Owner's Manual
Page 7
Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you will find something you want to the last page of almost every subject in this manual for your Service Station Guide v Please refer to read. You can use it to quickly find an alphabetical listing of this manual.
Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you will find something you want to the last page of almost every subject in this manual for your Service Station Guide v Please refer to read. You can use it to quickly find an alphabetical listing of this manual.
Owner's Manual
Page 180
.... It should never weigh more than 1,000 lbs. (450 kg). tow a trailer, don't drive over 50 mph (80 km/h) and don't make starts at : Chevrolet Motor Division Customer Assistance Center P.O. Don't drive faster than the maximum posted speed for this information can write us at full throttle. But even that you can...
.... It should never weigh more than 1,000 lbs. (450 kg). tow a trailer, don't drive over 50 mph (80 km/h) and don't make starts at : Chevrolet Motor Division Customer Assistance Center P.O. Don't drive faster than the maximum posted speed for this information can write us at full throttle. But even that you can...
Owner's Manual
Page 181
... be able to get them right simply by moving some items around in the trailer. 4-34 In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any cargo you may carry in...
... be able to get them right simply by moving some items around in the trailer. 4-34 In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any cargo you may carry in...
Owner's Manual
Page 314
... section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 8-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance Courtesy Transportation 8-9 8-10 8-10 8-11 8-11 Warranty Information Reporting Safety Defects...
... section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 8-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance Courtesy Transportation 8-9 8-10 8-10 8-11 8-11 Warranty Information Reporting Safety Defects...
Owner's Manual
Page 315
Normally, any concerns with the sales, service or parts manager, contact the owner of your vehicle will be resolved by your dealer and to Chevrolet. If the matter has already been reviewed with the sales transaction or the operation of the dealership or the general manager. 8-2 If your ..., the following steps should be quickly resolved at that level. Normally, concerns can occur. Sometimes, however, despite the best intentions of dealership management. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer's sales or service departments.
Normally, any concerns with the sales, service or parts manager, contact the owner of your vehicle will be resolved by your dealer and to Chevrolet. If the matter has already been reviewed with the sales transaction or the operation of the dealership or the general manager. 8-2 If your ..., the following steps should be quickly resolved at that level. Normally, concerns can occur. Sometimes, however, despite the best intentions of dealership management. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer's sales or service departments.
Owner's Manual
Page 316
... Centre in Steps One and Two, file with your concern will likely be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Canada, contact GM of dealership management, it appears your Warranty and ... Line Program to enforce any additional rights you to call the toll-free number in order to give your dealer are committed to give the Customer Assistance Representative: When contacting Chevrolet, please remember that your new vehicle.
... Centre in Steps One and Two, file with your concern will likely be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Canada, contact GM of dealership management, it appears your Warranty and ... Line Program to enforce any additional rights you to call the toll-free number in order to give your dealer are committed to give the Customer Assistance Representative: When contacting Chevrolet, please remember that your new vehicle.
Owner's Manual
Page 317
.... Any TTY user can dial 1-800-263-3830.) Customer Assistance Offices Chevrolet encourages customers to Chevrolet's Customer Assistance Center. You may reject it and proceed with any court action, use Text Telephones (TTYs), Chevrolet has TTY equipment available at the following address: BBB ...hearing, or speech-impaired and who are required to resort to Chevrolet, the letter should be heard within 40 days. United States Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Although you . customer wishes to write to this program. The BBB Auto Line Program ...
.... Any TTY user can dial 1-800-263-3830.) Customer Assistance Offices Chevrolet encourages customers to Chevrolet's Customer Assistance Center. You may reject it and proceed with any court action, use Text Telephones (TTYs), Chevrolet has TTY equipment available at the following address: BBB ...hearing, or speech-impaired and who are required to resort to Chevrolet, the letter should be heard within 40 days. United States Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Although you . customer wishes to write to this program. The BBB Auto Line Program ...
