Owner's Manual
Page 2
...1997 Cadillac DeVille Owner's Manual 1-1 2-1 3- 1 4-1 5-1 6- 1 7-1 8-1 Seats and Restraint Systems This section tells you how to start and operate your Cadillac running properly and looking good. It also Features and Controls This section explains how to keep your Cadillac. if Service and Appearance Care Here the manual tells you how to read. Customer... Assistance Information This section tells you how to contact Cadillac for assistance and how to do you ...
...1997 Cadillac DeVille Owner's Manual 1-1 2-1 3- 1 4-1 5-1 6- 1 7-1 8-1 Seats and Restraint Systems This section tells you how to start and operate your Cadillac running properly and looking good. It also Features and Controls This section explains how to keep your Cadillac. if Service and Appearance Care Here the manual tells you how to read. Customer... Assistance Information This section tells you how to contact Cadillac for assistance and how to do you ...
Owner's Manual
Page 150
... Mirrors RadioPersonalization For detailed information, see each feature in the Index. Digital Control Buttons (DeVille and DeVille d'Elegance Only) Memory and Personalization Features (If Equipped) Your vehicle may be equipped with the following features that can be individually customized for to personalization features andwarningktatus messages. DISPLAY ON/OFF: Pressing this button will turn...
... Mirrors RadioPersonalization For detailed information, see each feature in the Index. Digital Control Buttons (DeVille and DeVille d'Elegance Only) Memory and Personalization Features (If Equipped) Your vehicle may be equipped with the following features that can be individually customized for to personalization features andwarningktatus messages. DISPLAY ON/OFF: Pressing this button will turn...
Owner's Manual
Page 235
...trailer weightfor your rig. Cadillac Customer Assistance Center If you have a DeVille Concours, DeVille or a DeVille Warren, MI 48090-9025 d'Elegance withthe optional trailer towing package, the In Canada, write to do with this cooler as standard equipment. too Customer CommunicationCentre 1908 Colonel Sam ...our trailering information or trailer are all important. even But General Motors of Canada Limited that you have a DeVille a DeVille d'Elegance without or Cadillac MotorC r Division a the optional trailer towing package, the maximum trailer 30009 Van Dyke weight is used to...
...trailer weightfor your rig. Cadillac Customer Assistance Center If you have a DeVille Concours, DeVille or a DeVille Warren, MI 48090-9025 d'Elegance withthe optional trailer towing package, the In Canada, write to do with this cooler as standard equipment. too Customer CommunicationCentre 1908 Colonel Sam ...our trailering information or trailer are all important. even But General Motors of Canada Limited that you have a DeVille a DeVille d'Elegance without or Cadillac MotorC r Division a the optional trailer towing package, the maximum trailer 30009 Van Dyke weight is used to...
Owner's Manual
Page 356
... you how to obtain service This publications and how to report any safety defects.' 7-2 7-4 7-4 7-5 7-7 7-8 7-9 Customer SatisfactionProcedure Address for Writing to Cadillac Assistance for Text Telephone (TTY) Users Cadillac Roadside Service Roadside Service for the Hearing or Speech Impaired Gold Key Courtesy Transportation Transportation Options 7-11 7- 12 7- 12 7- 13 7- 13 7- 13 7- 14 7- 15 BBB...
... you how to obtain service This publications and how to report any safety defects.' 7-2 7-4 7-4 7-5 7-7 7-8 7-9 Customer SatisfactionProcedure Address for Writing to Cadillac Assistance for Text Telephone (TTY) Users Cadillac Roadside Service Roadside Service for the Hearing or Speech Impaired Gold Key Courtesy Transportation Transportation Options 7-11 7- 12 7- 12 7- 13 7- 13 7- 13 7- 14 7- 15 BBB...
Owner's Manual
Page 357
Discuss your complete satisfaction, take the following steps: STEP ONE -- Normally, concerns can be quickly resolved that level.If the matter has at already been reviewed with a member of General Manager. 7-2 However, if a concern has not been resolved to -date informationto promptly address any concerns you may have. Customer Satisfaction Procedure Cadillac dealers have the facilities, trained technicians and up-to your concern with Sales, Service or Parts the Manager, contact the owner the dealership or the of dealership management.
