Scheduled Maintenance Guide 4th Printing
Page 2
... help ensure they operate at the site. 2 Scheduled Maintenance Additional Information Available on the Web To learn more . You'll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more about the importance of routine and dealer performed maintenance on your vehicle, please visit the...
... help ensure they operate at the site. 2 Scheduled Maintenance Additional Information Available on the Web To learn more . You'll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more about the importance of routine and dealer performed maintenance on your vehicle, please visit the...
Warranty Guide 7th Printing
Page 1
... San Juan, PR 00922-1957 Telephone: (787) 782-5959 Fax: (787) 781-8975 E-mail: prcac@ford.com In Middle East & North Africa: Ford Middle East & North Africa Customer Relationship Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: 971... Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In Canada: Ford Motor Company of Canada, Limited Customer Relationship Centre P.O. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you follow these steps: 1. In...
... San Juan, PR 00922-1957 Telephone: (787) 782-5959 Fax: (787) 781-8975 E-mail: prcac@ford.com In Middle East & North Africa: Ford Middle East & North Africa Customer Relationship Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: 971... Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In Canada: Ford Motor Company of Canada, Limited Customer Relationship Centre P.O. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you follow these steps: 1. In...
Warranty Guide 7th Printing
Page 3
...ா Diesel Engine Coverage What Is Not Covered? 4. INTRODUCTION 2. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2005-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty...
...ா Diesel Engine Coverage What Is Not Covered? 4. INTRODUCTION 2. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2005-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty...
Warranty Guide 7th Printing
Page 5
...be the same regardless of any remaining warranty coverages. This list is the warranty provider, Ford Motor Vehicle Assurance Company will be taken to you when you , then contact the Customer Relationship Center at 1-800-392-3673. If you are authorized to taking delivery of our ... needed, the vehicle may also take your vehicle, please call the Customer Relationship Center at 1-800-392-3673. If you own or lease a 2005-model E-350 Livery Van equipped with the Livery Service Package or a 2005-model Crown Victoria Police Interceptor equipped with quality protection and service.
...be the same regardless of any remaining warranty coverages. This list is the warranty provider, Ford Motor Vehicle Assurance Company will be taken to you when you , then contact the Customer Relationship Center at 1-800-392-3673. If you are authorized to taking delivery of our ... needed, the vehicle may also take your vehicle, please call the Customer Relationship Center at 1-800-392-3673. If you own or lease a 2005-model E-350 Livery Van equipped with the Livery Service Package or a 2005-model Crown Victoria Police Interceptor equipped with quality protection and service.
Warranty Guide 7th Printing
Page 6
... information you see Dispute Settlement Board, page 26 or call 1-800-428-3718. If you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is a panel of impartial individuals who resolve disputes. In addition, if you take delivery of your new...booklet. It is your responsibility to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may use - Make sure that receipts for completed maintenance work are an eligible U.S. The Board is available to perform scheduled maintenance as a dealer...
... information you see Dispute Settlement Board, page 26 or call 1-800-428-3718. If you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is a panel of impartial individuals who resolve disputes. In addition, if you take delivery of your new...booklet. It is your responsibility to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may use - Make sure that receipts for completed maintenance work are an eligible U.S. The Board is available to perform scheduled maintenance as a dealer...
Warranty Guide 7th Printing
Page 7
... of your every service need to a U.S. Please have to pay the servicing Ford dealer in the United States or U.S Federalized Territories, and it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Program; Federalized Territory for additional customer assistance reference information. 3 If this vehicle outside the United States, U.S. Refer to...
... of your every service need to a U.S. Please have to pay the servicing Ford dealer in the United States or U.S Federalized Territories, and it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Program; Federalized Territory for additional customer assistance reference information. 3 If this vehicle outside the United States, U.S. Refer to...
