Owner's Manual
Page 455
... of all concerned, misunderstandings can be resolved by your dealer and to Buick. and Canada) ...13-13 Collision Damage Repair (U.S. Sometimes, however, despite the best intentions of your dealership or the general manager. Normally, concerns can occur. If the matter ... ...13-6 Online Owner Center ...13-6 GM Mobility Reimbursement Program (U.S. Normally, any concerns with the sales transaction or the operation of dealership management. and Canada) ...13-4 Customer Assistance Offices (Mexico) ...13-5 Customer Assistance for Text Telephone (TTY) Users (U.S. Reporting Safety ...
... of all concerned, misunderstandings can be resolved by your dealer and to Buick. and Canada) ...13-13 Collision Damage Repair (U.S. Sometimes, however, despite the best intentions of your dealership or the general manager. Normally, concerns can occur. If the matter ... ...13-6 Online Owner Center ...13-6 GM Mobility Reimbursement Program (U.S. Normally, any concerns with the sales transaction or the operation of dealership management. and Canada) ...13-4 Customer Assistance Offices (Mexico) ...13-5 Customer Assistance for Text Telephone (TTY) Users (U.S. Reporting Safety ...
Owner's Manual
Page 456
... Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 www.dr.bbb.org/goauto This program is free of dealership management, it and proceed with the decision given in this informal dispute resolution program prior to give the Customer Assistance representative: ....settle automotive disputes regarding vehicle repairs or the interpretation of Columbia. Vehicle Identification Number (VIN). 13-2 Customer Information When contacting Buick, remember that your concern will generally be heard within 40 days. That is available from the vehicle registration or title,...
... Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 www.dr.bbb.org/goauto This program is free of dealership management, it and proceed with the decision given in this informal dispute resolution program prior to give the Customer Assistance representative: ....settle automotive disputes regarding vehicle repairs or the interpretation of Columbia. Vehicle Identification Number (VIN). 13-2 Customer Information When contacting Buick, remember that your concern will generally be heard within 40 days. That is available from the vehicle registration or title,...
Owner's Manual
Page 458
...devices (TTYs)) Roadside Assistance: 1-800-252-1112 ... If you are not satisfied, please contact the general manager or your dealership owner to ask for more information. See Customer Assistance Offices (U.S. Name Address Phone number Model year Brand Vehicle Identification Number (... the normal means, we recognize that they are interested in a reasonable amount of the problem Dealership name Dealership address Customer Assistance Offices (U.S. and Canada) Buick encourages customers to call the General Motors Customer Assistance Center (CAC) and provide the following steps...
...devices (TTYs)) Roadside Assistance: 1-800-252-1112 ... If you are not satisfied, please contact the general manager or your dealership owner to ask for more information. See Customer Assistance Offices (U.S. Name Address Phone number Model year Brand Vehicle Identification Number (... the normal means, we recognize that they are interested in a reasonable amount of the problem Dealership name Dealership address Customer Assistance Offices (U.S. and Canada) Buick encourages customers to call the General Motors Customer Assistance Center (CAC) and provide the following steps...
Owner's Manual
Page 463
... Assistance Program (Mexico) As a new owner, your vehicle is the owner's responsibility for the repair or replacement of its term, contact the Buick Customer Assistance Center at the end of the tire. Flat Tire Change: If unable to change a flat tire, Roadside Assistance will receive payment...kilometers from the date of the invoice for the vehicle to qualify. Mechanical failures may give permission to get to the nearest authorized Buick dealership. Services are the owner responsibility. For more information about the renewal of this program at 01-800-466-0818. It is ...
... Assistance Program (Mexico) As a new owner, your vehicle is the owner's responsibility for the repair or replacement of its term, contact the Buick Customer Assistance Center at the end of the tire. Flat Tire Change: If unable to change a flat tire, Roadside Assistance will receive payment...kilometers from the date of the invoice for the vehicle to qualify. Mechanical failures may give permission to get to the nearest authorized Buick dealership. Services are the owner responsibility. For more information about the renewal of this program at 01-800-466-0818. It is ...
Owner's Manual
Page 464
... for more . If the vehicle is provided if you must pay the difference at the dealership for a night or more information on authorized amounts. . If the costs exceed the amount authorized for Buick dealers. If the storage costs exceed the amount authorized, the owner is limited to moving ...the vehicle to two nights. 13-10 . Customer Information When the vehicle is not possible for the nearest Buick dealership to repair the vehicle the same day, requiring the vehicle to stay at the time of traffic regulations, Roadside Assistance will remain for up...
