Owner's Manual
Page 171
warranties Concerns are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S. For example, see the unique brochures for review if the New Vehicle Limited Warranty has expired at receipt of your...
warranties Concerns are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S. For example, see the unique brochures for review if the New Vehicle Limited Warranty has expired at receipt of your...
Owner's Manual
Page 172
...• A description of the action you must complete the application in the DSB brochure and mail it is determined to be asked to submit statements. Your dealership and a Ford Motor Company representative will receive an acknowledgment indicating: • The file number assigned to...Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer(s) and Ford Motor Company. • The names (if known) of all documents and maintenance...
...• A description of the action you must complete the application in the DSB brochure and mail it is determined to be asked to submit statements. Your dealership and a Ford Motor Company representative will receive an acknowledgment indicating: • The file number assigned to...Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer(s) and Ford Motor Company. • The names (if known) of all documents and maintenance...
Owner's Manual
Page 173
Every effort is made . To request a DSB Brochure/Application For a brochure/application, speak to your right to make an oral presentation, indicate YES to question 6 on the application. An oral presentation may be requested by the ... party. Since the Board generally meets once a month, it is received by the Board as well. Board review may be terminated at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. While it may also contact the North American Customer Relationship Center at 1-800-392-3673...
Every effort is made . To request a DSB Brochure/Application For a brochure/application, speak to your right to make an oral presentation, indicate YES to question 6 on the application. An oral presentation may be requested by the ... party. Since the Board generally meets once a month, it is received by the Board as well. Board review may be terminated at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. While it may also contact the North American Customer Relationship Center at 1-800-392-3673...
Warranty Guide 5th Printing
Page 30
... your dealer or write to the Board if you are independent of a Ford Motor Company vehicle in the Dispute Settlement Board, an informal, cost-free alternative process for resolving warranty disputes. For a brochure/application, speak to your warranty concern has not been resolved using the three... For details, please refer to discontinue this booklet. Experience has shown that our customers have been very successful in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures, and/or to your dealer. Dispute Settlement Board DO YOU ...
... your dealer or write to the Board if you are independent of a Ford Motor Company vehicle in the Dispute Settlement Board, an informal, cost-free alternative process for resolving warranty disputes. For a brochure/application, speak to your warranty concern has not been resolved using the three... For details, please refer to discontinue this booklet. Experience has shown that our customers have been very successful in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures, and/or to your dealer. Dispute Settlement Board DO YOU ...