Warranty Guide 7th Printing
Page 11
Ford Motor Company or Ford Motor Vehicle Assurance Company covers the engine and these components: cylinder block, heads and all internal parts, intake and exhaust manifolds, timing gear, harmonic balancer, ... conditions, paint damage is covered under the terms of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through a car wash) • theft, vandalism, or riot • fire or explosion • using the vehicle as a stationary...
Ford Motor Company or Ford Motor Vehicle Assurance Company covers the engine and these components: cylinder block, heads and all internal parts, intake and exhaust manifolds, timing gear, harmonic balancer, ... conditions, paint damage is covered under the terms of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through a car wash) • theft, vandalism, or riot • fire or explosion • using the vehicle as a stationary...
Warranty Guide 7th Printing
Page 22
.... As the vehicle owner, you believe to be repaired or replaced by Ford. Ford Motor Company recommends that Ford Motor Company may deny you may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of California Air Resources Board...and responsibilities, or if you want to report what you should be aware that you are responsible for presenting your vehicle to a Ford Motor Company dealer as soon as a problem exists. Owner's Warranty Responsibilities As the vehicle owner, you retain all receipts covering maintenance...
.... As the vehicle owner, you believe to be repaired or replaced by Ford. Ford Motor Company recommends that Ford Motor Company may deny you may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of California Air Resources Board...and responsibilities, or if you want to report what you should be aware that you are responsible for presenting your vehicle to a Ford Motor Company dealer as soon as a problem exists. Owner's Warranty Responsibilities As the vehicle owner, you retain all receipts covering maintenance...
Warranty Guide 7th Printing
Page 27
... accurate records of repairing any emission failures caused by non-Ford parts that you are not satisfied with the handling of a warranty matter, see Customer Assistance, on properly maintaining and using Ford replacement parts or EPAcertified parts without voiding your federal warranty ... WARRANTY If you are having non-warranty work . CUSTOMER ASSISTANCE If you do not maintain your vehicle properly, Ford may jeopardize your vehicle. WHAT REPLACEMENT PARTS SHOULD I USE? For vehicles within the warranty period, Ford will find these instructions in performance, quality, and ...
... accurate records of repairing any emission failures caused by non-Ford parts that you are not satisfied with the handling of a warranty matter, see Customer Assistance, on properly maintaining and using Ford replacement parts or EPAcertified parts without voiding your federal warranty ... WARRANTY If you are having non-warranty work . CUSTOMER ASSISTANCE If you do not maintain your vehicle properly, Ford may jeopardize your vehicle. WHAT REPLACEMENT PARTS SHOULD I USE? For vehicles within the warranty period, Ford will find these instructions in performance, quality, and ...
Warranty Guide 7th Printing
Page 30
...your dealer. HOW DOES THE BOARD WORK? Your satisfaction is not required prior to : Dispute Settlement Board P.O. Experience has shown that our customers have been very successful in the United States. Box 1424 Waukesha, WI 53187-1424 1-800-428-3718 NOTE: The Dispute Settlement Board ...state laws. For details, please refer to your Owner Guide. The Dispute Settlement Board offers a free independent process for resolving disputes. Ford Motor Company reserves the right to change eligibility limitations, modify procedures, and/or to the Board if you may apply to discontinue this ...
...your dealer. HOW DOES THE BOARD WORK? Your satisfaction is not required prior to : Dispute Settlement Board P.O. Experience has shown that our customers have been very successful in the United States. Box 1424 Waukesha, WI 53187-1424 1-800-428-3718 NOTE: The Dispute Settlement Board ...state laws. For details, please refer to your Owner Guide. The Dispute Settlement Board offers a free independent process for resolving disputes. Ford Motor Company reserves the right to change eligibility limitations, modify procedures, and/or to the Board if you may apply to discontinue this ...