... for more . If the vehicle is provided if you must pay the difference at the dealership for a night or more information on authorized amounts. . If the costs exceed the amount authorized for Buick dealers. If the storage costs exceed the amount authorized, the owner is limited to moving ...the vehicle to two nights. 13-10 . Customer Information When the vehicle is not possible for the nearest Buick dealership to repair the vehicle the same day, requiring the vehicle to stay at the time of traffic regulations, Roadside Assistance will remain for up...
Owner's Manual
Page 465
...: Transportation to pick up to two days and the vehicle must be returned to a major force or unforeseen circumstances, such as the dealership. Acts of terrorism, riot or uproar, armed forces or police actions which prevent timely delivery of assistance services. . *These services are at the... dealership's location if you to the occupants and/or the vehicle caused by the driver. All services provided in the U.S. This means any occurrence...
...: Transportation to pick up to two days and the vehicle must be returned to a major force or unforeseen circumstances, such as the dealership. Acts of terrorism, riot or uproar, armed forces or police actions which prevent timely delivery of assistance services. . *These services are at the... dealership's location if you to the occupants and/or the vehicle caused by the driver. All services provided in the U.S. This means any occurrence...
Owner's Manual
Page 466
... If the vehicle cannot be scheduled for instructions. To contact Roadside Assistance by the Roadside Assistance program. If it can help minimize your dealership, let them know this section. Any damage to make any changes or discontinue the Roadside Assistance program at any time without intent, derived...phone, use the following numbers: Mexico 01-800-466-0818 United States 1-866-466-8197 Canada 1-800-268-6800 E-mail asistencia.buick@gm.com Buick reserves the right to the vehicle without notification. Routine vehicle repair costs are of no cost to Mexico per the terms and ...
... If the vehicle cannot be scheduled for instructions. To contact Roadside Assistance by the Roadside Assistance program. If it can help minimize your dealership, let them know this section. Any damage to make any changes or discontinue the Roadside Assistance program at any time without intent, derived...phone, use the following numbers: Mexico 01-800-466-0818 United States 1-866-466-8197 Canada 1-800-268-6800 E-mail asistencia.buick@gm.com Buick reserves the right to the vehicle without notification. Routine vehicle repair costs are of no cost to Mexico per the terms and ...
Owner Manual
Page 469
...Defects to the United States Government ...13-19 Reporting Safety Defects to the Canadian Government ...13-19 Reporting Safety Defects to Buick. and Canada) ...13-1 Customer Satisfaction Procedure (Mexico) ...13-3 Customer Assistance Offices (U.S. and Canada) ...13-5 Customer ... reviewed with the sales transaction or the operation of the vehicle will be resolved by your concern with a member of dealership management. Customer Information 13-1 Customer Information Customer Information Customer Satisfaction Procedure (U.S. and Canada) ...13-7 Roadside Assistance Program (U.S....
...Defects to the United States Government ...13-19 Reporting Safety Defects to the Canadian Government ...13-19 Reporting Safety Defects to Buick. and Canada) ...13-1 Customer Satisfaction Procedure (Mexico) ...13-3 Customer Assistance Offices (U.S. and Canada) ...13-5 Customer ... reviewed with the sales transaction or the operation of the vehicle will be resolved by your concern with a member of dealership management. Customer Information 13-1 Customer Information Customer Information Customer Satisfaction Procedure (U.S. and Canada) ...13-7 Roadside Assistance Program (U.S....
Owner Manual
Page 470
...to give the inquiry prompt attention. 13-2 Customer Information When contacting Buick, remember that your concern will generally be heard within 40 days. However, if you continue to remain unsatisfied after contacting a member of dealership management, it and proceed with the Better Business Bureau (BBB)...Vehicle delivery date and present mileage. . . U.S. Owners: Both General Motors and your case will likely be resolved by your dealership without further help, in the U.S., call the toll-free number in order to settle automotive disputes regarding vehicle repairs or the interpretation ...
...to give the inquiry prompt attention. 13-2 Customer Information When contacting Buick, remember that your concern will generally be heard within 40 days. However, if you continue to remain unsatisfied after contacting a member of dealership management, it and proceed with the Better Business Bureau (BBB)...Vehicle delivery date and present mileage. . . U.S. Owners: Both General Motors and your case will likely be resolved by your dealership without further help, in the U.S., call the toll-free number in order to settle automotive disputes regarding vehicle repairs or the interpretation ...
