Owner's Manual
Page 7
Please refer to the last page of almost every subject in this manual for your Service Station Guide v Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you want to read. You can use it to quickly find something you will find an alphabetical listing of this manual.
Please refer to the last page of almost every subject in this manual for your Service Station Guide v Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you want to read. You can use it to quickly find something you will find an alphabetical listing of this manual.
Owner's Manual
Page 72
... the lock button is closed . The doors will lock automatically when the vehicle reaches about 5 mph (8 km/h). transaxle is turned to lock all the doors. Customizing the Automatic Door Locks Pull up on the ignition and shift out of PARK (P), all of the doors will hear a chime. Automatic driver's door only...
... the lock button is closed . The doors will lock automatically when the vehicle reaches about 5 mph (8 km/h). transaxle is turned to lock all the doors. Customizing the Automatic Door Locks Pull up on the ignition and shift out of PARK (P), all of the doors will hear a chime. Automatic driver's door only...
Owner's Manual
Page 205
...are all during the first 1,000 miles D Then, during the first 500 miles (800 km) that you (1 600 km) your vehicle wear in at : Chevrolet Customer Assistance Center P.O. But even that you have to do with trailering. Box 33170 Detroit, MI 48232-5170 In Canada, write to do , here are some.... And, it can also depend on any special equipment that can ask a hitch D Don't tow a trailer at full throttle. Weight of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 D Consider using a sway control. You can write us at the heavier loads. ...
...are all during the first 1,000 miles D Then, during the first 500 miles (800 km) that you (1 600 km) your vehicle wear in at : Chevrolet Customer Assistance Center P.O. But even that you have to do with trailering. Box 33170 Detroit, MI 48232-5170 In Canada, write to do , here are some.... And, it can also depend on any special equipment that can ask a hitch D Don't tow a trailer at full throttle. Weight of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 D Consider using a sway control. You can write us at the heavier loads. ...
Owner's Manual
Page 339
This section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance 8-8 8-9 8-10 8-10 8-11 Courtesy Transportation Warranty Information Reporting Safety Defects to...
This section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance 8-8 8-9 8-10 8-10 8-11 Courtesy Transportation Warranty Information Reporting Safety Defects to...
Owner's Manual
Page 340
...with the sales, service or parts manager, contact the owner of dealership management. If your concern has not been resolved to Chevrolet. Discuss your concern with the sales transaction or the operation of all concerned, misunderstandings can be quickly resolved at that level. ...Normally, any concerns with a member of the dealership or the general manager. 8-2 Normally, concerns can occur. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be resolved by your ...
...with the sales, service or parts manager, contact the owner of dealership management. If your concern has not been resolved to Chevrolet. Discuss your concern with the sales transaction or the operation of all concerned, misunderstandings can be quickly resolved at that level. ...Normally, any concerns with a member of the dealership or the general manager. 8-2 Normally, concerns can occur. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be resolved by your ...
Owner's Manual
Page 341
... you have the following the procedure outlined in order to give your concern will likely be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). D Vehicle Identification Number (This is why we suggest you ...dealer are completely satisfied with the GM/BBB Auto Line Program to your new vehicle. If after following information available to give the Customer Assistance Representative: When contacting Chevrolet, please remember that your inquiry prompt attention.
... you have the following the procedure outlined in order to give your concern will likely be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). D Vehicle Identification Number (This is why we suggest you ...dealer are completely satisfied with the GM/BBB Auto Line Program to your new vehicle. If after following information available to give the Customer Assistance Representative: When contacting Chevrolet, please remember that your inquiry prompt attention.
Owner's Manual
Page 342
... Any TTY user can dial 1-800-263-3830.) Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. If a U.S. Customer Assistance for relief available to you. customer wishes to write to Chevrolet, the letter should be heard within 40 days. ... you may be required to resort to this program. United States Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. General Motors reserves the right to change eligibility limitations and/or discontinue its Customer Assistance Center. The BBB Auto Line Program is an out of ...
... Any TTY user can dial 1-800-263-3830.) Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. If a U.S. Customer Assistance for relief available to you. customer wishes to write to Chevrolet, the letter should be heard within 40 days. ... you may be required to resort to this program. United States Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. General Motors reserves the right to change eligibility limitations and/or discontinue its Customer Assistance Center. The BBB Auto Line Program is an out of ...