Discuss your complete satisfaction, take the following steps: STEP ONE -- Normally, concerns can be quickly resolved that level.If the matter has at already been reviewed with a member of General Manager. 7-2 However, if a concern has not been resolved to -date informationto promptly address any concerns you may have. Customer Satisfaction Procedure Cadillac dealers have the facilities, trained technicians and up-to your concern with Sales, Service or Parts the Manager, contact the owner the dealership or the of dealership management.
Owner's Manual
Page 358
... a member of dealership management, it appears your concern cannot be resolvedby the dealership without further help outside of Canada Customer Communication Centre in Canada at (905) 644-41 12. 4 7-3 For help , contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). STEP TWO...
... a member of dealership management, it appears your concern cannot be resolvedby the dealership without further help outside of Canada Customer Communication Centre in Canada at (905) 644-41 12. 4 7-3 For help , contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). STEP TWO...
Owner's Manual
Page 359
...at Assistance Center.Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC. (TTYusers in Canada can give the Customer Assistance Representative: 0 In Canada, write to: General Motorsof Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa...address, home and business telephone numbers 0 0 0 Refer to : Cadillac Customer Assistance Center Cadillac MotorCar Division 30009 Van Dyke P.O. Box 9025 Warren, MI 48090-9025 Customer Assistancefor Text Telephone (TTY) Users To assist customers who are deaf, hard hearing, or of speech-impaired and who ...
...at Assistance Center.Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC. (TTYusers in Canada can give the Customer Assistance Representative: 0 In Canada, write to: General Motorsof Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa...address, home and business telephone numbers 0 0 0 Refer to : Cadillac Customer Assistance Center Cadillac MotorCar Division 30009 Van Dyke P.O. Box 9025 Warren, MI 48090-9025 Customer Assistancefor Text Telephone (TTY) Users To assist customers who are deaf, hard hearing, or of speech-impaired and who ...
Owner's Manual
Page 362
... assist you and request the following information: A description of the problem 0 Name, home address, home telephone number Location of a participating Cadillac dealership. Any customer who has access to your can communicate with Cadillac by dialing from 0 The model year, Vehicle Identification Number (VIN), mileage and dateof delivery ' Roadside Service for the Hearing or...
... assist you and request the following information: A description of the problem 0 Name, home address, home telephone number Location of a participating Cadillac dealership. Any customer who has access to your can communicate with Cadillac by dialing from 0 The model year, Vehicle Identification Number (VIN), mileage and dateof delivery ' Roadside Service for the Hearing or...
Owner's Manual
Page 363
Our Cadillac Dealer Technician network is ready and able to be when your Cadillac is just one more exampleof Cadillac's commitment to provide the services you need to assist Cadillac customers at roadside. I Gold Key Courtesy Transportation One of your Cadillac Owner Privileges is Gold Key Courtesy Transportation.It is indealership the for warranty service.* In Canada, please consult your dealer for GM information on Courtesy Transportation. 7-8 i I Gold Key Courtesy Transportation helps you get where you expect and deserve as a Cadillac owner.
Our Cadillac Dealer Technician network is ready and able to be when your Cadillac is just one more exampleof Cadillac's commitment to provide the services you need to assist Cadillac customers at roadside. I Gold Key Courtesy Transportation One of your Cadillac Owner Privileges is Gold Key Courtesy Transportation.It is indealership the for warranty service.* In Canada, please consult your dealer for GM information on Courtesy Transportation. 7-8 i I Gold Key Courtesy Transportation helps you get where you expect and deserve as a Cadillac owner.
Owner's Manual
Page 366
...automotive disputes. This program is limitedby vehicle age and mileage, and other factors. If you feel your new vehicle. Both Cadillac and your Warranty and OwnerAssistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). GM Participation inan Alternative... the right to change eligibility limitations and/or to your Cadillac dealer are committed to a disagreement regarding vehicle repairs or interpretation the New of -court program administered by the BetterBusiness Bureau system to customers who currently own or lease a GM vehicle. BBB AUTO...
