Owner's Manual
Page 180
... light trucks which are within the terms of the vehicle. For example, see the unique brochures for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns...written new vehicle warranty are eligible for California, West Virginia, Georgia and Wisconsin purchasers/lessees. The dealership Board member is chosen 180 2004 Escape (204) Owners Guide (post-2002-fmt) USA English (fus) What kinds of consequential expenses unless a service or product concern is...
... light trucks which are within the terms of the vehicle. For example, see the unique brochures for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns...written new vehicle warranty are eligible for California, West Virginia, Georgia and Wisconsin purchasers/lessees. The dealership Board member is chosen 180 2004 Escape (204) Owners Guide (post-2002-fmt) USA English (fus) What kinds of consequential expenses unless a service or product concern is...
Owner's Manual
Page 181
... concern. • A brief summary of the action taken by the Board as well. 181 2004 Escape (204) Owners Guide (post-2002-fmt) USA English (fus) You will decide the case whether...not qualify for their business leadership qualities. To properly review your concern. Your dealership and a Ford Motor Company representative will receive an acknowledgment indicating: • The file number assigned to question 6... Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it is reviewed and, if it to the address provided on your vehicle...
... concern. • A brief summary of the action taken by the Board as well. 181 2004 Escape (204) Owners Guide (post-2002-fmt) USA English (fus) You will decide the case whether...not qualify for their business leadership qualities. To properly review your concern. Your dealership and a Ford Motor Company representative will receive an acknowledgment indicating: • The file number assigned to question 6... Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it is reviewed and, if it to the address provided on your vehicle...
Owner's Manual
Page 182
... review may take longer for lengthy and expensive legal proceedings. 182 2004 Escape (204) Owners Guide (post-2002-fmt) USA English (fus) To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call to produce a settlement have been unsatisfactory, Ford of Canada participates in some cases. Every effort is made to...
... review may take longer for lengthy and expensive legal proceedings. 182 2004 Escape (204) Owners Guide (post-2002-fmt) USA English (fus) To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call to produce a settlement have been unsatisfactory, Ford of Canada participates in some cases. Every effort is made to...
Warranty Guide 5th Printing
Page 30
... for resolving warranty disputes. Dispute Settlement Board DO YOU NEED THE DISPUTE SETTLEMENT BOARD? This dispute handling procedure is important to Ford Motor Company and to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by following the three-step... procedure outlined on the front page of a Ford Motor Company vehicle in all states. HOW DOES THE BOARD WORK? Your satisfaction is not required prior to discontinue this booklet. For a brochure/application, speak to your warranty concern has not been resolved using...
... for resolving warranty disputes. Dispute Settlement Board DO YOU NEED THE DISPUTE SETTLEMENT BOARD? This dispute handling procedure is important to Ford Motor Company and to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by following the three-step... procedure outlined on the front page of a Ford Motor Company vehicle in all states. HOW DOES THE BOARD WORK? Your satisfaction is not required prior to discontinue this booklet. For a brochure/application, speak to your warranty concern has not been resolved using...
Owner Guide 2nd Printing (Spanish)
Page 456
..., modify procedures and/or to state law. Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the New Vehicle Limited Warranty (including maintenance ... Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are ineligible for family, personal or household purposes (except in states where the Dispute Settlement Board is chosen 180 For example, see the unique brochures...
..., modify procedures and/or to state law. Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the New Vehicle Limited Warranty (including maintenance ... Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are ineligible for family, personal or household purposes (except in states where the Dispute Settlement Board is chosen 180 For example, see the unique brochures...
Owner Guide 2nd Printing (Spanish)
Page 457
... will require you to submit statements. You will then be asked to use certified mail, with return receipt requested. Your dealership and a Ford Motor Company representative will receive a letter of all documents and maintenance or repair orders relevant to the address provided on the application form. ...assigned to your case, the Board needs the following information: • Legible copies of the action you must complete the application in the DSB brochure and mail it to the case. • The year, make an oral presentation before the Board, this is made. What the Board needs...
... will require you to submit statements. You will then be asked to use certified mail, with return receipt requested. Your dealership and a Ford Motor Company representative will receive a letter of all documents and maintenance or repair orders relevant to the address provided on the application form. ...assigned to your case, the Board needs the following information: • Legible copies of the action you must complete the application in the DSB brochure and mail it to the case. • The year, make an oral presentation before the Board, this is made. What the Board needs...
Owner Guide 2nd Printing (Spanish)
Page 458
...where you a decision letter and a form on consumers who are free to pursue other efforts to produce a settlement have been unsatisfactory, Ford of Canada participates in some cases. The CAMVAP program is received by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). Board review may take ...longer for lengthy and expensive legal proceedings. 182 To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call to the Board at any time by writing to them under state or federal ...
...where you a decision letter and a form on consumers who are free to pursue other efforts to produce a settlement have been unsatisfactory, Ford of Canada participates in some cases. The CAMVAP program is received by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). Board review may take ...longer for lengthy and expensive legal proceedings. 182 To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call to the Board at any time by writing to them under state or federal ...