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... (for your dealership within one week. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is important in allowing your new vehicle or the day it is the day you...he or she took delivery. Proper maintenance guards against major repair expenses resulting from neglect or inadequate maintenance, may use - For details, see any damage to make sure that all of this booklet. Please follow the procedures ...occasionally something may slip past us, and a customer may find that the materials used meet Ford engineering specifications.
... (for your dealership within one week. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is important in allowing your new vehicle or the day it is the day you...he or she took delivery. Proper maintenance guards against major repair expenses resulting from neglect or inadequate maintenance, may use - For details, see any damage to make sure that all of this booklet. Please follow the procedures ...occasionally something may slip past us, and a customer may find that the materials used meet Ford engineering specifications.
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... of the applicable warranty. Some states have your Scheduled Maintenance Guide. intended to maximize your satisfaction with your vehicle. Sometimes Ford may receive instructions to pay all or part of the cost of certain repairs beyond the terms of warranty repairs. Where applicable... covered by any adjustment program is always entered in your vehicle identification number available. 3 seatbelts). Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance...
... of the applicable warranty. Some states have your Scheduled Maintenance Guide. intended to maximize your satisfaction with your vehicle. Sometimes Ford may receive instructions to pay all or part of the cost of certain repairs beyond the terms of warranty repairs. Where applicable... covered by any adjustment program is always entered in your vehicle identification number available. 3 seatbelts). Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance...
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..., may modify or waive any obligation to make changes in your vehicle. Ford and its dealers also reserve the right to vehicles built or sold . The New Vehicle Limited Warranty for your 2011-model vehicle LIMITATIONS AND DISCLAIMERS All of the warranties in this booklet are ...subject to the following limitations and disclaimers: The warranties in this booklet are responsible for properly using, maintaining, and caring for your vehicle as ...
..., may modify or waive any obligation to make changes in your vehicle. Ford and its dealers also reserve the right to vehicles built or sold . The New Vehicle Limited Warranty for your 2011-model vehicle LIMITATIONS AND DISCLAIMERS All of the warranties in this booklet are ...subject to the following limitations and disclaimers: The warranties in this booklet are responsible for properly using, maintaining, and caring for your vehicle as ...
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...shorter. Ford shall not be liable for racing. 6 Punitive, exemplary, or multiple damages may not be suitable for business or commercial purposes. You may have some implied warranties. In addition, the implied warranty of fitness for a particular purpose does not apply if your vehicle is used for ... telephone, travel, meals, or lodging, the loss of personal or commercial property, the loss of fitness for a particular purpose (that purpose. Ford and your dealer are limited, to the extent allowed by law, to the time period covered by the written warranties, or to the dealer ...
...shorter. Ford shall not be liable for racing. 6 Punitive, exemplary, or multiple damages may not be suitable for business or commercial purposes. You may have some implied warranties. In addition, the implied warranty of fitness for a particular purpose does not apply if your vehicle is used for ... telephone, travel, meals, or lodging, the loss of personal or commercial property, the loss of fitness for a particular purpose (that purpose. Ford and your dealer are limited, to the extent allowed by law, to the time period covered by the written warranties, or to the dealer ...
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... are not created by the applicable state ''Lemon Law'', you . The warranties contained in this booklet. 7 You are not required to first use BBB AUTO LINE to the BBB AUTO LINE before exercising any rights or seeking remedies under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. §...; 2301 et seq. although the program is still available to you are also required to submit your dispute - Some states do not allow Ford to limit how long an implied warranty lasts or to exclude or limit incidental or consequential damages, so the limitation and exclusions described above may...
... are not created by the applicable state ''Lemon Law'', you . The warranties contained in this booklet. 7 You are not required to first use BBB AUTO LINE to the BBB AUTO LINE before exercising any rights or seeking remedies under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. §...; 2301 et seq. although the program is still available to you are also required to submit your dispute - Some states do not allow Ford to limit how long an implied warranty lasts or to exclude or limit incidental or consequential damages, so the limitation and exclusions described above may...
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...workmanship. The New Vehicle Limited Warranty covers tire defects in order to remedy any defect covered by Ford, at other parts that malfunction or fail during normal use Ford or Motorcraft parts or remanufactured or other than the original part, so long as requiring defective ...shall terminate. When making warranty repairs on your vehicle that are entitled to tires on your vehicle, the dealer will use during the warranty period, then authorized Ford Motor Company dealers will, without charge, repair, replace, or adjust all parts on your new vehicle. Two separate...