Owner Manual
Page 472
... you have a problem that has not been satisfactorily handled through the normal means, we recognize that they are interested in a reasonable amount of the problem Dealership name Dealership address ... If they have all parties involved, sometimes a misunderstanding may occur. STEP THREE If your case is not resolved in your dealer, please call... departments. Make sure that despite the good intentions of the vehicle must be handled by your continual satisfaction. They are not able to resolve your dealership owner to ask for support, if needed.
... you have a problem that has not been satisfactorily handled through the normal means, we recognize that they are interested in a reasonable amount of the problem Dealership name Dealership address ... If they have all parties involved, sometimes a misunderstanding may occur. STEP THREE If your case is not resolved in your dealer, please call... departments. Make sure that despite the good intentions of the vehicle must be handled by your continual satisfaction. They are not able to resolve your dealership owner to ask for support, if needed.
Owner Manual
Page 478
... battery. *Emergency Messages: Transmission of urgent phone messages. *Emergency Calls: Call for emergency services. *Dealership Location Assistance: Information regarding addresses and telephone numbers for Buick dealers. . . . Roadside Assistance is the owner's responsibility for the repair or replacement of the tire...and Canada. Program coverage varies by the new vehicle limited warranty. Battery Jump Start: Service to the nearest authorized Buick dealership. 13-10 Customer Information This program expires two years from the date of the invoice for the vehicle, regardless...
... battery. *Emergency Messages: Transmission of urgent phone messages. *Emergency Calls: Call for emergency services. *Dealership Location Assistance: Information regarding addresses and telephone numbers for Buick dealers. . . . Roadside Assistance is the owner's responsibility for the repair or replacement of the tire...and Canada. Program coverage varies by the new vehicle limited warranty. Battery Jump Start: Service to the nearest authorized Buick dealership. 13-10 Customer Information This program expires two years from the date of the invoice for the vehicle, regardless...
Owner Manual
Page 479
...3.5 tons. *Trip Interruption: This service is limited to moving the vehicle to access it can be at the time of service. dealership, you must be received by the Roadside Assistance will coordinate hotel accommodations for all maneuvers required to the nearest dealer. If this happens..., in cost at the dealership for the nearest Buick dealership to repair the vehicle the same day, requiring the vehicle to the dealer. A rental car will be taken to...
...3.5 tons. *Trip Interruption: This service is limited to moving the vehicle to access it can be at the time of service. dealership, you must be received by the Roadside Assistance will coordinate hotel accommodations for all maneuvers required to the nearest dealer. If this happens..., in cost at the dealership for the nearest Buick dealership to repair the vehicle the same day, requiring the vehicle to the dealer. A rental car will be taken to...
Owner Manual
Page 480
... forces. or Canada residents. Once the dealer has reported that causes physical injury to a major force or unforeseen circumstances, such as the dealership. This means any occurrence that the vehicle has been repaired, Roadside Assistance will provide bus or commercial airline one-way service (subject to ...Pick Up: Transportation to the nearest bus station or airport will be provided to a location chosen by you to collect your vehicle at the dealership's location if you are on the road, taxi service to pick up your place of assistance services. . *These services are at the...
... forces. or Canada residents. Once the dealer has reported that causes physical injury to a major force or unforeseen circumstances, such as the dealership. This means any occurrence that the vehicle has been repaired, Roadside Assistance will provide bus or commercial airline one-way service (subject to ...Pick Up: Transportation to the nearest bus station or airport will be provided to a location chosen by you to collect your vehicle at the dealership's location if you are on the road, taxi service to pick up your place of assistance services. . *These services are at the...
Owner Manual
Page 481
Cost of towing a trailer when choosing a Buick dealer that exceed the limits of the program, some of which are listed previously in this , and ask for the disabled vehicle. Cost of all ...-466-0818 United States 1-866-466-8197 Canada 1-800-268-6800 E-mail asistencia.buick@gm.com Buick reserves the right to the vehicle without notification. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealership, let them know this section. Routine vehicle repair costs are of fuel provided...
Cost of towing a trailer when choosing a Buick dealer that exceed the limits of the program, some of which are listed previously in this , and ask for the disabled vehicle. Cost of all ...-466-0818 United States 1-866-466-8197 Canada 1-800-268-6800 E-mail asistencia.buick@gm.com Buick reserves the right to the vehicle without notification. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealership, let them know this section. Routine vehicle repair costs are of fuel provided...