Owner Manual
Page 364
.... Normally, any concerns with the sales, service, or parts manager, contact the owner of the vehicle will be taken: STEP ONE: Discuss your dealer and to Buick. If the matter has already been reviewed with the sales transaction or the operation of your dealer's sales or service departments..... If your concern has not been resolved to your satisfaction, the following steps should be resolved by your dealership or the general manager. Owners: Both General Motors and your dealership without further help, in the U.S., call the toll-free number in Steps One and Two, you continue...
.... Normally, any concerns with the sales, service, or parts manager, contact the owner of the vehicle will be taken: STEP ONE: Discuss your dealer and to Buick. If the matter has already been reviewed with the sales transaction or the operation of your dealer's sales or service departments..... If your concern has not been resolved to your satisfaction, the following steps should be resolved by your dealership or the general manager. Owners: Both General Motors and your dealership without further help, in the U.S., call the toll-free number in Steps One and Two, you continue...
Owner Manual
Page 365
...concerning eligibility in approximately 70 days. You may include an informal hearing before the arbiter. General Motors reserves the right to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for relief available to you file your case, you may reject it is ...designed so that you do not agree with any other venue for the review of the facts involved by an impartial third party arbiter, and may contact the BBB Auto Line Program using the toll-free telephone number...
...concerning eligibility in approximately 70 days. You may include an informal hearing before the arbiter. General Motors reserves the right to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for relief available to you file your case, you may reject it is ...designed so that you do not agree with any other venue for the review of the facts involved by an impartial third party arbiter, and may contact the BBB Auto Line Program using the toll-free telephone number...