Warranty Guide 6th Printing
Page 31
... If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be aware that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of the required maintenance listed in a reasonable amount... control system PERFORMANCE WARRANTY. For Vehicles Eligible for presenting your vehicle to a Ford Motor Company dealer as soon as a problem exists. If an emissions-related part on your vehicle, but Ford cannot deny warranty coverage solely for the lack of receipts or for the performance...
... If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be aware that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of the required maintenance listed in a reasonable amount... control system PERFORMANCE WARRANTY. For Vehicles Eligible for presenting your vehicle to a Ford Motor Company dealer as soon as a problem exists. If an emissions-related part on your vehicle, but Ford cannot deny warranty coverage solely for the lack of receipts or for the performance...
Warranty Guide 6th Printing
Page 37
... that have followed Ford's instructions on properly maintaining and using Ford replacement parts or EPA certified parts without voiding your vehicle. If you decide to use genuine Ford replacement parts. PROPER MAINTENANCE PRESERVES YOUR WARRANTY If you have not been certified by the EPA. CUSTOMER ASSISTANCE If you warranty coverage. WHAT REPLACEMENT PARTS SHOULD I USE? Ford is not responsible...
... that have followed Ford's instructions on properly maintaining and using Ford replacement parts or EPA certified parts without voiding your vehicle. If you decide to use genuine Ford replacement parts. PROPER MAINTENANCE PRESERVES YOUR WARRANTY If you have not been certified by the EPA. CUSTOMER ASSISTANCE If you warranty coverage. WHAT REPLACEMENT PARTS SHOULD I USE? Ford is not responsible...
Warranty Guide 6th Printing
Page 40
... limitations, modify procedures, or to accept the BBB AUTO LINE decision, Ford must abide by calling the Ford Motor Company Customer Relationship Center at any steps you and Ford Motor Company to : BBB AUTO LINE 4200 Wilson Boulevard, Suite 800 ...Arlington, Virginia 22203-1833 BBB AUTO LINE applications can present your warranty concerns, and any time without notice and without obligation. 34 During mediation, a representative of two parts...
... limitations, modify procedures, or to accept the BBB AUTO LINE decision, Ford must abide by calling the Ford Motor Company Customer Relationship Center at any steps you and Ford Motor Company to : BBB AUTO LINE 4200 Wilson Boulevard, Suite 800 ...Arlington, Virginia 22203-1833 BBB AUTO LINE applications can present your warranty concerns, and any time without notice and without obligation. 34 During mediation, a representative of two parts...
Tire Warranty 2nd Printing
Page 15
... of making a claim, owner is not provided, the D.O.T. (Tire Identification Number) date of manufacture will be covered by any parts or service regardless of mileage or months of Eligible Tires will be either the same tire line or the same basic construction but ...with the tire(s) to an Authorized Dealer. CONTINENTAL TIRE'S OBLIGATIONS Replacement of service. If the customer accepts a higher-priced replacement tire, the customer will be required to handle Continental/General Tire brand tire adjustments ("Authorized Dealer"). OWNER'S OBLIGATIONS To make an...
... of making a claim, owner is not provided, the D.O.T. (Tire Identification Number) date of manufacture will be covered by any parts or service regardless of mileage or months of Eligible Tires will be either the same tire line or the same basic construction but ...with the tire(s) to an Authorized Dealer. CONTINENTAL TIRE'S OBLIGATIONS Replacement of service. If the customer accepts a higher-priced replacement tire, the customer will be required to handle Continental/General Tire brand tire adjustments ("Authorized Dealer"). OWNER'S OBLIGATIONS To make an...
Diesel Maintenance Tips Customer Letter 1st Printing
Page 1
...oil change to be started at temperatures below indicates that the customer has read and understands the information above: ____ Customer Name __ _____ Vehicle Identification Number (VIN) _____ Dealership Representative Customer Signature Effective 01-20-10, Version 5 The level of ...when the "Water in Fuel Lamp" illuminates. performance modifications, programmers, modified exhaust or air intake systems) fails or causes a Ford part to Start" lamp operation. Only Motorcraft® air, fuel, and oil filters were designed specifically for reliable engine operation. Operation ...
...oil change to be started at temperatures below indicates that the customer has read and understands the information above: ____ Customer Name __ _____ Vehicle Identification Number (VIN) _____ Dealership Representative Customer Signature Effective 01-20-10, Version 5 The level of ...when the "Water in Fuel Lamp" illuminates. performance modifications, programmers, modified exhaust or air intake systems) fails or causes a Ford part to Start" lamp operation. Only Motorcraft® air, fuel, and oil filters were designed specifically for reliable engine operation. Operation ...
