Owner's Manual
Page 2
... Safety Defects" on the Road This section tells what fluids and lubricants to use, to 8- 1 9-1 Customer Assistance Information This section tells you want to read. Index Here's an alphabetical listing almost every subject this manual. i The 1998 Buick Skylark Owner's Manual 1-1 2-1 Seats and Restraint Systems This section tells you how to adjust the ventilation...
... Safety Defects" on the Road This section tells what fluids and lubricants to use, to 8- 1 9-1 Customer Assistance Information This section tells you want to read. Index Here's an alphabetical listing almost every subject this manual. i The 1998 Buick Skylark Owner's Manual 1-1 2-1 Seats and Restraint Systems This section tells you how to adjust the ventilation...
Owner's Manual
Page 182
... or for advice, or you must add the tongue load to see the weights are if proper. In Canada, write to: General Motorsof Canada Limited Customer CommunicationCentre 1908 ColonelSam Drive Oshawa, Ontario L1H 8P7 A B Weight of the Trailer Tongue The tongue load (A) any cargo you 've loaded your trailer, weigh the... vehicle the will be riding in the trailer. Andif you tow a trailer, you write us at: can ask your vehicle's maximum load capacity. You can Buick Motor Division Customer Relations Center 902 E.
... or for advice, or you must add the tongue load to see the weights are if proper. In Canada, write to: General Motorsof Canada Limited Customer CommunicationCentre 1908 ColonelSam Drive Oshawa, Ontario L1H 8P7 A B Weight of the Trailer Tongue The tongue load (A) any cargo you 've loaded your trailer, weigh the... vehicle the will be riding in the trailer. Andif you tow a trailer, you write us at: can ask your vehicle's maximum load capacity. You can Buick Motor Division Customer Relations Center 902 E.
Owner's Manual
Page 330
... to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to contact Buick if you obtain service how to publications and how to report any safety defects. 8-2 8-4 8-5 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistance Text for Telephone (TTY) Users Roadside Assistance Canadian Roadside Assistance Courtesy Transportation GM Participation in Canada...
... to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to contact Buick if you obtain service how to publications and how to report any safety defects. 8-2 8-4 8-5 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistance Text for Telephone (TTY) Users Roadside Assistance Canadian Roadside Assistance Courtesy Transportation GM Participation in Canada...
Owner's Manual
Page 331
Normally, concerns can If be quickly resolved at that level. Discuss your complete satisfaction, take the following steps: STEP ONE -- However, if a concern has not been resolvedto your concern with the sales, service or parts of dealership management. the matter has already been reviewed with member a of manager, contact the owner the dealership or the general manager. 8-2 Customer Satisfaction Procedure Buick dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have.
Normally, concerns can If be quickly resolved at that level. Discuss your complete satisfaction, take the following steps: STEP ONE -- However, if a concern has not been resolvedto your concern with the sales, service or parts of dealership management. the matter has already been reviewed with member a of manager, contact the owner the dealership or the general manager. 8-2 Customer Satisfaction Procedure Buick dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have.
Owner's Manual
Page 332
...1-800-496-9993 (Spanish) In other overseas locations,call the following numbers as appropriate: In the U.S. of For help , contact the Buick Customer Relations Center by calling 1-800-521-7300. In Canada, contact GM of dealership management, it appears your concern cannot be resolved by calling... 1-800-263-3777 (English) or 1-800-263-7854 (French). If after contactinga member of Canada Customer Communication Centre in Oshawa by the dealership without further help outside the United States and Canada, call GM Overseas Distribution Corporation in Canada...
...1-800-496-9993 (Spanish) In other overseas locations,call the following numbers as appropriate: In the U.S. of For help , contact the Buick Customer Relations Center by calling 1-800-521-7300. In Canada, contact GM of dealership management, it appears your concern cannot be resolved by calling... 1-800-263-3777 (English) or 1-800-263-7854 (French). If after contactinga member of Canada Customer Communication Centre in Oshawa by the dealership without further help outside the United States and Canada, call GM Overseas Distribution Corporation in Canada...
Owner's Manual
Page 333
.... Hamilton Avenue Flint, MI 48550 In Canada, write to: General Motorsof Canada Limited Customer Communication Centre, 163-005 1908 ColonelSam Drive Oshawa, Ontario L1H8P7 Refer to : Buick Motor Division Customer Relations Center 902 E. Customer Assistancefor Text Telephone (TTY) Users To assist customers who are deaf, hard hearing, or of speech-impaired and who use Text...
