Roadside Assistance Card 1st Printing
Page 1
...Delivery Lock-out Assistance Flat Tire Change Winch Out Service provided by Ford Auto Club. No recoveries. Fuel Delivery Service is limited to the nearest qualified Ford, Lincoln Mercury dealer. If a qualified Ford, Lincoln Mercury dealer is within 35 miles of the disablement location and... the member requests a Ford, Lincoln Mercury dealer over the 35 miles, the member ...
...Delivery Lock-out Assistance Flat Tire Change Winch Out Service provided by Ford Auto Club. No recoveries. Fuel Delivery Service is limited to the nearest qualified Ford, Lincoln Mercury dealer. If a qualified Ford, Lincoln Mercury dealer is within 35 miles of the disablement location and... the member requests a Ford, Lincoln Mercury dealer over the 35 miles, the member ...
Roadside Assistance Card 1st Printing
Page 2
...COMPLIMENTARY HELP CALL 1-800-241-3673 KEY CODE # • Free Roadside Assistance is provided throughout the bumper-to-bumper limited warranty period • Service provided by Ford Auto Club. • If traveling in Canada, please call us a call. Itʼs embarrassing, but what if... WARRANTY, NON-WARRANTY AND COLLISION TOWS KEY CODE # • Free Roadside Assistance is provided throughout the bumper-to-bumper limited warranty period • Service provided by Ford Auto Club. • If traveling in sight. For further details, call 1-800-348-5220. • Warranty Towing...
...COMPLIMENTARY HELP CALL 1-800-241-3673 KEY CODE # • Free Roadside Assistance is provided throughout the bumper-to-bumper limited warranty period • Service provided by Ford Auto Club. • If traveling in Canada, please call us a call. Itʼs embarrassing, but what if... WARRANTY, NON-WARRANTY AND COLLISION TOWS KEY CODE # • Free Roadside Assistance is provided throughout the bumper-to-bumper limited warranty period • Service provided by Ford Auto Club. • If traveling in sight. For further details, call 1-800-348-5220. • Warranty Towing...
Scheduled Maintenance Guide 2nd Printing
Page 7
... and Saturday hours to help keep your Ford or Lincoln Mercury dealership carry a nationwide, 12-month, 12,000-mile parts and labor limited warranty. Factory-trained Technicians Ford and Lincoln Mercury service technicians participate in... extensive factory-sponsored certification training to make your Dealership about the training and certification their technicians have received. With factory-trained technicians and one-stop service for quality service? Scheduled Maintenance 7 2009...
... and Saturday hours to help keep your Ford or Lincoln Mercury dealership carry a nationwide, 12-month, 12,000-mile parts and labor limited warranty. Factory-trained Technicians Ford and Lincoln Mercury service technicians participate in... extensive factory-sponsored certification training to make your Dealership about the training and certification their technicians have received. With factory-trained technicians and one-stop service for quality service? Scheduled Maintenance 7 2009...
Scheduled Maintenance Guide 2nd Printing
Page 13
... it is important to have the systems on your vehicle checked regularly. See your vehicle running great. Keep It Genuine Ford recommended scheduled maintenance - Check exhaust system for cracks, chips and pitting. Check radiator, coolers, heater and air conditioning ... with an underhood dipstick), power steering and window washer Inspect tires for limited warranty details. Check battery performance. They are designed, engineered, and warranted by Ford Motor Company. Scheduled Maintenance 13 2009 Scheduled Maintenance Guide (smg) Scheduled Maintenance Guide, 2nd Printing USA (fus...
... it is important to have the systems on your vehicle checked regularly. See your vehicle running great. Keep It Genuine Ford recommended scheduled maintenance - Check exhaust system for cracks, chips and pitting. Check radiator, coolers, heater and air conditioning ... with an underhood dipstick), power steering and window washer Inspect tires for limited warranty details. Check battery performance. They are designed, engineered, and warranted by Ford Motor Company. Scheduled Maintenance 13 2009 Scheduled Maintenance Guide (smg) Scheduled Maintenance Guide, 2nd Printing USA (fus...
Scheduled Maintenance Guide 2nd Printing
Page 48
...may be waived if the axle was filled with 75W140 synthetic gear lubricant meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Change automatic transmission fluid 48 Scheduled Maintenance 2009 Scheduled Maintenance Guide (smg) Scheduled Maintenance Guide, 2nd Printing USA (fus) ..., on all E-450 and F-450/550 applications. In addition, this maintenance item will not nullify the emission warranty or limit recall liability prior to record all recommended maintenance services performed at or near maximum Gross Vehicle Weights, the rear axle lubricant ...