Diesel Supplement 5th Printing
Page 39
...system damage. the tank level is at the same time. The customer warranty may result in damage to the fuel injectors/systems. Use ...see below 32°F (0°C): If this supplement for more information. 39 2011 Diesel (eco) Supplement, 5th Printing USA (fus) If the low fuel ...driver's side of engine maintenance; Regular fuel filter changes are an important part of the engine and the second filter, inside the DFCM, is ...low fuel pressure condition was due to do not meet or exceed Ford specifications. Maintenance and Specifications LOW FUEL PRESSURE MESSAGE The engine is ...
...system damage. the tank level is at the same time. The customer warranty may result in damage to the fuel injectors/systems. Use ...see below 32°F (0°C): If this supplement for more information. 39 2011 Diesel (eco) Supplement, 5th Printing USA (fus) If the low fuel ...driver's side of engine maintenance; Regular fuel filter changes are an important part of the engine and the second filter, inside the DFCM, is ...low fuel pressure condition was due to do not meet or exceed Ford specifications. Maintenance and Specifications LOW FUEL PRESSURE MESSAGE The engine is ...
Owner Guide 4th Printing
Page 3
...compartment Engine oil Battery Engine coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data 357 366 367 371 373 375 382 401 406 407 411 Accessories Ford Extended Service Plan 415 418 3 2011 F-250/350/450/550 (f23) Owners Guide, 4th ...Printing USA (fus) Table of Contents Roadside Emergencies Getting roadside assistance Hazard flasher control Fuel pump shut-off Fuses and relays Changing tires Wheel lug nut torque Jump starting Wrecker towing 314 314 315 316 316 326 342 343 347 Customer...
...compartment Engine oil Battery Engine coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data 357 366 367 371 373 375 382 401 406 407 411 Accessories Ford Extended Service Plan 415 418 3 2011 F-250/350/450/550 (f23) Owners Guide, 4th ...Printing USA (fus) Table of Contents Roadside Emergencies Getting roadside assistance Hazard flasher control Fuel pump shut-off Fuses and relays Changing tires Wheel lug nut torque Jump starting Wrecker towing 314 314 315 316 316 326 342 343 347 Customer...
Owner Guide 4th Printing
Page 349
...dealer locator by Dealer Name, City/State, or Zip Code • Owner Guides • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories 349 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus) A reasonable time must be found online: • ... that can be performed by an authorized dealer. Customer Assistance GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. Away from home If you may have to ...
...dealer locator by Dealer Name, City/State, or Zip Code • Owner Guides • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories 349 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus) A reasonable time must be found online: • ... that can be performed by an authorized dealer. Customer Assistance GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. Away from home If you may have to ...
Owner Guide 4th Printing
Page 352
...that you can present your case in an informal setting before an impartial person. A Customer Claim Form will be scheduled so that will review the claim for settlement of the BBB...consider the testimony provided and make a decision after you file your claim with proof of two parts - If a warranty concern has not been resolved using the three-step procedure outlined earlier ...AUTO LINE PROGRAM (U.S. The arbitrator will contact both you and Ford Motor Company to explore options for eligibility under the Program Summary Guidelines. 352 2011 F-250/350/450/550 (f23) Owners Guide, 4th ...
...that you can present your case in an informal setting before an impartial person. A Customer Claim Form will be scheduled so that will review the claim for settlement of the BBB...consider the testimony provided and make a decision after you file your claim with proof of two parts - If a warranty concern has not been resolved using the three-step procedure outlined earlier ...AUTO LINE PROGRAM (U.S. The arbitrator will contact both you and Ford Motor Company to explore options for eligibility under the Program Summary Guidelines. 352 2011 F-250/350/450/550 (f23) Owners Guide, 4th ...
