Owner's Manual
Page 237
... to contact the Dispute Settlement Board (U.S. The Dispute Settlement Board (U.S. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to owners or lessees of Cases Does the Board Review? only) or the Canadian Motor Vehicle Arbitration Plan (CAMVAP) in... free to discontinue this process at any time without notice and without incurring obligations. What Kind of qualifying Ford Motor Company vehicles. The Board reviews unresolved warranty performance complaints on your owner card and/or your Vehicle Identification Number (VIN) listed on...
... to contact the Dispute Settlement Board (U.S. The Dispute Settlement Board (U.S. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to owners or lessees of Cases Does the Board Review? only) or the Canadian Motor Vehicle Arbitration Plan (CAMVAP) in... free to discontinue this process at any time without notice and without incurring obligations. What Kind of qualifying Ford Motor Company vehicles. The Board reviews unresolved warranty performance complaints on your owner card and/or your Vehicle Identification Number (VIN) listed on...
Owner's Manual
Page 238
...Cases currently in litigation u Vehicles not used primarily for California purchasers/lessees. The Board does not review issues involving: u A non-Ford product u A non-Ford dealership u A vehicle sales transaction u A request for reimbursement of consequential expenses unless incidental to a service ...or product complaint being reviewed u Items not covered by an independent consulting firm. For example, see the ...
...Cases currently in litigation u Vehicles not used primarily for California purchasers/lessees. The Board does not review issues involving: u A non-Ford product u A non-Ford dealership u A vehicle sales transaction u A request for reimbursement of consequential expenses unless incidental to a service ...or product complaint being reviewed u Items not covered by an independent consulting firm. For example, see the ...
Owner's Manual
Page 239
...The decisions of an award decision. A decision is within 40 days after it receives the customer application form. After your case has been reviewed, the Board will make an oral presentation before the Board by indicating your acceptance or rejection of the Board are based on the dealer and... Ford, but customers may be requested by the Board. The decisions of the involved parties. Because the Board usually meets only once a month, ...
...The decisions of an award decision. A decision is within 40 days after it receives the customer application form. After your case has been reviewed, the Board will make an oral presentation before the Board by indicating your acceptance or rejection of the Board are based on the dealer and... Ford, but customers may be requested by the Board. The decisions of the involved parties. Because the Board usually meets only once a month, ...
Owner's Manual
Page 240
...to be completed and mailed to submit statements. The form should be eligible, you bought your application and the local Board address. To review your case properly, the Board needs the following address to your vehicle u the date of repair and the mileage at the time of all...the Board? You will be sent a brochure and a one-page customer application form. Your application will be reviewed and if it is the Review Process? At the same time, your dealer and Ford Motor Company representative are asked to the same address. Write to the Board at the following information: u ...
...to be completed and mailed to submit statements. The form should be eligible, you bought your application and the local Board address. To review your case properly, the Board needs the following address to your vehicle u the date of repair and the mileage at the time of all...the Board? You will be sent a brochure and a one-page customer application form. Your application will be reviewed and if it is the Review Process? At the same time, your dealer and Ford Motor Company representative are asked to the same address. Write to the Board at the following information: u ...
Owner's Manual
Page 241
... vehicles, it may either call the Auto Safety Hotline toll-free at the dealership resolve your application NOT qualify for review, an explanation will be mailed to notifying Ford Motor Company. You can also obtain other information about motor vehicle safety from the Hotline. 244 Only) If you...the vehicle or who serviced your vehicle complaint u a brief description of your unresolved u a brief summary of actions that were taken with the dealer and Ford Motor Company (if known) of all people you contacted at 1-800-424-9393 (or 366-0123 in the Washington, D.C. u the names u a ...
... vehicles, it may either call the Auto Safety Hotline toll-free at the dealership resolve your application NOT qualify for review, an explanation will be mailed to notifying Ford Motor Company. You can also obtain other information about motor vehicle safety from the Hotline. 244 Only) If you...the vehicle or who serviced your vehicle complaint u a brief description of your unresolved u a brief summary of actions that were taken with the dealer and Ford Motor Company (if known) of all people you contacted at 1-800-424-9393 (or 366-0123 in the Washington, D.C. u the names u a ...
Owner's Manual
Page 243
... and places in the province of Cananda. These impartial Arbitrators review the positions of Canada participates in all other efforts to produce a settlement have failed. For more information, without cost to you and Ford of Quebec. 246 This procedure is a straight-forward and.... CAMVAP decisions are available in an impartial third party mediation/arbitration program administered by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of the parties, make decisions and, where appropriate, render awards to eliminate the ...
... and places in the province of Cananda. These impartial Arbitrators review the positions of Canada participates in all other efforts to produce a settlement have failed. For more information, without cost to you and Ford of Quebec. 246 This procedure is a straight-forward and.... CAMVAP decisions are available in an impartial third party mediation/arbitration program administered by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of the parties, make decisions and, where appropriate, render awards to eliminate the ...