.... Hamilton Avenue Flint, MI 48550 In Canada, write to: General Motorsof Canada Limited Customer Communication Centre, 163-005 1908 ColonelSam Drive Oshawa, Ontario L1H8P7 Refer to : Buick Motor Division Customer Relations Center 902 E. Customer Assistancefor Text Telephone (TTY) Users To assist customers who are deaf, hard hearing, or of speech-impaired and who use Text...
Owner's Manual
Page 335
... vehicles requiring overnight warranty repairs. Because of Buick Motor Division, up to provide customers with the same model loaner vehicle (including optional equipment) as the vehicle the customer owns or leases and has brought in your Buick dealer details. Some state insurance regulations makeimpractical... loaner car availability in for 8-6 means "keeping you are under 21 and have difficulty renting a vehicle, Buick will provide Buick retail and lease customers with your Buick new warranty car 000 (3 years/36,000 miles (60 km), whichever occurs first), is available only in...
... vehicles requiring overnight warranty repairs. Because of Buick Motor Division, up to provide customers with the same model loaner vehicle (including optional equipment) as the vehicle the customer owns or leases and has brought in your Buick dealer details. Some state insurance regulations makeimpractical... loaner car availability in for 8-6 means "keeping you are under 21 and have difficulty renting a vehicle, Buick will provide Buick retail and lease customers with your Buick new warranty car 000 (3 years/36,000 miles (60 km), whichever occurs first), is available only in...
Owner's Manual
Page 336
... available is free of -court program administered by vehicle age and mileage, and other factors. 8-7 Both Buick and your Buick dealer committed are to customers who currently own lease a or GM vehicle. Canadian owners refer to discontinue its participation in all 50...completely satisfied with your concern feel has not been adequately addressed, the Customer Satisfaction Procedure described earlier this program. of Vehicle Limited Warranty.To assist in resolving these disagreements, Buick voluntarily participates BBB in section is limited by the Better Business Bureau system...
... available is free of -court program administered by vehicle age and mileage, and other factors. 8-7 Both Buick and your Buick dealer committed are to customers who currently own lease a or GM vehicle. Canadian owners refer to discontinue its participation in all 50...completely satisfied with your concern feel has not been adequately addressed, the Customer Satisfaction Procedure described earlier this program. of Vehicle Limited Warranty.To assist in resolving these disagreements, Buick voluntarily participates BBB in section is limited by the Better Business Bureau system...
Owner's Manual
Page 337
... in time youfile a claim until a decision is made. area) or write to use this mediationis unsuccessful, aninformal hearing will be scheduled where eligible customers may present their cause a crash or could 'be If notifying General Motors. -boundby that decision. Department of Transportation Washington, D.C. 20590 You can ... about motor vehicle safety from investigation, andif it may either call the Auto Safety Assistance Center at 1-800-955-5100 the Buick Customer or To contact NHTSA, you should ordinarily take about 40 days the from the Hotline. 8-8 'We prefer you utilize the...
... in time youfile a claim until a decision is made. area) or write to use this mediationis unsuccessful, aninformal hearing will be scheduled where eligible customers may present their cause a crash or could 'be If notifying General Motors. -boundby that decision. Department of Transportation Washington, D.C. 20590 You can ... about motor vehicle safety from investigation, andif it may either call the Auto Safety Assistance Center at 1-800-955-5100 the Buick Customer or To contact NHTSA, you should ordinarily take about 40 days the from the Hotline. 8-8 'We prefer you utilize the...
Owner's Manual
Page 338
... for all current and for Dast model General Motors vehicles. Please call us at 1-800-521-7300, or write: Buick Motor Division Customer Relations Center 902 E. Or, write: General Motorsof Canada Limited Customer Communication Centre, 163-005 1908 ColonelSam Drive Oshawa, Ontario L1H 8P7 If you livein Canada, and you believe that your...
... for all current and for Dast model General Motors vehicles. Please call us at 1-800-521-7300, or write: Buick Motor Division Customer Relations Center 902 E. Or, write: General Motorsof Canada Limited Customer Communication Centre, 163-005 1908 ColonelSam Drive Oshawa, Ontario L1H 8P7 If you livein Canada, and you believe that your...
