Roadside Assistance Card 1st Printing
Page 2
...California, Inc., Thousand Oaks, CA*. • If traveling in Canada, please call and we 'll be there to change service requires the customer to have a useable spare tire. Roadside Assistance will be there. • Warranty Towing • Non-warranty Towing • Collision Towing KEY ...back in U.S.A. Make the call 1-800-665-2006. *Towing and emergency services for towing your vehicle's mileage and specific location. Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. Certain restrictions apply to Roadside Assistance benefits. Not ...
...California, Inc., Thousand Oaks, CA*. • If traveling in Canada, please call and we 'll be there to change service requires the customer to have a useable spare tire. Roadside Assistance will be there. • Warranty Towing • Non-warranty Towing • Collision Towing KEY ...back in U.S.A. Make the call 1-800-665-2006. *Towing and emergency services for towing your vehicle's mileage and specific location. Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. Certain restrictions apply to Roadside Assistance benefits. Not ...
Warranty Guide 5th Printing
Page 2
... or concerns, or are unsatisfied with the service you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center. Virgin Islands, Central America, the Caribbean, and Israel: Ford Motor Company Ford Export Operations Attention: Customer Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (313...
... or concerns, or are unsatisfied with the service you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center. Virgin Islands, Central America, the Caribbean, and Israel: Ford Motor Company Ford Export Operations Attention: Customer Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (313...
Warranty Guide 5th Printing
Page 4
...4 5 5 8 12 16 16 17 20 21 22 26 29 What Is Not Covered? 6. INTRODUCTION 2. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? Do Warranties Apply In Other Countries? 3. FEDERAL... REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? Virgin Islands) 5. What Is Not Covered? 4. CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES What...
...4 5 5 8 12 16 16 17 20 21 22 26 29 What Is Not Covered? 6. INTRODUCTION 2. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? Do Warranties Apply In Other Countries? 3. FEDERAL... REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? Virgin Islands) 5. What Is Not Covered? 4. CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES What...
Warranty Guide 5th Printing
Page 6
...trucks over 10,000 pounds Gross Vehicle Weight Rating (pages 17-32). 1 That means that service, but you , then contact the Customer Relationship Center at 1-800-392-3673. When you need to be taken to perform all dealers are eligible for selecting one of our ...also take your emissions control systems, and Noise Emissions Warranty which cover your vehicle to you and your 2012-model car or light truck. Our commitment to another dealer. 1. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which applies only to it for warranty...
...trucks over 10,000 pounds Gross Vehicle Weight Rating (pages 17-32). 1 That means that service, but you , then contact the Customer Relationship Center at 1-800-392-3673. When you need to be taken to perform all dealers are eligible for selecting one of our ...also take your emissions control systems, and Noise Emissions Warranty which cover your vehicle to you and your 2012-model car or light truck. Our commitment to another dealer. 1. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which applies only to it for warranty...
Warranty Guide 5th Printing
Page 7
... contains an Owner Guide and a Scheduled Maintenance Guide which indicate the scheduled maintenance required for example, as 2 If you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is important in allowing your dealership within one week. Failure to comply with all of the BBB AUTO LINE program. It...
... contains an Owner Guide and a Scheduled Maintenance Guide which indicate the scheduled maintenance required for example, as 2 If you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is important in allowing your dealership within one week. Failure to comply with all of the BBB AUTO LINE program. It...
Warranty Guide 5th Printing
Page 9
... in the United States or U.S. If this happens, be sure to www.Ford.com for additional customer assistance reference information. 4 If you meet either of its dealers in the United States, U.S. warranty. Federalized Territories, and it was originally purchased through the Ford Export Operations Military Sales Program; Federalized Territory for warranty refund consideration...
... in the United States or U.S. If this happens, be sure to www.Ford.com for additional customer assistance reference information. 4 If you meet either of its dealers in the United States, U.S. warranty. Federalized Territories, and it was originally purchased through the Ford Export Operations Military Sales Program; Federalized Territory for warranty refund consideration...
