Question posted by snpopovich on December 17th, 2011

Forgot My Password. Follow Directions To Resolve. Nothing On My E-mail. (???)

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Answer #1: Posted by 1stLadyDawn on February 4th, 2012 5:27 PM
This answer was accepted by the poster of the original question.
1stLadyDawn

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January 25th, 2012

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Have you been able to call eBay about this issue?  You should be able to call by using this page http://ocs.ebay.com/ws/eBayISAPI.dll?CustomerSupport and clicking on the Contact eBay tab.

Once you've gotten the eBay phone number and written down the code provided, call immediately - assuming you are calling during their Pacific time business hours. If not during business hours, don't even bother because the code expires within minutes.

If you did not get an email with the password reset instructions, it is possible that you didn't check your SPAM folder or even your Trash folder. Do that before you call because if you find it there.

If you can't find it in those files, think back.  Did you change email accounts from when you set up your account?  Did you not change that email with eBay.  You can also try the process a few times just to be sure the eBay system was working right the day you tried to get the instructions. http://pages.ebay.com/help/account/forgot-password.html   

You can set up one more account but  triple check every character you enter. Look for errors and not what looks right. I was going to suggest printing the screen but that is an https page and probably won't save or print.  Try it anyway - the worst that can happen is that it won't work.

If you opt to set up a new confirmed account, call eBay about the inactive account.

eBay has to be careful about security and protecting accounts because there are many cheats out there.

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  • eBay: Warranty Services: Buyer Overview
    ...6-month, or 1-year Service Plan. Service Plan coverage start date varies according to the following directions: Click here to go to whether or not a product you will also increase your ...coverage will remain responsible for that in good hands. Currently, you earn a cash bonus for resolving the issue with a manufacturer's Service Plan or I have any questions a buyer may have a...
  • Managing your account
    ...sign in, . Managing cookies You can choose to help you resolve any ) newsletters and promotions you want to ensure that the ...advertising on PayPal Making changes Easily change your user ID, mailing address, or other sites. If the problem continues, contact...eBay. Changing your password Change your password every 30-60 days, or if you create a new one. Forgot password page, enter your...
  • Creating an eBay Password
    ...: your name, phone number, or birth date). Don't share your password with your User ID and password. multiple words without spaces (example: bestjetpilot). common passwords like 1234 or ABC. When creating your password, follow these tips: Use a combination of at least 6 to provide your password by email. After creating your email address or eBay User ID...

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