...automotive disputes. This program is limitedby vehicle age and mileage, and other factors. If you feel your new vehicle. Both Cadillac and your Warranty and OwnerAssistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). GM Participation inan Alternative... the right to change eligibility limitations and/or to your Cadillac dealer are committed to a disagreement regarding vehicle repairs or interpretation the New of -court program administered by the BetterBusiness Bureau system to customers who currently own or lease a GM vehicle. BBB AUTO...
Owner's Manual
Page 367
... National Highway Traffic Safety Administration (NHTSA), addition to an impartial third-party arbitrator. The BBB will be scheduled where eligible customers present their may open an investigation, andif it finds that contains detailed warranty information. For further information, contact the BBB ...at 1-800-955-5100 or the Cadillac Customer Assistance Center at 1-800-424-9393 (or 366-0123 in a group of Transportation Washington, D.C. 20590 You can also obtain ...
... National Highway Traffic Safety Administration (NHTSA), addition to an impartial third-party arbitrator. The BBB will be scheduled where eligible customers present their may open an investigation, andif it finds that contains detailed warranty information. For further information, contact the BBB ...at 1-800-955-5100 or the Cadillac Customer Assistance Center at 1-800-424-9393 (or 366-0123 in a group of Transportation Washington, D.C. 20590 You can also obtain ...
Owner's Manual
Page 368
... past model General Motors vehicles. Please call us at 1-800-458-8006 or write: Cadillac Customer Assistance CC Cadillac MotorCar Division 30009 Van Dyke P.O. Box 9025 Warren, MI 48090-9025 You may write to notifyingGeneral Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7 Ordering Service...
... past model General Motors vehicles. Please call us at 1-800-458-8006 or write: Cadillac Customer Assistance CC Cadillac MotorCar Division 30009 Van Dyke P.O. Box 9025 Warren, MI 48090-9025 You may write to notifyingGeneral Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7 Ordering Service...
Owner's Manual
Page 370
... ade uate time for quotation. Order payable to Mail completed order form to TOTAL MATERIAL Michigan Purchasers add 6% sales tax (CUSTOMER'S (ATTENTION) NAME) T 0 (STREET ADDRESS-NO P.O. Allow ample time for credit without packing slip with 1-800-782-4356... Credit Card Holders Only) I ORDER TOLL FREE a ' Manual Service Car & Light Truck Transmission Unit Repair Owner's Manual In Portfolio Owner's Manual Without Portfolio 1997 $1 1997 $1 1997 $40.00 5.00 0.00 G S H I 111m l Check here if your shipping address shown. Order Processing Canadian Postage (See Note Below) $5.00...
... ade uate time for quotation. Order payable to Mail completed order form to TOTAL MATERIAL Michigan Purchasers add 6% sales tax (CUSTOMER'S (ATTENTION) NAME) T 0 (STREET ADDRESS-NO P.O. Allow ample time for credit without packing slip with 1-800-782-4356... Credit Card Holders Only) I ORDER TOLL FREE a ' Manual Service Car & Light Truck Transmission Unit Repair Owner's Manual In Portfolio Owner's Manual Without Portfolio 1997 $1 1997 $1 1997 $40.00 5.00 0.00 G S H I 111m l Check here if your shipping address shown. Order Processing Canadian Postage (See Note Below) $5.00...
Owner's Manual
Page 374
... and Fuses ...6-62 Cleaner.Air ...6-15 Cleaning Aluminum or Chrome Wheels ...6-54 Fabric ...6.49. 6.50 Glass ...6-52 Inside ofYour Cadillac ...6-49 Instrument Panel ...6-5 1 Leather ...6-51 Outside of a Vehicle ...4-6 ConvenienceNet ...2-60 Convex Outside Mirror ...2-59 Coolant ...6-21 Heater...29 5-35 Compact Spare Tire ...Compass, Rearview Mirror with ...2-55 2-3 1 Console Shift Lever ...Continuous Variable - Customer Assistance Information ...7-1 Customer Satisfaction Procedure ...7-2 CV-RTD(CV-RSS) ...2-96 Damage. Engine ...2-23 SurgeTank ...5-20 CoolingSystem ...5-18 Cornering Lamps ...2-...