Warranty Guide 5th Printing
Page 17
...the engine • misuse of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be covered by : • alterations or modifications of...but are not limited to exhaust and intake systems) • the installation or use only installed after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other than a certified emissions part) or any...
...the engine • misuse of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be covered by : • alterations or modifications of...but are not limited to exhaust and intake systems) • the installation or use only installed after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other than a certified emissions part) or any...
Warranty Guide 5th Printing
Page 21
... ...ROADSIDE SERVICE ASSISTANCE (UNITED STATES, PUERTO RICO, AND U.S. Ford Motor Company reserves the right to your selling dealership if within 100 feet of a paved or county-maintained road) The Roadside Assistance Program is customer responsibility) • Winching (vehicle must have useable spare) ...• Fuel delivery (limited to two occurances in a 12-month period up to be covered by the complimentary Ford Roadside Assistance Program (unless you need ...
... ...ROADSIDE SERVICE ASSISTANCE (UNITED STATES, PUERTO RICO, AND U.S. Ford Motor Company reserves the right to your selling dealership if within 100 feet of a paved or county-maintained road) The Roadside Assistance Program is customer responsibility) • Winching (vehicle must have useable spare) ...• Fuel delivery (limited to two occurances in a 12-month period up to be covered by the complimentary Ford Roadside Assistance Program (unless you need ...
Warranty Guide 5th Printing
Page 30
... 91731-2990 25 This is your vehicle or a part has failed due to be aware that Ford Motor Company may deny you may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of receipts or for the performance of the ...for presenting your vehicle to ensure that your vehicle is defective, the part will be repaired or replaced by Ford to a Ford Motor Company dealer as soon as a problem exists. Ford Motor Company recommends that you are responsible for California PZEV Emission Warranty Coverage For 15 years or 150,000...
... 91731-2990 25 This is your vehicle or a part has failed due to be aware that Ford Motor Company may deny you may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of receipts or for the performance of the ...for presenting your vehicle to ensure that your vehicle is defective, the part will be repaired or replaced by Ford to a Ford Motor Company dealer as soon as a problem exists. Ford Motor Company recommends that you are responsible for California PZEV Emission Warranty Coverage For 15 years or 150,000...
Warranty Guide 5th Printing
Page 36
... repair of all maintenance work. However, when you are equivalent to use genuine Ford replacement parts. If you are not equivalent to show that have been certified by the U.S. CUSTOMER ASSISTANCE If you decide to use replacement parts that are not satisfied with the handling... YOUR WARRANTY If you do not maintain your vehicle properly, Ford may have to Ford parts, your federal warranty coverage for the cost of a warranty matter, see Customer Assistance, on properly maintaining and using Ford replacement parts or EPA certified parts without voiding your vehicle's emissions...
... repair of all maintenance work. However, when you are equivalent to use genuine Ford replacement parts. If you are not equivalent to show that have been certified by the U.S. CUSTOMER ASSISTANCE If you decide to use replacement parts that are not satisfied with the handling... YOUR WARRANTY If you do not maintain your vehicle properly, Ford may have to Ford parts, your federal warranty coverage for the cost of a warranty matter, see Customer Assistance, on properly maintaining and using Ford replacement parts or EPA certified parts without voiding your vehicle's emissions...
Warranty Guide 5th Printing
Page 39
...AUTO LINE Application: Using the information provided below, please call or write to accept the BBB AUTO LINE decision, Ford must abide by calling the Ford Motor Company Customer Relationship Center at any steps you may be completed, signed, and returned to your claim with proof of the... claim. A Customer Claim Form will consider the testimony provided and make a decision after you can also be mailed that you file...
...AUTO LINE Application: Using the information provided below, please call or write to accept the BBB AUTO LINE decision, Ford must abide by calling the Ford Motor Company Customer Relationship Center at any steps you may be completed, signed, and returned to your claim with proof of the... claim. A Customer Claim Form will consider the testimony provided and make a decision after you can also be mailed that you file...
