Roadside Assistance Card 1st Printing
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...collision tows FOR COMPLIMENTARY HELP CALL 1-800-241-3673 Quick access to the information below will get help to worry. FREE. Ford Motor Company reserves the right to Roadside Assistance benefits. Certain restrictions apply to modify or discontinue Roadside Assistance at any time....be there. • Warranty Towing • Non-warranty Towing • Collision Towing KEY CODE # VIN# • Free Roadside Assistance is the customer's responsibility. FUEL DELIVERY You ran out of California, Inc., Thousand Oaks, CA*. • If traveling in Canada, please call 1-800-665-2006...
...collision tows FOR COMPLIMENTARY HELP CALL 1-800-241-3673 Quick access to the information below will get help to worry. FREE. Ford Motor Company reserves the right to Roadside Assistance benefits. Certain restrictions apply to modify or discontinue Roadside Assistance at any time....be there. • Warranty Towing • Non-warranty Towing • Collision Towing KEY CODE # VIN# • Free Roadside Assistance is the customer's responsibility. FUEL DELIVERY You ran out of California, Inc., Thousand Oaks, CA*. • If traveling in Canada, please call 1-800-665-2006...
Warranty Guide 5th Printing
Page 2
...or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center. In the United States: Ford Motor Company Customer Relationship Center P.O. Virgin Islands, Central America, the Caribbean, and Israel: Ford Motor Company Ford Export Operations Attention: Customer Relations 1555 Fairlane... Caparra Heights Station San Juan, PR 00922-1957 Telephone: (800) 841-FORD (3673) Fax: (313) 390-0804 E-mail: prcac@ford.com www.ford.com.pr In Middle East: Ford Middle East Customer Relationship Center P.O. Virgin Islands, please feel free to call our Toll-Free...
...or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center. In the United States: Ford Motor Company Customer Relationship Center P.O. Virgin Islands, Central America, the Caribbean, and Israel: Ford Motor Company Ford Export Operations Attention: Customer Relations 1555 Fairlane... Caparra Heights Station San Juan, PR 00922-1957 Telephone: (800) 841-FORD (3673) Fax: (313) 390-0804 E-mail: prcac@ford.com www.ford.com.pr In Middle East: Ford Middle East Customer Relationship Center P.O. Virgin Islands, please feel free to call our Toll-Free...
Warranty Guide 5th Printing
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...INTRODUCTION 2. What Is Not Covered? 4. What Is Not Covered? 6. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? Virgin Islands) 5. What Is Not Covered? 1 2 2 2 2 2 3 4 5 5 8 ...In Other Countries? 3. CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? IN ADDITION...
...INTRODUCTION 2. What Is Not Covered? 4. What Is Not Covered? 6. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? Virgin Islands) 5. What Is Not Covered? 1 2 2 2 2 2 3 4 5 5 8 ...In Other Countries? 3. CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? IN ADDITION...
Warranty Guide 5th Printing
Page 6
...you to return to another dealer. If you bought a previously owned 2012-model vehicle, you and your vehicle begins with quality protection and service. Our commitment to you are authorized to another Ford Motor Company dealership authorized for any remaining warranty coverages. When you ...Vehicle Weight Rating (pages 17-32). 1 This booklet explains in detail the warranty coverages that service, but you , then contact the Customer Relationship Center at 1-800-392-3673. Certain warranty repairs require special training though, so not all dealers are eligible for warranty repairs....
...you to return to another dealer. If you bought a previously owned 2012-model vehicle, you and your vehicle begins with quality protection and service. Our commitment to you are authorized to another Ford Motor Company dealership authorized for any remaining warranty coverages. When you ...Vehicle Weight Rating (pages 17-32). 1 This booklet explains in detail the warranty coverages that service, but you , then contact the Customer Relationship Center at 1-800-392-3673. Certain warranty repairs require special training though, so not all dealers are eligible for warranty repairs....
Warranty Guide 5th Printing
Page 7
...receive when you sell or trade your vehicle, and is important in allowing your responsibility to assist you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is your vehicle to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past... us, and a customer may find that a vehicle was damaged before he or she took delivery. Failure to check vehicles carefully at no cost ...