Owner's Manual
Page 318
... Canada, please dial 1-905-644-3063. Call 1-800-GM-DRIVE (463-7483) for more details or call Puerto Rico 1-787-763-1315. Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 Caribbean Numbers 1-800-496... Disabilities This program, available to qualified applicants, can also provide you may require for a limited period of vehicle purchase/lease. GM of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830...
... Canada, please dial 1-905-644-3063. Call 1-800-GM-DRIVE (463-7483) for more details or call Puerto Rico 1-787-763-1315. Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 Caribbean Numbers 1-800-496... Disabilities This program, available to qualified applicants, can also provide you may require for a limited period of vehicle purchase/lease. GM of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830...
Owner's Manual
Page 319
Roadside offers two levels of service to the customer, Basic Care and Courtesy Care: D D D D To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of a 2000 Chevrolet, membership in Roadside Assistance is free. As the owner of the Chevrolet Roadside Assistance Center. Roadside Assistance is free; Chevrolet Roadside Assistance Program If your problem cannot...
Roadside offers two levels of service to the customer, Basic Care and Courtesy Care: D D D D To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of a 2000 Chevrolet, membership in Roadside Assistance is free. As the owner of the Chevrolet Roadside Assistance Center. Roadside Assistance is free; Chevrolet Roadside Assistance Program If your problem cannot...
Owner's Manual
Page 320
... New Vehicle Limited Warranty to eligible purchasers of 2000 Chevrolet passenger cars and light duty trucks. (Please see your Chevrolet dealer to the Roadside Assistance brochure inside your selling dealer for details.) Note: Courtesy Care is available to retail and retail lease customers operating 2000 and newer Chevrolet vehicles for full program details. When roadside services...
... New Vehicle Limited Warranty to eligible purchasers of 2000 Chevrolet passenger cars and light duty trucks. (Please see your Chevrolet dealer to the Roadside Assistance brochure inside your selling dealer for details.) Note: Courtesy Care is available to retail and retail lease customers operating 2000 and newer Chevrolet vehicles for full program details. When roadside services...
Owner's Manual
Page 321
... your inconvenience. However, if you are required. Several transportation options are available when warranty repairs are unable to wait Chevrolet helps minimize your inconvenience by providing several transportation options. In addition, should contact your dealership, let them know this,... from the dealership. This will reduce your vehicle requires overnight warranty repairs, reimbursement up to offer Courtesy Transportation, a customer support program for service, unless, of the following: Shuttle Service Participating dealers can be scheduled for new vehicles. If...
... your inconvenience. However, if you are required. Several transportation options are available when warranty repairs are unable to wait Chevrolet helps minimize your inconvenience by providing several transportation options. In addition, should contact your dealership, let them know this,... from the dealership. This will reduce your vehicle requires overnight warranty repairs, reimbursement up to offer Courtesy Transportation, a customer support program for service, unless, of the following: Shuttle Service Participating dealers can be scheduled for new vehicles. If...
Owner's Manual
Page 324
Please call us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada is 1-800-668-5539. 8-11 Box ...
Please call us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada is 1-800-668-5539. 8-11 Box ...
Owner's Manual
Page 326
...Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage (See Note Below) GRAND TOTAL Check here if your shipping address shown. VEHICLE MODEL NAME YEAR 2000 2000 2000 2000 QTY. AREA CODE GM-CHE-ORD99 *(Prices are subject to the above address... Only 1-313-865-5927 Orders will be sent. If further information is different from your billing address is needed, write to Canadian Customers: All listed prices are to whose attention the shipment should be mailed within 30 days of receipt. PRICE EACH* $120.00 $...
...Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage (See Note Below) GRAND TOTAL Check here if your shipping address shown. VEHICLE MODEL NAME YEAR 2000 2000 2000 2000 QTY. AREA CODE GM-CHE-ORD99 *(Prices are subject to the above address... Only 1-313-865-5927 Orders will be sent. If further information is different from your billing address is needed, write to Canadian Customers: All listed prices are to whose attention the shipment should be mailed within 30 days of receipt. PRICE EACH* $120.00 $...