Owner's Manual
Page 331
the matter has already been reviewed with member a of manager, contact the owner the dealership or the general manager. 8-2 Discuss your complete satisfaction, take the following steps: STEP ONE -- Normally, concerns can If be quickly resolved at that level. However, if a concern has not been resolvedto your concern with the sales, service or parts of dealership management. Customer Satisfaction Procedure Buick dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have.
the matter has already been reviewed with member a of manager, contact the owner the dealership or the general manager. 8-2 Discuss your complete satisfaction, take the following steps: STEP ONE -- Normally, concerns can If be quickly resolved at that level. However, if a concern has not been resolvedto your concern with the sales, service or parts of dealership management. Customer Satisfaction Procedure Buick dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have.