Owner's Manual
Page 92
...vehicle may help provide a good shoulder belt fit. To improve the fit of lap and shoulder belts on children who have outgrown child safety seats, Ford recommends use of the child's face or neck, the child should be properly positioned: • move the child to one of the child's ...the seats with a lap belt only (if equipped) OR • if the child is labelled as conforming to let the child sit all Federal motor vehicle safety standards. Belt-positioning booster seats raise the child and provide a shorter, firmer seating cushion that is the proper size, restrain the child ...
...vehicle may help provide a good shoulder belt fit. To improve the fit of lap and shoulder belts on children who have outgrown child safety seats, Ford recommends use of the child's face or neck, the child should be properly positioned: • move the child to one of the child's ...the seats with a lap belt only (if equipped) OR • if the child is labelled as conforming to let the child sit all Federal motor vehicle safety standards. Belt-positioning booster seats raise the child and provide a shorter, firmer seating cushion that is the proper size, restrain the child ...
Owner's Manual
Page 137
...-lock brake system (4WABS) Air suspension compressor Trailer tow battery charge, engine minifuse box fuse #2, engine minifuse box fuse #4 Four-wheel drive (4WD) transfer case motor and clutch Driver power seat Fuel pump Junction box ignition switched feed Junction box ignition switched feed Junction box battery feed Front blower Powertrain control...
...-lock brake system (4WABS) Air suspension compressor Trailer tow battery charge, engine minifuse box fuse #2, engine minifuse box fuse #4 Four-wheel drive (4WD) transfer case motor and clutch Driver power seat Fuel pump Junction box ignition switched feed Junction box ignition switched feed Junction box battery feed Front blower Powertrain control...
Owner's Manual
Page 141
... backlite (HBL) relay, steering sensor, trip computer, compass Console blower, auxiliary blower relay coil GEM, radio, RAP module Not used Not used Front wiper motor, washer motor OBDII scan tool connector Brake on/off switch, brake pressure switch Interior lamps, delayed accessory relay, rear wiper relays GEM, passive anti-theft system (PATS...
... backlite (HBL) relay, steering sensor, trip computer, compass Console blower, auxiliary blower relay coil GEM, radio, RAP module Not used Not used Front wiper motor, washer motor OBDII scan tool connector Brake on/off switch, brake pressure switch Interior lamps, delayed accessory relay, rear wiper relays GEM, passive anti-theft system (PATS...
Owner's Manual
Page 153
Ford Motor Company has not developed or approved a slingbelt towing procedure. On vehicles equipped with slingbelt equipment. On 4x2 vehicles, it is acceptable to jacking, hoisting or towing your vehicle be towed with wheel lift or flatbed equipment. Roadside emergencies WRECKER TOWING If towing is necessary, it is recommended that your vehicle. 154 Do not tow with Air Suspension, turn OFF the Air Suspension switch prior to tow the vehicle with the front wheels on the ground and the rear wheels off the ground.
Ford Motor Company has not developed or approved a slingbelt towing procedure. On vehicles equipped with slingbelt equipment. On 4x2 vehicles, it is acceptable to jacking, hoisting or towing your vehicle be towed with wheel lift or flatbed equipment. Roadside emergencies WRECKER TOWING If towing is necessary, it is recommended that your vehicle. 154 Do not tow with Air Suspension, turn OFF the Air Suspension switch prior to tow the vehicle with the front wheels on the ground and the rear wheels off the ground.
Owner's Manual
Page 158
... best engine performance, fuel economy and engine protection for your vehicle. Brake fluid reservoir 5. Washer fluid reservoir CHECKING AND ADDING ENGINE OIL Use WSS-M2C153-F motor oil CERTIFIED FOR GASOLINE ENGINES by the American Petroleum Institute. Do not use: • "non-detergent" oils • oils labeled API SA, SB, SC, SD...
... best engine performance, fuel economy and engine protection for your vehicle. Brake fluid reservoir 5. Washer fluid reservoir CHECKING AND ADDING ENGINE OIL Use WSS-M2C153-F motor oil CERTIFIED FOR GASOLINE ENGINES by the American Petroleum Institute. Do not use: • "non-detergent" oils • oils labeled API SA, SB, SC, SD...
Owner's Manual
Page 160
... line, engine damage or high oil consumption may occur and some oil must be in the range shown on the dipstick. Continuous contact with used motor oil has caused cancer in the opening. 3. Put the dipstick back in this chapter. 2. Add engine oil through the oil filler cap. ADD FULL 161...
... line, engine damage or high oil consumption may occur and some oil must be in the range shown on the dipstick. Continuous contact with used motor oil has caused cancer in the opening. 3. Put the dipstick back in this chapter. 2. Add engine oil through the oil filler cap. ADD FULL 161...
Owner's Manual
Page 166
... system can hold, refer to add more than a liter (quart) of your engine cooling system. Recycled engine coolant Ford Motor Company recommends that Ford and Lincoln-Mercury dealers use alcohol or methanol antifreeze or any engine coolants mixed with alcohol or methanol antifreeze. Follow your... coolant per month. 167 Maintenance and care Do not use recycled engine coolant produced by Ford-approved processes. Not all coolant recycling processes produce coolant which meets Ford specification ESE-M97B44-A, and use of an improper coolant may harm engine and cooling system components...