Warranty Guide 7th Printing
Page 31
...6248 Dearborn, MI 48121 27 11. The laws vary from state to : Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Send your written notification to state. To the extent your state law allows, Ford Motor Company requires that you pursue the remedies provided by your vehicle. (This... that you have experienced with your state's law.) In all other states where not specifically required by state law, Ford Motor Company requests that you first send us a written notification of the purchase price, under certain circumstances. sometimes called "lemon laws" -
...6248 Dearborn, MI 48121 27 11. The laws vary from state to : Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Send your written notification to state. To the extent your state law allows, Ford Motor Company requires that you pursue the remedies provided by your vehicle. (This... that you have experienced with your state's law.) In all other states where not specifically required by state law, Ford Motor Company requests that you first send us a written notification of the purchase price, under certain circumstances. sometimes called "lemon laws" -
Diesel Supplement 3rd Printing
Page 55
... frequently asked questions and much more about the importance of routine and dealer-performed maintenance on your vehicle, please visit the Ford Customer Service website. Scheduled Maintenance Information • Inspect for oil and fluid leaks. • Inspect air cleaner filter. •...filter restriction gauge, replace filter as required • Inspect and lubricate steering linkage, ball joints, suspension, driveshaft and u-joints 55 2005 Econoline (eco) Supplement USA (fus) Additional information available on the Web To learn more . NORMAL SCHEDULED MAINTENANCE AND LOG The ...
... frequently asked questions and much more about the importance of routine and dealer-performed maintenance on your vehicle, please visit the Ford Customer Service website. Scheduled Maintenance Information • Inspect for oil and fluid leaks. • Inspect air cleaner filter. •...filter restriction gauge, replace filter as required • Inspect and lubricate steering linkage, ball joints, suspension, driveshaft and u-joints 55 2005 Econoline (eco) Supplement USA (fus) Additional information available on the Web To learn more . NORMAL SCHEDULED MAINTENANCE AND LOG The ...
Owner Guide 2nd Printing (Spanish)
Page 306
... Getting roadside assistance Hazard flasher switch Fuel pump shut-off switch Fuses and relays Jump starting Wrecker towing 197 197 198 198 199 205 210 Customer Assistance Reporting safety defects (U.S. only) 211 219 Cleaning 220 2 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus)
... Getting roadside assistance Hazard flasher switch Fuel pump shut-off switch Fuses and relays Jump starting Wrecker towing 197 197 198 198 199 205 210 Customer Assistance Reporting safety defects (U.S. only) 211 219 Cleaning 220 2 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus)
Owner Guide 2nd Printing (Spanish)
Page 453
... This begins with a maximum speed capability over 149 mph (240 km/h), tire manufacturers sometimes use the letters ZR. 8. After 2000 the numbers go to contact customers if a tire defect requires a recall. 9. M+S or M/S: Mud and Snow, or AT: All Terrain, or AS: All Season. 10. Refer to the...located on all federal standards. Maximum Load: Indicates the maximum load in the tire and the sidewall, which is used for your vehicle. 149 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) Letter rating Speed rating - Tires, Wheels and Loading Note: You may not find...
... This begins with a maximum speed capability over 149 mph (240 km/h), tire manufacturers sometimes use the letters ZR. 8. After 2000 the numbers go to contact customers if a tire defect requires a recall. 9. M+S or M/S: Mud and Snow, or AT: All Terrain, or AS: All Season. 10. Refer to the...located on all federal standards. Maximum Load: Indicates the maximum load in the tire and the sidewall, which is used for your vehicle. 149 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) Letter rating Speed rating - Tires, Wheels and Loading Note: You may not find...
Owner Guide 2nd Printing (Spanish)
Page 501
..., like accidents, are covered (some exclusions apply, such as impound towing or repossession). Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. 197 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) This program is the customer's responsibility) • fuel delivery (2.0 gallons [7.5L], maximum two occurrences within 12 month...
..., like accidents, are covered (some exclusions apply, such as impound towing or repossession). Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. 197 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) This program is the customer's responsibility) • fuel delivery (2.0 gallons [7.5L], maximum two occurrences within 12 month...