Owner's Manual
Page 344
... Mountain Roads...4-23 On Snow and Ice ...4-26 Throughwater ...4-19 WetRoads ...4-17 Winter ...4-25 4-37 WithaTrailer ...DrunkenDriving ...4-2 Electrical Equipment. Rear Seat ...2-46 Customer Assistance for Text Telephone Users...8-4 Customer Assistance Information ...8- 1 Customer Satisfaction Procedure ...8-2 Damage. Vinyl ...6-49 Wheels ...6-52 Windshield and Wiper Blades ...6-50 Climate Control System ...3-2 Clock. Setting the ...3-5 Comfort Controls ...3-2 Compact...
... Mountain Roads...4-23 On Snow and Ice ...4-26 Throughwater ...4-19 WetRoads ...4-17 Winter ...4-25 4-37 WithaTrailer ...DrunkenDriving ...4-2 Electrical Equipment. Rear Seat ...2-46 Customer Assistance for Text Telephone Users...8-4 Customer Assistance Information ...8- 1 Customer Satisfaction Procedure ...8-2 Damage. Vinyl ...6-49 Wheels ...6-52 Windshield and Wiper Blades ...6-50 Climate Control System ...3-2 Clock. Setting the ...3-5 Comfort Controls ...3-2 Compact...
Owner's Manual
Page 346
... Cluster ...Standard Cluster ...Interior Lamp Delay ...InteriorLamps ...Jack. HeadRestraints ...,...l-6 2-40 Headlamps ...Bulb Replacement ...6-32 High/Low Beam Changer ...2-33 2-40 OnReminder ...Wiring ...6-56 Hearing Impaired, Customer Assistance ...8-4 Heating ...3-3 High-Beam Headlamps ...2-33 Highway Hypnosis ...4-23 Hill and Mountain Roads ...4-23 Hitches, Trailer ...4-36 Hood 6-8 Checking Things Under ...6-9 Release ...Horn ...2-31 Hydroplaning...
... Cluster ...Standard Cluster ...Interior Lamp Delay ...InteriorLamps ...Jack. HeadRestraints ...,...l-6 2-40 Headlamps ...Bulb Replacement ...6-32 High/Low Beam Changer ...2-33 2-40 OnReminder ...Wiring ...6-56 Hearing Impaired, Customer Assistance ...8-4 Heating ...3-3 High-Beam Headlamps ...2-33 Highway Hypnosis ...4-23 Hill and Mountain Roads ...4-23 Hitches, Trailer ...4-36 Hood 6-8 Checking Things Under ...6-9 Release ...Horn ...2-31 Hydroplaning...
Owner's Manual
Page 350
... Own ...6-2 Service and Appearance Care ...6-1 Service and Owner Publications ...8- 10 Service Publications ...8- 10 Servicing Your Air Bag-Equipped Buick ...1-27 6-53 SheetMetalDamage ...2-25. 2-26 Shift Lever ...Shifting AutomaticTransaxle ...2-20 Into Park (P) ...2-25 2-28 Outofpark ...Shoulder ... Parts Identification Label ...6-55 Publications. Ordering ...8-10 Manuals. CD Player ...3-14 "HEFTLOCK" ...3-14 6-25 Themostat ...Third Gear. Customer Assistance...8-4 Speedometer ...2-52 SRS ...1-21 Stains. Cleaning ...6-48 7-32 Starter Switch Check ...Starting Your Engine ...2- 15 5-14 Steam...
... Own ...6-2 Service and Appearance Care ...6-1 Service and Owner Publications ...8- 10 Service Publications ...8- 10 Servicing Your Air Bag-Equipped Buick ...1-27 6-53 SheetMetalDamage ...2-25. 2-26 Shift Lever ...Shifting AutomaticTransaxle ...2-20 Into Park (P) ...2-25 2-28 Outofpark ...Shoulder ... Parts Identification Label ...6-55 Publications. Ordering ...8-10 Manuals. CD Player ...3-14 "HEFTLOCK" ...3-14 6-25 Themostat ...Third Gear. Customer Assistance...8-4 Speedometer ...2-52 SRS ...1-21 Stains. Cleaning ...6-48 7-32 Starter Switch Check ...Starting Your Engine ...2- 15 5-14 Steam...