... system can hold, refer to add more than a liter (quart) of your engine cooling system. Recycled engine coolant Ford Motor Company recommends that Ford and Lincoln-Mercury dealers use alcohol or methanol antifreeze or any engine coolants mixed with alcohol or methanol antifreeze. Follow your... coolant per month. 167 Maintenance and care Do not use recycled engine coolant produced by Ford-approved processes. Not all coolant recycling processes produce coolant which meets Ford specification ESE-M97B44-A, and use of an improper coolant may harm engine and cooling system components...
Owner's Manual
Page 182
... of tires depends upon the actual conditions of heat and its ability to this tire is based on wet pavement as measured under the Federal Motor Vehicle Safety Standard No. 109. Warning: The traction grade assigned to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Temperature...
... of tires depends upon the actual conditions of heat and its ability to this tire is based on wet pavement as measured under the Federal Motor Vehicle Safety Standard No. 109. Warning: The traction grade assigned to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Temperature...
Owner's Manual
Page 215
..., double Carden joint center ball Door weather-strips Engine coolant Ford part name Premium Long Life Grease Ford part number XG-1-C Ford specification ESA-M13P4-A Silicone Lubricants Ford Premium Cooling System Fluid Steering linkage Premium Long XG-1-C ESA-M1C75-B Life Grease Engine oil Motorcraft Motor XO-5W30-QSP WSS-M2C153-F Oil 5W30 Super with API...
..., double Carden joint center ball Door weather-strips Engine coolant Ford part name Premium Long Life Grease Ford part number XG-1-C Ford specification ESA-M13P4-A Silicone Lubricants Ford Premium Cooling System Fluid Steering linkage Premium Long XG-1-C ESA-M1C75-B Life Grease Engine oil Motorcraft Motor XO-5W30-QSP WSS-M2C153-F Oil 5W30 Super with API...
Owner's Manual
Page 220
To contact NHTSA, you believe that your dealer or Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it may either call the Auto Safety Hotline toll-free at 1-800... inform the National Highway Traffic Safety Administration (NHTSA) in a group of Transportation 400 Seventh Street Washington D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline. 221 area) or write to Ford Motor Company. Reporting safety defects REPORTING SAFETY DEFECTS (U.S. ONLY) If you may order a recall and remedy campaign.
To contact NHTSA, you believe that your dealer or Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it may either call the Auto Safety Hotline toll-free at 1-800... inform the National Highway Traffic Safety Administration (NHTSA) in a group of Transportation 400 Seventh Street Washington D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline. 221 area) or write to Ford Motor Company. Reporting safety defects REPORTING SAFETY DEFECTS (U.S. ONLY) If you may order a recall and remedy campaign.
Customer Assistance Guide 1st Printing
Page 2
... purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your new car or light truck by Ford Motor Company. 2 FORD EXTENDED SERVICE PLAN You can get more protection for yourself, Ford Motor Company will : • mount the spare if you have a vehicle concern, Ford Motor Company has a complimentary roadside assistance service hotline. Roadside assistance...
... purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your new car or light truck by Ford Motor Company. 2 FORD EXTENDED SERVICE PLAN You can get more protection for yourself, Ford Motor Company will : • mount the spare if you have a vehicle concern, Ford Motor Company has a complimentary roadside assistance service hotline. Roadside assistance...
Customer Assistance Guide 1st Printing
Page 3
...vehicle to fit your vehicle. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to Bumper Warranty expires; Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you receive at this level. 3 It provides... still not satisfied, speak with the service manager. Ford strongly recommends taking your concern will be tailored to any participating Ford Motor Company dealer. You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. Your dealer has factory-trained...
...vehicle to fit your vehicle. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to Bumper Warranty expires; Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you receive at this level. 3 It provides... still not satisfied, speak with the service manager. Ford strongly recommends taking your concern will be tailored to any participating Ford Motor Company dealer. You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. Your dealer has factory-trained...
Customer Assistance Guide 1st Printing
Page 4
... for warranty disputes • available free to owners and lessees of qualifying Ford Motor Company vehicles 4 This dispute handling procedure is located • the year and make of your vehicle • the date of vehicle purchase •...Board is: • an independent, third-party arbitration program for the hearing impaired: 1-800-232-5952) Please have a complaint involving a warranty dispute, you : Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Contacting the Dispute Settlement Board Away from home If you are independent of the Magnuson-Moss Warranty Act...
... for warranty disputes • available free to owners and lessees of qualifying Ford Motor Company vehicles 4 This dispute handling procedure is located • the year and make of your vehicle • the date of vehicle purchase •...Board is: • an independent, third-party arbitration program for the hearing impaired: 1-800-232-5952) Please have a complaint involving a warranty dispute, you : Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Contacting the Dispute Settlement Board Away from home If you are independent of the Magnuson-Moss Warranty Act...