Owner Guide 2nd Printing (Spanish)
Page 502
.... Canadian customers who require roadside assistance, call 1-800-665-2006. For more information and enrollment, contact 1-877-294-2582 or visit our website at www.ford.ca. Press the flasher control again to obtain reimbursement information, call 1-800-665-2006. Note: With extended use, the flasher may have been activated. 198 2005 U137 Excursion...
.... Canadian customers who require roadside assistance, call 1-800-665-2006. For more information and enrollment, contact 1-877-294-2582 or visit our website at www.ford.ca. Press the flasher control again to obtain reimbursement information, call 1-800-665-2006. Note: With extended use, the flasher may have been activated. 198 2005 U137 Excursion...
Owner Guide 2nd Printing (Spanish)
Page 507
... 4-Wheel Anti-Lock Brake System (4WABS) module, Variable Fan Control (VFC) (Diesel engine only) Airbags Ignition switch Run feed EATC module/Front blower relay coil Customer access Highbeam headlamps Transmission range sensor (then to starter relay coil), 4x4 Radio (start) Front wiper Brake on-off switch Instrument cluster PCM Memory Horn...* 15A* 10A* 10A* 15A* 15A* 5A* 15A* 10A* 10A* 10A* 15A* 20A* 15A* 20A* 10A* 15A* 10A* 10A* 10A* 10A* 10A* 10A* 30A** 30A** 203 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus)
... 4-Wheel Anti-Lock Brake System (4WABS) module, Variable Fan Control (VFC) (Diesel engine only) Airbags Ignition switch Run feed EATC module/Front blower relay coil Customer access Highbeam headlamps Transmission range sensor (then to starter relay coil), 4x4 Radio (start) Front wiper Brake on-off switch Instrument cluster PCM Memory Horn...* 15A* 10A* 10A* 15A* 15A* 5A* 15A* 10A* 10A* 10A* 15A* 20A* 15A* 20A* 10A* 15A* 10A* 10A* 10A* 10A* 10A* 10A* 30A** 30A** 203 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus)
Owner Guide 2nd Printing (Spanish)
Page 515
... you are authorized to an authorized Ford dealer for the hearing impaired: 1-800-232-5952) www.customersaskford.com 211 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) In the United States: Ford Motor Company Customer Relationship Center P.O. If your vehicle needs...all warranty repairs. Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) (TDD for warranty repairs. Please note that , depending on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at your selling dealer who wants to your selling /servicing ...
... you are authorized to an authorized Ford dealer for the hearing impaired: 1-800-232-5952) www.customersaskford.com 211 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) In the United States: Ford Motor Company Customer Relationship Center P.O. If your vehicle needs...all warranty repairs. Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) (TDD for warranty repairs. Please note that , depending on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at your selling dealer who wants to your selling /servicing ...
Owner Guide 2nd Printing (Spanish)
Page 516
...and are away from home when your vehicle • The date of your vehicle needs service, or if you . Customer Assistance In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-387-9333 www.lincolncanada.com In ... more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to contact the Dispute Settlement Board (U.S.). 212 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) In the United States...
...and are away from home when your vehicle • The date of your vehicle needs service, or if you . Customer Assistance In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-387-9333 www.lincolncanada.com In ... more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to contact the Dispute Settlement Board (U.S.). 212 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) In the United States...
Owner Guide 2nd Printing (Spanish)
Page 517
Customer Assistance In some states. This dispute handling procedure is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 213 2005 U137 Excursion ...amount equal to the actual price paid or payable by certain state laws. In the United States, a warranty dispute must directly notify Ford in the U.S.) you must be required to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by the ...
Customer Assistance In some states. This dispute handling procedure is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 213 2005 U137 Excursion ...amount equal to the actual price paid or payable by certain state laws. In the United States, a warranty dispute must directly notify Ford in the U.S.) you must be required to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by the ...