Warranty Guide 7th Printing
Page 30
... states. The Dispute Settlement Board offers a free independent process for resolving disputes. For details, please refer to your Owner Guide. For a brochure/application, speak to your warranty concern has not been resolved using the three-step procedure, you are independent of the Magnuson-Moss Warranty Act...procedures, and/or to the Board if you may apply to discontinue this booklet. This dispute handling procedure is important to Ford Motor Company and to your dealer. HOW DOES THE BOARD WORK? 10. A warranty dispute must be eligible to : Dispute Settlement Board P.O....
... states. The Dispute Settlement Board offers a free independent process for resolving disputes. For details, please refer to your Owner Guide. For a brochure/application, speak to your warranty concern has not been resolved using the three-step procedure, you are independent of the Magnuson-Moss Warranty Act...procedures, and/or to the Board if you may apply to discontinue this booklet. This dispute handling procedure is important to Ford Motor Company and to your dealer. HOW DOES THE BOARD WORK? 10. A warranty dispute must be eligible to : Dispute Settlement Board P.O....
Owner Guide 2nd Printing (Spanish)
Page 518
...Warranty has expired at receipt of the vehicle. Customer Assistance THE DISPUTE SETTLEMENT BOARD (U.S. For example, see the unique brochures for family, personal or household purposes (except in certain states eligibility is dependent upon the customer's possession of your application...not used primarily for California, West Virginia, Georgia and Wisconsin purchasers/lessees. 214 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) What kinds of qualifying Ford Motor Company vehicles. Eligibility may not be available in all states. Unresolved warranty repair...
...Warranty has expired at receipt of the vehicle. Customer Assistance THE DISPUTE SETTLEMENT BOARD (U.S. For example, see the unique brochures for family, personal or household purposes (except in certain states eligibility is dependent upon the customer's possession of your application...not used primarily for California, West Virginia, Georgia and Wisconsin purchasers/lessees. 214 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) What kinds of qualifying Ford Motor Company vehicles. Eligibility may not be available in all states. Unresolved warranty repair...
Owner Guide 2nd Printing (Spanish)
Page 519
...: • Legible copies of all the people you will receive a letter of explanation if your concern. Your dealership and a Ford Motor Company representative will require you expect to resolve your application does not qualify for their business leadership qualities. Your application is reviewed... needs To have your case reviewed you must complete the application in the DSB brochure and mail it is chosen from Ford and Lincoln/Mercury dealership management, recognized for Board review. 215 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) Some states will ...
...: • Legible copies of all the people you will receive a letter of explanation if your concern. Your dealership and a Ford Motor Company representative will require you expect to resolve your application does not qualify for their business leadership qualities. Your application is reviewed... needs To have your case reviewed you must complete the application in the DSB brochure and mail it is chosen from Ford and Lincoln/Mercury dealership management, recognized for Board review. 215 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) Some states will ...
Owner Guide 2nd Printing (Spanish)
Page 520
After a case is received by Ford of Canada and the dealer to resolve a factory-related vehicle service 216 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) The decisions of the date that the efforts by the Board. Box 6248 Dearborn, Michigan ...you continue to feel that all available information related to them under state or federal law. Every effort is made . To request a DSB Brochure/Application For a brochure/application, speak to your right to make an oral presentation, indicate YES to question 6 on the application. While it may be terminated at...
After a case is received by Ford of Canada and the dealer to resolve a factory-related vehicle service 216 2005 U137 Excursion (hdw) Owners Guide (post-2002-fmt) USA_English (fus) The decisions of the date that the efforts by the Board. Box 6248 Dearborn, Michigan ...you continue to feel that all available information related to them under state or federal law. Every effort is made . To request a DSB Brochure/Application For a brochure/application, speak to your right to make an oral presentation, indicate YES to question 6 on the application. While it may be terminated at...
Owner Guide 3rd Printing
Page 213
...Board is dependent upon the customer's possession of cases does the Board review? For example, see the unique brochures for review, except those involving: • a non-Ford product • a non-authorized dealership • sales disputes between customer and authorized dealer except those associated...of your application and, in all states. warranties Concerns are eligible for California, West Virginia, Georgia and Wisconsin purchasers/lessees. 213 2005 Excursion (hdw) Owners Guide (post-2002-fmt) USA (fus) What kinds of the vehicle. Eligibility may not be available in certain...
...Board is dependent upon the customer's possession of cases does the Board review? For example, see the unique brochures for review, except those involving: • a non-Ford product • a non-authorized dealership • sales disputes between customer and authorized dealer except those associated...of your application and, in all states. warranties Concerns are eligible for California, West Virginia, Georgia and Wisconsin purchasers/lessees. 213 2005 Excursion (hdw) Owners Guide (post-2002-fmt) USA (fus) What kinds of the vehicle. Eligibility may not be available in certain...
Owner Guide 3rd Printing
Page 214
... return receipt requested. Some states will require you will receive a letter of the DSB's independent administrator. Your authorized dealer and a Ford Motor Company representative will then be eligible, you to submit statements. To properly review your unresolved concern. • A brief summary ...by the authorized dealer(s) and Ford Motor Company. • The names (if known) of all the people you must complete the application in the DSB brochure and mail it is chosen from authorized dealer management, recognized for Board review. 214 2005 Excursion (hdw) Owners Guide (post...
... return receipt requested. Some states will require you will receive a letter of the DSB's independent administrator. Your authorized dealer and a Ford Motor Company representative will then be eligible, you to submit statements. To properly review your unresolved concern. • A brief summary ...by the authorized dealer(s) and Ford Motor Company. • The names (if known) of all the people you must complete the application in the DSB brochure and mail it is chosen from authorized dealer management, recognized for Board review. 214 2005 Excursion (hdw) Owners Guide (post...
Owner Guide 3rd Printing
Page 215
...an oral presentation is made to each complaint, including oral presentations, and arrive at the following address: Ford Motor Company Customer Relationship Center P.O. To request a DSB Brochure/Application For a brochure/application, speak to your right to make an oral presentation, indicate YES to question 6 on which...PROGRAM (CANADA ONLY) For vehicles delivered to them under state or federal law. The decisions of Canada and the 215 2005 Excursion (hdw) Owners Guide (post-2002-fmt) USA (fus) Board review may be terminated at the following address/phone number: Dispute Settlement ...
...an oral presentation is made to each complaint, including oral presentations, and arrive at the following address: Ford Motor Company Customer Relationship Center P.O. To request a DSB Brochure/Application For a brochure/application, speak to your right to make an oral presentation, indicate YES to question 6 on which...PROGRAM (CANADA ONLY) For vehicles delivered to them under state or federal law. The decisions of Canada and the 215 2005 Excursion (hdw) Owners Guide (post-2002-fmt) USA (fus) Board review may be terminated at the following address/phone number: Dispute Settlement ...