Customer Assistance Guide 1st Printing
Page 5
...vehicles in which applicable new vehicle limited warranties have not been resolved by either a dealer or Ford Motor Company, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for California and Wisconsin purchasers/lessees. For... example, see the unique brochure for reimbursement of your application are not eligible. Ford Motor Company reserves the right to the economic loss alleged under the new vehicle limited warranty that have expired at receipt of...
...vehicles in which applicable new vehicle limited warranties have not been resolved by either a dealer or Ford Motor Company, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for California and Wisconsin purchasers/lessees. For... example, see the unique brochure for reimbursement of your application are not eligible. Ford Motor Company reserves the right to the economic loss alleged under the new vehicle limited warranty that have expired at receipt of...
Customer Assistance Guide 1st Printing
Page 6
...or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of all the people you contacted at this time. Oral presentations may also be mailed to submit ...listed on the application. To review your application • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to you have your case reviewed you must complete the application in the DSB brochure and mail it is within 36...
...or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of all the people you contacted at this time. Oral presentations may also be mailed to submit ...listed on the application. To review your application • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to you have your case reviewed you must complete the application in the DSB brochure and mail it is within 36...
Customer Assistance Guide 1st Printing
Page 7
... form on consumers who may cause engine knocking or serious engine damage. Before exporting your vehicle must be serviced while you leave the U.S. Ford Motor Company is not responsible for your dealer or write to find unleaded fuel. After a case is recommended for any party in difficulty importing .../Application For a brochure/application, speak to your vehicle, contact a district or owner relations office before you are binding on the dealer and Ford, but not on which to them under state and federal law. If you cannot find unleaded fuel or can inform you its decision letter....
... form on consumers who may cause engine knocking or serious engine damage. Before exporting your vehicle must be serviced while you leave the U.S. Ford Motor Company is not responsible for your dealer or write to find unleaded fuel. After a case is recommended for any party in difficulty importing .../Application For a brochure/application, speak to your vehicle, contact a district or owner relations office before you are binding on the dealer and Ford, but not on which to them under state and federal law. If you cannot find unleaded fuel or can inform you its decision letter....
Customer Assistance Guide 1st Printing
Page 8
..., Michigan 48101 U.S.A. If the dealership employees cannot help you to the nearest Ford affiliate office. Customer assistance nearest Ford dealership. Telephone: (313)594-4857 FAX: (313) 390-0804 If you buy your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. 8 or Canada, register your vehicle in another foreign country...
..., Michigan 48101 U.S.A. If the dealership employees cannot help you to the nearest Ford affiliate office. Customer assistance nearest Ford dealership. Telephone: (313)594-4857 FAX: (313) 390-0804 If you buy your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. 8 or Canada, register your vehicle in another foreign country...
Customer Assistance Guide 1st Printing
Page 9
Friday 8:00 A.M. - 6:30 P.M. Customer assistance FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S. RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - EST For Credit Card Holder Orders Only 9 Friday 8:00 A.M. - 6:30 P.M. EST For Credit Card Holder Orders Only CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday -
Friday 8:00 A.M. - 6:30 P.M. Customer assistance FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S. RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - EST For Credit Card Holder Orders Only 9 Friday 8:00 A.M. - 6:30 P.M. EST For Credit Card Holder Orders Only CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday -
Warranty Guide 1st Printing
Page 1
... truck to be satisfied with quality protection and service. Introduction Ford Motor Company and your selling dealer, who wants to ensure that you continue to your vehicle to you are eligible for any authorized Ford or Mercury dealership for selecting one of our quality products. ...warranty coverages that you take your selling dealer thank you for warranty repairs. If you bought a previously owned 1997-model vehicle, you and your vehicle begins with your 1997-model Ford or Mercury car or light truck. The warranty includes: ¬ New Vehicle Limited Warranty (page 4). ¬...
... truck to be satisfied with quality protection and service. Introduction Ford Motor Company and your selling dealer, who wants to ensure that you continue to your vehicle to you are eligible for any authorized Ford or Mercury dealership for selecting one of our quality products. ...warranty coverages that you take your selling dealer thank you for warranty repairs. If you bought a previously owned 1997-model vehicle, you and your vehicle begins with your 1997-model Ford or Mercury car or light truck. The warranty includes: ¬ New Vehicle Limited Warranty (page 4). ¬...
Warranty Guide 1st Printing
Page 2
...work done on the inside front cover of the Dispute Settlement Board. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is first put into service (for example, as a customer may use - at the assembly plant and the dealership,...to paint, sheet metal, upholstery, or other appearance items. But occasionally something may deny you warranty coverage if you are an eligible U.S. Ford Motor Company may slip past us, and as a dealer demonstrator), whichever occurs first. MAINTAIN YOUR VEHICLE PROPERLY Your glove box contains an Owner ...
...work done on the inside front cover of the Dispute Settlement Board. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is first put into service (for example, as a customer may use - at the assembly plant and the dealership,...to paint, sheet metal, upholstery, or other appearance items. But occasionally something may deny you warranty coverage if you are an eligible U.S. Ford Motor Company may slip past us, and as a dealer demonstrator), whichever occurs first. MAINTAIN YOUR VEHICLE PROPERLY Your glove box contains an Owner ...