...receive when you sell or trade your vehicle, and is important in allowing your responsibility to assist you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is your vehicle to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past... us, and a customer may find that a vehicle was damaged before he or she took delivery. Failure to check vehicles carefully at no cost ...
Warranty Guide 5th Printing
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...you meet either of its dealers in a foreign country or U.S. You should present this booklet apply to www.Ford.com for additional customer assistance reference information. 4 The New Vehicle Limited Warranty and the Emissions Warranties described in the United States, U.S. ...Refer to your vehicle if: • it was originally purchased through the Ford Export Operations Military Sales Program; Federalized Territories...
...you meet either of its dealers in a foreign country or U.S. You should present this booklet apply to www.Ford.com for additional customer assistance reference information. 4 The New Vehicle Limited Warranty and the Emissions Warranties described in the United States, U.S. ...Refer to your vehicle if: • it was originally purchased through the Ford Export Operations Military Sales Program; Federalized Territories...
Warranty Guide 5th Printing
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... : • alterations or modifications of the vehicle, including the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for ...certified emissions part) or any part (Ford or non-Ford) designed for off-road use only installed after the vehicle leaves the control of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • ...
... : • alterations or modifications of the vehicle, including the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for ...certified emissions part) or any part (Ford or non-Ford) designed for off-road use only installed after the vehicle leaves the control of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • ...
Warranty Guide 5th Printing
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...; Jump starts • Lock-out assistance (replacement key cost is customer responsibility) • Winching (vehicle must be within 35 miles • Flat tire change (vehicle must be covered by the complimentary Ford Roadside Assistance Program (unless you need towing beyond the five years or...maintained road) The Roadside Assistance Program is later found to be towed because a covered repair has failed during the warranty coverage period, Ford will provide a refund for five years or 60,000 miles (whichever occurs first). In addition ...ROADSIDE SERVICE ASSISTANCE (UNITED STATES, ...
...; Jump starts • Lock-out assistance (replacement key cost is customer responsibility) • Winching (vehicle must be within 35 miles • Flat tire change (vehicle must be covered by the complimentary Ford Roadside Assistance Program (unless you need towing beyond the five years or...maintained road) The Roadside Assistance Program is later found to be towed because a covered repair has failed during the warranty coverage period, Ford will provide a refund for five years or 60,000 miles (whichever occurs first). In addition ...ROADSIDE SERVICE ASSISTANCE (UNITED STATES, ...
Warranty Guide 5th Printing
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... will be completed in your vehicle is your emission control system PERFORMANCE WARRANTY. Ford Motor Company recommends that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of California Air Resources Board...WARRANTY. 2. The warranty repairs should also be aware that you warranty coverage if your vehicle or a part has failed due to a Ford Motor Company dealer as soon as a problem exists. If your vehicle fails a Smog Check inspection, all receipts covering maintenance on your ...
... will be completed in your vehicle is your emission control system PERFORMANCE WARRANTY. Ford Motor Company recommends that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of California Air Resources Board...WARRANTY. 2. The warranty repairs should also be aware that you warranty coverage if your vehicle or a part has failed due to a Ford Motor Company dealer as soon as a problem exists. If your vehicle fails a Smog Check inspection, all receipts covering maintenance on your ...
Warranty Guide 5th Printing
Page 36
... that you decide to use non-Ford parts. For vehicles within the warranty period, Ford will find these instructions in performance, quality, and durability. The maintenance, replacement, or repair of a warranty matter, see Customer Assistance, on the inside front cover, and ...been certified by the U.S. PROPER MAINTENANCE PRESERVES YOUR WARRANTY If you may have followed Ford's instructions on your emissions warranty coverage. CUSTOMER ASSISTANCE If you are not equivalent to Ford parts, your vehicle's emissions control systems may not work . WHAT REPLACEMENT PARTS SHOULD...
... that you decide to use non-Ford parts. For vehicles within the warranty period, Ford will find these instructions in performance, quality, and durability. The maintenance, replacement, or repair of a warranty matter, see Customer Assistance, on the inside front cover, and ...been certified by the U.S. PROPER MAINTENANCE PRESERVES YOUR WARRANTY If you may have followed Ford's instructions on your emissions warranty coverage. CUSTOMER ASSISTANCE If you are not equivalent to Ford parts, your vehicle's emissions control systems may not work . WHAT REPLACEMENT PARTS SHOULD...