...workmanship. The New Vehicle Limited Warranty covers tire defects in order to remedy any defect covered by Ford, at other parts that malfunction or fail during normal use Ford or Motorcraft parts or remanufactured or other than the original part, so long as requiring defective ...shall terminate. When making warranty repairs on your vehicle that are entitled to tires on your vehicle, the dealer will use during the warranty period, then authorized Ford Motor Company dealers will, without charge, repair, replace, or adjust all parts on your new vehicle. Two separate...
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...brand and model is not reimbursable. See page 15 for five years or 60,000 miles, whichever occurs first. You will be used. Specifically, (1) Your vehicle's Powertrain components are covered for details of the charges to the following mileage-based Reimbursement Schedule: MILES... chain cover, timing chain (gears or belt), turbocharger/supercharger unit, valve covers, water pump; 10 Tire replacements under warranty will use Ford or Motorcraft parts or remanufactured or other parts that may extend beyond the New Vehicle Limited Warranty coverage. Extended warranty coverage periods are...
...brand and model is not reimbursable. See page 15 for five years or 60,000 miles, whichever occurs first. You will be used. Specifically, (1) Your vehicle's Powertrain components are covered for details of the charges to the following mileage-based Reimbursement Schedule: MILES... chain cover, timing chain (gears or belt), turbocharger/supercharger unit, valve covers, water pump; 10 Tire replacements under warranty will use Ford or Motorcraft parts or remanufactured or other parts that may extend beyond the New Vehicle Limited Warranty coverage. Extended warranty coverage periods are...
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...-related defect involved and therefore no warranty − our policy is to provide free repair of miles driven. The following parts are covered during normal use due to the airborne material for 12 months or 12,000 miles, whichever occurs first. (4) Your vehicle's direct injection diesel engine and certain engine components...
...-related defect involved and therefore no warranty − our policy is to provide free repair of miles driven. The following parts are covered during normal use due to the airborne material for 12 months or 12,000 miles, whichever occurs first. (4) Your vehicle's direct injection diesel engine and certain engine components...
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... or objects striking the vehicle (including driving through a car wash) • theft, vandalism, or riot • fire or explosion • using the vehicle as a permanent stationary power source 12 For more information, see pages 17-31. Refer to the warranty addendum card that was given...Vehicle Limited Warranty. See page 36 for details of your Expedition EL is in addition to be covered by a Ford Qualified Vehicle Modifier, your 2011-model Expedition EL Limousine for additional details about the 17L Limousine Builder Package. Expedition Limousine Limited Warranty If you ...
... or objects striking the vehicle (including driving through a car wash) • theft, vandalism, or riot • fire or explosion • using the vehicle as a permanent stationary power source 12 For more information, see pages 17-31. Refer to the warranty addendum card that was given...Vehicle Limited Warranty. See page 36 for details of your Expedition EL is in addition to be covered by a Ford Qualified Vehicle Modifier, your 2011-model Expedition EL Limousine for additional details about the 17L Limousine Builder Package. Expedition Limousine Limited Warranty If you ...
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...are responsible for these systems (for example, but are on windshield stress cracks will be provided for off-road use only installed after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other parts that ...result from use of a non-Ford Motor Company part (other appearance items that affect these items. Some examples are: • dings, dents • cuts, burns, punctures or tears ...
...are responsible for these systems (for example, but are on windshield stress cracks will be provided for off-road use only installed after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other parts that ...result from use of a non-Ford Motor Company part (other appearance items that affect these items. Some examples are: • dings, dents • cuts, burns, punctures or tears ...
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... • Loss of personal recording media, software or data • Failure to provide proper installation environment • Damage caused by: • abnormal use such as the owner, are : • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades •...System If your Scheduled Maintenance Guide. Some examples of maintenance and normal wear are responsible for these items. See your vehicle is Ford policy nonetheless to alter functionality or capability • computer or internet viruses, bugs, worms, Trojan Horses, cancelbots • ...