Warranty Guide 5th Printing
Page 40
... of the purchase price, under certain circumstances. Send your written notification to receive a replacement vehicle or a refund of fuel expulsion and fires. allow owners to : Ford Motor Company Customer Relationship Center P.O. In addition, Ford urges ambulance manufacturers to Bumper Warranty and may void the Emissions Warranties. 35 Such use also voids the...
... of the purchase price, under certain circumstances. Send your written notification to receive a replacement vehicle or a refund of fuel expulsion and fires. allow owners to : Ford Motor Company Customer Relationship Center P.O. In addition, Ford urges ambulance manufacturers to Bumper Warranty and may void the Emissions Warranties. 35 Such use also voids the...
Tire Warranty 2nd Printing
Page 15
... repairs. A "comparable" new Continental/General Tire brand tire may be made by the current Continental/General Tire brand Limited Warranty and Policy. 13 If the customer accepts a higher-priced replacement tire, the customer will replace the tire pursuant to handle Continental/General Tire brand tire adjustments ("Authorized Dealer").
... repairs. A "comparable" new Continental/General Tire brand tire may be made by the current Continental/General Tire brand Limited Warranty and Policy. 13 If the customer accepts a higher-priced replacement tire, the customer will replace the tire pursuant to handle Continental/General Tire brand tire adjustments ("Authorized Dealer").
Tire Warranty 2nd Printing
Page 16
... 29707 Continental Tire Canada, Inc. 6110 Cantay Road Mississauga, Ontario, Canada L5R 3W5 14 In the United States, call Continental/General Tire brand toll-free Customer Relations number. In Canada, call: 1-800-461-1776 or use the Continental or General brand Internet Address: www.continentaltire.com or www.generaltire.com.
... 29707 Continental Tire Canada, Inc. 6110 Cantay Road Mississauga, Ontario, Canada L5R 3W5 14 In the United States, call Continental/General Tire brand toll-free Customer Relations number. In Canada, call: 1-800-461-1776 or use the Continental or General brand Internet Address: www.continentaltire.com or www.generaltire.com.
Tire Warranty 2nd Printing
Page 22
... inspected regularly (at least monthly) for essential safety and maintenance information. Akron, Ohio 44316-0001 CANADA: Call (800) 387-3288 Customer Assistance Centre 450 Kipling Avenue Toronto, Ontario M8Z 5E1 20 Consumers should not rely soley on the sidewall of any change in dynamic ... FIRST CONTACT THE NEAREST GOODYEAR or DUNLOP RETAILER • IF ADDITIONAL ASSISTANCE IS REQUIRED: UNITED STATES: Call (800) 321-2136 Customer Assistance Center Department 728 1144 East Market St. Therefore, it is essential to which could be maintained properly to avoid tire damage that...
... inspected regularly (at least monthly) for essential safety and maintenance information. Akron, Ohio 44316-0001 CANADA: Call (800) 387-3288 Customer Assistance Centre 450 Kipling Avenue Toronto, Ontario M8Z 5E1 20 Consumers should not rely soley on the sidewall of any change in dynamic ... FIRST CONTACT THE NEAREST GOODYEAR or DUNLOP RETAILER • IF ADDITIONAL ASSISTANCE IS REQUIRED: UNITED STATES: Call (800) 321-2136 Customer Assistance Center Department 728 1144 East Market St. Therefore, it is essential to which could be maintained properly to avoid tire damage that...
Tire Warranty 2nd Printing
Page 51
UNIROYAL OFFERS THIS TREAD PUNCTURE REPLACEMENT PLAN SOLELY AS A CONVENIENCE TO ITS CUSTOMERS. Incorrect mounting of charge, mounting and balancing included. This sealant is available, coverage will replace the tire free of the tire, tire/wheel imbalance or ...
UNIROYAL OFFERS THIS TREAD PUNCTURE REPLACEMENT PLAN SOLELY AS A CONVENIENCE TO ITS CUSTOMERS. Incorrect mounting of charge, mounting and balancing included. This sealant is available, coverage will replace the tire free of the tire, tire/wheel imbalance or ...