Warranty Guide 5th Printing
Page 39
... application. Only) Your satisfaction is eligible, you choose to accept the BBB AUTO LINE decision, Ford must abide by calling the Ford Motor Company Customer Relationship Center at any steps you and Ford Motor Company to the BBB AUTO LINE program are not bound by the decision, but should you...try to discontinue this process at 1-800-392-3673. During mediation, a representative of ownership. The BBB AUTO LINE program consists of the Customer Assistance section, you can also be requested by the accepted decision as well. You will be scheduled so that will be mailed that ...
... application. Only) Your satisfaction is eligible, you choose to accept the BBB AUTO LINE decision, Ford must abide by calling the Ford Motor Company Customer Relationship Center at any steps you and Ford Motor Company to the BBB AUTO LINE program are not bound by the decision, but should you...try to discontinue this process at 1-800-392-3673. During mediation, a representative of ownership. The BBB AUTO LINE program consists of the Customer Assistance section, you can also be requested by the accepted decision as well. You will be scheduled so that will be mailed that ...
Warranty Guide 5th Printing
Page 40
...'s law.) In all other states where not specifically required by your vehicle. (This will give us a written notification of fuel expulsion and fires. Using a Ford vehicle without the Ford Ambulance Prep Package to : Ford Motor Company Customer Relationship Center P.O. allow owners to follow the recommendations of the purchase price, under certain circumstances. In addition...
...'s law.) In all other states where not specifically required by your vehicle. (This will give us a written notification of fuel expulsion and fires. Using a Ford vehicle without the Ford Ambulance Prep Package to : Ford Motor Company Customer Relationship Center P.O. allow owners to follow the recommendations of the purchase price, under certain circumstances. In addition...
Tire Warranty 2nd Printing
Page 15
... the current Continental/General Tire brand Limited Warranty and Policy. 13 Owner is also responsible for proper maintenance of purchase. If the customer accepts a higher-priced replacement tire, the customer will be used. Continental Tire will replace the tire pursuant to handle Continental/General Tire brand tire adjustments ("Authorized Dealer"). Owner is...
... the current Continental/General Tire brand Limited Warranty and Policy. 13 Owner is also responsible for proper maintenance of purchase. If the customer accepts a higher-priced replacement tire, the customer will be used. Continental Tire will replace the tire pursuant to handle Continental/General Tire brand tire adjustments ("Authorized Dealer"). Owner is...
Tire Warranty 2nd Printing
Page 16
... tire dealer, consult the Yellow Pages or, if for any reason local service or information is not available, call Continental/General Tire brand toll-free Customer Relations number. 7.
... tire dealer, consult the Yellow Pages or, if for any reason local service or information is not available, call Continental/General Tire brand toll-free Customer Relations number. 7.
Tire Warranty 2nd Printing
Page 22
... for proper inflation pressure, damage and treadwear. It is subjected. Akron, Ohio 44316-0001 CANADA: Call (800) 387-3288 Customer Assistance Centre 450 Kipling Avenue Toronto, Ontario M8Z 5E1 20 For maximum benefit, tires must be maintained properly to avoid tire damage... FIRST CONTACT THE NEAREST GOODYEAR or DUNLOP RETAILER • IF ADDITIONAL ASSISTANCE IS REQUIRED: UNITED STATES: Call (800) 321-2136 Customer Assistance Center Department 728 1144 East Market St. SAFETY MAINTENANCE INFORMATION Read the Tire Safety Information section in chronological time since service conditions ...
... for proper inflation pressure, damage and treadwear. It is subjected. Akron, Ohio 44316-0001 CANADA: Call (800) 387-3288 Customer Assistance Centre 450 Kipling Avenue Toronto, Ontario M8Z 5E1 20 For maximum benefit, tires must be maintained properly to avoid tire damage... FIRST CONTACT THE NEAREST GOODYEAR or DUNLOP RETAILER • IF ADDITIONAL ASSISTANCE IS REQUIRED: UNITED STATES: Call (800) 321-2136 Customer Assistance Center Department 728 1144 East Market St. SAFETY MAINTENANCE INFORMATION Read the Tire Safety Information section in chronological time since service conditions ...
