Owner's Manual
Page 7
You can use it to quickly find an alphabetical listing of this manual. Please refer to read. Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you will find something you want to the last page of almost every subject in this manual for your Service Station Guide v
You can use it to quickly find an alphabetical listing of this manual. Please refer to read. Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you will find something you want to the last page of almost every subject in this manual for your Service Station Guide v
Owner's Manual
Page 42
... for you is disconnected, an air bag can be injured if you relocate any questions about servicing your vehicle should be serviced. See "Customer Satisfaction Procedure" in a crash. Servicing Your Air Bag-Equipped Vehicle Air bags affect how your vehicle and the air bag systems. To ...sensors. If you modify your vehicle's frame, bumper system, front end or side sheet metal or height, they may not work for Customer Assistance are probably part of the vehicle that could keep the air bag system from working properly. Avoid yellow connectors. CAUTION: For up...
... for you is disconnected, an air bag can be injured if you relocate any questions about servicing your vehicle should be serviced. See "Customer Satisfaction Procedure" in a crash. Servicing Your Air Bag-Equipped Vehicle Air bags affect how your vehicle and the air bag systems. To ...sensors. If you modify your vehicle's frame, bumper system, front end or side sheet metal or height, they may not work for Customer Assistance are probably part of the vehicle that could keep the air bag system from working properly. Avoid yellow connectors. CAUTION: For up...
Owner's Manual
Page 274
... Warranty and Owner Assistance Information Booklet. K-2500 (4WD) Engine 8100 V8 Axle Ratio 3.73 4.10 *Max. In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 * Weight-distributing hitch tongue weight 10% to 15% of hitch weight 1,200 lb...
... Warranty and Owner Assistance Information Booklet. K-2500 (4WD) Engine 8100 V8 Axle Ratio 3.73 4.10 *Max. In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 * Weight-distributing hitch tongue weight 10% to 15% of hitch weight 1,200 lb...
Owner's Manual
Page 425
... you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance 8-8 8-10 8-10 8-11 8-11 Courtesy Transportation Warranty Information Reporting Safety Defects to the United...
... you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance 8-8 8-10 8-10 8-11 8-11 Courtesy Transportation Warranty Information Reporting Safety Defects to the United...
Owner's Manual
Page 426
...any concerns with a member of all concerned, misunderstandings can be quickly resolved at that level. If your concern has not been resolved to Chevrolet. Discuss your concern with the sales transaction or the operation of the dealership or the general manager. 8-2 Normally, concerns can occur. If... service or parts manager, contact the owner of your vehicle will be resolved by your dealer's sales or service departments. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be taken: STEP ONE...
...any concerns with a member of all concerned, misunderstandings can be quickly resolved at that level. If your concern has not been resolved to Chevrolet. Discuss your concern with the sales transaction or the operation of the dealership or the general manager. 8-2 Normally, concerns can occur. If... service or parts manager, contact the owner of your vehicle will be resolved by your dealer's sales or service departments. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be taken: STEP ONE...
Owner's Manual
Page 427
... vehicle repairs or the interpretation of charge and your case will likely be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Canada, contact GM of the ...instrument panel and visible through the windshield.) D Dealership name and location D Vehicle delivery date and present mileage When contacting Chevrolet, please remember that your inquiry prompt attention. D Vehicle Identification Number (This is free of the New Vehicle Limited Warranty. Although you...
... vehicle repairs or the interpretation of charge and your case will likely be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Canada, contact GM of the ...instrument panel and visible through the windshield.) D Dealership name and location D Vehicle delivery date and present mileage When contacting Chevrolet, please remember that your inquiry prompt attention. D Vehicle Identification Number (This is free of the New Vehicle Limited Warranty. Although you...
Owner's Manual
Page 428
... 1-800-496-9994 Fax Number: 313-381-0022 Customer Assistance for assistance. If a U.S. United States Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Eligibility is available in all 50 states and the District of Columbia. customer wishes to write to Chevrolet, the letter should be addressed to call the toll-...free number for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at the following address: BBB Auto Line Council of Better...