... and Fuses ...6-62 Cleaner.Air ...6-15 Cleaning Aluminum or Chrome Wheels ...6-54 Fabric ...6.49. 6.50 Glass ...6-52 Inside ofYour Cadillac ...6-49 Instrument Panel ...6-5 1 Leather ...6-51 Outside of a Vehicle ...4-6 ConvenienceNet ...2-60 Convex Outside Mirror ...2-59 Coolant ...6-21 Heater...29 5-35 Compact Spare Tire ...Compass, Rearview Mirror with ...2-55 2-3 1 Console Shift Lever ...Continuous Variable - Customer Assistance Information ...7-1 Customer Satisfaction Procedure ...7-2 CV-RTD(CV-RSS) ...2-96 Damage. Engine ...2-23 SurgeTank ...5-20 CoolingSystem ...5-18 Cornering Lamps ...2-...
Owner's Manual
Page 376
... ...1-7 Headlamps ...2-46 Aiming ...6-33 Bulb Replacement ...6-31 High/Low Beam Changer ...2-37 OnReminder ...2-46 2-47, 2-48 Suggested Message ...2-46 Wiper Activated ...6-59 Wiring ...Hearing Impaired, Customer Assistance ...7-4 Heatedseats ...1-5 Heating ...3-11 2-37 High-Beam Headlamps ...Highway Hypnosis ...4-24 Hill and Mountain Roads ...4-24 Hitches, Trailer ...4-36
... ...1-7 Headlamps ...2-46 Aiming ...6-33 Bulb Replacement ...6-31 High/Low Beam Changer ...2-37 OnReminder ...2-46 2-47, 2-48 Suggested Message ...2-46 Wiper Activated ...6-59 Wiring ...Hearing Impaired, Customer Assistance ...7-4 Heatedseats ...1-5 Heating ...3-11 2-37 High-Beam Headlamps ...Highway Hypnosis ...4-24 Hill and Mountain Roads ...4-24 Hitches, Trailer ...4-36
Owner's Manual
Page 381
...93 . Doing Your Own ...6-2 Service and Appearance Care ...6-1 Service and Owner Publications ...7-13. 7- 14 Servicing Your Air Bag-Equipped Cadillac ...1-29 Sheet Metal Damage ...6-55 2-30. 2-31 Shift Levers ...Shifting 2-25 AutomaticTransaxle ... 2-30 Into PARK (P) ...Out of PARK...15 Sound Equipment, Adding...3-31 Spare Tire, Compact ...5-35 Speaker Covers, Cleaning ...6-52 Specifications and Capacities ...6-69 Speech Impaired, Customer Assistance...7-4 Speed Sensor Fault Message ...2-93 Speedometer ...2-72 2-93 Stability Engaged Message ...Stability Reduced Message ...2-94 Stains, Cleaning ...
...93 . Doing Your Own ...6-2 Service and Appearance Care ...6-1 Service and Owner Publications ...7-13. 7- 14 Servicing Your Air Bag-Equipped Cadillac ...1-29 Sheet Metal Damage ...6-55 2-30. 2-31 Shift Levers ...Shifting 2-25 AutomaticTransaxle ... 2-30 Into PARK (P) ...Out of PARK...15 Sound Equipment, Adding...3-31 Spare Tire, Compact ...5-35 Speaker Covers, Cleaning ...6-52 Specifications and Capacities ...6-69 Speech Impaired, Customer Assistance...7-4 Speed Sensor Fault Message ...2-93 Speedometer ...2-72 2-93 Stability Engaged Message ...Stability Reduced Message ...2-94 Stains, Cleaning ...