Tire Warranty 2nd Printing
Page 51
... maintenance, racing, underinflation, overinflation, or other abuse; - This sealant is immune to : - UNIROYAL OFFERS THIS TREAD PUNCTURE REPLACEMENT PLAN SOLELY AS A CONVENIENCE TO ITS CUSTOMERS. Accident, fire, chemical corrosion, tire alteration or vandalism; - Date of purchase is worn off. If no proof of purchase is documented by improper storage; 49...
... maintenance, racing, underinflation, overinflation, or other abuse; - This sealant is immune to : - UNIROYAL OFFERS THIS TREAD PUNCTURE REPLACEMENT PLAN SOLELY AS A CONVENIENCE TO ITS CUSTOMERS. Accident, fire, chemical corrosion, tire alteration or vandalism; - Date of purchase is worn off. If no proof of purchase is documented by improper storage; 49...
Tire Warranty 2nd Printing
Page 62
... manner can increase the likelihood of irregular wear, even if it is true for tires, wheels and suspension or whether any alterations on the rear. CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT TRUCKS Due to their size, weight and higher center of vehicle control leading to alterations such...
... manner can increase the likelihood of irregular wear, even if it is true for tires, wheels and suspension or whether any alterations on the rear. CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT TRUCKS Due to their size, weight and higher center of vehicle control leading to alterations such...
Owner Guide 2nd Printing
Page 3
...filter(s) Part numbers Maintenance product specifications and capacities Engine data 319 327 329 332 336 338 344 361 366 367 372 Accessories Ford Extended Service Plan Scheduled Maintenance Normal scheduled maintenance and log 376 378 382 388 Index 400 The information contained in any form ... without our written permission. Table of continuous development, we reserve the right to print. Errors and omissions excepted. © Ford Motor Company 2011 3 2012 Taurus Owners Guide, 2nd Printing USA (fus) In the interest of Contents Customer Assistance Reporting safety defects (U.S.
...filter(s) Part numbers Maintenance product specifications and capacities Engine data 319 327 329 332 336 338 344 361 366 367 372 Accessories Ford Extended Service Plan Scheduled Maintenance Normal scheduled maintenance and log 376 378 382 388 Index 400 The information contained in any form ... without our written permission. Table of continuous development, we reserve the right to print. Errors and omissions excepted. © Ford Motor Company 2011 3 2012 Taurus Owners Guide, 2nd Printing USA (fus) In the interest of Contents Customer Assistance Reporting safety defects (U.S.
Owner Guide 2nd Printing
Page 21
... by the message center and according to cycle through the following : 1. OIL LIFE 2. DOOR AJAR STATUS 4. USE ONLY RECOMMENDED ENGINE OILS. 21 2012 Taurus Owners Guide, 2nd Printing USA (fus) To operate, do the following systems and provide a status of the Info menu items. System check and... vehicle feature customization Press the SETUP button repeatedly to cycle the message center through the following features: RESET FOR SYSTEM CHECK When this message appears, press ...
... by the message center and according to cycle through the following : 1. OIL LIFE 2. DOOR AJAR STATUS 4. USE ONLY RECOMMENDED ENGINE OILS. 21 2012 Taurus Owners Guide, 2nd Printing USA (fus) To operate, do the following systems and provide a status of the Info menu items. System check and... vehicle feature customization Press the SETUP button repeatedly to cycle the message center through the following features: RESET FOR SYSTEM CHECK When this message appears, press ...
Owner Guide 2nd Printing
Page 177
...vehicle off seat back if a child is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at least two minutes and verify that the airbag readiness lamp is lit, do the following: The driver and/or adult ...seat; If the airbag readiness lamp is no longer illuminated • If the airbag readiness lamp remains illuminated, this Owner's Guide. 177 2012 Taurus Owners Guide, 2nd Printing USA (fus) DO NOT attempt to follow these instructions may interfere with the front passenger seat sensing system. ...
...vehicle off seat back if a child is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at least two minutes and verify that the airbag readiness lamp is lit, do the following: The driver and/or adult ...seat; If the airbag readiness lamp is no longer illuminated • If the airbag readiness lamp remains illuminated, this Owner's Guide. 177 2012 Taurus Owners Guide, 2nd Printing USA (fus) DO NOT attempt to follow these instructions may interfere with the front passenger seat sensing system. ...