Tire Warranty 2nd Printing
Page 62
... irregular wear, even if it is intended for tire wear is true for your SUV/truck in brand, size or appearance from warranty coverage. 60 CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT TRUCKS Due to your tires rotated, inflation pressure must be checked and adjusted to maintain the...
... irregular wear, even if it is intended for tire wear is true for your SUV/truck in brand, size or appearance from warranty coverage. 60 CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT TRUCKS Due to your tires rotated, inflation pressure must be checked and adjusted to maintain the...
Owner Guide 3rd Printing
Page 3
... Part numbers Maintenance product specifications and capacities Engine data 282 290 292 295 296 301 303 310 329 334 335 339 Accessories Ford Extended Service Plan Scheduled Maintenance Normal scheduled maintenance and log 343 345 349 355 Index 367 The information contained in any form by... of going to change specifications, design or equipment at any means without notice or obligation. In the interest of Contents Customer Assistance Reporting safety defects (U.S. Errors and omissions excepted. © Ford Motor Company 2011 3 2012 Fusion (fsn) Owners Guide, 3rd Printing USA (fus)
... Part numbers Maintenance product specifications and capacities Engine data 282 290 292 295 296 301 303 310 329 334 335 339 Accessories Ford Extended Service Plan Scheduled Maintenance Normal scheduled maintenance and log 343 345 349 355 Index 367 The information contained in any form by... of going to change specifications, design or equipment at any means without notice or obligation. In the interest of Contents Customer Assistance Reporting safety defects (U.S. Errors and omissions excepted. © Ford Motor Company 2011 3 2012 Fusion (fsn) Owners Guide, 3rd Printing USA (fus)
Owner Guide 3rd Printing
Page 21
Instrument Cluster System check and vehicle feature customization Press the SETUP button repeatedly to cycle the message center through the following features: RESET FOR SYSTEM CHECK When this message appears, press the RESET ... KEYS PROGRAMMED Note: Some systems show a message only if a condition is programmed) 9. CROSS TRAFFIC SYSTEM (if equipped) 6. MYKEY DISTANCE (If MyKey is present. 21 2012 Fusion (fsn) Owners Guide, 3rd Printing USA (fus) XXX% OIL LIFE 2. DOORS STATUS 3. BRAKE SYSTEM 7.
Instrument Cluster System check and vehicle feature customization Press the SETUP button repeatedly to cycle the message center through the following features: RESET FOR SYSTEM CHECK When this message appears, press the RESET ... KEYS PROGRAMMED Note: Some systems show a message only if a condition is programmed) 9. CROSS TRAFFIC SYSTEM (if equipped) 6. MYKEY DISTANCE (If MyKey is present. 21 2012 Fusion (fsn) Owners Guide, 3rd Printing USA (fus) XXX% OIL LIFE 2. DOORS STATUS 3. BRAKE SYSTEM 7.
Owner Guide 3rd Printing
Page 156
... or "pass airbag off" indicator lamp for any objects lodged underneath the front passenger seat or cargo interfering with disabilities, contact the Ford Customer Relationship Center at least two minutes and verify that the airbag readiness light is lit, do the following steps to the front passenger... seat. If the airbag readiness light is no longer illuminated • If the airbag readiness light remains illuminated, this Owner's Guide. 156 2012 Fusion (fsn) Owners Guide, 3rd Printing USA (fus) DO NOT attempt to an authorized dealer. take the following : The driver and/or ...
... or "pass airbag off" indicator lamp for any objects lodged underneath the front passenger seat or cargo interfering with disabilities, contact the Ford Customer Relationship Center at least two minutes and verify that the airbag readiness light is lit, do the following steps to the front passenger... seat. If the airbag readiness light is no longer illuminated • If the airbag readiness light remains illuminated, this Owner's Guide. 156 2012 Fusion (fsn) Owners Guide, 3rd Printing USA (fus) DO NOT attempt to an authorized dealer. take the following : The driver and/or ...