Owner's Manual
Page 385
... satisfaction, the following steps should be quickly resolved at that level. Normally, any concerns with the sales, service or parts manager, contact the owner of the dealership or the general manager. 8-2 Discuss your dealer and to Buick. Sometimes, however, despite the best intentions of all concerned, misunderstandings can be taken: STEP ONE -- If...
... satisfaction, the following steps should be quickly resolved at that level. Normally, any concerns with the sales, service or parts manager, contact the owner of the dealership or the general manager. 8-2 Discuss your dealer and to Buick. Sometimes, however, despite the best intentions of all concerned, misunderstandings can be taken: STEP ONE -- If...