Owner's Manual
Page 156
...available free to discontinue this process at any time without notice and without incurring obligations. The Board reviews unresolved warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury Light Trucks under warranty that have a service or product complaint, you still have ... Settlement Board may wish to contact the Dispute Settlement Board (U.S. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to owners or lessees of Cases Does the Board Review? If you may not be available in Canada. The Dispute ...
...available free to discontinue this process at any time without notice and without incurring obligations. The Board reviews unresolved warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury Light Trucks under warranty that have a service or product complaint, you still have ... Settlement Board may wish to contact the Dispute Settlement Board (U.S. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to owners or lessees of Cases Does the Board Review? If you may not be available in Canada. The Dispute ...
Owner's Manual
Page 157
... Board membership are recruited and trained by an independent consulting firm. The Board has four members: u three consumer representatives u a Ford or Lincoln-Mercury dealer Consumer candidates for California purchasers/lessees. A decision is made by the Board by indicating your choice on which...Eligibility may be requested by the Board. u A request for reimbursement of consequential expenses unless incidental to a service or product complaint being reviewed u Items not covered by your application are chosen because of delivery (warranty start date), you have a right to make an oral...
... Board membership are recruited and trained by an independent consulting firm. The Board has four members: u three consumer representatives u a Ford or Lincoln-Mercury dealer Consumer candidates for California purchasers/lessees. A decision is made by the Board by indicating your choice on which...Eligibility may be requested by the Board. u A request for reimbursement of consequential expenses unless incidental to a service or product complaint being reviewed u Items not covered by your application are chosen because of delivery (warranty start date), you have a right to make an oral...
Owner's Manual
Page 158
...days after it receives the customer application form. The form should be completed and mailed to them under state or federal law. Board members review all the materials related to each complaint and, based on the available information, arrive at the following address to request a brochure/application....days to be sent a brochure and a one-page customer application form. The decisions of the Board are based on the dealer and Ford, but customers may have other options available to the same address. 158 Decisions are binding on the written statements and any oral presentations ...
...days after it receives the customer application form. The form should be completed and mailed to them under state or federal law. Board members review all the materials related to each complaint and, based on the available information, arrive at the following address to request a brochure/application....days to be sent a brochure and a one-page customer application form. The decisions of the Board are based on the dealer and Ford, but customers may have other options available to the same address. 158 Decisions are binding on the written statements and any oral presentations ...
Owner's Manual
Page 159
...with the dealer and Ford Motor Company 159 If you have a Dispute Settlement Board. In many areas of Canada, CAMVAP will help resolve the problem and, if necessary, will receive an acknowledgment indicating the file number assigned to be arbitrated. To review your case properly, the...complaint u a brief description of your unresolved u a brief summary of Canada, and the Ford dealer, contact the Canadian Motor Vehicle Arbitration Plan (CAMVAP). Your application will be eligible, you , Ford of actions that cannot be resolved by an agreement among you will arrange for the matter ...
...with the dealer and Ford Motor Company 159 If you have a Dispute Settlement Board. In many areas of Canada, CAMVAP will help resolve the problem and, if necessary, will receive an acknowledgment indicating the file number assigned to be arbitrated. To review your case properly, the...complaint u a brief description of your unresolved u a brief summary of Canada, and the Ford dealer, contact the Canadian Motor Vehicle Arbitration Plan (CAMVAP). Your application will be eligible, you , Ford of actions that cannot be resolved by an agreement among you will arrange for the matter ...
Owner's Manual
Page 160
...(if known) of all people you contacted at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to notifying Ford Motor Company. You can also obtain other information about motor vehicle safety from the Hotline. 160 However, NHTSA cannot become involved in a group of... the action you want done to Should your application NOT qualify for review, an explanation will be mailed to you , your concern. To contact NHTSA, you may order a recall and remedy campaign. Reporting Safety Defects ...
...(if known) of all people you contacted at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to notifying Ford Motor Company. You can also obtain other information about motor vehicle safety from the Hotline. 160 However, NHTSA cannot become involved in a group of... the action you want done to Should your application NOT qualify for review, an explanation will be mailed to you , your concern. To contact NHTSA, you may order a recall and remedy campaign. Reporting Safety Defects ...
Owner's Manual
Page 162
...speedy alternative to resolve a disagreement when all territories and provinces, except Quebec. This procedure is binding on both you and Ford of the parties, make decisions and, where appropriate, render awards to resolve disputes. CAMVAP decisions are available in an informal...produce a settlement have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by Ford and the dealer to resolve a factory-related vehicle service concern have failed. These impartial Arbitrators review the positions of Canada. Mediation/...
...speedy alternative to resolve a disagreement when all territories and provinces, except Quebec. This procedure is binding on both you and Ford of the parties, make decisions and, where appropriate, render awards to resolve disputes. CAMVAP decisions are available in an informal...produce a settlement have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by Ford and the dealer to resolve a factory-related vehicle service concern have failed. These impartial Arbitrators review the positions of Canada. Mediation/...