Customer Assistance Guide 1st Printing
Page 3
...recommends taking your vehicle to service your vehicle to Bumper Warranty expires; Ask your Bumper to any participating Ford Motor Company dealer. Repairs performed outside the United States and Canada are still not satisfied, speak with original equipment reliability. If... you dealer for towing and rental. (In Hawaii, rules vary. Customer assistance Ford ESP is serviced properly. It provides: • protection against repair costs after your dealer for certain manintenance and wear items). and • other benefits during the warranty...
...recommends taking your vehicle to service your vehicle to Bumper Warranty expires; Ask your Bumper to any participating Ford Motor Company dealer. Repairs performed outside the United States and Canada are still not satisfied, speak with original equipment reliability. If... you dealer for towing and rental. (In Hawaii, rules vary. Customer assistance Ford ESP is serviced properly. It provides: • protection against repair costs after your dealer for certain manintenance and wear items). and • other benefits during the warranty...
Customer Assistance Guide 1st Printing
Page 6
... your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of all documents and maintenance or repair orders relevant to your case NOT qualify for Board membership are recruited and trained by the Board... Should your application • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are chosen because of repair(s) and kilometers (mileage) at this time. Contacting the Dispute Settlement Board Consumer candidates for review, a letter ...
... your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of all documents and maintenance or repair orders relevant to your case NOT qualify for Board membership are recruited and trained by the Board... Should your application • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are chosen because of repair(s) and kilometers (mileage) at this time. Contacting the Dispute Settlement Board Consumer candidates for review, a letter ...
Warranty Guide 1st Printing
Page 1
When you need warranty repairs, Ford recommends that you take your vehicle begins with your 1997-model Ford or Mercury car or light truck. Introduction Ford Motor Company and your emissions control systems (page 11). ¬ Noise Emissions Warranty which cover your selling dealer, who wants ...thank you are eligible for warranty repairs. 1. You may, however, take your car or light truck to certain medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight Rating (page 26). 1 Our commitment to you continue to any authorized Ford or Mercury dealership for any remaining...
When you need warranty repairs, Ford recommends that you take your vehicle begins with your 1997-model Ford or Mercury car or light truck. Introduction Ford Motor Company and your emissions control systems (page 11). ¬ Noise Emissions Warranty which cover your selling dealer, who wants ...thank you are eligible for warranty repairs. 1. You may, however, take your car or light truck to certain medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight Rating (page 26). 1 Our commitment to you continue to any authorized Ford or Mercury dealership for any remaining...
Warranty Guide 1st Printing
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... You should present this happens, be sure to pay all or a portion of the warranty. Federalized Territories; Ford Motor Company dealer for a repair that is applicable to your vehicle identification number available. The New Vehicle Limited Warranty and the Emissions Warranties described ... U.S. You will not be paid by a Ford Motor Company dealership in a foreign country for refund consideration. 3 Sometimes Ford may have your vehicle. warranty. WHO PAYS FOR WARRANTY REPAIRS? If this document to pay the servicing Ford dealer in the United States or U.S. Check ...
... You should present this happens, be sure to pay all or a portion of the warranty. Federalized Territories; Ford Motor Company dealer for a repair that is applicable to your vehicle identification number available. The New Vehicle Limited Warranty and the Emissions Warranties described ... U.S. You will not be paid by a Ford Motor Company dealership in a foreign country for refund consideration. 3 Sometimes Ford may have your vehicle. warranty. WHO PAYS FOR WARRANTY REPAIRS? If this document to pay the servicing Ford dealer in the United States or U.S. Check ...
Warranty Guide 1st Printing
Page 6
... your vehicle, the dealer will repair, replace or adjust all parts on the type of damage: ...corrosion does not cause holes - Items or conditions that are described on page 5. For damage caused by Ford. Safety Restraint Coverage Under your New Vehicle Limited Warranty, Corrosion Coverage begins at the Warranty Start Date and...) - coverage lasts for five years, regardless of usage and/or environmental conditions - During this coverage period, Ford warrants your vehicle's safety belts and air bag Supplemental Restraint System (SRS) against defects in factory-supplied materials ...
... your vehicle, the dealer will repair, replace or adjust all parts on the type of damage: ...corrosion does not cause holes - Items or conditions that are described on page 5. For damage caused by Ford. Safety Restraint Coverage Under your New Vehicle Limited Warranty, Corrosion Coverage begins at the Warranty Start Date and...) - coverage lasts for five years, regardless of usage and/or environmental conditions - During this coverage period, Ford warrants your vehicle's safety belts and air bag Supplemental Restraint System (SRS) against defects in factory-supplied materials ...
Warranty Guide 1st Printing
Page 7
...11) . including the body, chassis or components - Here are caused by the Emissions Warranties, with no deductible. Ford covers these systems • Disconnecting or altering the odometer or allowing the odometer to be determined • misusing the... Warranty Start Date or 100,000 miles, whichever occurs first. workmanship for five years after the vehicle leaves Ford's control • tampering with the vehicle, tampering with the emissions systems or with other parts that affect ... accelerator switch. For more information, see Federal requirements for each repair visit.
...11) . including the body, chassis or components - Here are caused by the Emissions Warranties, with no deductible. Ford covers these systems • Disconnecting or altering the odometer or allowing the odometer to be determined • misusing the... Warranty Start Date or 100,000 miles, whichever occurs first. workmanship for five years after the vehicle leaves Ford's control • tampering with the vehicle, tampering with the emissions systems or with other parts that affect ... accelerator switch. For more information, see Federal requirements for each repair visit.
Warranty Guide 1st Printing
Page 9
...", "flood", "junk", "rebuilt", "reconstructed", or "salvaged" • converted ambulances that are not covered unless required by body builders or manufacturers other than Ford • vehicle's built with the Ford Ambulance Prep Package, see Important information about ambulance conversions (page 30). • engine tune-up Other Items and Conditions Not Covered Your New...
...", "flood", "junk", "rebuilt", "reconstructed", or "salvaged" • converted ambulances that are not covered unless required by body builders or manufacturers other than Ford • vehicle's built with the Ford Ambulance Prep Package, see Important information about ambulance conversions (page 30). • engine tune-up Other Items and Conditions Not Covered Your New...
Warranty Guide 1st Printing
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...Emissions Performance Warranty Coverage If your vehicle is Covered? any emissions control device or system if you may also be charges for repair, replacement or adjustment of defective emissions-related parts listed under What is designed, built, and equipped to meet certain conditions. ...years/24,000 miles (whichever occurs first). Under Emissions Performance Warranty Coverage, Ford will not be eligible for Emissions Performance Warranty Coverage for two years or 24,000 miles whichever occurs first) if you will repair, replace or adjust - There is sold - EPA. • your...
...Emissions Performance Warranty Coverage If your vehicle is Covered? any emissions control device or system if you may also be charges for repair, replacement or adjustment of defective emissions-related parts listed under What is designed, built, and equipped to meet certain conditions. ...years/24,000 miles (whichever occurs first). Under Emissions Performance Warranty Coverage, Ford will not be eligible for Emissions Performance Warranty Coverage for two years or 24,000 miles whichever occurs first) if you will repair, replace or adjust - There is sold - EPA. • your...
Warranty Guide 1st Printing
Page 17
... in California or other emission-related assemblies. Your emission control system may be made by Ford. Also included may include such parts as indicated on your 1997-model vehicle. If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be hoses, belts, connectors and other state adopting both of your...
... in California or other emission-related assemblies. Your emission control system may be made by Ford. Also included may include such parts as indicated on your 1997-model vehicle. If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be hoses, belts, connectors and other state adopting both of your...
Warranty Guide 1st Printing
Page 18
...rating is your failure to ensure the performance of time, not to exceed 30 days. As the vehicle owner, you should be repaired or replaced by Ford. If you have any questions regarding your warranty rights and responsibilities, or if you want to report what you believe to be ...violations of the terms of this warranty you retain all scheduled maintenance. This is your owner's manual. The warranty repairs should be repaired or replaced by Ford. This is over 14,000 lbs.: For five years or 50,000 miles (gasoline powered engines and vehicle) or five years...
...rating is your failure to ensure the performance of time, not to exceed 30 days. As the vehicle owner, you should be repaired or replaced by Ford. If you have any questions regarding your warranty rights and responsibilities, or if you want to report what you believe to be ...violations of the terms of this warranty you retain all scheduled maintenance. This is your owner's manual. The warranty repairs should be repaired or replaced by Ford. This is over 14,000 lbs.: For five years or 50,000 miles (gasoline powered engines and vehicle) or five years...
Warranty Guide 1st Printing
Page 19
...; This coverage applies to vehicle with a GVWR* of Parts Covered by the Defects Warranties that your vehicle fails a Smog Check inspection, Ford will repair or replace the part for up to seven years or 70,000 miles (Whichever occurs first), under the Performance Warranty, to ensure that ...repairs and adjustments for up to three years or 50,000 miles (whichever occurs first), under the long-term Defects Warranty. • This coverage applies to vehicle with a GVWR* of 14,000 pounds or less: If your vehicle passes the inspection. • This coverage applies to every California 1997...
...; This coverage applies to vehicle with a GVWR* of Parts Covered by the Defects Warranties that your vehicle fails a Smog Check inspection, Ford will repair or replace the part for up to seven years or 70,000 miles (Whichever occurs first), under the Performance Warranty, to ensure that ...repairs and adjustments for up to three years or 50,000 miles (whichever occurs first), under the long-term Defects Warranty. • This coverage applies to vehicle with a GVWR* of 14,000 pounds or less: If your vehicle passes the inspection. • This coverage applies to every California 1997...
Warranty Guide 1st Printing
Page 23
... coverage is denied. Be sure to obtain: (a) the parts that you must go elsewhere for free of repairs, including diagnosis. You will be notified by Ford in order to any equivalent part may be made by the warranty. HOW DO I GET WARRANTY SERVICE? ... caused by someone other than a Ford or Mercury dealer your claim. and (b) a receipt for the repair expenses, not to receiver this notice, Ford will reimburse you for which neither Ford nor your emissions warranty coverage, under warranty. Ford will perform the warranty repair for repairs. If you fail to exceed: ...
... coverage is denied. Be sure to obtain: (a) the parts that you must go elsewhere for free of repairs, including diagnosis. You will be notified by Ford in order to any equivalent part may be made by the warranty. HOW DO I GET WARRANTY SERVICE? ... caused by someone other than a Ford or Mercury dealer your claim. and (b) a receipt for the repair expenses, not to receiver this notice, Ford will reimburse you for which neither Ford nor your emissions warranty coverage, under warranty. Ford will perform the warranty repair for repairs. If you fail to exceed: ...
Warranty Guide 1st Printing
Page 24
...you are equivalent to the owner, under this warranty, you may have followed Ford's instructions on properly maintaining and using non-Ford parts. NOTE: FEDERAL WARRANTY ONLY The maintenance, replacement, or repair of emissions control devices or systems, the cost of which is not responsible...emissions control systems may not work . 24 If you decide to keep accurate records of repairing any automotive repair establishment or individual using your service receipts and to use genuine Ford replacement parts. WHAT REPLACEMENT PARTS SHOULD I USE? be performed by the EPA. PROPER ...
...you are equivalent to the owner, under this warranty, you may have followed Ford's instructions on properly maintaining and using non-Ford parts. NOTE: FEDERAL WARRANTY ONLY The maintenance, replacement, or repair of emissions control devices or systems, the cost of which is not responsible...emissions control systems may not work . 24 If you decide to keep accurate records of repairing any automotive repair establishment or individual using your service receipts and to use genuine Ford replacement parts. WHAT REPLACEMENT PARTS SHOULD I USE? be performed by the EPA. PROPER ...
Warranty Guide 1st Printing
Page 27
..., you receive peace-of-mind protection throughout the United States and Canada, provided by Ford. Ford extended service plan MORE PROTECTION FOR YOUR VEHICLE You can be tailored to change. coverage for rentals; NOTE: Repairs performed outside the United States and Canada are several Ford ESP plans available in various time-and-mileage combinations.
..., you receive peace-of-mind protection throughout the United States and Canada, provided by Ford. Ford extended service plan MORE PROTECTION FOR YOUR VEHICLE You can be tailored to change. coverage for rentals; NOTE: Repairs performed outside the United States and Canada are several Ford ESP plans available in various time-and-mileage combinations.
Warranty Guide 1st Printing
Page 29
... Company requires that you first send us a written notification of the purchase price, under certain circumstances. In other states, Ford Motor Company requests that you have experienced with your vehicle. (This will give us the written notice. sometimes called "lemon laws" - Send ...your state's law). State warranty enforcement laws These state laws - allow owners to receive a replacement vehicle or a refund of any needed repairs before you give us the opportunity to make any defects or non-conformities that you pursue the remedies provided by your written notification...
... Company requires that you first send us a written notification of the purchase price, under certain circumstances. In other states, Ford Motor Company requests that you have experienced with your vehicle. (This will give us the written notice. sometimes called "lemon laws" - Send ...your state's law). State warranty enforcement laws These state laws - allow owners to receive a replacement vehicle or a refund of any needed repairs before you give us the opportunity to make any defects or non-conformities that you pursue the remedies provided by your written notification...
Owner Guide 1st Printing
Page 6
It provides: u protection against repair costs after your dealer for ESP coverage. There are not eligible for complete details about Ford ESP coverage. 5 and u other benefits during the warranty period (such as: reimbursement for certain maintenance and wear items). This...Bumper to fit your dealer for towing and rental. (In Hawaii, rules vary. coverage for rentals; NOTE: Repairs performed outside the United States and Canada are several Ford ESP plans available in various time-and-mileage combinations. See your own driving needs, including reimbursement benefits for ...
It provides: u protection against repair costs after your dealer for ESP coverage. There are not eligible for complete details about Ford ESP coverage. 5 and u other benefits during the warranty period (such as: reimbursement for certain maintenance and wear items). This...Bumper to fit your dealer for towing and rental. (In Hawaii, rules vary. coverage for rentals; NOTE: Repairs performed outside the United States and Canada are several Ford ESP plans available in various time-and-mileage combinations. See your own driving needs, including reimbursement benefits for ...
Owner Guide 1st Printing
Page 56
... a "rounded-off" frequency which is not an allowable FM broadcast frequency. If anything should go wrong with a comprehensive service and repair program. Not all frequencies will tune to a given area. All About Radio Frequencies The Federal Communications Commission (FCC) and the Canadian...assigned a frequency of this limited warranty. Important Warranty and Service Information u Warranty Your sound system is a nationwide network of qualified Ford authorized repair centers to your vehicle warranty booklet for a copy of 98.7 MHz may call itself "Radio 99" even though 99.0 MHz...
... a "rounded-off" frequency which is not an allowable FM broadcast frequency. If anything should go wrong with a comprehensive service and repair program. Not all frequencies will tune to a given area. All About Radio Frequencies The Federal Communications Commission (FCC) and the Canadian...assigned a frequency of this limited warranty. Important Warranty and Service Information u Warranty Your sound system is a nationwide network of qualified Ford authorized repair centers to your vehicle warranty booklet for a copy of 98.7 MHz may call itself "Radio 99" even though 99.0 MHz...
Owner Guide 1st Printing
Page 125
The Air Bag Supplemental Restraint System is primarily designed to service, repair, or modify the air bag Supplemental Restraint System or its fuses. Safety belt assemblies not in use during a collision should always wear their safety belts, .... Air Bag Supplemental Restraint System (SRS) Important Air Bag Precautions Your vehicle is equipped with a supplemental restraint system designed to help protect you and your Ford or Lincoln-Mercury dealer. 124 operate properly, they do so may increase the risk of personal injury in the event of a collision.
The Air Bag Supplemental Restraint System is primarily designed to service, repair, or modify the air bag Supplemental Restraint System or its fuses. Safety belt assemblies not in use during a collision should always wear their safety belts, .... Air Bag Supplemental Restraint System (SRS) Important Air Bag Precautions Your vehicle is equipped with a supplemental restraint system designed to help protect you and your Ford or Lincoln-Mercury dealer. 124 operate properly, they do so may increase the risk of personal injury in the event of a collision.
Owner Guide 1st Printing
Page 128
... approximately six (6) seconds and then turn the ignition key to indicate the condition of five beeps will repeat periodically until the problem and light are repaired. 127 When you turn off. The diagnostic module monitors its own circuits, the air bag electrical system, the air bag readiness light, the air bag...
... approximately six (6) seconds and then turn the ignition key to indicate the condition of five beeps will repeat periodically until the problem and light are repaired. 127 When you turn off. The diagnostic module monitors its own circuits, the air bag electrical system, the air bag readiness light, the air bag...
Owner Guide 1st Printing
Page 179
Once you replace or repair any electrical parts, check the appropriate fuses (conventional and high current) or circuit breakers. The flashers work for up to check, follow the procedures under ...
Once you replace or repair any electrical parts, check the appropriate fuses (conventional and high current) or circuit breakers. The flashers work for up to check, follow the procedures under ...