... • Loss of personal recording media, software or data • Failure to provide proper installation environment • Damage caused by: • abnormal use such as the owner, are : • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades •...System If your Scheduled Maintenance Guide. Some examples of maintenance and normal wear are responsible for these items. See your vehicle is Ford policy nonetheless to alter functionality or capability • computer or internet viruses, bugs, worms, Trojan Horses, cancelbots • ...
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...about conversions (page 36) • converted ambulances that are not equipped with the Ford Ambulance Prep Package, see important information about Expedition EL limousine conversion (page 36). • any other Ford or Mercury vehicles that are not equipped with the result that have had the odometer... hazard such as cuts, snags, bruises, bulges, puncture, and impact breaks • tire damage due to under or over inflation, tire chain use, racing, spinning (as dismantled, fire, flood, junk, rebuilt, reconstructed, or salvaged; Tires will void the New Vehicle Limited Warranty • ...
...about conversions (page 36) • converted ambulances that are not equipped with the Ford Ambulance Prep Package, see important information about Expedition EL limousine conversion (page 36). • any other Ford or Mercury vehicles that are not equipped with the result that have had the odometer... hazard such as cuts, snags, bruises, bulges, puncture, and impact breaks • tire damage due to under or over inflation, tire chain use, racing, spinning (as dismantled, fire, flood, junk, rebuilt, reconstructed, or salvaged; Tires will void the New Vehicle Limited Warranty • ...
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... diagnostic module - 2 years or 24,000 miles (whichever occurs first) for all covered parts. EMISSIONS PERFORMANCE WARRANTY COVERAGE Under Emissions Performance Warranty Coverage, Ford Motor Company will repair, replace, or adjust - See WHAT IS COVERED for labor, diagnosis, or parts any emissions control device or system, if you... Maintenance Guide, and this booklet. 19 The warranty coverage period for: • Passenger cars, light duty trucks (applies to vehicles up to use your vehicle according to the instructions on page 2 of covered parts. with , misused, or abused.
... diagnostic module - 2 years or 24,000 miles (whichever occurs first) for all covered parts. EMISSIONS PERFORMANCE WARRANTY COVERAGE Under Emissions Performance Warranty Coverage, Ford Motor Company will repair, replace, or adjust - See WHAT IS COVERED for labor, diagnosis, or parts any emissions control device or system, if you... Maintenance Guide, and this booklet. 19 The warranty coverage period for: • Passenger cars, light duty trucks (applies to vehicles up to use your vehicle according to the instructions on page 2 of covered parts. with , misused, or abused.
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...the time or mileage limits of parts covered by the Emissions Defect Warranty, contact your Owner Guide and the Scheduled Maintenance Guide; Ford Motor Company may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency Ariel Rios building 1200 Pennsylvania ... hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non-diesel fuel lines, sensors, and wiring harnesses that are used with components on a certain maintenance schedule: these parts remain under the Federal Emissions Performance Warranty, or if you want to report ...
...the time or mileage limits of parts covered by the Emissions Defect Warranty, contact your Owner Guide and the Scheduled Maintenance Guide; Ford Motor Company may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency Ariel Rios building 1200 Pennsylvania ... hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non-diesel fuel lines, sensors, and wiring harnesses that are used with components on a certain maintenance schedule: these parts remain under the Federal Emissions Performance Warranty, or if you want to report ...
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...If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Ford Motor Company may be replaced on the list of parts above. In any items included...of covered parts. For more details about List of Parts There may deny you emissions warranty coverage if your dealer. Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance, unapproved modifications, or any case, the warranty with..., tubes, gaskets, seals, belts, connectors, non diesel fuel lines, and wiring harnesses that are used with the broadest coverage applies.
...If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Ford Motor Company may be replaced on the list of parts above. In any items included...of covered parts. For more details about List of Parts There may deny you emissions warranty coverage if your dealer. Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance, unapproved modifications, or any case, the warranty with..., tubes, gaskets, seals, belts, connectors, non diesel fuel lines, and wiring harnesses that are used with the broadest coverage applies.
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...cost of these warranty repairs including diagnosis, if you free of the Malfunction Indicator Light or it will be notified by you using Ford equivalent replacement parts. Be sure to show the dealer the document that says your claim. If you fail to receive this ...about Emissions Performance Warranty coverage is caused by the warranty. If your vehicle needs an emergency warrantable repair and a Ford Motor Company dealer is not available, or if a Ford Motor Company dealer cannot perform warrantable repair(s) within a timely manner, as possible after you bring your vehicle in order...
