Owner's Manual
Page 156
The Dispute Settlement Board (U.S. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to owners or lessees of Cases Does the Board Review? Only) The Dispute Settlement Board is a voluntary, independent dispute-settlement program available free to... may wish to contact the Dispute Settlement Board (U.S. What Kind of qualifying Ford Motor Company vehicles. The Board reviews unresolved warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury Light Trucks under warranty that have a service or product complaint,...
The Dispute Settlement Board (U.S. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to owners or lessees of Cases Does the Board Review? Only) The Dispute Settlement Board is a voluntary, independent dispute-settlement program available free to... may wish to contact the Dispute Settlement Board (U.S. What Kind of qualifying Ford Motor Company vehicles. The Board reviews unresolved warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury Light Trucks under warranty that have a service or product complaint,...
Owner's Manual
Page 157
...Board membership are recruited and trained by an independent consulting firm. The Board has four members: u three consumer representatives u a Ford or Lincoln-Mercury dealer Consumer candidates for California purchasers/lessees. A decision is made by the Board by the Board. Also, oral...requested by simple majority vote. 157 u A request for reimbursement of consequential expenses unless incidental to a service or product complaint being reviewed u Items not covered by your warranty u Alleged liability claims u Property damage where such damage is significant when compared to the ...
...Board membership are recruited and trained by an independent consulting firm. The Board has four members: u three consumer representatives u a Ford or Lincoln-Mercury dealer Consumer candidates for California purchasers/lessees. A decision is made by the Board by the Board. Also, oral...requested by simple majority vote. 157 u A request for reimbursement of consequential expenses unless incidental to a service or product complaint being reviewed u Items not covered by your warranty u Alleged liability claims u Property damage where such damage is significant when compared to the ...
Owner's Manual
Page 158
...to request a brochure/application. Write to the Board at a fair and impartial decision. How Do You Contact the Board? Board members review all the materials related to be reviewed. Decisions are binding on the written statements and any oral presentations made by each case within 40 days after it receives the..., some cases will also provide you its decision in writing. After your acceptance or rejection of the Board are based on the dealer and Ford, but customers may have other options available to them under state or federal law. The decisions of an award decision.
...to request a brochure/application. Write to the Board at a fair and impartial decision. How Do You Contact the Board? Board members review all the materials related to be reviewed. Decisions are binding on the written statements and any oral presentations made by each case within 40 days after it receives the..., some cases will also provide you its decision in writing. After your acceptance or rejection of the Board are based on the dealer and Ford, but customers may have other options available to them under state or federal law. The decisions of an award decision.
Owner's Manual
Page 159
...eligible, you , Ford of Canada, and the Ford dealer, contact the Canadian Motor Vehicle Arbitration Plan (CAMVAP). At the same time, your unresolved u a brief summary of actions that cannot be resolved by an agreement among you will be reviewed and if it is the Review Process? Ford of Canada does... not have a problem that were taken with the dealer and Ford Motor Company 159 In many areas of Canada, CAMVAP will help resolve the problem...
...eligible, you , Ford of Canada, and the Ford dealer, contact the Canadian Motor Vehicle Arbitration Plan (CAMVAP). At the same time, your unresolved u a brief summary of actions that cannot be resolved by an agreement among you will be reviewed and if it is the Review Process? Ford of Canada does... not have a problem that were taken with the dealer and Ford Motor Company 159 In many areas of Canada, CAMVAP will help resolve the problem...
Owner's Manual
Page 160
To contact NHTSA, you . u a description of the action you want done to Should your application NOT qualify for review, an explanation will be mailed to you may either call the Auto Safety Hotline toll-free at the dealership resolve your vehicle has a defect... an investigation, and if it finds that your concern. Reporting Safety Defects (U.S. area) or write to notifying Ford Motor Company. u the names (if known) of all people you , your dealer, or Ford Motor Company. However, NHTSA cannot become involved in individual problems between you contacted at 1-800-424-9393 (or...
To contact NHTSA, you . u a description of the action you want done to Should your application NOT qualify for review, an explanation will be mailed to you may either call the Auto Safety Hotline toll-free at the dealership resolve your vehicle has a defect... an investigation, and if it finds that your concern. Reporting Safety Defects (U.S. area) or write to notifying Ford Motor Company. u the names (if known) of all people you , your dealer, or Ford Motor Company. However, NHTSA cannot become involved in individual problems between you contacted at 1-800-424-9393 (or...
Owner's Manual
Page 162
...review the positions of Canada. In the CAMVAP program, impartial third-party Arbitrators conduct hearings at 1-800-207-0685. 162 Mediation/Arbitration Program In those cases where you continue to feel that the efforts by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). For more information, without cost to you and Ford...Provincial Administrator directly at mutually convenient times and places in an impartial third party mediation/arbitration program administered by Ford and the dealer to resolve a factory-related vehicle service concern have failed. CAMVAP services are fast, fair...
...review the positions of Canada. In the CAMVAP program, impartial third-party Arbitrators conduct hearings at 1-800-207-0685. 162 Mediation/Arbitration Program In those cases where you continue to feel that the efforts by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). For more information, without cost to you and Ford...Provincial Administrator directly at mutually convenient times and places in an impartial third party mediation/arbitration program administered by Ford and the dealer to resolve a factory-related vehicle service concern have failed. CAMVAP services are fast, fair...