... 1-800-496-9994 Fax Number: 313-381-0022 Customer Assistance for assistance. If a U.S. United States Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Eligibility is available in all 50 states and the District of Columbia. customer wishes to write to Chevrolet, the letter should be addressed to call the toll-...free number for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at the following address: BBB Auto Line Council of Better...
Owner's Manual
Page 429
... (463-7483) for your dealer for a limited period of time from outside Canada, please dial 1-905-644-3063. Customer Assistance Center Paseo de la Reforma # 2740 Col. Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263...
... (463-7483) for your dealer for a limited period of time from outside Canada, please dial 1-905-644-3063. Customer Assistance Center Paseo de la Reforma # 2740 Col. Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263...
Owner's Manual
Page 430
... towing for warranty repairs D Basic over the phone, our advisors have access to a nationwide network of the Chevrolet Roadside Assistance Center. Roadside membership is excited to customer satisfaction, Chevrolet is free; Roadside offers two levels of a 2002 Chevrolet, membership in Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA...
... towing for warranty repairs D Basic over the phone, our advisors have access to a nationwide network of the Chevrolet Roadside Assistance Center. Roadside membership is excited to customer satisfaction, Chevrolet is free; Roadside offers two levels of a 2002 Chevrolet, membership in Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA...
Owner's Manual
Page 431
... home or on the road) Courtesy Care is available to eligible purchasers of 2002 Chevrolet passenger cars and light duty trucks. (Please see your selling dealer for details.) 8-7 Courtesy Transportation will be pre-arranged by Chevrolet Roadside or dealer service management. All Courtesy Care services must be offered in ... that will provide you with the coverage provided by the Bumper-to-Bumper New Vehicle Limited Warranty to retail and retail lease customers operating 2002 and newer Chevrolet vehicles for a period of 3 years/36,000 miles (60 000 km), whichever occurs first.
... home or on the road) Courtesy Care is available to eligible purchasers of 2002 Chevrolet passenger cars and light duty trucks. (Please see your selling dealer for details.) 8-7 Courtesy Transportation will be pre-arranged by Chevrolet Roadside or dealer service management. All Courtesy Care services must be offered in ... that will provide you with the coverage provided by the Bumper-to-Bumper New Vehicle Limited Warranty to retail and retail lease customers operating 2002 and newer Chevrolet vehicles for a period of 3 years/36,000 miles (60 000 km), whichever occurs first.
Owner's Manual
Page 432
...consultant of problem Canadian Roadside Assistance Vehicles purchased in Canada have the following available to give to the advisor: Courtesy Transportation Chevrolet has always exemplified quality and value in its offering of course, the problem is safety-related. This will reduce your ... this, and ask for emergency services. If your dealer and request an appointment. The Courtesy Transportation program is offered to retail purchase/lease customers in Canada or the United States. D D D D D D D Vehicle Identification Number (VIN) License plate number Vehicle color Vehicle ...
...consultant of problem Canadian Roadside Assistance Vehicles purchased in Canada have the following available to give to the advisor: Courtesy Transportation Chevrolet has always exemplified quality and value in its offering of course, the problem is safety-related. This will reduce your ... this, and ask for emergency services. If your dealer and request an appointment. The Courtesy Transportation program is offered to retail purchase/lease customers in Canada or the United States. D D D D D D D Vehicle Identification Number (VIN) License plate number Vehicle color Vehicle ...
Owner's Manual
Page 435
Please call us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). You may ... K1A 0N5 REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in addition to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-11 Or, write: General Motors of Canada Limited. REPORTING SAFETY DEFECTS TO THE...
Please call us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). You may ... K1A 0N5 REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in addition to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-11 Or, write: General Motors of Canada Limited. REPORTING SAFETY DEFECTS TO THE...