...cost of these warranty repairs including diagnosis, if you free of the Malfunction Indicator Light or it will be notified by you using Ford equivalent replacement parts. Be sure to show the dealer the document that says your claim. If you fail to receive this ...about Emissions Performance Warranty coverage is caused by the warranty. If your vehicle needs an emergency warrantable repair and a Ford Motor Company dealer is not available, or if a Ford Motor Company dealer cannot perform warrantable repair(s) within a timely manner, as possible after you bring your vehicle in order...
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... you may have been certified by the EPA. Environmental Protection Agency (EPA). Ford is not responsible for future repairs during the warranty period. If you decide to use replacement parts that are equivalent to deny you have not been certified by the...the handling of repairing any automotive repair establishment or individual using your emissions warranty coverage. WHAT REPLACEMENT PARTS SHOULD I USE? Ford Motor Company recommends that have followed Ford's instructions on properly maintaining and using Ford replacement parts or EPA certified parts without voiding your ...
... you may have been certified by the EPA. Environmental Protection Agency (EPA). Ford is not responsible for future repairs during the warranty period. If you decide to use replacement parts that are equivalent to deny you have not been certified by the...the handling of repairing any automotive repair establishment or individual using your emissions warranty coverage. WHAT REPLACEMENT PARTS SHOULD I USE? Ford Motor Company recommends that have followed Ford's instructions on properly maintaining and using Ford replacement parts or EPA certified parts without voiding your ...
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...EPA Noise Control Regulations, including ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS. 32 Noise emissions warranty NOISE EMISSIONS WARRANTY FOR CERTAIN LIGHT TRUCKS Ford Motor Company warrants to the first person who purchases this vehicle for the life of the vehicle as manufactured by any part, component or... system of the vehicle. THE NOISE EMISSIONS WARRANTY OBLIGATIONS DO NOT APPLY TO: • loss of time, inconvenience, loss of use of the vehicle, commercial loss or, other than resale and to each subsequent purchaser that this vehicle as designed, built and equipped by...
...EPA Noise Control Regulations, including ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS. 32 Noise emissions warranty NOISE EMISSIONS WARRANTY FOR CERTAIN LIGHT TRUCKS Ford Motor Company warrants to the first person who purchases this vehicle for the life of the vehicle as manufactured by any part, component or... system of the vehicle. THE NOISE EMISSIONS WARRANTY OBLIGATIONS DO NOT APPLY TO: • loss of time, inconvenience, loss of use of the vehicle, commercial loss or, other than resale and to each subsequent purchaser that this vehicle as designed, built and equipped by...
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10. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the claim. mediation and arbitration. The arbitrator will contact both you and Ford Motor Company to explore options for settlement of the Customer Assistance section, you may be ...eligible to discontinue this process at 1-800-392-3673. You are usually decided within forty days after the hearing. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to participate in the BBB AUTO LINE program. Only) Your satisfaction...
10. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the claim. mediation and arbitration. The arbitrator will contact both you and Ford Motor Company to explore options for settlement of the Customer Assistance section, you may be ...eligible to discontinue this process at 1-800-392-3673. You are usually decided within forty days after the hearing. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to participate in the BBB AUTO LINE program. Only) Your satisfaction...
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... Box 6248 Dearborn, MI 48126 12. Using a Ford vehicle without the Ford Ambulance Prep Package to follow the recommendations of any needed repairs before you pursue the remedies provided by your written notification to state. In addition, Ford urges ambulance manufacturers to produce an ambulance ...state's law.) In all other states where not specifically required by state law, Ford Motor Company requests that you have experienced with the Ford Ambulance Prep Package. Such use also voids the Ford Bumper to make any defects or non-conformities that you give us a written ...
... Box 6248 Dearborn, MI 48126 12. Using a Ford vehicle without the Ford Ambulance Prep Package to follow the recommendations of any needed repairs before you pursue the remedies provided by your written notification to state. In addition, Ford urges ambulance manufacturers to produce an ambulance ...state's law.) In all other states where not specifically required by state law, Ford Motor Company requests that you have experienced with the Ford Ambulance Prep Package. Such use also voids the Ford Bumper to make any defects or non-conformities that you give us a written ...