Scheduled Maintenance Guide 6th Printing
Page 1
...327299 E-mail: menacac@ford.com 1 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands, contact: Ford Motor Company Caribbean Inc. In the US, contact: Ford Motor Company Customer ... Plaza Drive, P.O. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you have questions or...
...327299 E-mail: menacac@ford.com 1 2003 Universal Service Guide (usg) Universal Service Guide USA English (fus) Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands, contact: Ford Motor Company Caribbean Inc. In the US, contact: Ford Motor Company Customer ... Plaza Drive, P.O. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you have questions or...
Warranty Guide 5th Printing
Page 1
...or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. If you have questions or concerns with your selling/servicing dealership. 2. In the United States: Ford Motor Company Customer Relationship Center 16800 ... MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In Canada: Ford Motor Company of Canada, Limited Customer Relationship Centre P.O. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you follow these steps: 1. Box 11957...
...or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. If you have questions or concerns with your selling/servicing dealership. 2. In the United States: Ford Motor Company Customer Relationship Center 16800 ... MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In Canada: Ford Motor Company of Canada, Limited Customer Relationship Centre P.O. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you follow these steps: 1. Box 11957...
Warranty Guide 5th Printing
Page 7
...seatbelts). not originally included in the United States or U.S Federalized Territories, and it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Program; Please have warranty coverage when you travel with your every service need to Bumper, Safety Restraint, Corrosion... Territories, or Canada. In some cases, however, you , the owner of warranty repairs. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine...
...seatbelts). not originally included in the United States or U.S Federalized Territories, and it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Program; Please have warranty coverage when you travel with your every service need to Bumper, Safety Restraint, Corrosion... Territories, or Canada. In some cases, however, you , the owner of warranty repairs. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine...
Warranty Guide 5th Printing
Page 19
...For full details about coverage under California requirements for sale in California or conforms to Federal Emission warranties (Page 11). California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under ) • Defects ...50,000 * Gross Vehicle Weight Rating ** These specific parts were selected on the basis of vehicles certified for sale in California, (your vehicle for sale in California, Maine, Massachusetts, New York or Vermont. This coverage is in addition to California regulations) and...
...For full details about coverage under California requirements for sale in California or conforms to Federal Emission warranties (Page 11). California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under ) • Defects ...50,000 * Gross Vehicle Weight Rating ** These specific parts were selected on the basis of vehicles certified for sale in California, (your vehicle for sale in California, Maine, Massachusetts, New York or Vermont. This coverage is in addition to California regulations) and...
Warranty Guide 5th Printing
Page 20
... Ford to ensure that your car or light...Ford must be repaired or replaced by Ford. This is defective, the part will be repaired or replaced by Ford.... For 7 years or 70,000 miles (whichever first occurs): If an emissions-related part listed on page 19 with coverage for sale... in California and registered in California, Maine, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford... Where a warrantable condition exists, Ford Motor Company will repair your long-...
... Ford to ensure that your car or light...Ford must be repaired or replaced by Ford. This is defective, the part will be repaired or replaced by Ford.... For 7 years or 70,000 miles (whichever first occurs): If an emissions-related part listed on page 19 with coverage for sale... in California and registered in California, Maine, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford... Where a warrantable condition exists, Ford Motor Company will repair your long-...
Owner Guide 3rd Printing
Page 146
... needed . If the inquiry or concern cannot be taken to service your Sales Representative or Service Advisor at the dealership. 3. If you have authorized dealerships to another Ford Motor Company or Ford of Canada have questions or concerns, or are away from home when your... you , then contact the Customer Relationship Center. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at your vehicle needs service, or if you may...
... needed . If the inquiry or concern cannot be taken to service your Sales Representative or Service Advisor at the dealership. 3. If you have authorized dealerships to another Ford Motor Company or Ford of Canada have questions or concerns, or are away from home when your... you , then contact the Customer Relationship Center. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at your vehicle needs service, or if you may...
Owner Guide 3rd Printing
Page 149
warranties Concerns are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S. The Dispute Settlement Board ... applicable state law. Eligibility may not be available in certain states eligibility is dependent upon the customer's possession of qualifying Ford Motor Company vehicles. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to state law. Board membership The Board ...
warranties Concerns are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S. The Dispute Settlement Board ... applicable state law. Eligibility may not be available in certain states eligibility is dependent upon the customer's possession of qualifying Ford Motor Company vehicles. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to state law. Board membership The Board ...