Owner Guide 4th Printing
Page 357
...lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A). • Use Motorcraft Custom Bright Metal Cleaner (ZC-15), available from your authorized dealer. • Remove any exterior accessories, such as antennas...lotions and insect repellents can damage any painted surface; allow the cleaner to clean bumpers and other chrome parts; if these substances come in order to eliminate water spotting. • It is available from your ...as they can scratch the chrome surface. 357 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus)
...lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A). • Use Motorcraft Custom Bright Metal Cleaner (ZC-15), available from your authorized dealer. • Remove any exterior accessories, such as antennas...lotions and insect repellents can damage any painted surface; allow the cleaner to clean bumpers and other chrome parts; if these substances come in order to eliminate water spotting. • It is available from your ...as they can scratch the chrome surface. 357 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus)
Owner Guide 4th Printing
Page 365
...Tire Cleaner (ZC-37-A) 365 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus) The high-pressure fluid could penetrate the sealed parts and cause damage. Each product is... made from packed dirt. Cleaning UNDERBODY Flush the complete underside of your vehicle. they are custom designed to fulfill your...For best results, use the following products or products of your vehicle frequently. FORD AND LINCOLN CAR CARE PRODUCTS Your authorized dealer has many quality products available to clean the ...
...Tire Cleaner (ZC-37-A) 365 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus) The high-pressure fluid could penetrate the sealed parts and cause damage. Each product is... made from packed dirt. Cleaning UNDERBODY Flush the complete underside of your vehicle. they are custom designed to fulfill your...For best results, use the following products or products of your vehicle frequently. FORD AND LINCOLN CAR CARE PRODUCTS Your authorized dealer has many quality products available to clean the ...
Owner Guide 4th Printing
Page 403
...be void for an extended period of time (30 days or more information. 403 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus) The customer warranty may result in severe engine damage. All motor vehicles and their components were engineered... and tested for more ), refer to the following maintenance recommendations to ensure your vehicle stays in exposed locations. • Touch-up raw or primed metal to prevent rust. • Cover chrome and stainless steel parts...
...be void for an extended period of time (30 days or more information. 403 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus) The customer warranty may result in severe engine damage. All motor vehicles and their components were engineered... and tested for more ), refer to the following maintenance recommendations to ensure your vehicle stays in exposed locations. • Touch-up raw or primed metal to prevent rust. • Cover chrome and stainless steel parts...
Owner Guide 4th Printing
Page 406
...-65-650 BXT-65-750 For spark plug replacement, see your vehicle, such as Motorcraft or equivalent replacement parts. Refer to the engine if such spark plugs are not used. 406 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus) Replace the spark plugs with ones that... meet Ford material and design specifications for changing the spark plugs. The customer warranty may be void for any damage to the scheduled ...
...-65-650 BXT-65-750 For spark plug replacement, see your vehicle, such as Motorcraft or equivalent replacement parts. Refer to the engine if such spark plugs are not used. 406 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus) Replace the spark plugs with ones that... meet Ford material and design specifications for changing the spark plugs. The customer warranty may be void for any damage to the scheduled ...
Owner Guide 4th Printing
Page 419
Interest free finance options available Take advantage of parts and labor - Ford ESP also offers a Premium Maintenance Plan that covers items that fits your driving lifestyle and budget. It covers regular checkups, routine inspections, preventive care ... opportunity. 419 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus) the cost of our installment payment plan, just a 10% down payment will provide you never have to worry about affording your Ford ESP Service Contract. Avoid the rising cost of your vehicle maintenance. can customize a Ford Extended Service Plan...
Interest free finance options available Take advantage of parts and labor - Ford ESP also offers a Premium Maintenance Plan that covers items that fits your driving lifestyle and budget. It covers regular checkups, routine inspections, preventive care ... opportunity. 419 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus) the cost of our installment payment plan, just a 10% down payment will provide you never have to worry about affording your Ford ESP Service Contract. Avoid the rising cost of your vehicle maintenance. can customize a Ford Extended Service Plan...
Owner Guide 4th Printing
Page 444
...Mediation/Arbitration Program ...353 D Daytime running lamps (see Speed control) ...109 Customer Assistance ...314 Ford accessories for your vehicle ...365 Ford Extended Service Plan ...418, 421 Getting assistance outside the U.S. booster seats ......209 Cleaning your vehicle engine compartment ...358 instrument panel ...361-362 interior ...363 plastic parts ...360 safety ......367-369 Engine block heater ...266 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus)
...Mediation/Arbitration Program ...353 D Daytime running lamps (see Speed control) ...109 Customer Assistance ...314 Ford accessories for your vehicle ...365 Ford Extended Service Plan ...418, 421 Getting assistance outside the U.S. booster seats ......209 Cleaning your vehicle engine compartment ...358 instrument panel ...361-362 interior ...363 plastic parts ...360 safety ......367-369 Engine block heater ...266 2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus)