Owner's Manual
Page 92
... a shorter, firmer seating cushion that encourages safer seating posture and better fit of lap and shoulder belts on children who have outgrown child safety seats, Ford recommends use of a belt-positioning booster seat that is the proper size, restrain the child in front of the vehicle may help provide a good shoulder... if the lap belt does not fit snugly on both thighs, or if the thighs are too short to let the child sit all Federal motor vehicle safety standards. Seating and safety restraints can be positioned so it does not cross or rest in your vehicle.
... a shorter, firmer seating cushion that encourages safer seating posture and better fit of lap and shoulder belts on children who have outgrown child safety seats, Ford recommends use of a belt-positioning booster seat that is the proper size, restrain the child in front of the vehicle may help provide a good shoulder... if the lap belt does not fit snugly on both thighs, or if the thighs are too short to let the child sit all Federal motor vehicle safety standards. Seating and safety restraints can be positioned so it does not cross or rest in your vehicle.
Owner's Manual
Page 137
...-lock brake system (4WABS) Air suspension compressor Trailer tow battery charge, engine minifuse box fuse #2, engine minifuse box fuse #4 Four-wheel drive (4WD) transfer case motor and clutch Driver power seat Fuel pump Junction box ignition switched feed Junction box ignition switched feed Junction box battery feed Front blower Powertrain control...
...-lock brake system (4WABS) Air suspension compressor Trailer tow battery charge, engine minifuse box fuse #2, engine minifuse box fuse #4 Four-wheel drive (4WD) transfer case motor and clutch Driver power seat Fuel pump Junction box ignition switched feed Junction box ignition switched feed Junction box battery feed Front blower Powertrain control...
Owner's Manual
Page 141
... backlite (HBL) relay, steering sensor, trip computer, compass Console blower, auxiliary blower relay coil GEM, radio, RAP module Not used Not used Front wiper motor, washer motor OBDII scan tool connector Brake on/off switch, brake pressure switch Interior lamps, delayed accessory relay, rear wiper relays GEM, passive anti-theft system (PATS...
... backlite (HBL) relay, steering sensor, trip computer, compass Console blower, auxiliary blower relay coil GEM, radio, RAP module Not used Not used Front wiper motor, washer motor OBDII scan tool connector Brake on/off switch, brake pressure switch Interior lamps, delayed accessory relay, rear wiper relays GEM, passive anti-theft system (PATS...
Owner's Manual
Page 153
Do not tow with the front wheels on the ground and the rear wheels off the ground. Ford Motor Company has not developed or approved a slingbelt towing procedure. Roadside emergencies WRECKER TOWING If towing is necessary, it is recommended that your vehicle. 154 On 4x2 vehicles, it is acceptable to jacking, hoisting or towing your vehicle be towed with wheel lift or flatbed equipment. On vehicles equipped with Air Suspension, turn OFF the Air Suspension switch prior to tow the vehicle with slingbelt equipment.
Do not tow with the front wheels on the ground and the rear wheels off the ground. Ford Motor Company has not developed or approved a slingbelt towing procedure. Roadside emergencies WRECKER TOWING If towing is necessary, it is recommended that your vehicle. 154 On 4x2 vehicles, it is acceptable to jacking, hoisting or towing your vehicle be towed with wheel lift or flatbed equipment. On vehicles equipped with Air Suspension, turn OFF the Air Suspension switch prior to tow the vehicle with slingbelt equipment.
Owner's Manual
Page 158
... treatments Additional engine oil additives, oil treatments or engine treatments 159 Engine coolant reservoir 7. Washer fluid reservoir CHECKING AND ADDING ENGINE OIL Use WSS-M2C153-F motor oil CERTIFIED FOR GASOLINE ENGINES by the American Petroleum Institute. Power steering fluid reservoir 9. Maintenance and care 3. Brake fluid reservoir 5.
... treatments Additional engine oil additives, oil treatments or engine treatments 159 Engine coolant reservoir 7. Washer fluid reservoir CHECKING AND ADDING ENGINE OIL Use WSS-M2C153-F motor oil CERTIFIED FOR GASOLINE ENGINES by the American Petroleum Institute. Power steering fluid reservoir 9. Maintenance and care 3. Brake fluid reservoir 5.
Owner's Manual
Page 160
... engine oil 1. Remove the filler cap and use a funnel to Checking the engine oil in the range shown on the dipstick. Continuous contact with used motor oil has caused cancer in laboratory mice. Insert the dipstick fully, then remove it is fully seated. If the oil level is not above the...
... engine oil 1. Remove the filler cap and use a funnel to Checking the engine oil in the range shown on the dipstick. Continuous contact with used motor oil has caused cancer in laboratory mice. Insert the dipstick fully, then remove it is fully seated. If the oil level is not above the...
Owner's Manual
Page 166
...fluid your dealer check the engine cooling system for recycling and disposing of automotive fluids. Recycled engine coolant Ford Motor Company recommends that Ford and Lincoln-Mercury dealers use alcohol or methanol antifreeze or any engine coolants mixed with alcohol or methanol antifreeze.... Maintenance and care Do not use recycled engine coolant produced by Ford-approved processes. Not all coolant recycling processes produce coolant which meets Ford specification ESE-M97B44-A, and use supplemental coolant additives in the Capacities and specifications chapter....
...fluid your dealer check the engine cooling system for recycling and disposing of automotive fluids. Recycled engine coolant Ford Motor Company recommends that Ford and Lincoln-Mercury dealers use alcohol or methanol antifreeze or any engine coolants mixed with alcohol or methanol antifreeze.... Maintenance and care Do not use recycled engine coolant produced by Ford-approved processes. Not all coolant recycling processes produce coolant which meets Ford specification ESE-M97B44-A, and use supplemental coolant additives in the Capacities and specifications chapter....
Owner's Manual
Page 182
... ability to this tire is based on a specified indoor laboratory test wheel. Warning: The traction grade assigned to dissipate heat when tested under the Federal Motor Vehicle Safety Standard No. 109. Maintenance and care 100. The relative performance of tires depends upon the actual conditions of the tire to degenerate and...
... ability to this tire is based on a specified indoor laboratory test wheel. Warning: The traction grade assigned to dissipate heat when tested under the Federal Motor Vehicle Safety Standard No. 109. Maintenance and care 100. The relative performance of tires depends upon the actual conditions of the tire to degenerate and...
Owner's Manual
Page 215
..., double Carden joint center ball Door weather-strips Engine coolant Ford part name Premium Long Life Grease Ford part number XG-1-C Ford specification ESA-M13P4-A Silicone Lubricants Ford Premium Cooling System Fluid Steering linkage Premium Long XG-1-C ESA-M1C75-B Life Grease Engine oil Motorcraft Motor XO-5W30-QSP WSS-M2C153-F Oil 5W30 Super with API...
..., double Carden joint center ball Door weather-strips Engine coolant Ford part name Premium Long Life Grease Ford part number XG-1-C Ford specification ESA-M13P4-A Silicone Lubricants Ford Premium Cooling System Fluid Steering linkage Premium Long XG-1-C ESA-M1C75-B Life Grease Engine oil Motorcraft Motor XO-5W30-QSP WSS-M2C153-F Oil 5W30 Super with API...
Owner's Manual
Page 220
... order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you believe that your dealer or Ford Motor Company. Department of vehicles, it may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (202-366-0123...group of Transportation 400 Seventh Street Washington D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline. 221 Reporting safety defects REPORTING SAFETY DEFECTS (U.S. area) or write to Ford Motor Company. ONLY) If you , your vehicle has a defect that a safety defect exists...
... order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you believe that your dealer or Ford Motor Company. Department of vehicles, it may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (202-366-0123...group of Transportation 400 Seventh Street Washington D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline. 221 Reporting safety defects REPORTING SAFETY DEFECTS (U.S. area) or write to Ford Motor Company. ONLY) If you , your vehicle has a defect that a safety defect exists...
Customer Assistance Guide 1st Printing
Page 2
...comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your new car or light truck by Ford Motor Company. 2 To receive roadside assistance, call 1-800-241-FORD. Ford ESP is unavailable in Puerto Rico and the Virgin Islands. Even... non-warranty related tows, like accidents or getting stuck in your wallet for yourself, Ford Motor Company will : • mount the spare if you have a vehicle concern, Ford Motor Company has a complimentary roadside assistance service hotline. Should you need to arrange assistance for ...
...comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your new car or light truck by Ford Motor Company. 2 To receive roadside assistance, call 1-800-241-FORD. Ford ESP is unavailable in Puerto Rico and the Virgin Islands. Even... non-warranty related tows, like accidents or getting stuck in your wallet for yourself, Ford Motor Company will : • mount the spare if you have a vehicle concern, Ford Motor Company has a complimentary roadside assistance service hotline. Should you need to arrange assistance for ...
Customer Assistance Guide 1st Printing
Page 3
...dealership. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to Bumper Warranty expires; Customer assistance Ford ESP is subject to change. Ford strongly recommends taking your vehicle to fit your ...technicians and the latest diagnostic equipment to any participating Ford Motor Company dealer. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you receive peace-of more the 5,100 participating Ford Motor Company dealers. coverage for rentals; If you receive...
...dealership. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to Bumper Warranty expires; Customer assistance Ford ESP is subject to change. Ford strongly recommends taking your vehicle to fit your ...technicians and the latest diagnostic equipment to any participating Ford Motor Company dealer. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you receive peace-of more the 5,100 participating Ford Motor Company dealers. coverage for rentals; If you receive...
Customer Assistance Guide 1st Printing
Page 4
...: • your vehicle needs service, or if you need more help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to owners and lessees of qualifying Ford Motor Company vehicles 4 This dispute handling procedure is not required prior to the extent allowed by state law, before... the dealer and the city where the dealership is : • an independent, third-party arbitration program for warranty disputes • available free to help you: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O.
...: • your vehicle needs service, or if you need more help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to owners and lessees of qualifying Ford Motor Company vehicles 4 This dispute handling procedure is not required prior to the extent allowed by state law, before... the dealer and the city where the dealership is : • an independent, third-party arbitration program for warranty disputes • available free to help you: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O.
Customer Assistance Guide 1st Printing
Page 5
Ford Motor Company reserves the right to change eligibility limitations, ... consists of cases does the Board review? What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 Expenses incidental to the warranty complaint being reviewed are eligible for consideration • items...by the new vehicle limited warranty • items covered by either a dealer or Ford Motor Company, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for reimbursement of your application ...
Ford Motor Company reserves the right to change eligibility limitations, ... consists of cases does the Board review? What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 Expenses incidental to the warranty complaint being reviewed are eligible for consideration • items...by the new vehicle limited warranty • items covered by either a dealer or Ford Motor Company, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for reimbursement of your application ...
Customer Assistance Guide 1st Printing
Page 6
... you expect to resolve your concern Should your case NOT qualify for review, a letter of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to the address provided on the application. What the Board needs To have the right to make , model, and ...sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of all documents and maintenance or repair orders relevant to the case • the year, make an...
... you expect to resolve your concern Should your case NOT qualify for review, a letter of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to the address provided on the application. What the Board needs To have the right to make , model, and ...sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of all documents and maintenance or repair orders relevant to the case • the year, make an...
Customer Assistance Guide 1st Printing
Page 7
... lower than 30 days to find unleaded fuel or can inform you of the Board may be serviced while you its decision letter. Ford Motor Company is not responsible for your emission control system and may elect to pursue other remedies available to the complaint, including oral presentations,... if necessary. Using leaded fuel may take longer than is reviewed, the Board mails you are binding on the dealer and Ford, but not on which to accept or reject the Board's decision. Because the Board usually meets only once a month, some cases may also...
... lower than 30 days to find unleaded fuel or can inform you of the Board may be serviced while you its decision letter. Ford Motor Company is not responsible for your emission control system and may elect to pursue other remedies available to the complaint, including oral presentations,... if necessary. Using leaded fuel may take longer than is reviewed, the Board mails you are binding on the dealer and Ford, but not on which to accept or reject the Board's decision. Because the Board usually meets only once a month, some cases may also...
Customer Assistance Guide 1st Printing
Page 8
... you, they can direct you are in North America and then relocate outside of the U.S. If you , write or call : FORD MOTOR COMPANY WORLDWIDE EXPORT OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A. If the dealership employees cannot help you ...buy your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. 8 or Canada, register your vehicle in another foreign country, contact the nearest Ford dealership. Customer assistance nearest Ford dealership.
... you, they can direct you are in North America and then relocate outside of the U.S. If you , write or call : FORD MOTOR COMPANY WORLDWIDE EXPORT OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A. If the dealership employees cannot help you ...buy your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. 8 or Canada, register your vehicle in another foreign country, contact the nearest Ford dealership. Customer assistance nearest Ford dealership.
Customer Assistance Guide 1st Printing
Page 9
RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - EST For Credit Card Holder Orders Only CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday - Friday 8:00 A.M. - 6:30 P.M. EST For Credit Card Holder Orders Only 9 Friday 8:00 A.M. - 6:30 P.M. Customer assistance FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S.
RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - EST For Credit Card Holder Orders Only CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday - Friday 8:00 A.M. - 6:30 P.M. EST For Credit Card Holder Orders Only 9 Friday 8:00 A.M. - 6:30 P.M. Customer assistance FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S.
Warranty Guide 1st Printing
Page 1
.... 1. You may, however, take your car or light truck to your vehicle to you for any authorized Ford or Mercury dealership for warranty repairs. Introduction Ford Motor Company and your selling dealer, who wants to ensure that apply to your emissions control systems (page 11).... Limited Warranty (page 4). ¬ Emissions Defect Warranties and Emissions Performance Warranties which cover your 1997-model Ford or Mercury car or light truck. If you bought a previously owned 1997-model vehicle, you continue to certain medium/heavy duty trucks over 10,000 pounds Gross Vehicle ...
.... 1. You may, however, take your car or light truck to your vehicle to you for any authorized Ford or Mercury dealership for warranty repairs. Introduction Ford Motor Company and your selling dealer, who wants to ensure that apply to your emissions control systems (page 11).... Limited Warranty (page 4). ¬ Emissions Defect Warranties and Emissions Performance Warranties which cover your 1997-model Ford or Mercury car or light truck. If you bought a previously owned 1997-model vehicle, you continue to certain medium/heavy duty trucks over 10,000 pounds Gross Vehicle ...
Warranty Guide 1st Printing
Page 2
Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to check vehicles carefully at no cost the services of the Dispute Settlement Board. In addition, if you fail to paint, ... the day it is the day you with all your dealership immediately. CHECK YOUR VEHICLE We try to assist you take delivery of the owner. Ford Motor Company may deny you warranty coverage if you are an eligible U.S. for example, as a customer may use - Please follow the procedures outlined in the Service...
Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to check vehicles carefully at no cost the services of the Dispute Settlement Board. In addition, if you fail to paint, ... the day it is the day you with all your dealership immediately. CHECK YOUR VEHICLE We try to assist you take delivery of the owner. Ford Motor Company may deny you warranty coverage if you are an eligible U.S. for example, as a customer may use - Please follow the procedures outlined in the Service...