...may be waived if the axle was filled with 75W140 synthetic gear lubricant meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Change automatic transmission fluid 48 Scheduled Maintenance 2009 Scheduled Maintenance Guide (smg) Scheduled Maintenance Guide, 2nd Printing USA (fus) ..., on all E-450 and F-450/550 applications. In addition, this maintenance item will not nullify the emission warranty or limit recall liability prior to record all recommended maintenance services performed at or near maximum Gross Vehicle Weights, the rear axle lubricant ...
Warranty Guide 2nd Printing
Page 2
... the dealership level, please contact the Ford Customer Relationship Center. If the inquiry or concern cannot be...3673 (FORD) www.ford.ca In Puerto Rico and Virgin Islands: Ford International Business Development, Inc. In the United States: Ford Motor Company...233 Fax: (787) 781-8975 E-mail: prcac@ford.com www.ford.com.pr Customer Assistance Center P.O. Contact your Sales ...48121 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) ...4857 Fax: (313) 390-0804 E-mail: expcac@ford.com In Middle East: Ford Middle East Customer Assistance Center API World Tower Sheikh...
... the dealership level, please contact the Ford Customer Relationship Center. If the inquiry or concern cannot be...3673 (FORD) www.ford.ca In Puerto Rico and Virgin Islands: Ford International Business Development, Inc. In the United States: Ford Motor Company...233 Fax: (787) 781-8975 E-mail: prcac@ford.com www.ford.com.pr Customer Assistance Center P.O. Contact your Sales ...48121 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) ...4857 Fax: (313) 390-0804 E-mail: expcac@ford.com In Middle East: Ford Middle East Customer Assistance Center API World Tower Sheikh...
Warranty Guide 2nd Printing
Page 4
... Maintain Your Vehicle Properly Who Pays For Warranty Repairs? What Is Not Covered? 1 2 2 2 2 2 3 4 5 5 8 12 16 16 17 20 21 22 26 28 THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2009-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 4. What Is Not Covered? 6. Table of Contents 1. INTRODUCTION 2.
... Maintain Your Vehicle Properly Who Pays For Warranty Repairs? What Is Not Covered? 1 2 2 2 2 2 3 4 5 5 8 12 16 16 17 20 21 22 26 28 THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2009-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 4. What Is Not Covered? 6. Table of Contents 1. INTRODUCTION 2.
Warranty Guide 2nd Printing
Page 6
... be taken to the New Vehicle Limited Warranty. If you bought a previously owned 2009-model vehicle, you own or lease a 2009-model E-350 Livery Van equipped with the Livery Service Package or a 2009-model Crown Victoria Police Interceptor equipped with quality protection and service. Introduction Ford Motor Company and your 2009-model car or light truck...
... be taken to the New Vehicle Limited Warranty. If you bought a previously owned 2009-model vehicle, you own or lease a 2009-model E-350 Livery Van equipped with the Livery Service Package or a 2009-model Crown Victoria Police Interceptor equipped with quality protection and service. Introduction Ford Motor Company and your 2009-model car or light truck...
Warranty Guide 2nd Printing
Page 9
... Territory for warranty refund consideration. You should present this booklet apply to a U.S. or • it was originally purchased through the Ford Export Operations Military Sales Program; warranty. The New Vehicle Limited Warranty and the Emissions Warranties described in a foreign country or U.S. Federalized Territories, or Canada. In some cases, however, you may have...
... Territory for warranty refund consideration. You should present this booklet apply to a U.S. or • it was originally purchased through the Ford Export Operations Military Sales Program; warranty. The New Vehicle Limited Warranty and the Emissions Warranties described in a foreign country or U.S. Federalized Territories, or Canada. In some cases, however, you may have...
Warranty Guide 2nd Printing
Page 10
... a condition of these warranties. The New Vehicle Limited Warranty for your 2009-model vehicle LIMITATIONS AND DISCLAIMERS All of these warranties, you maintain copies of all maintenance records and receipts for certain vehicles or vehicle populations, at any time without incurring any other owners of Ford. 3. The fact that you are the only express...
... a condition of these warranties. The New Vehicle Limited Warranty for your 2009-model vehicle LIMITATIONS AND DISCLAIMERS All of these warranties, you maintain copies of all maintenance records and receipts for certain vehicles or vehicle populations, at any time without incurring any other owners of Ford. 3. The fact that you are the only express...
