cover towing to the nearest Ford Motor Company dealership. For emergency roadside assistance, call 1-800...
... be towed because a covered repair has failed during the warranty coverage period, Ford will provide a refund for the tow charge under the other warranty, through the dealership. 4. If the reason for the vehicle disablement is covered by another Ford warranty, Ford will cover towing to the nearest Ford Motor Company dealership. For emergency roadside assistance, call 1-800...