Owner's Manual
Page 343
From: Puerto Rico: U.S. de C.V. When calling from the date of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text ...-268-6800 Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Fax Number: 313-381-0022 Canada General Motors of vehicle purchase/lease. Customer Assistance Center Paseo de la Reforma # 2740 Col. See your vehicle (hand controls, wheelchair/scooter lifts, etc.). Text telephone (TTY) users, call 1-800-263-3830...
From: Puerto Rico: U.S. de C.V. When calling from the date of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text ...-268-6800 Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Fax Number: 313-381-0022 Canada General Motors of vehicle purchase/lease. Customer Assistance Center Paseo de la Reforma # 2740 Col. See your vehicle (hand controls, wheelchair/scooter lifts, etc.). Text telephone (TTY) users, call 1-800-263-3830...
Owner's Manual
Page 344
...phone, our advisors have access to a nationwide network of the Chevrolet Roadside Assistance Center. Roadside Assistance is free; Roadside offers two levels of service to the customer, Basic Care and Courtesy Care: D Toll-free number, 1-...2001 Chevrolet, membership in Roadside Assistance is excited to the closest dealer from a legal roadway) D FREE Locksmith/Key Service (when keys are lost on the road or locked inside) D FREE Flat Tire Service (spare installed on the road) D FREE Jump Start (at reasonable costs To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet...
...phone, our advisors have access to a nationwide network of the Chevrolet Roadside Assistance Center. Roadside Assistance is free; Roadside offers two levels of service to the customer, Basic Care and Courtesy Care: D Toll-free number, 1-...2001 Chevrolet, membership in Roadside Assistance is excited to the closest dealer from a legal roadway) D FREE Locksmith/Key Service (when keys are lost on the road or locked inside) D FREE Flat Tire Service (spare installed on the road) D FREE Jump Start (at reasonable costs To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet...
Owner's Manual
Page 345
... emergency services. 8-7 Chevrolet reserves the right to retail and retail lease customers operating 2001 and newer Chevrolet vehicles for customers needing warranty service. Courtesy... Transportation will be reached Vehicle mileage Description of problem Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in the coverage provided by the Bumper-to-Bumper New Vehicle Limited Warranty to eligible purchasers of 2001 Chevrolet...
... emergency services. 8-7 Chevrolet reserves the right to retail and retail lease customers operating 2001 and newer Chevrolet vehicles for customers needing warranty service. Courtesy... Transportation will be reached Vehicle mileage Description of problem Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in the coverage provided by the Bumper-to-Bumper New Vehicle Limited Warranty to eligible purchasers of 2001 Chevrolet...
Owner's Manual
Page 346
... provided by providing several transportation options. Several transportation options are available when warranty repairs are proud to offer Courtesy Transportation, a customer support program for new vehicles. If the dealer requests that you simply drop the vehicle off for service, you one way ... please call your dealer can generally be supported by original receipts. Depending on the circumstances, your daily schedule. Courtesy Transportation Chevrolet has always exemplified quality and value in the work day as possible to allow for same day repair. Claim amounts should contact...
... provided by providing several transportation options. Several transportation options are available when warranty repairs are proud to offer Courtesy Transportation, a customer support program for new vehicles. If the dealer requests that you simply drop the vehicle off for service, you one way ... please call your dealer can generally be supported by original receipts. Depending on the circumstances, your daily schedule. Courtesy Transportation Chevrolet has always exemplified quality and value in the work day as possible to allow for same day repair. Claim amounts should contact...
Owner's Manual
Page 349
REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Please call us . Box 33170 Detroit, MI 48232-5170 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-11
REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Please call us . Box 33170 Detroit, MI 48232-5170 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-11
Owner's Manual
Page 351
... information within 10 days of the person to make checks payable in U.S. Material cannot be returned for delivery.) Note to Canadian Customers: All listed prices are to whose attention the shipment should be sent. funds. 8-13 ORDER TOLL FREE (NOTE: For Credit...dealer or company name, and also the name of receipt. Please allow adequate time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. VEHICLE MODEL NAME YEAR 2001 2001 2001 2001 QTY. funds. Allow ample time for credit without incurring obligation. If further information is different from your...
... information within 10 days of the person to make checks payable in U.S. Material cannot be returned for delivery.) Note to Canadian Customers: All listed prices are to whose attention the shipment should be sent. funds. 8-13 ORDER TOLL FREE (NOTE: For Credit...dealer or company name, and also the name of receipt. Please allow adequate time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. VEHICLE MODEL NAME YEAR 2001 2001 2001 2001 QTY. funds. Allow ample time for credit without incurring obligation. If further information is different from your...