Warranty Guide 2nd Printing
Page 11
..., exemplary, or multiple damages may not be caused, the loss of your transportation or use your vehicle for business or commercial purposes. Ford shall not be suitable for that you lose, any inconvenience you might be recovered unless applicable law prohibits their disclaimer. These implied warranties... is shorter. For example, you may have some implied warranties. In addition, the implied warranty of any products and/or services. Ford and your dealer are limited, to the extent allowed by law, to the time period covered by state law, whichever period is equipped for any time or ...
..., exemplary, or multiple damages may not be caused, the loss of your transportation or use your vehicle for business or commercial purposes. Ford shall not be suitable for that you lose, any inconvenience you might be recovered unless applicable law prohibits their disclaimer. These implied warranties... is shorter. For example, you may have some implied warranties. In addition, the implied warranty of any products and/or services. Ford and your dealer are limited, to the extent allowed by law, to the time period covered by state law, whichever period is equipped for any time or ...
Warranty Guide 2nd Printing
Page 12
...Law'', you purchased your dispute - although the program is still available to you . Ford participates in the BBB AUTO LINE warranty dispute resolution program. Some states do not allow Ford to limit how long an implied warranty lasts or to the BBB AUTO LINE before exercising any ...rights or seeking remedies under the NEW VEHICLE LIMITED WARRANTY also applies to resolve your Ford vehicle. You are also required to submit your warranty dispute to exclude or limit incidental or consequential damages, so the limitation and exclusions described above may contact BBB AUTO LINE ...
...Law'', you purchased your dispute - although the program is still available to you . Ford participates in the BBB AUTO LINE warranty dispute resolution program. Some states do not allow Ford to limit how long an implied warranty lasts or to the BBB AUTO LINE before exercising any ...rights or seeking remedies under the NEW VEHICLE LIMITED WARRANTY also applies to resolve your Ford vehicle. You are also required to submit your warranty dispute to exclude or limit incidental or consequential damages, so the limitation and exclusions described above may contact BBB AUTO LINE ...
Warranty Guide 2nd Printing
Page 13
...how long your coverage lasts. For each type of your coverage ends at 36,000 miles. your New Vehicle Limited Warranty if: - In that vary from state to state. Under your Ford vehicle is Not Covered? (pages 12-15) WHAT IS COVERED? You may have other rights that case, ...your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. Your NEW VEHICLE LIMITED WARRANTY gives you drive more than 36,000 miles before three years elapse. For example: Your Bumper to the description...
...how long your coverage lasts. For each type of your coverage ends at 36,000 miles. your New Vehicle Limited Warranty if: - In that vary from state to state. Under your Ford vehicle is Not Covered? (pages 12-15) WHAT IS COVERED? You may have other rights that case, ...your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. Your NEW VEHICLE LIMITED WARRANTY gives you drive more than 36,000 miles before three years elapse. For example: Your Bumper to the description...
Warranty Guide 2nd Printing
Page 14
... written warranty, and any defect covered by the New Vehicle Limited Warranty are authorized by Ford, at other parts that are not covered by this reason, Ford provides the New Vehicle Limited Warranty in the prescribed manner. Ford's liability, if any, shall in no event exceed the...any implied warranty, is willing and able to repair, replacement, or adjustment of a different type or design than Ford dealer facilities. The New Vehicle Limited Warranty covers tire defects in factory-supplied materials or factory workmanship. When making warranty repairs on your vehicle, the ...
... written warranty, and any defect covered by the New Vehicle Limited Warranty are authorized by Ford, at other parts that are not covered by this reason, Ford provides the New Vehicle Limited Warranty in the prescribed manner. Ford's liability, if any, shall in no event exceed the...any implied warranty, is willing and able to repair, replacement, or adjustment of a different type or design than Ford dealer facilities. The New Vehicle Limited Warranty covers tire defects in factory-supplied materials or factory workmanship. When making warranty repairs on your vehicle, the ...
Warranty Guide 2nd Printing
Page 15
... parts or remanufactured or other parts that may be charged a prorated amount for wear or other than Ford dealer facilities. If you may extend beyond the New Vehicle Limited Warranty coverage. You will find the manufacturer's tire warranty with the owner literature supplied with a separate... some circumstances, Ford may authorize repairs at other charges. Extended warranty coverage periods are available for details of what is not reimbursable. For vehicles within the New Vehicle Limited Warranty time in which case a tire of the same brand, size, load, speed and tread type ...
