Owner Manual
Page 457
... with the sales, service, or parts manager, contact the owner of all concerned, misunderstandings can be resolved by your dealer and to your satisfaction, the following steps should be taken: STEP ONE: Discuss your dealership or the general manager. If your concern has not been resolved to Chevrolet. If the... matter has already been reviewed with the sales transaction or the operation of dealership management.
... with the sales, service, or parts manager, contact the owner of all concerned, misunderstandings can be resolved by your dealer and to your satisfaction, the following steps should be taken: STEP ONE: Discuss your dealership or the general manager. If your concern has not been resolved to Chevrolet. If the... matter has already been reviewed with the sales transaction or the operation of dealership management.