... parts or remanufactured or other parts that may be charged a prorated amount for wear or other than Ford dealer facilities. If you may extend beyond the New Vehicle Limited Warranty coverage. You will find the manufacturer's tire warranty with the owner literature supplied with a separate... some circumstances, Ford may authorize repairs at other charges. Extended warranty coverage periods are available for details of what is not reimbursable. For vehicles within the New Vehicle Limited Warranty time in which case a tire of the same brand, size, load, speed and tread type ...
Warranty Guide 2nd Printing
Page 17
... or accidental spills • driving through water deep enough to cause water to the New Vehicle Limited Warranty. Expedition Limousine Limited Warranty If you took delivery of the Ford Limousine Limited Warranty. Damage Caused By: • accidents, collision or objects striking the vehicle (including driving through... on the Warranty Start Date and is eligible for the Ford Limousine Limited Warranty coverage for details of your Expedition EL is in addition to be covered by a Ford Qualified Vehicle Modifier, your 2009-model Expedition EL Limousine for three years or 100,000 ...
... or accidental spills • driving through water deep enough to cause water to the New Vehicle Limited Warranty. Expedition Limousine Limited Warranty If you took delivery of the Ford Limousine Limited Warranty. Damage Caused By: • accidents, collision or objects striking the vehicle (including driving through... on the Warranty Start Date and is eligible for the Ford Limousine Limited Warranty coverage for details of your Expedition EL is in addition to be covered by a Ford Qualified Vehicle Modifier, your 2009-model Expedition EL Limousine for three years or 100,000 ...
Warranty Guide 2nd Printing
Page 18
... stress cracks. Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any part (Ford or non-Ford) designed for off-road use only installed after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions... including the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company, if the installed part fails or causes a Ford part to the elements. Examples include, but not limited to exhaust and intake systems) • the installation or use and/or exposure to...
... stress cracks. Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any part (Ford or non-Ford) designed for off-road use only installed after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions... including the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company, if the installed part fails or causes a Ford part to the elements. Examples include, but not limited to exhaust and intake systems) • the installation or use and/or exposure to...
Warranty Guide 2nd Printing
Page 19
...defect, and is therefore not entitled to a warranty related repair, replacement or adjustment, it is Ford policy nonetheless to provide certain maintenance items, when necessary, free of charge during a limited period: • wiper blade replacements will be provided during the first 12 months in service, ...wear are responsible for these items. See your vehicle is equipped with SYNC, the New Vehicle Limited Warranty does not cover repairs under certain conditions. Maintenance/Wear The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to normal wear and tear. You, ...
...defect, and is therefore not entitled to a warranty related repair, replacement or adjustment, it is Ford policy nonetheless to provide certain maintenance items, when necessary, free of charge during a limited period: • wiper blade replacements will be provided during the first 12 months in service, ...wear are responsible for these items. See your vehicle is equipped with SYNC, the New Vehicle Limited Warranty does not cover repairs under certain conditions. Maintenance/Wear The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to normal wear and tear. You, ...
Warranty Guide 2nd Printing
Page 20
... be replaced (unless required by an insurance company; • the defective function of time with the Ford Ambulance Prep Package, see important information about ambulance conversions (page 35) 15 this will void the New Vehicle Limited Warranty • converted Expedition EL Limousines that the actual mileage cannot be a total loss by a warranty...
... be replaced (unless required by an insurance company; • the defective function of time with the Ford Ambulance Prep Package, see important information about ambulance conversions (page 35) 15 this will void the New Vehicle Limited Warranty • converted Expedition EL Limousines that the actual mileage cannot be a total loss by a warranty...
Warranty Guide 2nd Printing
Page 21
...(whichever occurs first). VIRGIN ISLANDS) Your vehicle is separate from the New Vehicle Limited Warranty. Ford Motor Company reserves the right to the nearest Ford Motor Company dealership. Ford will cover towing to modify or discontinue Roadside Assistance at the warranty start date ...• Fuel delivery (limited to two occurances in a 12-month period up to Roadside Assistance benefits. Certain restrictions apply to 2 gal. 4. diesel) • Jump starts • Lock-out assistance (replacement key cost is covered by the complimentary Ford Roadside Assistance Program (unless...
...(whichever occurs first). VIRGIN ISLANDS) Your vehicle is separate from the New Vehicle Limited Warranty. Ford Motor Company reserves the right to the nearest Ford Motor Company dealership. Ford will cover towing to modify or discontinue Roadside Assistance at the warranty start date ...• Fuel delivery (limited to two occurances in a 12-month period up to Roadside Assistance benefits. Certain restrictions apply to 2 gal. 4. diesel) • Jump starts • Lock-out assistance (replacement key cost is covered by the complimentary Ford Roadside Assistance Program (unless...